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Best Survey/ User Feedback Software At A Glance
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cognito Forms and how does it work?
Cognito Forms ranks among the best online form builder tools that offer amazing security and integrations. To start of which, there is a high level of encryption that keeps all the entry data safe. It comes with HIPAA compliance for unlimited forms, which adds an extra layer of security over sensitive data collection with SSL security, data encryption and auto system log off. And since long forms and surveys put off most of the visitors, Cognito Forms offer page breaks for complex questionnaires along with the progress bar to keep them interested. Users can even integrate payment gateways along with the forms to accept payments via credit cards, Square and PayPal. Cognito Forms offers email notifications too so that the users get notified for every filled up form. So, if you want an online form builder with immense security, Cognito Forms seems to be the right one for you.
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User Sentiment
Columbia, South Carolina
Live Since 2013
What is Pirai AI and how does it work?
Pirai AI is a survey automation platform that converts Word documents, PDFs, Excel, and CSV files into multiple survey formats, including Qualtrics, Lime Survey, SurveyMonkey, Forsta, QuestionPro, RedCap, Alchemer, SurveySparrow, Zoho Survey, Microsoft Forms, Google Forms and 20+ platforms. It offers AI-powered automation, enabling focus on survey logic and platform-specific optimizations. The system supports bulk processing, API integration, multi-language functionality for several languages, and GDPR-compliant data handling. Pirai AI preserves complex logic such as skip patterns and supports various question types, including multiple choice, Likert scales, and matrix questions. With enterprise-grade security, Pirai AI streamlines survey creation across research, education, healthcare, and enterprise sectors.
Read more78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Surveysides and how does it work?
Create engaging surveys, quizzes and polls effortlessly with Surveysides, your go-to online survey maker. Surveysides is a powerful online survey tool that lets you create surveys, polls and quizzes with ease. Whether you're a beginner or a pro, our online survey maker offers the flexibility and features you need. Start your free trial and try our all-in-one online survey software today!
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Unsure which SaaS tool fits your needs? Let Clara guide you.
SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.What is Lumero and how does it work?
Lumero bridges the gap between the data captured by your existing employee survey provider and the reporting your stakeholders actually need. Upload a spreadsheet export from any tool – from SurveyMonkey to Qualtrics – and Lumero transforms it into a suite of interactive reports: heatmaps, gap analysis, custom question groups and indices, key driver analysis, and AI-powered thematic comments analysis. Drill into results by any demographic grouping such as team, location, or role. Trend results back to previous surveys. Customise charts to match your preferences and company brand colours. Share results with leaders across your organisation through secure online logins or highly customisable PDF reports. Role-based permissions let you control exactly which demographics and features each user can access – keeping sensitive breakdowns visible only to the right people. Lumero makes light work of employee survey reporting.
Read more78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Saastic and how does it work?
Saastic works behind the scenes to collect reviews from customers every day, so don’t have to spend time reaching out to people and following up. Sync customers with Stripe, HubSpot, or Zapier (or add them manually). Saastic will continuously request reviews for product every day.
SW Score Breakdown
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Saylo and how does it work?
Saylo transforms user feedback into tangible business growth, making it easy for teams to listen, analyze, and implement impactful solutions. With Saylo, you don’t need to be an expert to customize the widget its well-documented code and intuitive design ensure a seamless experience across all devices, including mobile, tablet, and desktop. Supported by a robust community and sponsors, Saylo ensures that it works perfectly with all modern browsers like Chrome, Firefox, and Safari. By setting up personalized surveys, teams can effortlessly gather and analyze feedback powered by AI. This process helps identify patterns, brainstorm innovative ideas, and continuously iterate for improvement. Harness the power of user feedback to keep your product ahead of the curve with Saylo's user-friendly tools designed to drive innovation and business growth.
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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qualtrics Core XM and how does it work?
Qualtrics Core XM is an online survey platform. Automatically built reports, with the best visualizations selected for each question type. All your data is secure with enterprise-grade security features including data encryption, redundancy, continuous network monitoring, Single Sign On (SSO), and plenty more. Using Qualtrics’ API calls, you can apply your own custom code to automate survey creation and launch without ever touching the survey editor. Quatrics custom programming gives advanced researchers total flexibility at the code level for maximum speed.
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User Sentiment
Seattle, Washington
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Centiment and how does it work?
Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior.
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User Sentiment
Denver, Colorado
Live Since 2015
78% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Viable and how does it work?
Getting insights out of customer feedback is hard. Product managers, UX researchers, and customer support teams spend hours manually sorting and tagging such data. Viable automates that process using GPT-3 (Generative Pre-trained Transformer 3), the most powerful language model that exists today. Just link your Delighted, Zendesk, Intercom, or Front account and Viable will structure the data in seconds. You can then ask any question you have about how your customers experience your product, such as "what's frustrating to customers about our product?" or "what features should we develop next?" and get a human-like answer instantly so you can better understand your customers and improve your products.
Read moreSW Score Breakdown
74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is CheapFeedback and how does it work?
CheapFeedback is a powerful tool designed to transform customer insights into actionable strategies. This user-friendly survey and feedback software allows businesses to seamlessly collect, organize, and prioritize customer feedback in one centralized platform. By enabling customers to vote on feature ideas or improvements, CheapFeedback makes it easy to identify what truly matters to your audience. Its intuitive prioritization tools ensure that you can confidently make data-driven decisions about what to build next. Whether they're refining an existing product or planning a new launch, CheapFeedback empowers organizations to stay customer-focused and proactive. With its ability to streamline feedback management, it’s not just a tool it’s a partner in shaping your product roadmap.
Read moreSW Score Breakdown
79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Micorza and how does it work?
Micorza is an AI-powered customer insights platform that helps businesses listen, understand, and act on feedback. It collects direct feedback through multilingual voice and survey tools and gathers indirect signals from app reviews, chats, support calls, and more—bringing everything into one unified view. By categorizing insights for different teams and providing recommendations with task assignments, Micorza turns customer voices into clear actions that drive growth.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zoho Survey and how does it work?
Zoho Survey is an user-friendly survey software based on cloud, designed for freelancers, small to mid-size businesses, large enterprises, NGOs and more. It is loaded with all the essential features and intuitive tools that help to build surveys, reach to the target audience and gain real-time analytical data, which provide you with valuable insights so that you can take smarter decisions. Zoho Survey can be integrated with Google Docs, Zoho CRM, Campaigns, SalesIQ and MailChimp. It is competitively priced, apart from the free trial version, prices for the Standard, Premium and Enterprise editions are well justified according to the features.
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User Sentiment
Pleasanton, CA
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Shipright and how does it work?
Shipright is a Feedback software that resolves your user's needs and enhances the customer's experience. The software lets you segment customers, search and capture user feedback on Web with our browser extension. Collaborate with your team members to create notes and roadmaps in the same workspace. It enhances your progress and the context they needed to make decisions and shape better solutions.
Read moreSW Score Breakdown
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SurveySparrow and how does it work?
SurveySparrow is a unique tool with the ability to turn monotonous surveys into engaging conversations. Organisations can create unique chat-like surveys that can easily capture personalised information of users. Multiple question types make the tool more versatile and provide it with a range of use cases. This includes determining the Net Promoter Score, capturing employee feedback, boosting customer satisfaction and turning them into brand ambassadors, undertaking market research to aid decision making, obtaining insights from website visitors, and more. SurveySparrow also offers many other functionalities such as automating surveys, the ability to monitor survey performance in real-time, Piping and Display Logic for personalised surveys, data-driven insights about web surveys, expert survey templates, and the like.
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User Sentiment
Palo Alto, California
Live Since 2017
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Mopinion and how does it work?
Mopinion is an all-in-one user feedback platform that helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Spark Chart and how does it work?
Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the business verticals of their clients. Users can create and deploy professional surveys such as employee surveys that capture ideas and opinions to improve performance. As a result, they provide 360-degree feedback about how the business leaders of the company are being perceived by the employees. Users can accordingly explore feedback, opinions, and ideas and brainstorm to generate more ideas. With dedicated customer surveys, they can understand the needs of the customers and hear what they want to recommend. Additionally, Spark Chart also includes the feature of capturing the Net Promoter Score to measure the customer loyalty to the brand, company, product or service. At the same time, they can conduct relevant market research to get a deeper understanding of potential customers.
Read moreSW Score Breakdown
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Red Pen and how does it work?
Red Pen is a platform used to give feedback. Manage comments live, and monitor the user's activity on the page. Collaborate with your team by giving them a private link, or inviting them via email. Organize your project with updated comments, additions, and new versions. Small, and Medium companies make use of the software.
SW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Qualaroo and how does it work?
Qualaroo is an intuitive user research and customer feedback management software helping organisations to streamline accurate surveys which are 10x more valuable than regular email-based surveys. Companies can ask out the right question at the right time and generate AI-powered reports and analytics related to the same. The platform also helps businesses to generate website/app-specific feedback, get real-time insights on product-specific functionalities, discover hassles affecting conversion rates and find out UX related issues in real-time. Further, Qualaroo comes loaded with a plethora of professionally designed templates and questionnaires to choose from, besides enabling the business houses to generate one of their own. Organisations also get the option to customise nudges as per the colour and logo of their brand, in order to generate a native feel. These nudge options can also be utilised within their digital product, inside web app/mobile app( in-house) or on their website/mobile site on the go. At last, AI-powered (IBM Watson) reports and analytics provided by the same helps with keyword tracking and mood metrics across multiple customer responses.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is AkioSurvey and how does it work?
AkioSurvey is a comprehensive online survey tool. Set the text displayed to the respondents after survey completion or set a web address to which the respondent should be redirected after completion. Optionally use the option to identify your respondents. Move your pages and questions to reach the best look and feel. Improvements of your product or service according to customer’s wishes. By using the option to export individual responses and response summary as XLS, CSV, or PDF file.
Read moreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Feedback52 and how does it work?
Feedback52 is an employee satisfaction survey that gives realtime insight. They send one question per week to all your employees. You can track the trend of the employee experience at any time. The survey is sent by email and can be answered via a direct link. Your employees only need to click on the link. This will grow their connection to the organization, and therefore their engagement. You'll have a great view of the performance of your teams. You will be able to see exactly where to take action and what the results will be.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is QuestionScout and how does it work?
QuestionScout is a comprehensive tool that allows businesses to create online forms and surveys within a short time. It allows businesses or individuals to easily collect the data by providing a complete toolkit. Users can build online surveys or forms, personalize the design, configure the integrations, and make it live immediately without writing any code. The main features of the tool include conditional logic, personal surveys, and a varied list of fields for the survey. Businesses can choose from either an interactive conversational format or a traditional format of the survey. The tool analyzes the data collected and displays parameters such as live analytics, response summary, user notifications, and much more. Organizations that have different teams can easily collaborate inside and outside the teams, manage the users, and assign user roles such as administrator, moderator or user to the employees. Users can also assign dedicated permissions to different users. The surveys or forms can also be easily integrated with third-party applications.
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Typical Features
The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.
44% of Survey/ User Feedback Software offer a Free Trial , while 53% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
Pirai AI
|
NA | 0 |
Surveysides
|
78 | 0 |
Lumero
|
NA | 0 |
Saastic
|
78 | 0 |
Saylo
|
80 | 0 |
Qualtrics Core XM
|
87 | 4.5 |
Centiment
|
89 | 4.7 |
Viable
|
78 | 0 |
CheapFeedback
|
74 | 0 |
Micorza
|
79 | 0 |
What is a 360-degree feedback system?
A 360-degree feedback system collects performance input from managers, peers, direct reports, and sometimes clients. The best tools depend on company size and needs. Popular choices include -
A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.
Typical Features
Analyze feedbacks collected from both structured and unstructured sources in real-time
Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.
These question patterns are aimed at collecting statistical data from the respondents with accuracy
Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
This feature lets you send a custom email invitation for the survey to the respondents
It enables you to directly include your surveys on your own website
Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys
A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Allows respondents to screen questions and give answer to the relevant questions only
Captures value from your website visitors with targeted, engaging messages
It hides the irrelevant pages or questions based on previous responses.
Includes audio/ video/ images into the survey questionnaires to make it interactive
This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
It enables you to run your survey over telephones
This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
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