Home/Collaboration Software/Slack
Updated on: September 24, 2020
What is Slack ?
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Slack

Streamlining and simplifying team communication
(47,718 Ratings) Write Review

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

Slack Features Show All Features

Slack Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Collaboration Software

Slack Pricing

Pricing ModelFreemium , Subscription , Quotation Based
MONTHLY YEARLY
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 30/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Slack FAQs

Slack is Collaboration Software. Slack offers the following functionalities:

  • Document Management
  • Project Management
  • Task Management
  • Audio Video Conferencing
  • Brainstorming
  • Chat (Messaging)

Learn more about Slack features.

The pricing for Slack starts at $8.00 per user per month. Slack has 2 different plans:

  • Standard at $8.00 per user per month.
  • Plus at $15.00 per user per month.
    • Slack offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Slack pricing.

Yes, Slack offers a free plan.

Learn more about Slack pricing.

Yes, Slack provides API.

Ask the Community View Community

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Slack Reviews

OVERALL RATING
4.6
Based on 47,718 Rating(s)
Rating Distribution
  • 70.6 %
  • 23.5 %
  • 4.5 %
  • 0.9 %
  • 0.4 %
SHARE YOUR EXPERIENCE Write a Review
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User in Renewables & EnvironmentSource : g2crowd.com
(Reviewed on 16 September 2020)
"Integrations and high quality video calls are excellent with Slack"

What do you like best?

Integrations are a strength of Slack, being able to collect notifications from many applications in one place is something that Slack offers you efficiently. The price is very cheap, which makes it easy for any Freelancer to get the services. The simplicity of the software makes it very easy to use. You can set up your own account, add colleagues and assign access to anyone you want. Review collected by and hosted on G2.com.

What do you dislike?

Collaboration tools are very limited. There is no real time editing, nor important management such as contacts and content. You need to have the last update of the program to be able to see other people's status. The text format is global and there is no way to configure it to the user's liking Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I wish there were some kind of surveys so we could connect more as a team. An option for comments would be useful as well. Slack possibly has too many tools, you can hardly use all of them, so being able to simplify the program would be a good idea. You could do something about the mobile application, since sometimes it takes time to receive the notifications in time Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This software contains high quality video conferences in which we connect with our employees to define future projects. The real-time chat is excellent. We have been using the project and document manager in the collaboration options. We will also use it to optimally complete next year's budget Review collected by and hosted on G2.com.

...more
Jasmine ZSource : g2crowd.com
(Reviewed on 16 September 2020)
"The best collaboration tool for any company. Modern, new, easy-to-use. Love it for any business!"

What do you like best?

I love how easy it is to use. I used Slack for a short period time before I came to my new company and it was self explanatory since all of the functions, groups, and people could be searched at the very top. I also like how customizable it is. There is the classic purple view but there are also other options to make it any color, font, notification you want. It can be personalized with whatever you want it to look.

I also like how modern it is. I've used other chat functions at other companies and it just isn't as collaborative and fun as Slack. There are funny emojis that we can use/make and also GIFs, a polling feature, and private groups that we can make.

The last thing I like is the integrations. You can integrate it with Pagerduty, Zoom, Google calendar, etc so it puts a lot of things that I use everyday into one single platform Review collected by and hosted on G2.com.

What do you dislike?

Maybe the only dislike is that since it's so fun to use, it can be pretty distracting and it's easy to use it as a personal tool instead of a working tool. There aren't many other things that I dislike because I am a big fan of it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use it! If you are at a modern, fun, and young company. It's so easy to get it up and running and also get messages on the go if you download the app on your phone. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are solving a communication problem. Email is pretty old school and sending direct messages and being in group chats is the new way to communicate one on one or in bigger groups.

The biggest benefit is the fact that information can be moved along faster and people can be notified in a faster manner. Review collected by and hosted on G2.com.

...more
Klaus HermanSource : trustpilot.com
(Reviewed on 15 September 2020)
Team Communication Redefined

We were testing to find the best app since the pandemic began, initially to replace email communication and find something mobile and efficient. Slack is one of the tools we have been testing continuously and the team loves the experience. I'm glad to say we have minimized sending emails to only outbound communications. Great tool for work collaboration specifically with development teams.

...more
Charu ASource : g2crowd.com
(Reviewed on 15 September 2020)
"Slack is very easy and efficient to use. It is a very quick way to connect to your colleagues."

What do you like best?

Quick access to all channels and DMs and notifications for unread messages. Review collected by and hosted on G2.com.

What do you dislike?

Nothing dislike as such but seeing if somebody is online or no if available would be desirable Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Connecting with colleagues across globe. It is very easy and user friendly Review collected by and hosted on G2.com.

...more
User in Computer SoftwareSource : g2crowd.com
(Reviewed on 15 September 2020)
"Best inter-company comms tool I've used"

What do you like best?

Does the job, great UX, integrates well! Review collected by and hosted on G2.com.

What do you dislike?

Frequent updates to UI can be frustrating Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Group chats are easier, channels make relevant comms much simpler Review collected by and hosted on G2.com.

...more
User in Information Technology and ServicesSource : g2crowd.com
(Reviewed on 14 September 2020)
"Slacking was word used in olden days for wasting time, but slack has changed it"

What do you like best?

join to multiple different communities under one slack app. Review collected by and hosted on G2.com.

What do you dislike?

Slack on mobile, many a times loads messages very slow. It is kind of hung, notification says someone has sent message, but seeing that message on clicking it takes a lot of time. (not sure if this is my mobile issue, but have had same issues on two handsets) Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Amazing for building a workspace and communities, as people can use their personal and official email ids and connect on reach of the workspace without messing up identities. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communicating within the company i work for.

Communicating with other communities.

Sharing documents, files instantly for reviews. Review collected by and hosted on G2.com.

...more
Nabil CSource : g2crowd.com
(Reviewed on 14 September 2020)
"very effective if managing and team communication"

What do you like best?

create a team forum that is effective and gives a way to comunicte better that Mails

making channels for discussion by functionality

Sharing files is possible,

Integrated with google drive and others too

easy way of doiing pooling with a team and vote for the what we agree on Review collected by and hosted on G2.com.

What do you dislike?

groupe call is not well elaborate like others tools Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Compared to old school way of communicating by mail this is a revolutionary Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

groupe organisers and creating discussions threat to solve and brain storm problems in team Review collected by and hosted on G2.com.

...more
Megha GSource : g2crowd.com
(Reviewed on 13 September 2020)
"Awesome Team messaging app to organise work effieciently"

What do you like best?

Slack is Awesome where any team member can ping others across the globe.It also helps the teams to divide the work efficiently within the group without any hassle.It has different channels where teams members are given the opportunity to present their thoughts as well.Integration with zoom and donut is really cool. We can operate slack through phone when we are away from systems.it gives notification properly. It has lots of emojis, features includes video call and slack call which makes it perfect.Sharing file over slack is definitely very easy. Its definitely a great option for any companies Review collected by and hosted on G2.com.

What do you dislike?

Notification comes slow on phone, once the message is deleted, it deletes permanently .Nothing much to dislike Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Go for it.. Its the best Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

resolving work unitedly through Slack in this pandemic times. Review collected by and hosted on G2.com.

...more
Mariana LSource : g2crowd.com
(Reviewed on 11 September 2020)
"Slack messaging platform"

What do you like best?

All conversations are arquived, it is awesome because it is possible to view old messages even if some one joined a group after it started and if a member of the group leaves the messages remain. It is easy to search for any subject or file on Slack. I like to organize groups or individual conversations, I can favorite a conversations as well. It is possible to integrate some tools in Slack with Google Calendar, Zoom, Google Drive and others. This helps to facilitate the employee's routine because there are numerous reminders and files shared quickly Review collected by and hosted on G2.com.

What do you dislike?

I do not have any dislikes about Slack, there is only a suggestion about that. The Slack's technical support take so longer than usual to response and there is not a great FAQ to help. And the video calls does not work very well it usually to be mute or the camera has some delay. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I recommend Slack for all the companies that would like to centralize communication and want to use a reliable tool, adorable, easy-to-use tool that can be integrated with different tools to facilitate the routine of the company and employees Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Slack helps build good communication with everyone in the same company. The communication can be more informal and take it more coolest. It is easy to search a line or file at Slack and it is easy to mark those as favorite. The integrations with some tools like Google Calendar, Zoom, Google Drive helps a lot the emplooyers routine Review collected by and hosted on G2.com.

...more
Youssef HSource : g2crowd.com
(Reviewed on 11 September 2020)
"Best Communication app for Companies"

What do you like best?

The best thing in slack that you can create multiple channels and categorize each channel and add a section to it.

This new feature adds a lot of credibility to the platform and makes it easier to use and to categorize each channel according to my user desire.

Slack calls also good and the user can Channel call and communicate in the company objectives and needs through it.

Slack is available for everyone and everyone can create a workplace for free or even for a small amount of money per user.

So I would highly recommend every company to use such a great app. Review collected by and hosted on G2.com.

What do you dislike?

What I dislike is in this Platform is the previous version or the version before the major update wasn't quite good or manageable as it is now.

Slack wasn't organized and I kept searching for the items I saved and it was hard to manage.

also Calls quality not that good comparing other communication apps and platforms.

Also, Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Slack is the best communication platform for every company Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The major problem that slack have now is the huge amount of channels that can't be archived or hidden somewhere to return whenever the user needs.

adding this feature will add more creditability to the platform and will make the platform more manageable and easy to use

The benefits of using slack are a better way of communication between the company internal team or even external and it's usability and how easy it is to use Review collected by and hosted on G2.com.

...more
Read All Reviews

Videos on Slack

Slack : The Collaboration Hub for Work
Slack : The Collaboration Hub for Work

Slack Screenshots

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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots
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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots

Articles on Slack

Research Report
Team management software is a solution that assists a person to communicate, manage and collaborate... read more
Research Report
Collaboration doesn’t only mean working on a document or a spreadsheet and adding comments while... read more

Download white papers and ebooks on Slack View All Downloads

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Software Development Teams and Slack
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