Little SaaS Communication

About Little SaaS Communication

Little SaaS Communication is an all-in-one team collaborative platform designed to streamline processes and unify data for quick resolution of conference-related tasks. This platform makes it easier than ever for teams to work together efficiently, ensuring everyone remains on the same page. By integrating various communication channels into one interface, it reduces the need for switching between multiple apps, saving time and reducing errors. With its intuitive design, Communication supports seamless file sharing, real-time messaging, and video conferencing, making remote collaboration feel as effective as in-person meetings. Teams can quickly assign tasks, track progress, and share updates, ensuring nothing falls through the cracks. Built with the user in mind, the platform is easy to navigate, even for those who aren’t tech-savvy. This makes it ideal for businesses of all sizes looking to enhance productivity and foster better teamwork. By resolving conference issues swiftly, Communication allows teams to focus on what truly matters—creating content and growing their brand. Experience a new level of efficiency and collaboration with Communication, supportive partner in achieving seamless team interactions.

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Pricing

Free Trial Not Available
Starts at $30.00. Offers Free-forever and Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%
Reviews

69%
Momentum

61%
Popularity

78%

Platforms Supported

Browser Based (Cloud)

Organization Types Supported

All (Small, Medium, Large)

API Support

NA

Modes of Support

Online

Little SaaS Communication Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

93%

Unique Features

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Multi-language Support

Available in multiple languages to support global customers

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

Concurrent Calling

Allows to place more calls simultaneously without reducing call quality.

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Surveys & Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Little SaaS Communication Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Startup Free

3 users

1 mailbox

For growing startups

Features

1 Docs site
1 Widget
3 Team
1 Domain
Unlimited Canned Replies

Note :

Additional Users $5/user/month
Additional Mailboxes $49/month for 10 mailboxes
Additional Doc Sites $19/m per Doc

Growth $30.00 $30.00 per month

For small business

3 users

3 mailboxes

Features

1 Docs site with Customer Domain
Unlimited Widgets
Unlimited Teams
Unlimited Domains
Unlimited Canned Replies
Workflows
Track Email Opens
SMTP Integration

Note :

Additional Users $5/user/month
Additional Mailboxes $49/month for 10 mailboxes
Additional Doc Sites $19/m per Doc

Business $90.00 $90.00 per month

For large companies

10 users

10 mailboxes

Features

1 Docs site with Customer Domain
Unlimited Widgets
Unlimited Teams
Unlimited Domains
Unlimited Canned Replies
Workflows
Track Email Opens
SMTP Integration
SSO (Coming Soon)

Note :

Additional Users $5/user/month
Additional Mailboxes $49/month for 10 mailboxes
Additional Doc Sites $19/m per Doc

Custom Custom

Communication supports team of all sizes, and hence allows you to easily customize your entire workspace.

Features

Docs site
Widgets
Team Members
Domain
Unlimited Canned Replies

Note :

Additional Users $5/user/month
Additional Mailboxes $49/month for 10 mailboxes
Additional Doc Sites $19/m per Doc

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 07/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Little SaaS Communication Pricing