Home/Live Chat Software
Updated on: September 17, 2019
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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LiveChat - Live Chat Software : SaaSworthy.com
98%

LiveChat

A feature-rich live chat software
(1,974 Ratings)

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view... read more

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Intercom - Live Chat Software : SaaSworthy.com
91%

Intercom

Helps sales and marketing professionals to acquire customers
(658 Ratings)

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be... read more

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Crisp - Live Chat Software : SaaSworthy.com
86%

Crisp

Chat with your visitors with a personal touch
(80 Ratings)

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which... read more

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Drift - Live Chat Software : SaaSworthy.com
84%

Drift

A unique solution for Marketing platform
(270 Ratings)

Drift is the world's first conversational marketing platform to build a good customer experience with customers. A Free Software that connects businesses with website visitors in real-time using bots and artificial intelligence. Generate sales and lead conversion with chatbots, induce automated... read more

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Freshchat - Live Chat Software : SaaSworthy.com
83%

Freshchat

Modern messaging software with live chat facility
(190 Ratings)

Freshchat is a live chat software for better lead generation by improving customer support and ensuring customer experience. The software helps automatically identifying qualifying leads and upload them into the CRM. Social profiles, user data and event timesheet it becomes possible to hold... read more

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Zendesk Chat - Live Chat Software : SaaSworthy.com
82%

Zendesk Chat

live chat software that improves customer engagement
(271 Ratings)

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them... read more

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Olark - Live Chat Software : SaaSworthy.com
81%

Olark

A Chat Software for your Business Solution
(510 Ratings)

Olark Live Chat Software used to connect you to the right customer. The software offers features like automated messaging, custom pre-chat surveys, detailed visitor insights, and in-depth reporting. Collaborate with your team and monitor the performance of your Lead generation. The software... read more

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LiveHelpNow - Live Chat Software : SaaSworthy.com
80%

LiveHelpNow

All-in-one Customer Service Desk
(130 Ratings)

LiveHelpNow Software is a Suite of products Help Desk, Live Chat Software, and FAQ Builder solution to meet the needs of your customers. The software offers a Whisper Technology features to monitor and train agents in real-time. Generate reports to analyze the performance.

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ProProfs Chat - Live Chat Software : SaaSworthy.com
79%

ProProfs Chat

Makes the job easy for your chat representatives
(85 Ratings)

Engage your customers with predefined messages from ProProfs Chat so that you never miss out on any of your prospective customers. It also allows operator to operator chat which lets your new chat representatives stay connected with the experienced ones. The customizable chat windows and readymade... read more

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LiveZilla - Live Chat Software : SaaSworthy.com
78%

LiveZilla

Support Delivered Live
(448 Ratings)

The LiveZilla live chat software is your answer to delivering on the customer expectation of instant redressal without having to invest in a huge customer support team. This easy-to-use, flexible software can be fully integrated with your server and domain, making it easy for you to connect with... read more

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List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 4.2
91 4.5
86 4.6
84 4.4
83 4
82 4.4
81 4.5
80 4.5
79 4.6
78 4.6

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

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Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
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by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
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by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
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by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
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by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
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