Home/Collaboration Software/Slack
Updated on: November 18, 2019
What is Slack ?
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Slack - Collaboration Software : SaaSworthy.com
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Slack

Streamlining and simplifying team communication
(296 Ratings) Write Review

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

Slack Features Show All Features

Slack Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Collaboration Software

Slack Pricing

Pricing ModelFreemium , Subscription
How much does Slack cost ?
The pricing for Slack starts at $6.67 per user per month. Slack has 2 different plans such as - Standard at $6.67 per user per month and Plus at $12.5 per user per month. Slack offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Free
Free

For small teams wanting to try out Slack for an unlimited period of time.

Features

  • Searchable messages : 10000 of your team's most recent messages
  • Apps/services : 10 third-party or custom integrations
  • Mandatory two-factor authentication
  • Voice and video calls : One-on-one only
  • File storage : 5 GB total
  • Support : Standard support
Standard
$6.67 /User/Month

$6.67 per Active User per Month billed Annually

$8 per Month billed Monthly

For teams and businesses ready to make Slack the hub for their projects and communications.

Features

  • Unlimited Searchable messages
  • Unlimited Apps/services
  • Shared Channels (beta)
  • Single-channel guests
  • Multi-channel guests
  • Mandatory two-factor authentication
  • OAuth with Google
  • Custom retention policies for messages and files
  • Custom User Groups to reach a team or department
  • Voice and video calls : upto 15 participants
  • Interactive screen sharing
  • Search for relevant people, channels and files
  • Channel recommendations
  • Message highlights
  • File storage : 10 GB per team member
  • Support : Priority support
Plus
$12.50 /User/Month

$12.5 per Active User per Month billed Annually

$15 per Month billed Monthly

For businesses that need SSO, Compliance Exports, and guaranteed uptime on a single Slack team.

Features

  • Includes features of Standard plan, plus
  • SAML-based single sign-on (SSO)
  • Corporate Exports for all messages
  • User provisioning and deprovisioning
  • Real-time Active Directory sync with OneLogin, Okta and Ping
  • Interactive screen sharing
  • File storage : 20 GB per team member
  • Support : 24/7 support with four-hour response time
  • Uptime : 99.99 percent guaranteed uptime SLA
Enterprise Grid
Custom

Features

  • Organization-wide search, direct messaging, and announcement-focused channels
  • Unlimited workspaces, customized around the people, information and apps that matter most to a team
  • Channels that connect multiple workspaces within your organization
  • Security, compliance, billing, and platform integration management in a single view
  • Support for integrations with Data Loss Prevention (DLP), e-Discovery, Enterprise Mobility Management (EMM), and offline backup providers
  • Enterprise Mobile Security features
  • 1 TB (1,000 GB) of storage per user
  • Dedicated account and customer success teams
  • 24/7 support with 4-hour response time

Contact the vendor to get the latest pricing details.

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Disclaimer: The pricing details were last updated on 30/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Slack Reviews

OVERALL RATING
4.6
Based on 296 Rating(s)
Rating Distribution
  • 279
  • 13
  • 2
  • 1
  • 1
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Source : g2crowd.com
(Reviewed on 01 August 2019)
"The communicational application that has been able to unite my staff"

What do you like best?

I like to use this system a lot because it is lightweight and can be used on any device. Allowing a greater integration in my work team. This system is much more versatile than any other on the market, in which I can easily send any type of files privately or in groups without increasing the storage capacity of the system.

With Slack one can perform any type of work not only by chatting but also by means of a video conference, it must be taken into account that all documents shared as conversations have an expiration period that in a certain time the most complete algorithm that has Slack is responsible for cleaning the system.

What do you dislike?

Something I do not like at all about slack is that when I chat with my team of managers who in themselves are more than 15 the system tends to fall and in turn to use many resources of my servers, slowing down all the process of my business. This is definitely a headache.

Recommendations to others considering the product:

I can definitely recommend this system because it is very flexible and is capable of giving it that integrating drive that every business needs.

What problems are you solving with the product? What benefits have you realized?

To be able to count on a system like slack is without a doubt the best thing that has happened to my business, since one enters you feel the sense of belonging of each member of my work team, thus granting a positive increase in the organizational climate. I have also noticed that the processes have been completed before the delivery times, allowing to give productivity bonuses to my staff that really deserve that and more. Also my business has experienced an increase in productivity thanks to this program.

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Source : g2crowd.com
(Reviewed on 31 July 2019)
"Great tool for internal Communications"

What do you like best?

There are four main elements I appreciate with Slack. 1. Security - only the people who are a supposed to be in a channel are in the channel. I am confident that our messaging is secure. 2. Ease of use in quick communications between team mates. it is great that I can quickly get needed answers and information from team mates in the other room or on the other side of the country with in seconds with the Direct channel. 3. the Thread concept where a question can be answered in a thread off of the main channel. this clears up crossed communication when more than one topic is in play. it also works more like a true discussion focused on one topic. 4. The ability to search in past messages and threads.

What do you dislike?

One point of irritation is that the number of direct channel participants is set 8 normally this is not a problem because large teams have their own channel. It is an issue when I need to communicate to a cross functional group that is over the limited number. one other point which is completely personal. I hate all of the reaction icons that move. . .I am a bit older than most of my team mates and i just see them as a distraction.

Recommendations to others considering the product:

Highly recommend Slack for any organization looking to keep communication secure and searchable.

What problems are you solving with the product? What benefits have you realized?

Team, Company, and Individual communication and tracking of conversations.

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Source : g2crowd.com
(Reviewed on 30 July 2019)
"Slack , an unbeatable echo communication "

What do you like best?

When we need and are in search of an application that will allow us to group all our users, clients and members within the same site we decide for slack who has allowed us to create groups of meetings and members taking into consideration the customers, suppliers and users who will work to maintain the same group to maintain the same redundancy is worth the same flow of communication regarding the particular issues that are handled.

What do you dislike?

The mobile version of slack as certain changes of connection are made since at the time of including members in a meeting some messages do not leave and remain in the air until the meeting is reconnected again this as this connection is lost due to lack of synchronism between the communications of different members but at a general level this application works correctly and is very pleasant to use it.

Recommendations to others considering the product:

We recommend them in a fixed and concrete way, SLACK is the best communication application that can exist, organizes and improves the communication measures of the whole organization, I invite you to try it and join this beautiful project, communication is everything and it is worth helping us to achieve all our objectives.

What problems are you solving with the product? What benefits have you realized?

The level of communication in our company has grown exponentially, each time the good feedback from our customers continue adding and giving us greater value in the market being a preferred option for those customers who need advice on telecommunications and project development we are very impressed and happy with the operation of slack.

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Source : g2crowd.com
(Reviewed on 30 July 2019)
"Gold standard for internal communications"

What do you like best?

Love how easy the user interface is. Pretty easy to understand and gets the job done. It's also pretty customizable so if you want to integrate with other systems or send documents, etc., it's pretty seamless. I love how you can also set up channels to get info out to groups of people and can reping/resend notifications for your messages to make sure people see your messages. And the ability to message yourself for notetaking purposes comes in handy - especially through the phone app.

What do you dislike?

I wish it had standard formatting shortcuts (i.e. to bold, make text in italics, etc.) similar to Microsoft Word, etc. but not a big deal. I also wish it was easier to learn more about the additional plug ins and features I'm probably not utilizing (my husband has this too for his work and he says they can play games on Slack).

What problems are you solving with the product? What benefits have you realized?

Slack helps my team improve our communications. We have many people who work outside the office or are traveling often so it's nice to set up general channels to get quick information out to people without sending a big formal email. It also helps provide a secure way to message each other and archive those conversations to reference later.

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Source : g2crowd.com
(Reviewed on 30 July 2019)
"Slack is kind of communication medium"

What do you like best?

Slack gives lot of facilities to the users who uses this, It gives the ability to share textual data , share audio data , share documents and lot of other things with people around you or with your colleague working on same project.

The Slack gives all these things at no cost , it means we can use it at free of cost, we can create channels and add related people to there.

And one more important thing it give facility to make private and public channel where we can share related content.

What do you dislike?

There is no point of dislike to slack , because they already gives lot of things at no cost

Recommendations to others considering the product:

I recommended to everyone who wants to try some automation done in there current system, there are lot of other tools are available but you have to must try this one before going to purchase the expensive software.

What problems are you solving with the product? What benefits have you realized?

Sharing content with teammate, discussing new ideas , making fun, and lot of other things,

because its platform independent so that we can run it anywhere on any device.

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Source : g2crowd.com
(Reviewed on 29 July 2019)
"A must have tool for any remote team"

What do you like best?

Slack offers the ability to connect with team members either through chat, voice call or video call and the ability to integrate multiple apps that I used on a daily basis with the app such as Google Drive, Hubspot. I really love the part that I can also use the mobile app which means I can respond to important messages anytime anywhere using the mobile app. I can switch between different Slack Workspaces using the mobile and desktop app.

What do you dislike?

Apart from the pricing there is nothing that I don't really like about Slack because if you are not on a paid plan you are not allowed to access all your archive messages and the subscription is a little higher compare to some other software that offers the same service. I belong to a Slack Workspace that has more than a thousand members, and they are on a free plan, I do miss out on important messages on the workspace because there used to be a lot of activities, I'd encourage the administrator to subscribe to a paid plan

Recommendations to others considering the product:

If you have a team of diverse backgrounds and you want to enjoy seamless integration with your communication app, I;d recommend you switch to Slack

What problems are you solving with the product? What benefits have you realized?

It helps to bridge communication, I'm working with a remote team, it will not have been easy if we have to communicate with Phone Call or Email or using other chat platform like WhatsApp, its not professional and there is no privacy doing that. Slack has helped us to minimize communication cost

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Source : g2crowd.com
(Reviewed on 29 July 2019)
"Good Management Tool for Work"

What do you like best?

I’m a happy user of Slack. Mainly because of all the handy integrations with all the tools that I’m using every day and how I can segment different conversations into channels.

What do you dislike?

Sometimes to change between work spaces it is a little bit slow.The cost per user license can be prohibitive for small companies or those just starting out. Although, if you weigh the functionality included with the product, you could make the case that the time saved and added efficiencies are still well worth the cost.

Recommendations to others considering the product:

Excellent Team Communication Program. My team and I have to send many large design files on a daily basis. During a review process of one project, we may send up to 20 files back and forth. We found that sending via email was clogging up our limited email space very quickly and it also became difficult to go through an email thread to make sure you have all the notes from different team members.

What problems are you solving with the product? What benefits have you realized?

Slack is simple to set up and start using on Day One. From an administrative perspective, it is simple to set up users and permission levels. New users will appreciate that the interface is fairly intuitive and customizing notifications takes just a few minutes.

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Source : g2crowd.com
(Reviewed on 29 July 2019)
"Collaboration and communication made easy"

What do you like best?

We are a geographically spread team, across continents, and Slack allows all of our team to collaborate and communicate effectively across distance and time zones. Slack has become an integral part of how we operate.

We have also integrated with Jira and Atlassian for our project management side of things, and Slack allows us to communicate across those channels as well. We also have a team leave calendar in Google Calendar, and that integrates with Slack as well where we are now able to have a summary inside our channel each day with everyone's availability.

What do you dislike?

Some of the commands in Slack remind you of hacker code, and for the more technically challenged amongst us this may be confronting. Also, Slack no longer supports remote screen control, so we have had to make use of other tools where that is the requirement.

However, overall, there is not much to dislike on Slack!

Recommendations to others considering the product:

We've been able to roll out Slack to our member base with much ease, and we've allowed it to grow exponentially from there. You only get charged for the users that are active during the month, so the billing is really flexible for us.

What problems are you solving with the product? What benefits have you realized?

We use Slack to do daily stand ups between our team members across continents and time zones. It allows our team members to communicate and collaborate in real time. This has become the core communication mechanism within our teams.

We are using Slack's emoticons and status to communicate availability across the team. For instance, the status is used to indicate if you are working remotely, or if you are on leave or off sick. It also allows us to vote on items (e.g. if we need everyone to agree to something, we post it and get everyone to like the comment with a thumb up emoticon).

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Source : g2crowd.com
(Reviewed on 28 July 2019)
"We use Slack for (nearly) everything"

What do you like best?

Slack is an adaptive and approachable tool for teams. Bots!, polls, reminders, keywords, search history, private channels & workspaces... Slack can solve for all kinds of business problems when your team thinks creatively and doesn't just view it as a chat program. I like that they've added the draft section, as well as the quick jump between conversations. It's easy to stay on top of what happening and to communicate quickly.

What do you dislike?

Slack does allow for users to create a sense of urgency for everything, which can negatively impact culture if not put in check by leaders. It can be difficult to ignore its pull, even when on DND mode and with notifications turned off. It's also impossible for anyone other than the person who created a channel to change the name, permissions, or information about a channel. This is very frustrating when someone's left the company and we'd like to update the channel.

What problems are you solving with the product? What benefits have you realized?

We've made it easy to access executives with an exec-AMA channel. We've used it to facilitate design studios in private channels (as we have remote employees). We get quick alignment with each other during launches, quick turn projects, and also with vendors.

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Source : g2crowd.com
(Reviewed on 27 July 2019)
" the best tool for communication between teams"

What do you like best?

It's very easy to use, it has a good notification system that allows you to configure certain words that trigger a notification, really helpful when you need to keep an eye over specific tasks.

It can be used over pc or smartphone so basically, you can take your teamwork to another level.

I also count with an API that helps you to integrate slack with your services for our team this is gold because it helps us to be notified when our clients make a request.

What do you dislike?

Some times when having poor connectivity it's kind of complicated to communicate using the app.

Recommendations to others considering the product:

Well it's a great tool for communications between teams so it fits perfectly even if you are a small company

What problems are you solving with the product? What benefits have you realized?

We used to have a huge gap between our team communication, missing info, missing request, so when we could integrate slack with our board system all of our team flow improve to a new unique way.

We also have some clients that require personal attention due to its business model, slack helped us to integrate them into our workflow.

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Videos on Slack Youtube Official Channel

Slack : The Collaboration Hub for Work
Slack : The Collaboration Hub for Work

Slack Screenshots

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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots
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Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots

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