Home/Live Chat Software
Updated on: July 20, 2019
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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LiveChat - Live Chat Software : SaaSworthy.com
98%

LiveChat

A feature-rich live chat software
(1,544 Ratings)

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view... read more

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Zendesk Chat - Live Chat Software : SaaSworthy.com
94%

Zendesk Chat

live chat software that improves customer engagement
(268 Ratings)

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them... read more

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Intercom - Live Chat Software : SaaSworthy.com
90%

Intercom

Helps sales and marketing professionals to acquire customers
(620 Ratings)

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be... read more

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Olark - Live Chat Software : SaaSworthy.com
88%

Olark

A Chat Software for your Business Solution
(506 Ratings)

Olark Live Chat Software used to connect you to the right customer. The software offers features like automated messaging, custom pre-chat surveys, detailed visitor insights, and in-depth reporting. Collaborate with your team and monitor the performance of your Lead generation. The software... read more

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LiveHelpNow - Live Chat Software : SaaSworthy.com
88%

LiveHelpNow

All-in-one Customer Service Desk
(128 Ratings)

LiveHelpNow Software is a Suite of products Help Desk, Live Chat Software, and FAQ Builder solution to meet the needs of your customers. The software offers a Whisper Technology features to monitor and train agents in real-time. Generate reports to analyze the performance.

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Crisp - Live Chat Software : SaaSworthy.com
88%

Crisp

Chat with your visitors with a personal touch
(76 Ratings)

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which... read more

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Comm100 Live Chat - Live Chat Software : SaaSworthy.com
87%

Comm100 Live Chat

All-in-one Communication Platform
(104 Ratings)

Comm100 is a Digital Engagement platform real-time interactions via the web, mobile, and messaging. Live Chat is a simple software used to engage customers online and configurable pre-chat surveys. It integrates with CRM and e-commerce systems.

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LiveZilla - Live Chat Software : SaaSworthy.com
87%

LiveZilla

Support Delivered Live
(446 Ratings)

The LiveZilla live chat software is your answer to delivering on the customer expectation of instant redressal without having to invest in a huge customer support team. This easy-to-use, flexible software can be fully integrated with your server and domain, making it easy for you to connect with... read more

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Userlike - Live Chat Software : SaaSworthy.com
85%

Userlike

A Live Chat Software Solution for Web and Mobile
(648 Ratings)

Userlike is a unified Chat Hub for the web, mobile, and messaging support. It is a friendly Support bot to engage web visitors, collects their questions and notifies your team about the chats via Slack or email. The software integrates with Slack, Zendesk, Salesforce, pipedrive, and more.

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Provide Support - Live Chat Software : SaaSworthy.com
85%

Provide Support

A Live Chat Support on Websites
(26 Ratings)

Provide Support is a Live Chat Software Solution for your website. Help your customers with the live chat operator console and mobile app. The software support Mac OS, Windows, Linux, and iOS, as well as through a web interface. The software integrates with WordPress, Magento, Joomla, Shopify and... read more

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List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 4.6
94 4.3
90 4.5
88 4.5
88 4.5
88 4.6
87 4.6
87 4.6
85 4.6
85 4.5

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

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Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

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Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
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by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
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by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
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by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
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by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
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