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Updated on: December 1, 2021
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Help Desk Software For Mac

Every company or brand receives some queries from customers and people who are supposed to solve those queries need some assistance in recording them. Help Desk Software for Mac helps in recording those queries and it is also equipped with a wide range of tools and support answers that might help those help desk agents in solving the queries of the customers.  Most of the queries or complaints received are somewhat similar in nature so they are put together under one category and a ticket is issued to the customer while the individual or team is working on solving them. Help Desk Software for Mac keeps them in check and ensures that no ticket has been left unsolved. It also helps in resolving those queries faster as it allows agents to connect with each other as well as with experts who can solve them much faster. Here is a list of the best Help Desk Software for Mac.

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SysAid - Help Desk Software For Mac
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SysAid

Unique ITSM Solution with Multiple Service Desk Features
(901 Ratings)

SysAid pricing: SysAid Offers Custom plan.

SysAid is an ITSM, Service desk, and Help desk software solution that integrates all the essential IT tools into a single product. Its powerful set of features consists of a Help desk, IT Asset Management, and various easy-to-use tools for analyzing and optimizing IT performance. SysAid’s IT... read more

TOPdesk - Help Desk Software For Mac
95%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

TOPdesk

A must-have software to make your customers happy
(352 Ratings)

TOPdesk pricing: TOPdesk Offers Custom plan.

TOPdesk is a service management software that helps businesses to easily connect with customers and meet their expectations. This easy to use solution allows businesses to spend less time on registering tickets and more time on delivering the best possible services. It makes it possible for... read more

Front - Help Desk Software For Mac
94%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Front

Easy and fast help desk software
(835 Ratings)

Front pricing: Starts at $19.0. Offers Custom plan.

Front is an efficient yet easy to follow help desk software, which is available in both SaaS as well as Web-based version.It can be run on multiple platforms like Mac, Windows, Android and iOS. The software enables you to select owners for every messages, take care of customer complaints faster via... read more

HappyFox - Help Desk Software For Mac
94%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HappyFox

Best help desk ticketing tool for customer support
(222 Ratings)

HappyFox pricing: HappyFox Offers Custom plan.

HappyFox is one of the most sought after help desk software that offers best possible customer support solution. This robust help desk ticketing system comes designed with all essential help desk features like SLA management, survey & feedback, help desk reporting, asset & task management,... read more

Trengo - Help Desk Software For Mac
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Trengo

Integrated inbox and robust chat support platform
(32 Ratings)

Trengo pricing: Starts at $16.91.

Trengo is an integrated inbox application that brings inboxes of the different messaging and social media platforms like WhatsApp, Messenger, Instagram, etc to one single team platform. Having such a unified platform ensures that there is no delay in giving responses to any of the messages and, on... read more

Reamaze - Help Desk Software For Mac
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Reamaze

Connect and help your customer in real-time
(188 Ratings)

Reamaze pricing: Starts at $29.0.

Reamaze is an integrated customer service, live chat and helpdesk platform for online businesses that help them to deliver better service and engagement. The platform consolidates all the customer support channels and makes them respond faster. Reamaze combines live chat, email, video call, mobile... read more

Atera - Help Desk Software For Mac
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Atera

Remote management and monitoring for MSPs and IT pros made easy
(410 Ratings)

Atera pricing: Starts at $79.0.

Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the... read more

UseResponse - Help Desk Software For Mac
91%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

UseResponse

All in One Customer Support Software
(53 Ratings)

UseResponse pricing: Starts at $124.0.

UseResponse is a holistic customer support tool that enables companies to extend customer support through all possible channels. It also helps support teams to capture timely and relevant customer feedback, helping customers to be happier and more satisfied in the long run. Users can efficiently... read more

Dixa - Help Desk Software For Mac
91%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Dixa

Next-gen Conversational Customer Service Software
(256 Ratings)

Dixa pricing: Starts at $99.0.

Dixa is a customer service tool for companies that aim to provide their customers with simple, unified, and engaging customer service. It functions as an end-to-end holistic platform with a call center, contact center, and a help desk all integrated into a single package. With an advanced routing... read more

Paldesk - Help Desk Software For Mac
90%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Paldesk

All-in-one Communication Platform
(19 Ratings)

Paldesk pricing: Starts at $9.0.

Paldesk is an Omnichannel Communication tool to convert visitors and customers. The software offers features of Live Chat, and Help Desk Software to meet the needs of your organization. The software integrates with Drupal, Zapier, Slack, WordPress, and more.

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List of Help Desk Software For Mac

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 4.3
95 3.5
94 4.6
94 4.4
93 4.6
93 4.6
93 4.5
91 4.2
91 3.9
90 4.4