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Showing 1 - 20 of 258 Products

91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Survicate logo
Collaborate Tool to Act on Customer Feedback 4.8 Based on 188 Ratings
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What is Survicate and how does it work?

Survicate enables organisations to capture data related to customer feedback and act on it accordingly. Data is captured via surveys on websites, mobile apps, as well as other digital products. Customer satisfaction can thus be measured and boosted at all relevant interaction points. This ranges from purchase to onboarding to even post service request. With this approach, users can find out where they are striking the right chord with their customers and double down on those factors. Increased satisfaction, in turn, leads to improved bottom lines. Survicate also facilitates the collection of website feedback to in a way that increases the conversion rates. Other notable features include assistance during product development and personalized communication with customers.

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Survicate Pricing

  • Free Trial Available
  • Starts at $65.00. Offers Free-forever and Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    81%
  • Momentum
    71%
  • Popularity
    85%

User Sentiment

  • Ease of Use, Extensive Integrations
  • Limited Free Plan Features, Occasional Bugs

location iconWarsaw, Poland

location iconLive Since 2013

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98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey logo
Best-in-class Professional Survey Software 4.3 Based on 7696 Ratings
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What is SurveyMonkey and how does it work?

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

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SurveyMonkey Pricing

  • Free Trial Not Available
  • Starts at $25.00. Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    100%
  • Momentum
    73%
  • Popularity
    100%

User Sentiment

  • Ease of Use, Intuitive Interface
  • Misleading Pricing Structure, Limited Free Features

location iconSan Mateo, CA

location iconLive Since 1999

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PaperSurvey.io logo
Create Paper-Based Surveys with OMR and HWR Write a Review
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What is PaperSurvey.io and how does it work?

PaperSurvey is a survey management tool that enables users to create paper-based surveys and extract data using OMR (optical mark recognition) and HWR (handwritten text recognition) technologies. Users can create machine-readable paper questionnaires for automatic data extraction. The web application simplifies the paper data collection activities from survey creation to data analysis, and no installation is required. The tool recognizes checkboxes and radio boxes automatically from the scanned surveys with a 99.99% accuracy. Each page has a unique identifier to eliminate duplicates. Users have the option to customize the forms with their brand logo, colours, and font. Responses can be collected through web surveys as well, and files can be synced with and imported from Dropbox. Images can be added to the forms as well, and manual verification in the cases of anomalies is possible. The tool works with Microsoft Word mail merge and integrates with many apps via Zapier.

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PaperSurvey.io Pricing

  • Free Trial Available
  • Starts at $200.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    73%
  • Reviews
    60%
  • Momentum
    62%
  • Popularity
    65%

User Sentiment

Not Enough Reviews!

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72% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

PollPulli logo
Gather Feedback and Quiz API Write a Review
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What is PollPulli and how does it work?

Pollpulli is the comprehensive API that allows professional developers to effortlessly collect feedback from users, develop dynamic surveys, engaging polls and captivating quizzes - all within a single platform. Professionals now have the ability to effortlessly create interactive content experiences that enable user engagement of high order and offers invaluable insights in the process. Pollpulli also enables advanced customisation features, allowing professionals to be creative and truly personalise their content for best results. This means more powerful user interaction data collection across mobile applications and websites. For professionals looking to harness user input efficiently, look no further than Pollpulli. Upgrade app experience today with Pollpulli’s fully integrated API!

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PollPulli Pricing

  • Free Trial Not Available
  • Offers Free-forever plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    71%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    61%

User Sentiment

Not Enough Reviews!

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Revinate Reputation logo
Hotel Digital Marketing and Review Management Software 4 Based on 6 Ratings
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What is Revinate Reputation and how does it work?

Revinate Reputation is a software that helps user capture, measure, and optimize the guest experience by bringing together all online reviews and social media mentions into a single, integrated view. Quickly and easily respond to both negative and positive hotel reviews from within the platform. Link your hotels' social media accounts in one place to monitor engagement, post updates, track insights, and more. Deliver better guest experiences and boost rankings with Guest Satisfaction Surveys. Make it easy for guests to provide feedback with mobile-optimized emails and surveys.

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Revinate Reputation Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    70%
  • Momentum
    60%
  • Popularity
    62%

User Sentiment

Not Enough Reviews!

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location iconSan Francisco, California

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70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

RealFeedback logo
Engaging, Conversations, Valuable Insights Write a Review
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What is RealFeedback and how does it work?

Introducing RealFeedback, the easy and efficient way to get genuine insights and actionable data. This innovative solution utilizes ChatGPT-powered chatbot technology to engage customers in meaningful conversations. With RealFeedback, can obtain valuable customer insight quickly and accurately. RealFeedback's intelligent artificial intelligence (AI) algorithms help create natural and contextual conversations between customers and the chatbot, enabling reliable feedback collection. Not only does it provide speed and convenience, but it also adds an extra layer of interactivity compared to traditional survey methods. The platform's automated nature makes it easy for customers to understand the questions and respond with their honest opinions about their experience with product or service. Additionally, given its 24/7 availability, businesses can collect feedback at anytime.

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RealFeedback Pricing

  • Free Trial Available
  • Starts at $9.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    63%
  • Reviews
    60%
  • Momentum
    61%
  • Popularity
    62%

User Sentiment

Not Enough Reviews!

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Saylo logo
Transform user feedback into business growth Write a Review
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What is Saylo and how does it work?

Saylo transforms user feedback into tangible business growth, making it easy for teams to listen, analyze, and implement impactful solutions. With Saylo, you don’t need to be an expert to customize the widget its well-documented code and intuitive design ensure a seamless experience across all devices, including mobile, tablet, and desktop. Supported by a robust community and sponsors, Saylo ensures that it works perfectly with all modern browsers like Chrome, Firefox, and Safari. By setting up personalized surveys, teams can effortlessly gather and analyze feedback powered by AI. This process helps identify patterns, brainstorm innovative ideas, and continuously iterate for improvement. Harness the power of user feedback to keep your product ahead of the curve with Saylo's user-friendly tools designed to drive innovation and business growth.

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Saylo Pricing

  • Free Trial Not Available
  • Starts at $15.8. Offers Free-forever and Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    80%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    65%

User Sentiment

Not Enough Reviews!

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77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

FocusVision Decipher logo
Generating large scale and insightful video surveys made easy 4.4 Based on 7 Ratings
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What is FocusVision Decipher and how does it work?

FocusVision Decipher is a comprehensive professional survey and reporting solution. With it, users can immediately run a quick poll in multiple languages covering several countries. The solution, not being limited to prefabricated templates, comes up with essential survey insights that provide important customer information. FocusVision Decipher has an unmatched scale as it tailors survey solutions according to customers’ lifestyles. Also, by delivering surveys to people on the device and time of their choice, the solution gathers actionable feedback that can be widely applied. FocusVision Decipher offers a huge library containing a variety of interactive questions. Brands can also depend on the same to organise survey data through a centralised hub and monitor field progress at the same time. The solution provides an automated sample marketplace which is great for obtaining cost-effective samples. Additionally, to get genuine opinions from customers and make important decisions based on that, FocusVision Decipher presents video open-end questions to customers and captures their video responses simultaneously. Its in-house professional research services programming team is always available to help.

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FocusVision Decipher Pricing

  • Free Trial Not Available
  • Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    77%
  • Reviews
    79%
  • Momentum
    61%
  • Popularity
    62%

User Sentiment

Not Enough Reviews!

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location iconNew York, New York

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Centiment logo
Use customer-based feedback to receive expertly crafted data-driven insights 5 Based on 226 Ratings
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What is Centiment and how does it work?

Centiment is a complete online survey management platform connecting market researchers with survey respondents alike. This research platform enables enterprises and academics to build engaging surveys and reach out to a targeted audience, facilitating accurate data collection. Top companies like Lyft, Instacart, Harvard University, Walmart, etc. rely widely upon the services delivered by Centiment. This platform delivers expert features for profiling and managing respondents, helping researchers reach audiences of all types. With an audience panel, users can easily reach consumers and B2B respondents across more than 100 countries. The platform also offers seamless integration facilities with external survey tools, besides offering a variety of smart built-in tools. Also, a wide variety of research services provided by the same help users draft and analyze survey wise data in an efficient manner. Beyond this, Centiment users can define their customer persona with specific parameters to receive highly streamlined data. Also, businesses can leverage the detailed analytics provided by the platform to get a clear overview of preferences possessed by individual buyers. They can even use the data to create product-based prototypes and services, besides assessing customer-wise responses and behavior.

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Centiment Pricing

  • Free Trial Not Available
  • Offers Free-forever and Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    80%
  • Momentum
    63%
  • Popularity
    72%

User Sentiment

  • Exceptional Customer Service, Fast Turnaround Time
  • Limited Niche Audience Reach, Occasional Data Quality Issues

location iconDenver, Colorado

location iconLive Since 2015

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95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionPro logo
A feature-loaded Survey Tool for Robust Analytics 4.6 Based on 1146 Ratings
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What is QuestionPro and how does it work?

A web-based online survey platform that helps small businesses, academics, HR and Marketing organizations, communities and individuals to build personalized surveys in order to help them in making better business decisions. Its intuitive tools let you easily create surveys, distribute and analyze reports based on the collected feedbacks. Besides, it also includes polls, web forms, quizzes, data visualizations, in-built templates and a range of question banks that ensure deep-rooted survey. The survey invitations can be sent to respondents via email, pop-ups and social media platforms including Facebook and Twitter. The feedbacks can also be collected via tablets, Android and iOS smartphones.

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QuestionPro Pricing

  • Free Trial Available
  • Starts at $129.00. Offers Free-forever and Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    99%
  • Reviews
    89%
  • Momentum
    72%
  • Popularity
    91%

User Sentiment

  • Ease of Use, Customer Support
  • Limited Customization Options, Occasional Technical Issues

location iconBeaverton, Oregon

location iconLive Since 2002

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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Respondent logo
Gain better insight into the target audience with Respondent 3.8 Based on 384 Ratings
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What is Respondent and how does it work?

Respondents assist in connecting with the world's best respondents. It aids in developing a thorough grasp of one's target market. Business professionals and the public at large with verifiable job information can be recruited for research interviews using Respondent. Individuals may also find insights based on the demands of the target audience by fine-tuning a product using input from both existing and potential consumers. In addition, exploratory research may be done by quickly analysing the viability of one’s ideas and coming up with fresh initiative recommendations. A comparative study of the ideas created through conversing with users of competing products can also be done, with an emphasis on what makes one stand out. Genuine participants from certified firms may be utilised in business research, and the software's best participants can be used for a wide range of consumer research themes. Finally, using live chats, one may create client personas. All of this can be accomplished with the aid of a few easy steps.

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Respondent Pricing

  • Free Trial Not Available

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    77%
  • Momentum
    67%
  • Popularity
    78%

User Sentiment

Not Enough Reviews!

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location iconNew York, New York

location iconLive Since 2016

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74% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Shipright logo
Detailed Insights to User Feedback Write a Review
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What is Shipright and how does it work?

Shipright is a Feedback software that resolves your user's needs and enhances the customer's experience. The software lets you segment customers, search and capture user feedback on Web with our browser extension. Collaborate with your team members to create notes and roadmaps in the same workspace. It enhances your progress and the context they needed to make decisions and shape better solutions.

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Shipright Pricing

  • Free Trial Available
  • Starts at $49.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    70%
  • Reviews
    60%
  • Momentum
    63%
  • Popularity
    71%

User Sentiment

Not Enough Reviews!

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location iconRotterdam, Netherlands

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyShare logo
An Online Web Survey Solution 4.3 Based on 8 Ratings
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What is SurveyShare and how does it work?

SurveyShare Software is a Survey Software to create surveys from responses. Collect and analyze results in real time. Export Survey results in Excel, CSV, and SPSS. Non-Profit organizations, Individuals, Small, Medium companies make use of the software.

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SurveyShare Pricing

  • Free Trial Not Available
  • Starts at $16.67. Offers Free-forever and Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    76%
  • Reviews
    71%
  • Momentum
    64%
  • Popularity
    70%

User Sentiment

Not Enough Reviews!

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location iconDurham, North Carolina

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87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Spark Chart logo
Decision-making Aiding Tool for Business Consultants 4.8 Based on 50 Ratings
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What is Spark Chart and how does it work?

Spark Chart is a handy tool for business consultants who want to dig through customer feedback, ideas, and answers to unearth hidden knowledge about the business verticals of their clients. Users can create and deploy professional surveys such as employee surveys that capture ideas and opinions to improve performance. As a result, they provide 360-degree feedback about how the business leaders of the company are being perceived by the employees. Users can accordingly explore feedback, opinions, and ideas and brainstorm to generate more ideas. With dedicated customer surveys, they can understand the needs of the customers and hear what they want to recommend. Additionally, Spark Chart also includes the feature of capturing the Net Promoter Score to measure the customer loyalty to the brand, company, product or service. At the same time, they can conduct relevant market research to get a deeper understanding of potential customers.

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Spark Chart Pricing

  • Free Trial Available
  • Starts at $25.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    97%
  • Reviews
    76%
  • Momentum
    64%
  • Popularity
    74%

User Sentiment

Not Enough Reviews!

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location iconPerth, Western Australia

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79% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

Red Pen logo
A Simple tool to Collect Feedback 1 Based on 1 Ratings
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What is Red Pen and how does it work?

Red Pen is a platform used to give feedback. Manage comments live, and monitor the user's activity on the page. Collaborate with your team by giving them a private link, or inviting them via email. Organize your project with updated comments, additions, and new versions. Small, and Medium companies make use of the software.

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Red Pen Pricing

  • Free Trial Not Available
  • Starts at $20.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    86%
  • Reviews
    62%
  • Momentum
    63%
  • Popularity
    67%

User Sentiment

Not Enough Reviews!

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location iconAustralia

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80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

AkioSurvey logo
Online Survey Tool 4.9 Based on 12 Ratings
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What is AkioSurvey and how does it work?

AkioSurvey is a comprehensive online survey tool. Set the text displayed to the respondents after survey completion or set a web address to which the respondent should be redirected after completion. Optionally use the option to identify your respondents. Move your pages and questions to reach the best look and feel. Improvements of your product or service according to customer’s wishes. By using the option to export individual responses and response summary as XLS, CSV, or PDF file.

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AkioSurvey Pricing

  • Free Trial Not Available
  • Starts at $8.33. Offers Free-forever plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    82%
  • Reviews
    73%
  • Momentum
    64%
  • Popularity
    71%

User Sentiment

Not Enough Reviews!

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location iconPrague, Czech Republic

location iconLive Since 2016

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

QuestionScout logo
All-in-one Tool for Building Online Forms and Surveys 4.8 Based on 48 Ratings
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What is QuestionScout and how does it work?

QuestionScout is a comprehensive tool that allows businesses to create online forms and surveys within a short time. It allows businesses or individuals to easily collect the data by providing a complete toolkit. Users can build online surveys or forms, personalize the design, configure the integrations, and make it live immediately without writing any code. The main features of the tool include conditional logic, personal surveys, and a varied list of fields for the survey. Businesses can choose from either an interactive conversational format or a traditional format of the survey. The tool analyzes the data collected and displays parameters such as live analytics, response summary, user notifications, and much more. Organizations that have different teams can easily collaborate inside and outside the teams, manage the users, and assign user roles such as administrator, moderator or user to the employees. Users can also assign dedicated permissions to different users. The surveys or forms can also be easily integrated with third-party applications.

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QuestionScout Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Custom plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    85%
  • Reviews
    82%
  • Momentum
    62%
  • Popularity
    70%

User Sentiment

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location iconWeert, Limburg

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82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyPro logo
Distribute surveys on the web, via paper 4.4 Based on 221 Ratings
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What is SurveyPro and how does it work?

SurveyPro 5 is a comprehensive survey software suite. It includes a polished questionnaire design, an integrated database, and a sophisticated reporting and analysis engine. All this, and it's easy to use, with friendly graphic interfaces, unparalleled technical support, and multiple training options.

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SurveyPro Pricing

  • Free Trial Available
  • Starts at $1295.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    90%
  • Reviews
    78%
  • Momentum
    61%
  • Popularity
    62%

User Sentiment

  • Ease of Use, Variety of Survey Templates
  • Occasional Bugs & Glitches, Limited Design Customization
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85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyExpression logo
Professional Web Based Questionnaires 4.4 Based on 23 Ratings
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What is SurveyExpression and how does it work?

SurveyExpression is the perfect survey software tool. It offers for free what other survey platform vendors only offer for hundreds of dollars. Build powerful online surveys in minutes with an easy to use survey editor. Survey Expression will help you design smart and beautiful online surveys in our web interface. Advanced features are just a click away.

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SurveyExpression Pricing

  • Free Trial Available
  • Starts at $300.00. Offers Free-forever plan.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    91%
  • Reviews
    75%
  • Momentum
    68%
  • Popularity
    65%

User Sentiment

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location iconBucharest, Romania

location iconLive Since 2012

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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

TallySpace logo
Online or Text-Message Painless Setup, Live Results 4.3 Based on 24 Ratings
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What is TallySpace and how does it work?

TallySpace is a Survey/ User Feedback Software. They make online voting painless. Lots of companies allow you to setup online surveys, but none of them allow you to control who votes. TallySpace lets you control who votes and when. We also provide live SMS voting at a reasonable price. It's perfect for schools, live events, user name it.

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TallySpace Pricing

  • Free Trial Available
  • Starts at $79.00.

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
    72%
  • Reviews
    71%
  • Momentum
    61%
  • Popularity
    71%

User Sentiment

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location iconSan Diego, California

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Buyer's Guide Read Buyer's Guide

Typical Features

  • Analyze feedbacks collected from both structured and unstructured sources in real-time Data Analysis Tools
  • Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts Online Survey
  • Captures and centralizes a holistic feedback of the target audience that helps in making business decisions. 360 Degree Feedback
  • +14 more

Prices

44% software offer free trial

51% software offer freemium model

Software in Spotlight

Cognito Forms logo

Cognito Forms

4.5

Pricing Insights for Survey/ User Feedback Software

  • The Average Cost of a basic Survey/ User Feedback Software plan is $19 per month.

  • 44% of Survey/ User Feedback Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 51% offer a Freemium Model Allows users to access basic features at no cost..

List of Survey/ User Feedback Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
Survicate Survicate 91 4.8
SurveyMonkey SurveyMonkey 98 4.3
PaperSurvey.io PaperSurvey.io 74 0
PollPulli PollPulli 72 0
Revinate Reputation Revinate Reputation 74 4
RealFeedback RealFeedback 70 0
Saylo Saylo 77 0
FocusVision Decipher FocusVision Decipher 77 4.4
Centiment Centiment 85 5
QuestionPro QuestionPro 95 4.6

Download White Papers And Ebooks On Survey/ User Feedback Software

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Overview

A survey/user feedback software is an on-demand SaaS (Software as a service) used to build online data collection campaigns, surveys, questionnaire, polls, quizzes and website forms that help to gain in-depth business insights regarding customer satisfaction or opinions, employee feedback, and market research.
 

Picking a right survey software for your business can be quite overwhelming as currently there are hundreds of survey softwares available in the market and many of this software provide similar features. Each of the survey tools is uniquely designed for different types of businesses and that’s why you need to delve a bit deeper and find out your best-suited options. There are also a number of differences between a free version and a paid version. Following are some of the factors that you should look out for while buying a survey software.

  • Survey logic –  This is based on information from the previous answer to dictate whether to add a follow-up question.
  • Export data – Whether you’re able to export your collected data with the free trial version or you have to get the paid version to do this.
  • Tailored logo – If it lets you add your own customized logo or you have to use the software’s default logo.
  • Price  –  Is the pricing of the software based on the number of surveys, questions per survey or number of responses collected.
  • Customer Support  – Does your plan offer decent customer support on 24/7 basis.
  • Variety of question types – Free versions of the Survey tools generally offer a host of question types that include multiple choice, drop down lists, radio buttons, rating scales while with the paid versions, you get even more options.
     

Features

Typical Features

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

Embeddable Survey

It enables you to directly include your surveys on your own website

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Phone Survey

It enables you to run your survey over telephones

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