Home/Live Chat Software
Updated on: September 22, 2020
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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LiveChat - Live Chat Software : SaaSworthy.com
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveChat

A feature-rich live chat software
(1,860 Ratings)

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view... read more

Intercom - Live Chat Software : SaaSworthy.com
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Intercom

Helps sales and marketing professionals to acquire customers
(2,017 Ratings)

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be... read more

Drift - Live Chat Software : SaaSworthy.com
97%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Drift

A unique solution for Marketing platform
(746 Ratings)

Drift is the world's first conversational marketing platform to build a good customer experience with customers. A Free Software that connects businesses with website visitors in real-time using bots and artificial intelligence. Generate sales and lead conversion with chatbots, induce automated... read more

tawk.to - Live Chat Software : SaaSworthy.com
95%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

tawk.to

A Free Live Chat Software Solution for Websites
(153 Ratings)

tawk.to software is a Live Chat tool used to monitor and chat with the visitors on your website, mobile app or from a free customizable page. Answer chats from your Mobile Device and engage your visitors with triggers and predefined Shortcuts. Hire Chat agents to engage your customers 24x7-365. It... read more

JivoChat - Live Chat Software : SaaSworthy.com
94%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

JivoChat

Stand out with perfect customer service
(104 Ratings)

JivoChat is an all-in-one business messenger that helps users communicate with customers where they are: on websites, social media, or telephony. JivoChat is committed to developing the best communication solutions for online business owners to increase their sales and customer retention.

Olark - Live Chat Software : SaaSworthy.com
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Olark

A Chat Software for your Business Solution
(712 Ratings)

Olark Live Chat Software used to connect you to the right customer. The software offers features like automated messaging, custom pre-chat surveys, detailed visitor insights, and in-depth reporting. Collaborate with your team and monitor the performance of your Lead generation. The software... read more

Crisp - Live Chat Software : SaaSworthy.com
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Crisp

Chat with your visitors with a personal touch
(101 Ratings)

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which... read more

LiveHelpNow - Live Chat Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveHelpNow

All-in-one Customer Service Desk
(233 Ratings)

LiveHelpNow Software is a Suite of products Help Desk, Live Chat Software, and FAQ Builder solution to meet the needs of your customers. The software offers a Whisper Technology features to monitor and train agents in real-time. Generate reports to analyze the performance.

Provide Support - Live Chat Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Provide Support

Enhance Support and Set Up Live Chat in Three Steps
(72 Ratings)

Provide Support allows its users to add live chat on their websites and provide instant support to their customers. Users can set up live chat in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible... read more

Zendesk Chat - Live Chat Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Chat

live chat software that improves customer engagement

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them... read more

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List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 4.4
98 4.1
97 4.3
95 4.1
94 4.6
93 4.3
93 4.5
92 4.3
92 4.5
92 4.2

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

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Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

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Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
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by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
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by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
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by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
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by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
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