Home/Glossary/Help Desk Software/Macros (Templated Responses)
Updated on: October 21, 2021

Contents

What is Macros (Templated Responses)?

You can use macros to avoid performing repetitive actions. For example, macros enable you to create templates with attachments so that you don't have to remember to include a specific file every time you write a specific type of message. You should add information to the message body and fill in the Bcc, Cc, and Subject email fields.

Software with Macros (Templated Responses)

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 4.7
98 4.3
98 4.2
97 4.4
97 4.5
95 4.4
95 3.5
94 4.4
94 4.6
94 4.4

Related Features

View all features