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About Vonage Business

Vonage Business Solutions is a cloud-based communications platform for small and medium-sized businesses. The service includes a business phone system that allows companies to link their VoIP phone system to internet-enabled devices and communicate via text, phone, or video conferencing. Call announce and screening, multiple devices on a single extension, do not disturb settings, and more are all standard features. Account managers can check call recordings, set up dialling limitations, alter dashboard visibility for employees, and view billing information using the admin site.Work smarter with Vonage Business Communications, our unified communications platform, which allows you to interact with people from all over the world via phone, messaging, and video. Over 40 powerful features provide the ideal blend of flexibility and control, allowing your company to operate smarter. You can manage your messages and collaborate from practically anywhere with our award-winning mobile app. We have a 99.999 percent uptime reliability1, assuring optimal productivity for your company.Setup is straightforward, quick, and simple to scale as your company grows. Because there are no annual obligations, you can cancel at any moment. And we take pleasure in providing excellent customer service: obtaining assistance is simple. You can contact us via phone, email, chat, or our online help centres. We even provide client portals with knowledge base articles to assist you in finding answers at any time.Users can now use the Vonage Business Solutions mobile app to access the service. Vonage Business Solutions also provides desktop plug-ins for further customization. Users can also merge their contacts from Google, Outlook, and CRM platforms like Salesforce.

Screenshots & Videos

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Pricing

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • Medium Business
  • Small Business

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

Vonage Business Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

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Disclaimer: The pricing details were last updated on 20/12/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Vonage Business Pricing.

Vonage Business Alternatives

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Vonage Business Reviews

User Rating

3.5/5 (Based on 600 Ratings)

Ratings Distribution

  • Excellent

    46.5%
  • Very Good

    17.5%
  • Average

    4.2%
  • Poor

    2.8%
  • Terrible

    29%

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Review Summary

Users praise Vonage's user-friendly interface, ease of setup, and reliable call quality. The mobile app is particularly lauded for its convenience and feature-rich functionality. However, some users have reported occasional technical glitches and issues with customer service responsiveness. Additionally, a few users expressed concerns regarding pricing transparency and the lack of advanced features like video conferencing and call recording in the basic plan. Overall, Vonage is generally well-received for its user-friendly design and solid performance, but there is room for improvement in certain areas to enhance user satisfaction.

Pros

  • Businessgrade calling with HD audio and video conferencing.
  • Userfriendly interface and simple setup.
  • Robust analytics and reporting tools.
  • Integration with popular business apps.

Cons

  • Occasional connectivity issues and call drops.
  • High pricing for some plans.
  • Limited customization options.
  • Unreliable customer support.

Vonage Business User Reviews

AI-Generated from the text of User Reviews

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Vonage Business FAQs

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Does Vonage Business provide API?

Yes, Vonage Business provides API.

Vonage Business Contact

Vendor Details

Holmdel, New Jersey Founded : 2001

Contact Details

+1 844-324-0340

https://www.vonage.com/business/business-cloud/

Social Media Handles

Vonage Business Integrations

Disclaimer

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