Xero is an award-winning online accounting software for small scale businesses. Xero offers a variety of features to make your business function smoothly and efficiently. The software handles all the accounting transactions effectively. It permits unlimited users to get online at a time and work in collaboration over data which is accessible through a single ledger. Xero also provides Bank Reconciliation services by importing the various transactions from your bank accounts and matching them with your cash-book. Business finances and cash-flow statements are updated on a real-time basis, helping you to keep a track of all your expenses and transactions.
|Support||24/7 (Live rep) Online||Customer Type||Freelancers Small Business|
|API||Contact||Wellington, New Zealand|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS||Category||Accounting Software|
All Plans includes these features
Disclaimer: The pricing details were last updated on 18/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
What are the best aspects of this product?
Relatively good web interface that works most of the time
What aspects are problematic or could work better?
Invoices could get paid automatically
What features/services would you like to see in future versions of this product?
Cannot log into Xero as customer support is awful this is why I screen shotted the enter-your-pin screen
What specific problems in your company were solved by this product?
Are you a current user of this product?
Pros: I like that it's pretty user-friendly for a new business owner. I'm able to generate a variety of reports for both of my businesses' accounts all from the same log-in.
Cons: I wish that Xero still integrated with MindBody software.
When I first started using Xero, I had to manually enter months of transactions because the automatic bank feed will only go a few months back. It was A LOT of work.
I have two completely separate bank accounts for my business which means I have to pay the monthly fee for both. It would be nice if there was a deeper discount for second accounts...it's pretty expensive.
Overall: Overall I'm happy with this product and will continue to use it.
Pros: It's very easy to use.
It works a treat.
It does everything I need it to, in a very user-friendly way.
It's so easy to fix errors, even large multiple errors.
Cons: It's a little pricy.
There's no telephone or online chat support and e-mail support just doesn't cut it.
They are a little arrogant.
While other software companies release additional functionality as part of their continuous improvement, for free, Xero charges for every additional development. This could get really expensive and uncompetitive if it keeps going the way it is.
Overall: What a delight to use. Definitely the best of all of the accounting software that I used.
It's so easy and intuitive to use.
Customer/tech support leaves a lot to be desired. Good UK telephone support really is needed here.
Pros: Xero appears to have been designed primarily for business owners with ease of use in mind. It's the easiest double-entry accounting software for non-accountants that I've used as a CPA. That's important for my clients who need to be doing their own accounting. And the automation features such as bank feeds and bank rules make it super easy for me when I manage the books for them.
Cons: Because the software is developed in New Zealand, there are peculiarities of the application not being 100% adapted for the United States market. For instance, you can't run a check register report that shows how the transactions in a particular bank or credit account were categorized or coded. That's something simple to do in QuickBooks. The fact that it doesn't exist in Xero seems like a mind-boggling oversight. It's something that you can work around, but I just don't understand why they haven't built it yet.
Overall: Overall, I love Xero. It's great as an accountant and my clients love it, too.
Pros: Ease of use: Xero is so easy to set up, use and tailor to your own requirements that it almost stops being work and becomes fun. Even non-accountants and finance people seem to be able to grasp its simple approach to capturing, managing and reporting financial information.
Cons: Not much: if pushed I would have to say that the reporting functionality is a little clumsy, but only once you have a significant number of account lines to manage. Many of the "out of the box" reports still require a lot of tailoring to make them really useful, and there seems to be a curious reluctance to offer comparatives as standard which (as any accountant will tell you) are essential to interpret any financial report properly.
Overall: The problem of expensive, hardware dependent, inflexible and user unfriendly accounting packages has finally been solved. No more workarounds, updates or patches to worry about just clear, intelligible and above all useful financial information any where, any time and on any device. Just brilliant.
Pros: easy and simple accounting software that really makes life simple for small business
Cons: not too many complaints, the zero team is quick to update the software
Pros: Straightforward Chart of Accounts, Fairly easy to use after you've gotten used to it. it's definitely a good competitor to QBO.
Cons: Very simple layout and lacks a lot of features, but for the price it works. THere's no multi company built in but you can still purchase more than one business account and manage them separately in an easy to use layout.
Pros: Xero is a very cool Accounting software that gets the job done.
Cons: The problem with Xero is that the UX is not amazing, there is some glitch and it's clearly not the most adequate accounting software for a medium corporation.
Pros: The ability to keep on top of the books, understand profit and loss and balance sheets.
Simple manual and auto invoicing, along with chase messages for invoices not settled in time.
Integration with bank accounts for simple, seamless reconciliation.
Payroll and VAT submissions direct from the interface
Cons: It ticks nearly all of my boxes. One feature I'd like to see is auto scheduling of certain expenses, but this may be possible, I've just not found it yet.
Overall: More streamlined business, professional invoicing, statements, bank reconciliation, and financial positioning, planning and budgeting.
Pros: Love the payment reminders how with no effort. Once set it and forget it and it is really helpful. Also, I love how it connects to my banking business accounts to reconcile payments. Easy to see who's paid and who has not paid yet.
Cons: it is a bit overwhelming to setup up rules and automate as much as you can. I wish xero had a live chat where I could ask a question right away instead of emailing it to support and wait.
Overall: sorts out my invoicing and re-conciliating payments has been a great time saver.
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