A (Customer Relationship Management) CRM Software helps businesses to manage their relationship with the customers while also providing various tools and features to convert leads into sales. A CRM software is very effective for any business as it brings a number of sales, marketing, and customer-facing functions at one single screen. It also stores details about your customers to help you in handling them better and, thus, ensuring a healthy relationship with your customers.
A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals... read more
Agile CRM is a gamification-driven software that offers excellent customer relationship management functionalities as well. It can provide Marketing, Sales and Service automation in a single platform. The software comes featured with gamification features like collaboration tools, leaderboards or... read more
An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting... read more
Engagebay is a software for growing businesses to streamline their marketing, sales, and services under one roof. It offers powerful email marketing which lets businesses create fully customisable email marketing communications and send it to their target audience. By using Engagebay’s popular... read more
Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email... read more
SalesRabbit is a software that can enhance and modernize your contact management activities online.It facilitates automating and consistently updating your business contacts.Its ease of use and host of contact management features benefits you and your business greatly.It comes equipped with a host... read more
Vin eRetail is an ecommerce software for automating, organizing and streamlining order management process. Bird’s eye view of the inventory across distributed supply chains is available in real time, with the help of this software .Vin eRetail is available in 3 different editions, namely Vin... read more
Vtiger is a CRM software used to engage customers, manage contacts, track deals, and send quotes and invoices. Small, Medium and Large companies make use of the software.
GoSquared Software is a platform to acquire leads, build a product, close deals. Measure your marketing, generate reports on your website performance. Small, Medium and Large companies make use of the software.
Dynamics CRM is a powerful software with a number of tools that help in making the customer-facing functions of business easier. Microsoft Dynamics CRM delivers a wide range of CRM via five individual apps - Customer Service, Sales, Field Service, Marketing, Project Service Automation that work in... read more
| PRODUCT NAME | SW SCORE (OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
|
|
99 | 4.4 |
|
|
97 | 4.2 |
|
|
97 | 4.4 |
|
|
91 | 4.6 |
|
|
88 | 4.1 |
|
|
86 | 4.3 |
|
|
85 | 4.6 |
|
|
83 | 4.4 |
|
|
81 | 4.7 |
|
|
80 | 3.9 |
Customer Relationship Management is a very important function for any business as it helps you keep your customers satisfied and loyal to your business. So, if you are investing in a software to manage your CRM, here are a few factors that you must consider:
Freshworks 360 is a CRM software that offers 360-degree view of customers, supports email marketing and online tracking facilities among many others.
Yes, there are a few CRM software who provide CRM features for free. However, the free plan has limited features and is good only for a business with not much complexity. If you want to have additional features, you need to buy their paid plans. Eg: Hubspot, Odoo
Opt for Freshworks 360. This omnichannel CRM platform offers it all. It allows accessing marketing touchpoints like social media mentions. It supports marketing, sales, support team and allows maximum possible collaboration. Customer support on any channel is possible.
Different CRM software is better suited for different types of business. To say which CRM software is the best would be not so correct. You need to understand your business, your customers, its problems and accordingly select the software that meets your purpose most effectively and efficiently.
Yes, you are recommended to try Freshworks 360 that can help all the marketing, sales and support team with its functionalities. The platform also offers some help desk benefits as well.
Lead scoring refers to a feature which enables a business to understand its potential leads better and prioritizes them based on their conversion potential. It also enables the salesperson to understand how to follow-on with a particular lead.
It is one of the most commonly asked questions regarding CRM software and rightly so. CRM software vendors use encryption to protect your data and ensures that all your information is protected and safe.
A social CRM refers to a process where the business and its customers are connected through any social networking sites. It makes the relation between the business and its customers a lot more personal.
This CRM software are fully integrated with your email inbox and brings all your CRM functions directly to your inbox. It allows you to use the numerous advantages of Gmail and G-suite features.
You can customize your CRM according to your needs, however, the software also has a number of pre-installed templates
