You can use macros to avoid performing repetitive actions. For example, macros enable you to create templates with attachments so that you don't have to remember to include a specific file every time you write a specific type of message. You should add information to the message body and fill in the Bcc, Cc, and Subject email fields.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
Freshdesk
|
98 | 4.6 |
Help Scout
|
97 | 4.5 |
Zoho Desk
|
97 | 4.5 |
Front
|
96 | 4.7 |
SysAid
|
95 | 4.5 |
LiveAgent
|
95 | 4.7 |
TeamSupport
|
94 | 4.4 |
Gorgias
|
94 | 4.7 |
Jitbit Helpdesk
|
93 | 4.4 |
osTicket
|
93 | 4.4 |
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