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Updated on: November 20, 2019
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CRM Software

A (Customer Relationship Management) CRM Software helps businesses to manage their relationship with the customers while also providing various tools and features to convert leads into sales. A CRM software is very effective for any business as it brings a number of sales, marketing, and customer-facing functions at one single screen. It also stores details about your customers to help you in handling them better and, thus, ensuring a healthy relationship with your customers.

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Zoho CRM - CRM Software : SaaSworthy.com
98%

Zoho CRM

A fully-featured CRM software
(2,345 Ratings)

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email... read more

HubSpot CRM - CRM Software : SaaSworthy.com
96%

HubSpot CRM

Solve your CRM functions for free
(2,832 Ratings)

A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals... read more

Salesforce - CRM Software : SaaSworthy.com
96%

Salesforce

Manage your CRM effectively and efficiently
(4,629 Ratings)

An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting... read more

Freshsales - CRM Software : SaaSworthy.com
87%

Freshsales

Improve your CRM functions and grow your business
(301 Ratings)

A software designed to meet the CRM needs of all types of businesses with its powerful features and tools which handles your customers and potential leads to make sure your business grows faster and better than your competitors. With its 360-degree customer view, you can get full access to your... read more

bpm’online CRM - CRM Software : SaaSworthy.com
87%

bpm’online CRM

Low-code, process automation and CRM platform
(176 Ratings)

Creatio is a leading low-code, process automation and CRM company. Today, that company serves thousands of customers worldwide. Creatio’s agile CRM platform enables midsize and large enterprises to accelerate sales, marketing, service and operations. Creatio embraces the “Everyone a... read more

PipelineDeals - CRM Software : SaaSworthy.com
86%

PipelineDeals

Manage leads with Sales CRM
(554 Ratings)

PipelineDeals is a Sales CRM that has contact management feature to increase sales and services for small and midsize businesses. Manage contacts, generate and track leads, induce emails campaigns, maintain reports in a dashboard, and automate the workflow to close deals. The software supports... read more

SugarCRM - CRM Software : SaaSworthy.com
85%

SugarCRM

Simple and straightforward CRM
(180 Ratings)

SugarCRM is a CRM solution that tries to keep things as simple as possible with a clean and intuitive interface that gives you access to the main features as soon as you open it. This is part of its focus on providing a customer experience that goes above and beyond. SugarCRM can be deployed easily... read more

Act! - CRM Software : SaaSworthy.com
85%

Act!

A software that acts the way you want it to
(307 Ratings)

Act! CRM is designed keeping in mind the needs of small size and mid size businesses to build lasting relationships with their customers. The software lets you personalize your platform and work-station the way you want so that your employees can adapt to it easily. Make informed decisions with... read more

Insightly - CRM Software : SaaSworthy.com
85%

Insightly

Elegant solution for Business Development
(187 Ratings)

Insightly is a powerful CRM tool for capturing and managing leads in every aspect of a sales process. Insightly gives you the power of complete contact management and can track the relevant lead information from emails. One can upload files straight from Dropbox, Box, Google Drive, Microsoft... read more

SuiteCRM - CRM Software : SaaSworthy.com
84%

SuiteCRM

Powerful CRM Solution for Businesses
(74 Ratings)

SutiCRM is a powerful cloud-based CRM platform that automates marketing, sales, support, and contracts. Businesses make use of the service to nurture new leads and maintain strong relationships with existing clients. It is a multi-sided Platform (MSP) that handles all the core business aspects from... read more

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List of CRM Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 3.3
96 4.1
96 4
87 4.3
87 4.7
86 4.2
85 4.1
85 3.7
85 4.2
84 4.3

Buyer's Guide on CRM Software

Customer Relationship Management is a very important function for any business as it helps you keep your customers satisfied and loyal to your business. So, if you are investing in a software to manage your CRM, here are a few factors that you must consider:

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Articles on CRM Software

Free and Open Source Softwares
Acquiring new customers is important to scale up a business, but retaining the existing customers... read more

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Download white papers and ebooks on CRM Software View All Downloads

by HubSpot and Iconosquare
The Complete 2018 Guide to Instagram Analytics
This ebook will guide you through all of the Key Performance Indicators (KPIs) available to help you measure the...
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by Clickpoint Software
Where CRM Falls Short
CRM, while doing great things for companies, has not been able to help marketing and sales teams work together. This...
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by InStream
Fill your pipeline
In this eBook you will learn How to generate leads for free, Why you shouldn’t buy databases, What is Social Selling...
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by GoldMine
What is CRM and How to Avoid the 5 Most Common Mistakes
In this whitepaper, you will learn to install your first CRM platform or switch from one to the other. Both of those...
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by WorkWise
11 Steps to a Successful CRM Implementation
This White Paper explores with the tips and tricks you need to know in order to have a successful CRM implementation....
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by Lime Technologies
Succeed at CRM
This white paper is an introduction to CRM and what it’s really about. It’s also a step-by-step guide to help you...
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by Membrain
The Sales Leader's guide to choosing the right CRM
This whitepaper describes an information to shine a light on 9 important questions that you should be asking yourself...
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by Nagendra C L,CTO/Chief Architect (CloudCherry)
The Data Science of CEM
This white paper discovers trends and insights from experiential customer data and improves loyalty and retention by...
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by Adam Honig (co-founder and CEO of Spiro Technologies)
44 Best Sales Tips Ever
Salespeople don’t usually spend too much time researching their profession. Instead, they’re focused on closing...
read more
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by ProspectSoft
Getting Your Staff on-Board with CRM
This whitepaper outlines the most common reason that software implementation fails within businesses. This whitepaper...
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Questions on CRM Software

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My name is Sachin and i want to buy a CRM software that will help in multiple team collaboration, offer customer support on any preferred channel and also allows accessing key marketing touch points. Can you suggest one?

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Answered by Rutuja Bhatt | 1 years ago

Opt for Freshworks 360. This omnichannel CRM platform offers it all. It allows accessing marketing touchpoints like social media mentions. It supports marketing, sales, support team and allows maximum possible collaboration. Customer support on any channel is possible.

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What is the best CRM software available?

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Answered by Lakshman Sethi | 1 years ago

Different CRM software is better suited for different types of business. To say which CRM software is the best would be not so correct. You need to understand your business, your customers, its problems and accordingly select the software that meets your purpose most effectively and efficiently.

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Are there any free CRM software?

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Answered by Tisha Dasgupta | 1 years ago

Yes, there are a few CRM software who provide CRM features for free. However, the free plan has limited features and is good only for a business with not much complexity. If you want to have additional features, you need to buy their paid plans. Eg: Hubspot, Odoo

 

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What is lead scoring?

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Answered by Amit Nara | 1 years ago

Lead scoring refers to a feature which enables a business to understand its potential leads better and prioritizes them based on their conversion potential. It also enables the salesperson to understand how to follow-on with a particular lead.

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Can I customize the CRM?

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Answered by Prachur Subram | 1 years ago

You can customize your CRM according to your needs, however, the software also has a number of pre-installed templates

 

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Im a marketing executive and Im looking for a CRM software that can serve as a marketing software, help desk software and also help our sales team. Is there any such?

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Answered by Devamadana Rao | 1 years ago

Yes, you are recommended to try Freshworks 360 that can help all the marketing, sales and support team with its functionalities. The platform also offers some help desk benefits as well. 

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How safe is my data with CRM software?

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Answered by Sadaf Narang | 1 years ago

It is one of the most commonly asked questions regarding CRM software and rightly so. CRM software vendors use encryption to protect your data and ensures that all your information is protected and safe.

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What do you mean by a social CRM?

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Answered by Gokul Chauhan | 1 years ago

A social CRM refers to a process where the business and its customers are connected through any social networking sites. It makes the relation between the business and its customers a lot more personal.

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What is an email-based CRM software?

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Answered by Vijay Tambe | 1 years ago

This CRM software are fully integrated with your email inbox and brings all your CRM functions directly to your inbox. It allows you to use the numerous advantages of Gmail and G-suite features.

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Which CRM software gives 360 degree view of customers, supports email marketing and online tracking as well?

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Answered by Simran Jindal | 1 years ago

Freshworks 360 is a CRM software that offers 360-degree view of customers, supports email marketing and online tracking facilities among many others.

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The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com