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Vtiger

All-in-one CRM Solution

(384 Ratings) Write Review

What is Vtiger and how does it work? Vtiger all-in-one CRM enables businesses to streamline their marketing, sales, and support teams by centralizing customer data. One View enables marketing and sales teams to create a shared view of the customer. This allows teams to maximize the ROI of lead generation campaigns and deliver better sales experiences. Playbooks and automation provide advanced insights and tracking. Customer engagement across multiple channels ensures exceptional support. The complete view of the customer enables support teams to drive customer delight and close tickets quickly.

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Vtiger Awards

Vtiger Features Show All Features

CRM Features

Quotes (Proposals)Quotation or a proposal is one which establishes a contractual relationship. A quotation is a supplier`s response to a request by a prospective customer - one legal entity offers a contract to another. The supplier is legally bound to the conditions of his quotation.
List ManagementList management is a series of procedures for gathering information about subscribers, analyzing their activities, ensuring the validity of their email addresses, cleaning an email list of inactive users, and so on. These steps assist companies in maintaining a healthy email list, which is essential for email marketing success.
Customer SupportCustomer support is a service provided to help customers resolve any technical problems that they may have with a product or service.
Marketing AutomationMarketing automation refers to software frameworks and technologies that help marketing departments and companies market more efficiently across multiple channels online while also automating tedious tasks. Marketing automation assists you in identifying potential buyers and automating the process of cultivating those leads to the point that they are ready to be sold to. It automates behaviors that bring customers to the point where they can be approached directly by the sales team with the goal of closing a deal and beginning a long-term partnership, and the data it collects can help you decide which marketing tactics to use.
Project ManagementProject management is the use of procedures, strategies, expertise, knowledge, and experience to meet particular project goals within agreed-upon guidelines while adhering to project approval requirements. Final deliverables are limited by a finite timeframe and budget in project management.
Lead ScoringLead scoring is a methodology used by sales and marketing departments to rank leads, or prospective customers by assigning values to them based on their behaviour relating to products or services.
Product CatalogA product catalog is a type of marketing collateral that lists essential product details that help buyers make a purchase decision. These details include product features, descriptions, dimensions, price, weight, availability, color, customer reviews, and more.
Call LoggingCall logging/recording aids in the management and analysis of the sales calls. It may also allow you to make, receive, record, redirect, and assign ownership to calls, as well as serve as a call logger to ensure that missed calls are never forgotten again. Call logging gives you a better understanding of what's going on with your sales calls.
Contact ManagementThe process of storing, organizing, and monitoring information about your clients, prospects, and sales leads is known as contact management. In its most simple form, an address book or an Excel or Google spreadsheet with entries for all of the people with whom you do business can be used to handle your contact details. Many companies, on the other hand, prefer to use advanced contact management software. This is particularly useful if you have a large number of contacts to keep track of or several people who need access to the information.
Referral TrackingReferral tracking means collecting data across the entire referral process; from a customer registering to become a referrer, to them sharing a referral link or code with their friend, to that friend following that link or using that code to become a customer, or taking any other action that has value to you, like downloading an app — and everything in between.

Vtiger Technical details

Support	24/7 (Live rep) Business Hours Online	Customer Type	Freelancers Large Enterprises Medium Business Small Business
API		Location / Phone Number	Bangalore, India / +91 9243602352
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Official Website	https://www.vtiger.com/
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	CRM Software

Vtiger Pricing

Pricing ModelFree Trial , Freemium , Subscription

MONTHLY YEARLY

Pilot (All in one)

Free

Free plan - ideal for companies getting started on their CRM journey

Features

Max users - 10
Max records - 3000
Contact Management
- One View
- Idle Alerts
Contact Engagement
- Emails & Phone Integration
- Document Engagement
- Zoom & Google Meet
Internal Collaboration
- Meeting Aide in Vtiger Buzz
- Actions Page
- Comments
Marketing
- Lists and Segments
- Profile Scoring
- 1000 Emails/month
- Autoresponders
- Consents for compliance
- Web to Lead Forms
- Email Template Builder
- List Reports
- Email Campaign Reports
Project Management
- Tasks & Milestones
- Subtasks
- Gantt View
- Kanban Board
Sales Pipeline
- Customize Sales Stages
- Deal Kanban View
- Idle Deal Alerts
- Time Spent in every Stage
Sales Enablement
- Email Sequences
- Google + O365 Add-ins
- Enrich LinkedIn Extension
- Appointment Pages
- Workflows
Help Desk
- Email to Case
- First Response SLA
- Resolution SLA
- Business Hours
Mobile App
- Real-time Notifications
- Actions Page
- Business Card Scanner
- Leads, Contacts, Deals, Quotes, Cases
- Voice Notes
Storage
- 3 GB

One Professional (All in one)

$30 /User/Month Billed Yearly

Standard

$30 per User per Month billed Yearly
$42 per User per Month billed Monthly

Single App

$20 per User per Month billed Yearly
$28 per User per Month billed Monthly

A complete CRM that gets all your teams on the same page with Customer One View.

Features

Includes features of One Pilot plan, plus
SalesForce Automation
- Multiple Pipelines
- Profile & Engagement Scoring
- Lead Scoring
Desk Management
- Social Ticketing
- Round Robin Ticket Assignment
- Least Loaded Ticket Assignment
- Agent Level Business Hours
Conversations
- Internal Team Collaboration
- Live Web Chat
Dashboards
- Sales Insights
- Support Insights
- Customizable Reports & Dashboards
Inventory Management
- Invoicing
- Vendor Management
- Purchase Order Management
- Subscriptions
- Payment Tracking
- Sales Order
Project Management
- Task dependencies (Finish to Start)
- Automated task end times (User business hours)
LMS Portal
- Courses
- Concepts
- Exercises
- Quiz
- Questions

One Enterprise (All in one)

$42 /User/Month Billed Yearly

Standard

$42 per User per Month billed Yearly
$58 per User per Month billed Monthly

Single App

$30 per User per Month billed Yearly
$42 per User per Month billed Monthly

Fully loaded enterprise grade CRM that gives you best-in-class features for a fraction of the cost of comparable options

Features

Includes features of One Professional plan, plus
Internal Ticketing
- Internal Ticketing system for employees
- Internal ticket Insights
Desk Management
- Work order management
Process Designer
- Business process automation
- Rules, Conditions, and Actions
- Workflows and Approvals
- Flowcharts
- Tasks

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Disclaimer: The pricing details were last updated on 01/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Vtiger pricing.

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