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A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.
Drift pricing: Starts at $10.0. Offers Free-forever and Custom plan.
Drift is a revenue acceleration platform, helping companies enhance their revenue, sales and productivity levels. Organisations also get to deliver personalised experiences to individual customers by bringing their go-to-market teams together. This way, they get to enhance the outreach of their... read more
LiveChat pricing: Starts at $16.0. Offers Custom plan.
LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view... read more
tawk.to pricing: Starts at $1.0.
tawk.to is an intuitive live chat software that helps businesses to connect with their customers through messages. The platform allows users to monitor and chat with the visitors on their website, respond to their support tickets and create a helping environment, empowering customers to find help... read more
Intercom pricing: Starts at $87.0. Offers Custom plan.
Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be... read more
Crisp pricing: Starts at $25.0. Offers Free-forever plan.
A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which... read more
JivoChat pricing: Starts at $13.0. Offers Free-forever plan.
JivoChat is an all-in-one business messenger that helps users communicate with customers where they are: on websites, social media, or telephony. JivoChat is committed to developing the best communication solutions for online business owners to increase their sales and customer retention.
Olark pricing: Starts at $15.0.
Olark Live Chat Software used to connect you to the right customer. The software offers features like automated messaging, custom pre-chat surveys, detailed visitor insights, and in-depth reporting. Collaborate with your team and monitor the performance of your Lead generation. The software... read more
Freshchat pricing: Starts at $15.0. Offers Free-forever plan.
Freshchat is a live chat software for better lead generation by improving customer support and ensuring customer experience. The software helps automatically identifying qualifying leads and upload them into the CRM. Social profiles, user data and event timesheet it becomes possible to hold... read more
Comm100 Live Chat pricing: Starts at $29.0. Offers Custom plan.
Comm100 is a Digital Engagement platform real-time interactions via the web, mobile, and messaging. Live Chat is a simple software used to engage customers online and configurable pre-chat surveys. It integrates with CRM and e-commerce systems.
Provide Support pricing: Starts at $15.0.
Provide Support allows its users to add live chat on their websites and provide instant support to their customers. Users can set up live chat in three steps. It provides a downloadable operator console and a mobile app with a set of audio and visual alerts for any incoming requests. It's possible... read more
| PRODUCT NAME | SW SCORE (OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
 |
98 | 4.2 |
 |
97 | 4.3 |
 |
97 | 4 |
 |
97 | 4.2 |
 |
96 | 4.1 |
 |
95 | 4.3 |
 |
94 | 4.2 |
 |
94 | 4.3 |
 |
94 | 4.4 |
 |
93 | 4.5 |
A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:
