Home/Live Chat Software
Updated on: July 8, 2020
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Live Chat Software

A software designed to provide live support to websites by enabling real-time communication between the website and its visitors. This software comes with a host of tools and features that help your agents converse with your visitors efficiently, which ultimately results in increasing your conversion ratio. Some of the standard features of a Live Chat Software are Agent Scheduling, Proactive Chat, Canned Responses, etc.

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LiveChat - Live Chat Software : SaaSworthy.com
98%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveChat

A feature-rich live chat software
(1,412 Ratings)

LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view... read more

Intercom - Live Chat Software : SaaSworthy.com
94%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Intercom

Helps sales and marketing professionals to acquire customers
(535 Ratings)

Intercom is a sales, marketing, and support solution that aims to help you connect with more customers so you can grow your company faster, as well as acquire, engage and retain these customers. To acquire customers, you can use Intercom’s built-in bots and live chats functionality in order to be... read more

Crisp - Live Chat Software : SaaSworthy.com
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Crisp

Chat with your visitors with a personal touch
(298 Ratings)

A live chat software embedded with tools and features to help you convert your visitors into customers. Crisp allows your agents to add files and emojis while conversing making it all the more personal and fun. The Magic Browse feature gives your agents a view of your customer’s screen which... read more

Drift - Live Chat Software : SaaSworthy.com
93%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Drift

A unique solution for Marketing platform
(655 Ratings)

Drift is the world's first conversational marketing platform to build a good customer experience with customers. A Free Software that connects businesses with website visitors in real-time using bots and artificial intelligence. Generate sales and lead conversion with chatbots, induce automated... read more

Tidio Chat - Live Chat Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Tidio Chat

An all-in-one live chat software
(131 Ratings)

Tidio Chat lets you reply to your customers via Live Chat, Messenger or Email all from one place. It lets you add as many operators or agents you want to communicate with your customers. It lets you maintain your visitors list in a systemised manner so that you can make timely follow up with your... read more

Freshchat - Live Chat Software : SaaSworthy.com
92%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshchat

Modern messaging software with live chat facility
(243 Ratings)

Freshchat is a live chat software for better lead generation by improving customer support and ensuring customer experience. The software helps automatically identifying qualifying leads and upload them into the CRM. Social profiles, user data and event timesheet it becomes possible to hold... read more

Olark - Live Chat Software : SaaSworthy.com
90%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Olark

A Chat Software for your Business Solution
(99 Ratings)

Olark Live Chat Software used to connect you to the right customer. The software offers features like automated messaging, custom pre-chat surveys, detailed visitor insights, and in-depth reporting. Collaborate with your team and monitor the performance of your Lead generation. The software... read more

HelpCrunch - Live Chat Software : SaaSworthy.com
90%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

HelpCrunch

Intelligent Customer Communication Platform
(212 Ratings)

HelpCrunch is a smart communication platform that enables users to turn their prospects into paying customers, drive more sales, and improve the retention rate of existing customers. All this and more is made possible through a rich toolbox of handy tools which include modern live chat, in-app... read more

Zendesk Chat - Live Chat Software : SaaSworthy.com
90%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Zendesk Chat

live chat software that improves customer engagement
(676 Ratings)

Zendesk Chat is a live chat solution that helps you better proactively engage with customers, as well as answering any questions, or resolving any issues, faster. By adding a chat widget (that is customizable to your brand) to your website, you can message customers in real time. You can send them... read more

Userlike - Live Chat Software : SaaSworthy.com
90%The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Userlike

A Live Chat Software Solution for Web and Mobile
(68 Ratings)

Userlike is a Live chat for website and messenger support. Be there when your customers need you the most. Userlike unlocks the channels to your customers'​ hearts. Message your customers in real-time via your website, Facebook Messenger, or Telegram. Your customers could be anywhere. Whether... read more

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List of Live Chat Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 3.5
94 3.9
93 3.9
93 4.4
92 3.8
92 3.9
90 4.4
90 4.7
90 3.6
90 4.4

Buyer's Guide on Live Chat Software

A live chat software has become one of the essential tools for any business website now. And with the increasing number of chat software providers, it becomes a tough task to choose the best software for your business. Here is your 4-point cheat sheet which might help you decide the best software for your business:

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Articles on Live Chat Software

Free and Open Source Softwares
A Live Chat software is used to engage your website visitors in order to increase sales and... read more

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Download white papers and ebooks on Live Chat Software View All Downloads

by Bold360
5 Tips for Live Chat Agent Success
This ebook is a short checklist to help agents provide superior service with live chat. Filled with practical and...
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by Livechat100
How to Hire Your Live Chat Dream Team
Many factors make up a great live chat support channel, but one thing is obvious—excellent customer service doesn’t...
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by Livechat100
Improving Your Live Chat Productivity & Service Quality: A Supervisor's Guide
The most successful live chat teams are constantly striving towards continuous improvement. This eBook contains all of...
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by SnapEngage
How to Measurably Boost Sales with Live Chat
The key to increasing sales with live chat is engaging your website visitors with impeccable timing, targeted questions...
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by WhosOn
Live Chat Cloud Security
Security is a top priority online – it is vital that customers feel their information is safe for the internet to...
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