Home/Business Instant Messaging Software/Slack
Updated on: May 9, 2021
What is Slack ?

Slack

Streamlining and simplifying team communication
(49,725 Ratings) Write Review

Slack is a communications and workflow solution designed for teams. Using Slack, you can set up channels, which can be around any theme, project, client or department. You can invite people to join these channels, or make them private, and people can leave whenever they want. With Slack’s search functionality, you can quickly skip to past communications. You can also star conversations to add them to your favorites, and allow you to quickly access them again in the future. Slack threads allow people to carry on the conversation in a separate place, rather than cluttering up the channel with their responses. With Slack, you can share PDFs, images, videos, and gifs, and you can mention one individual or multiple people within channels to get their attention. You can also direct message people when you want to have 1-2-1 conversations, and quickly add more people to that conversation if you need more opinions.

Slack Technical details

Support Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, California
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Business Instant Messaging Software

Slack Pricing

Pricing ModelFreemium , Subscription , Quotation Based
MONTHLY YEARLY
Free
Free

Features

  • Access to 10,000 of your team’s most recent messages
  • 10 integrations with other apps like Google Drive, Office 365 and many more
  • 1:1 voice and video calls between teammates
Standard
$6.67 /User/Month
Billed Yearly

Features

  • All the benefits of Free, and
  • The full context of your organization’s message history at your fingertips
  • Timely info and actions in one place with unlimited integrations like Google Drive, Office 365 and many more
  • Face-to-face communication with group voice and video calls of up to 15 teammates
  • Secure collaboration with outside organizations or guests from within Slack
Plus
$12.50 /User/Month
Billed Yearly

Features

  • Includes features of Standard plan, plus
  • Advanced identity management through SAML-based SSO and real-time Active Directory sync with OneLogin, Okta and Ping
  • Compliance requirements met with corporate exports for all messages
  • Around-the-clock teamwork and assistance with 99.99% guaranteed uptime and 24/7 support with a four-hour response time
Enterprise Grid
Custom

Features

  • All the greatness of Plus, and
  • Peace of mind with enterprise-grade security and compliance, including Enterprise Key Management and HIPAA support
  • Large scale collaboration and alignment with support for up to 500,000 users
  • Streamlined administration with centralized controls and customizable policies
  • Tailored support with a designated account and customer success team
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 30/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Slack FAQs

The pricing for Slack starts at $8.00 per user per month. Slack has 2 different plans:

  • Standard at $8.00 per user per month.
  • Plus at $15.00 per user per month.
    • Slack offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Slack pricing.

Yes, Slack offers a free plan.

Learn more about Slack pricing.

Yes, Slack provides API.

Ask the Community View Community

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Slack Reviews

OVERALL RATING
4.6
Based on 49,725 Rating(s)
Rating Distribution
  • 71.3 %
  • 23 %
  • 4.3 %
  • 1 %
  • 0.5 %
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АлександрSource : trustpilot.com
(Reviewed on 22 January 2021)
Отличный стартап получился

Отличный стартап получился. Сейчас многие люди им пользуются и довольны что есть крутое решение их проблем

...more
Nadia ForyśSource : trustpilot.com
(Reviewed on 20 January 2021)
Mój ulubiony komunikator służbowy :)

Mój ulubiony komunikator do pracy z zespołem :)Przejrzysty i prosty w obsłudze.

...more
NatashaSource : trustpilot.com
(Reviewed on 14 January 2021)
Easy to use and reliable

Easy to use and reliable

...more
suman biswasSource : trustpilot.com
(Reviewed on 12 January 2021)
its great work place so i really…

its great work place so i really thankful slack

...more
Андрей ГайдутSource : trustpilot.com
(Reviewed on 23 December 2020)
Best corporate messenger

Best corporate messenger

...more
HaemarSource : trustpilot.com
(Reviewed on 23 December 2020)
I'm new and learning the interface and…

I'm new and learning the interface and so easy to use and getting the hang of it minutes of using

...more
OwenSource : trustpilot.com
(Reviewed on 14 December 2020)
what else would you use

what else would you use

...more
Samuel SSource : g2crowd.com
(Reviewed on 30 November 2020)
"Best tool for internal collaboration"

What do you like best?

I love the UI of the product, and it very easy to use. The best part about slack is it has very good integrations with other softwares which prove to be very helpful!

What do you dislike?

I find that the mobile application of slack is not that great and there's a lag generally. The app needs to be better.

Recommendations to others considering the product:

Give slack a shot if you haven't already, I'm sure you won't be disappointed. It's really simple and easy to use as well!

What problems are you solving with the product? What benefits have you realized?

Internal collaboration. With slack it's really easy to communicate, conduct polls and the transition from working in an office to working from home was made easy because of slack.

...more
Stephanie SSource : g2crowd.com
(Reviewed on 29 November 2020)
"Slack has increased productivity and collaboration, can't imagine working without it!"

What do you like best?

Easy to create channels and groups, DM individual or multiple people, attach files, create instant zoom calls. You can open your settings to allow external parties so you can invite external people including vendors and clients to a channel. We have channels for specific customers, to allow engineering and developer teams to collaborate. We use it for social interaction and culture as well, for example specific for topics, ie Womens Group, or Food Group, Music Group, ways for people to socialize and connect remotely.

What do you dislike?

Can be hard to find old conversations and attachments. The search function is clunky and often returns results not related to your search. The notifications are somewhat buggy. Sometimes get a notification of new messages hours after they've been read, not sure why.

Recommendations to others considering the product:

Not cheapest tool available but for the price it adds tremendous value to the entire company. The UX interface on both desktop and app is great.It allows for easy integration with third party apps, and allows you to invite external users to channels and groups.

What problems are you solving with the product? What benefits have you realized?

Addresses internal corporate communication at company-wide level, team-level, and individual. Provides for method of instant DM for individuals but also creates ability for teams to collaborate and create multiple channels/groups for a specific purpose.

...more
Donnie RSource : g2crowd.com
(Reviewed on 28 November 2020)
"Top Notch Team Communication Service"

What do you like best?

What I like best about Slack as a software service is that it allows of a smooth and efficient way to members of an organization to communicate. I have used Slack everyday at work for the past 5 years and it has been a quality service since day 1. One of the best aspects about Slack is that it allows you to create numerous groups for different departments in your organization. I am a part of multiple groups at my work and I can access each "room" whenever I choose to ask questions/provide feedback to each department.

What do you dislike?

What I dislike about Slack is that the video calling feature within Slack is borderline unusable. It usually malfunctions. Me and my teammates has essentially given up on trying to get this to work. We just go straight to zoom when we want to chat.

Recommendations to others considering the product:

I HIGHLY recommend Slack to any company that is looking for efficient way to have users communicate to one another. I do not know anything about the price structure of Slack, but I do know that the product is great

What problems are you solving with the product? What benefits have you realized?

The biggest problem with Slack is the one that I mentioned above, the video function is not good at all. The biggest benefit is that it allows for companies that have remote working, like my job, to stay connected with their colleagues and have great communication. I am able to reach out to different teams in chat rooms or direct message fellow team members whenever I need to do so.

...more
Read All Reviews

Videos on Slack

Slack : The Collaboration Hub for Work
Slack : The Collaboration Hub for Work

Slack Screenshots

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screenshots
screenshots
Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots
screenshots
screenshots
screenshots
screenshots
Slack Demo - Desktop + Mobile Apps
Slack Demo - Unified communication
Slack Screenshots
Slack Screenshots

Articles on Slack

Download white papers and ebooks on Slack View All Downloads

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