Discover the ultimate customer service solution tailored for small and medium businesses with multifaceted platform, designed to streamline the support and engagement processes. The software simplifies customer interactions by seamlessly converging various communication streams—converting emails into trackable tickets, facilitating real-time conversations through a chat messenger, and efficiently managing phone calls with routing and callback features. Ensuring round-the-clock availability, the platform offers unparalleled 24/7 support in 39 languages. The integration of gamification elements like Rewards and Badges motivates support team to excel, while the mobile app ensures accessibility on Android and iOS devices, keeping connected in minutes. Social media connectivity with platforms like Facebook and Twitter empowers to keep a pulse on the brand's online presence and swiftly attend to client inquiries. Elevate business's customer service experience with the versatile help desk software.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
AI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresStandard Features
Concurrent Calling
Allows to place more calls simultaneously without reducing call quality.Video Chat
Make conversations more personal with video calling between your agents and your visitorsTransfers
Transfer of calls from one operator to another with just one clickFree Trial
Available
No Credit Card Required, Get Started for Free
Pricing Options
Premium Plans ( Subscription )
Pricing Plans
Small Business $9.00 $15.00 per user / month
An advanced plan with less limits and more features
Features
Medium Business $29.00 $35.00 per user / month
A versatile and balanced plan for full-scale customer support
Features
Large Business $49.00 $59.00 per user / month
An all-inclusive plan with sky high limits and full capabilities
Features
Enterprise $69.00 $85.00 per user / month
A full-scale solution with extra support & exclusive services
Features
Screenshots of Vendor Pricing Page
Learn more about LiveAgent Pricing.
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Sponsored91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
LiveAgent Product...
Import tickets fr...
How to setup Live...
How to Chat on th...
LiveAgent 2021 | ...
Inside of Tickets
Chat - Support View
Chat - Customer View
Customer Portal -...
Ticket Phases - I...
Performance Report
Agent ranking ove...
Dashboard
Real-Time Typing ...
Inline Feedback B...
Multi-Portal Live...
Call Center Overview
Knowledgebase Cus...
Live Chat Buttons
What is LiveAgent used for?
LiveAgent is Help Desk Software. LiveAgent offers the following functionalities:
Learn more about LiveAgent features.
What are the top alternatives for LiveAgent?
Here`s a list of the best alternatives for LiveAgent:
Does LiveAgent provide API?
Yes, LiveAgent provides API.
Vendor Details
Bratislava, Slovakia Founded : 2011Contact Details
+421 2 33 456 826
https://www.liveagent.com/
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