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A knowledge database is more than just a set of documents stored on servers. A knowledge database includes information on a specific material or general method of study, as well as information such as monograph revision history, comprehensive information on current work, or links to standard catalog numbers, among other things

Software with Knowledge Database

PRODUCT NAME SW SCORE(OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
Comm100 98 4.7
tawk.to 94 2.7
Crisp 92 2.1
Tidio 91 4.7
Provide Support 91 4.6
eGain Chat 91 1
Intercom 90 0
LiveChat 90 2.4
Helpshift 90 4.4
HelpCrunch 90 4.8

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