A (Customer Relationship Management) CRM Software helps businesses to manage their relationship with the customers while also providing various tools and features to convert leads into sales. A CRM software is very effective for any business as it brings a number of sales, marketing, and customer-facing functions at one single screen. It also stores details about your customers to help you in handling them better and, thus, ensuring a healthy relationship with your customers.
An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting... read more
Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email... read more
Zendesk helps salespeople better serve customers by providing the full context of each account. Sales staff can use Zendesk Sell to get better visibility into their pipeline by automatically capturing and keeping track of data. Everyone can make calls, send emails, view the history of all deals,... read more
A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals... read more
Bpm’online provides a platform for handling all customer related functions to all types of businesses. It aims at delivering end-to-end processes from converting a lead to a sale to handling their after-sales queries. With bpm’online CRM, you can build and change business processes easily by... read more
Teamgate is a CRM solution that is designed for all levels of users, whether you have technical or sales experience or not. Teamgate’s SmartDialer functionality allows you to make phone calls to your existing contacts from directly within the solution. Teamgate’s CRM solution gives you more... read more
Zingy Sales is an AI-powered CRM that aims to make the sales process easier and more intelligent. One of Zingy Sales’ most interesting and unique feature is its conversational A.I. interface. This interface analyzes each sales opportunity and automatically recommends a next best action, as well... read more
Agile CRM is a gamification-driven software that offers excellent customer relationship management functionalities as well. It can provide Marketing, Sales and Service automation in a single platform. The software comes featured with gamification features like collaboration tools, leaderboards or... read more
Kapture CRM is a CRM software that packs together capabilities related to marketing, sales, operations, and customer services in a single package. The tool is known for its ease of use and simple interface and can be integrated smoothly with the existing technological infrastructure of any company.... read more
SutiCRM is a powerful cloud-based CRM platform that automates marketing, sales, support, and contracts. Businesses make use of the service to nurture new leads and maintain strong relationships with existing clients. It is a multi-sided Platform (MSP) that handles all the core business aspects from... read more
| PRODUCT NAME | SW SCORE (OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
|
|
98 | 4.4 |
|
|
91 | 4.1 |
|
|
81 | 4.4 |
|
|
80 | 4.4 |
|
|
80 | 4.8 |
|
|
77 | 4.8 |
|
|
75 | 5 |
|
|
75 | 4.2 |
|
|
75 | 4.8 |
|
|
72 | 4.2 |
Customer Relationship Management is a very important function for any business as it helps you keep your customers satisfied and loyal to your business. So, if you are investing in a software to manage your CRM, here are a few factors that you must consider:
Yes, you are recommended to try Freshworks 360 that can help all the marketing, sales and support team with its functionalities. The platform also offers some help desk benefits as well.
Opt for Freshworks 360. This omnichannel CRM platform offers it all. It allows accessing marketing touchpoints like social media mentions. It supports marketing, sales, support team and allows maximum possible collaboration. Customer support on any channel is possible.
Different CRM software is better suited for different types of business. To say which CRM software is the best would be not so correct. You need to understand your business, your customers, its problems and accordingly select the software that meets your purpose most effectively and efficiently.
Yes, there are a few CRM software who provide CRM features for free. However, the free plan has limited features and is good only for a business with not much complexity. If you want to have additional features, you need to buy their paid plans. Eg: Hubspot, Odoo
Lead scoring refers to a feature which enables a business to understand its potential leads better and prioritizes them based on their conversion potential. It also enables the salesperson to understand how to follow-on with a particular lead.
It is one of the most commonly asked questions regarding CRM software and rightly so. CRM software vendors use encryption to protect your data and ensures that all your information is protected and safe.
A social CRM refers to a process where the business and its customers are connected through any social networking sites. It makes the relation between the business and its customers a lot more personal.
This CRM software are fully integrated with your email inbox and brings all your CRM functions directly to your inbox. It allows you to use the numerous advantages of Gmail and G-suite features.
Freshworks 360 is a CRM software that offers 360-degree view of customers, supports email marketing and online tracking facilities among many others.
You can customize your CRM according to your needs, however, the software also has a number of pre-installed templates
