Home/Collaboration Software/Slack
Updated on: July 16, 2019
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Slack - Collaboration Software : SaaSworthy.com
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Slack

Streamlining and simplifying team communication
(11,280 Ratings) Write Review

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

Slack Features Show All Features

Slack Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Contact San Francisco, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Collaboration Software

Slack Pricing

Pricing ModelFreemium , Subscription
How much does Slack cost ?
The pricing for Slack starts at $6.67 per user per month. Slack has 2 different plans such as - Standard at $6.67 per user per month and Plus at $12.5 per user per month. Slack offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Free
Free

For small teams wanting to try out Slack for an unlimited period of time.

Features

  • Searchable messages : 10000 of your team's most recent messages
  • Apps/services : 10 third-party or custom integrations
  • Mandatory two-factor authentication
  • Voice and video calls : One-on-one only
  • File storage : 5 GB total
  • Support : Standard support
Standard
$6.67 /User/Month

$6.67 per Active User per Month billed Annually

$8 per Month billed Monthly

For teams and businesses ready to make Slack the hub for their projects and communications.

Features

  • Unlimited Searchable messages
  • Unlimited Apps/services
  • Shared Channels (beta)
  • Single-channel guests
  • Multi-channel guests
  • Mandatory two-factor authentication
  • OAuth with Google
  • Custom retention policies for messages and files
  • Custom User Groups to reach a team or department
  • Voice and video calls : upto 15 participants
  • Interactive screen sharing
  • Search for relevant people, channels and files
  • Channel recommendations
  • Message highlights
  • File storage : 10 GB per team member
  • Support : Priority support
Plus
$12.50 /User/Month

$12.5 per Active User per Month billed Annually

$15 per Month billed Monthly

For businesses that need SSO, Compliance Exports, and guaranteed uptime on a single Slack team.

Features

  • Includes features of Standard plan, plus
  • SAML-based single sign-on (SSO)
  • Corporate Exports for all messages
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta and Ping
  • Interactive screen sharing
  • File storage : 20 GB per team member
  • Support : 24/7 support with four-hour response time
  • Uptime : 99.99 percent guaranteed uptime SLA
Enterprise Grid
Custom

Features

  • Organization-wide search, direct messaging, and announcement-focused channels
  • Unlimited workspaces, customized around the people, information and apps that matter most to a team
  • Channels that connect multiple workspaces within your organization
  • Security, compliance, billing, and platform integration management in a single view
  • Support for integrations with Data Loss Prevention (DLP), e-Discovery, Enterprise Mobility Management (EMM), and offline backup providers
  • Enterprise Mobile Security features
  • 1 TB (1,000 GB) of storage per user
  • Dedicated account and customer success teams
  • 24/7 support with 4-hour response time

Contact the vendor to get the latest pricing details.

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Disclaimer: The pricing details were last updated on 30/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Slack Reviews

OVERALL RATING
4.7
Based on 11,280 Rating(s)
Rating Distribution
  • 10863
  • 366
  • 44
  • 6
  • 1
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Source : g2crowd.com
(Reviewed on 13 July 2019)
"Slack is an excellent business communication tool that works like a team chat. "

What do you like best?

Slack greatly facilitates the development of teamwork in an organization, members of that organization can communicate and share a workspace as communication channels can be created where important business issues can be addressed to the members of the organization. Slack allows you to cover all the details, from the first steps of projects to conversations about budgets.

What do you dislike?

Slack has some disadvantages compared to other communication software on the market, such as the fact that it does not allow video calls, which at the enterprise level is usually an important function, and in some cases because it is a chat. discussing more complex issues or that require leaps in time, it can be difficult to achieve communication between members.

Recommendations to others considering the product:

Slack is a tool with great potential but to be able to enjoy that potential and get the most out of it, it is necessary to acquire some of the subscription plans it offers, since the free version is good in certain cases but it has limitations in terms of functions, for that reason the most advisable thing is that in function of the necessity the free version is used or the paid version is acquired.

What problems are you solving with the product? What benefits have you realized?

Slack has turned out to be quite useful since it behaves like a chat where we can incorporate different channels that can be accessed by all the members of a team, as well as private groups. In addition, it incorporates the ability to send private messages to all users who are part of the chat, in addition to allowing us to share documents stored in the cloud through Google Drive, which facilitates the sharing of information in real time when there is a need to be concrete in the conversation.

...more
Danny Y.Source : capterra.com
(Reviewed on 11 July 2019)
Slack: Perfect communication software for business and play

Pros: Slack has an intuitive user interface, taking many of its cues from social media (e.g., @ing users, hashtags), so even a casual user of social media will feel native within the Slack UI. It is easy to juggle threads and conversations across multiple chat panes and the file-sharing function is smooth.

Cons: Logging in and out of groups is not as seamless as it could be, but once you are logged into multiple groups, juggling between them is not difficult.

Overall: Slack has streamlined our communications across groups, distance, and time-zones. It has a natively digital/social media feel that integrates well with the lifestyle of many of its users.

...more
Div S.Source : capterra.com
(Reviewed on 11 July 2019)
Slack renders email obsolete

Pros: Slack is a great software that I have seen across two organizations I've worked for, and has made it very easy to communicate with teams, or just across the whole company. The ability to create channels, mention people, and sync google drive with slack has made communication so much simpler.

Cons: The only thing I don't like about slack is that sometimes it can get overwhelming once you've joined a lot of channels. You can turn notifications off, but there can be a lot of messages and information that's not as clearly organized as an email inbox potentially.

...more
Verified ReviewerSource : capterra.com
(Reviewed on 11 July 2019)
NO SLACKING

Pros: Slack is great for Productivity, Enhancing Communication, and the ability to store and share files is fabulous.

We have many channels setup for different aspects of our business. that assist in keeping things organized and tidy.

Cons: The Thing i like least about the software is the cost per user.

I'm not a fan of products that charge per user, and would rather have a one time software cost, and pay for support rather than have to pay upwards of 200 dollars a year for a chat program.

Overall: We have solved so many issues with communication and delays.

We have many Addons integrations and features flowing through slack.

...more
Source : g2crowd.com
(Reviewed on 11 July 2019)
"Slack is made for collaboration"

What do you like best?

Slack is perfect for communicating and collaborating both within and outside of departments. It's so easy to shoot someone a quick direct message - easier than sending a formal email, or walking across the office to find someone who might not even be at their desk. Another thing I love about Slack is the integrations - I can get JIRA updates and google drive documents all streamlined into my personal Slack channel... a great touch to help keep my inbox clean!

What do you dislike?

Although out of the ordinary, there are times when Slack has frozen and forced me to restart my computer.

Recommendations to others considering the product:

Think about how often your employees communicate with each other - if frequently, you should consider investing in Slack. A great thing about the software is that it's much easier to shoot someone a direct message via Slack than it is to send a formal email, or to trek across the office. Not only does it save time in writing to the other person, but it allows employees to maintain focus on work because they are not walking across the office to obtain an answer to something that could have been solved in a quick message.

What problems are you solving with the product? What benefits have you realized?

Only problem I've had was mentioned before; the benefits far outweigh it, though. Slack is the easiest form of communication for chatting with co-workers, and is often easier than shooting someone an email or trekking over to their desk.

...more
Source : g2crowd.com
(Reviewed on 11 July 2019)
"Slack has been user friendly and I'm able to take care of all my business needs."

What do you like best?

Slack makes it easy to communicate with team members and reach members from other departments. It is easy to navigate, and I always know when I have a message, making it so I communicate quickly and efficiently.

What do you dislike?

There is not much to really dislike about Slack. I guess the biggest thing for me, is that I wish more people stored on my direct messages section so I didn't have to search for conversations as often.

Recommendations to others considering the product:

It looks great, functions great, and is easy to use! I'd highly recommend Slack.

What problems are you solving with the product? What benefits have you realized?

I just started at a new company (my previous company used slack as well) so this made it easier to not have to relearn a new system. I work for a large organization so I like that it makes it easy for me to reach out to anyone in the organization. I'm slacking people at work I have never actually met face to face and it makes it easier to set up times to meet.

...more
Source : g2crowd.com
(Reviewed on 10 July 2019)
"Slack"

What do you like best?

I like that Slack enables me to communicate in real time with my work mates and collaborate on projects through files sharing, instant messages and screen sharing. I also like that Slack integrates well with other apps that i use such as dropbox and google drive so that I can include documents, files and images from these apps right onto my conversations without leaving the slack app. Further, the screen sharing feature in slack has been made to be easy to use and therefore enabling collaboration at another level. Lastly, I like that I am able to voice call or video call in slack which enables me to call my workmates and clients for follow ups and clarifications.

What do you dislike?

I dislike that the android application crashes unexpectedly but I have grown accustomed to the web application which is more stable.

Recommendations to others considering the product:

I do recommend Slack as it will enable you to be more productive.

What problems are you solving with the product? What benefits have you realized?

I use slack at our organization to collaborate on work and projects. Slack has made it easy for us to collaborate and meet our deadlines on time.

...more
Verified ReviewerSource : capterra.com
(Reviewed on 10 July 2019)
Good for fast communication

Pros: It's a good software to fast business communication.

Cons: To send files with big sizes it's not so easy.

...more
Mohammad A.Source : capterra.com
(Reviewed on 10 July 2019)
Easy and Reliable

Pros: the ease of use and how it renovate itself every now and then

Cons: customization learning curve is high, and could be lowered

Overall: very pleasant and effective

...more
PRICILA R.Source : capterra.com
(Reviewed on 10 July 2019)
My use of Slack

Pros: What I like most about Slack is the ease of communication, whether with a person or a group of people. In addition, I also like to be able to access Slack in a variety of ways, be it on my smartphone or my computer. To chat with groups of people, the software allows me to choose the best way, and I can open a conversation or create a channel, and that helps a lot.

Cons: What I least like is that I have not yet been able to find a way to turn a public channel into a private one (the reverse I know how to do). The favorite channel feature is a little hidden and when it appears in the menu list it appears as Starred and not as Favorite, which is the most common.

Overall: I use Slack for job activity communication. I participate in private channels of squad and team that I am part of, and public channels of specific subjects that involve other people. I also use a lot of the functionality of creating conversations with more people, to discuss some more specific problem or to share images and slides. In addition, of course, to talk individually with several people, to discuss activities in common.

...more
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Videos on Slack Youtube Official Channel

Slack : The Collaboration Hub for Work
Slack : The Collaboration Hub for Work

Slack Screenshots

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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots
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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots

Slack Awards

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