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A knowledge base is an online library of information about a product, service, agency, or subject that can be accessed at any time. Answers to commonly asked questions, how-to guides, and troubleshooting instructions are usually included in this published set of documentation. Its goal is to make it simple for people to solve problems without having to ask for assistance.

Software with Knowledge Base

PRODUCT NAME SW SCORE(OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
Zoho Desk 98 4.5
Freshdesk 96 4.4
SysAid 93 4.6
LiveAgent 92 4.2
HubSpot Service Hub 92 4.6
Help Scout 92 3
HelpDesk 92 4.4
Agiloft 91 4.9
osTicket 91 4.6
Dixa 90 1

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SaaSworthy may receive compensation from some vendors featured on this page. This does not influence our editorial evaluation or ratings. [email protected]

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