Home/Business Instant Messaging Software/Slack
Updated on: May 24, 2022

What is Slack ?

Official Website

Slack

Streamlining and simplifying team communication
(55,746 Ratings) Write Review

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

Slack Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Business Instant Messaging Software

Slack Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based
Enterprise Grid

Enterprise Grid
Slack for the most demanding enterprises – all the flexibility to meet your regulatory requirements and all the power to match your growth

All the greatness of Business+, and:

  • Peace of mind with enterprise-grade security and compliance, such as HIPAA support and the Enterprise Key Management add-on
  • Large scale collaboration and alignment with support for up to 500,000 users
  • Streamlined administration with centralized controls and customizable policies
  • Tailored support with a designated account and customer success team

Features:

PRODUCTIVITY BASICS

  • Message history - Unlimited
  • Relevant people, channels, and files in search results
  • Integrations with other apps - Unlimited
  • File storage - 1 TB per team member
  • Workspaces - Unlimited
  • Customizable sections
  • Slack huddles
  • Audio and video clips

EXTERNAL COLLABORATION

  • Work with other organizations
  • Work with individuals

SECURITY

  • Data encryption at rest and in transit
  • Two-factor authentication
  • SAML-based single sign-on(SSO)
  • Slack enterprise key management - Add-on
  • Integration with enterprise mobility management (EMM)

COMPLIANCE

  • Custom retention policies for messages and files
  • Data exports for all messages
  • Support for HIPAA compliance
  • Data residency

ADMINISTRATION

  • Manage channel posting permissions - Unlimited number of channels
  • Custom user groups
  • Real-time Active Directory sync with OneLogin, Okta, and Ping Identity
  • User management with SCIM provisioning
  • Support for integrations with data loss prevention (DLP), e-discovery, and offline backup providers
  • Domain claiming
  • Custom terms of service

CALLS

  • Voice and video calls - Uo to 15 participants
  • Screen sharing

SUPPORT

  • Access to customer support -24/7 priority support with four-hour first response time
  • 99.99% guaranteed uptime SLA
  • Designated account and customer success team
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Disclaimer: The pricing details were last updated on 14/10/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Slack pricing.

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Slack Reviews

OVERALL RATING
4.6
Based on 55,746 Rating(s)
Rating Distribution
  • 72.2 %
  • 22.3 %
  • 4.1 %
  • 0.9 %
  • 0.5 %
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Videos on Slack

Slack : The Collaboration Hub for Work
Slack : The Collaboration Hub for Work

Slack Screenshots

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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots
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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots

Slack FAQs

Yes, Slack provides API.

Articles on Slack

Research Report
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