Home/Glossary/Help Desk Software/Multi-Channel Communication
Updated on: October 15, 2021

Contents

What is Multi-Channel Communication?

Multi-channel communication simply means communicating with customers via multiple channels such as print, SMS, e-mail, web portals, and mobile applications. From an internal management perspective, multi-channel communication involves sending out material and information via multiple channels.

Software with Multi-Channel Communication

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
98 4.7
98 4.3
98 4.2
97 4.4
97 4.5
96 4.5
95 4.4
95 3.5
94 4.6
94 4.4

Related Features

View all features