Home/Help Desk Software
Updated on: January 20, 2019
Loading...

Help Desk Software

Helpdesk can be defined as a function or resource set up to provide customers/end users with necessary information and satisfy their queries. A help desk software helps companies resolve customer grievances with greater efficiency and automate the entire workflow. The purpose of using it is to keep customers happy with prompt answers and automate customer services.

Showing 1 - 10 of 35 products
Sort By
Jatana.ai - Help Desk Software : SaaSworthy.com
40%
Jatana.ai You compete on customer support
★★★★★
★★★★★
( 1 Ratings)

Jatana helps companies to provide exceptional customer support at a fraction of time and cost. The AI learns from your historical data to help you close support tickets faster and better than ever.

I Use this
Agiloft - Help Desk Software : SaaSworthy.com
49%
Agiloft A Unique Product Solution for Agile World
★★★★★
★★★★★
( 22 Ratings)

Agiloft software offers a suite of products like Contract Management, Help Desk, Asset Management, Change Management, Document Management, SOX Compliance, and Workflow software to automate the workflow. The software's integrated applications streamline tickets to gain actionable insights. Monitor... read more

I Use this
SeamlessDesk - Help Desk Software : SaaSworthy.com
29%
SeamlessDesk Cloud-based multi featured help desk software
★★★★★
★★★★★
( 15 Ratings)

SeamlessDesk help desk software comes loaded with an array of suitable help desk features.One of the most attractive fact about this software is that it does not comes with high cost package plans for availing the features that best suit your business needs.Unrestricted access to all the essential... read more

I Use this
Vision Helpdesk - Help Desk Software : SaaSworthy.com
63%
Vision Helpdesk Fully-featured multi-channel help desk software
★★★★★
★★★★★
( 73 Ratings)

Vision Helpdesk is an all-in-one multi channel help desk software.This customer support help desk tool assist support desk or customer support agents in receiving, processing and responding to service or incident requests.With the help of this software, you can centralize your entire customer... read more

I Use this
Hiver - Help Desk Software : SaaSworthy.com
64%
Hiver Streamline the management of your shared inboxes
★★★★★
★★★★★
( 185 Ratings)

Hiver is an email collaboration that lets you manage your shared inboxes using your Gmail accounts. If you use shared inboxes within your company –– such as support, help desk, or sales teams –– then you can access, delegate and track emails sent and received from these accounts from within... read more

I Use this
RepairShopr - Help Desk Software : SaaSworthy.com
52%
RepairShopr Robust help desk/ticketing tool for repair shops
★★★★★
★★★★★
( 97 Ratings)

RepairShopr is a powerful ticketing software best suited for repair shops.The software comes stuffed with many help desk features like contract / SLA management, incident management, knowledge base management, alerts / escalation, automated routing, multiple brands / products, self service portal... read more

I Use this
LiveAgent - Help Desk Software : SaaSworthy.com
66%
LiveAgent All in one platform for customer query
★★★★★
★★★★★
( 920 Ratings)

A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center. Customer service key features of the software help in prioritizes the communication from different channels. Emails converted to tickets, real-time chat messenger, phone calls received, routed or called... read more

I Use this
Rosmiman IWMS - Help Desk Software : SaaSworthy.com
81%
Rosmiman IWMS Multiple-platform friendly fleet management tool
★★★★★
★★★★★
( 16 Ratings)

Rosmiman IWMS is a software that comes loaded with a lot many diverse features and not just fleet managing ones.The software is designed thoughtfully to help in real estate management, CMMS, GIS, IT asset management, help desk and work order features. Rosmiman IWMS software can be run on multiple... read more

I Use this
HappyFox - Help Desk Software : SaaSworthy.com
57%
HappyFox Best help desk ticketing tool for customer support
★★★★★
★★★★★
( 162 Ratings)

HappyFox is one of the most sought after help desk software that offers best possible customer support solution. This robust help desk ticketing system comes designed with all essential help desk features like SLA management, survey & feedback, help desk reporting, asset & task management,... read more

I Use this
SolarWinds MSP Anywhere - Help Desk Software : SaaSworthy.com
61%
SolarWinds MSP Anywhere Reliable remote control software for IT business
★★★★★
★★★★★
( 106 Ratings)

MSP Anywhere is a software that is designed with several help desk features like incident management, ticket management, self service portal, supports live chat, knowledge base etc.The software provides impressive speed and connectivity.The tool is easy to use and allows optimum customization.It is... read more

I Use this
Refine Results CLEAR ALL
Features
SW Score
Deployment
Customer Types
Pricing Model
Integrated With

List of Help Desk Software

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
40 5
49 4.8
29 4.7
63 4.7
64 4.7
52 4.7
66 4.7
81 4.6
57 4.6
61 4.6

Buyer's Guide on Help Desk Software

Certain aspects need to be focused on investing in any help desk software, to ensure you get a software solution that satisfy your customer care business needs. Refer to the points below

Related Categories

Download white papers and ebooks on Help Desk Software View All Downloads

by Ameyo
The Guide to Helpdesk Management System
This eBook explores with the questions and answers for How helpdesk benefits your customers, employees and business,...
read more
DOWNLOAD
by Freshdesk
What every customer service head should know about Self-Service
This whitepaper aims to help you help people help themselves. It tells you: Why self-service is important, How to make...
read more
DOWNLOAD
by Freshdesk
Customer Happiness Benchmark Report
This report has everything you need to scale your customer support strategy. You can discover opportunities to make...
read more
DOWNLOAD
by Helpshift
The Beginner's Guide to Customer Service Bots
This Guide helps to learn about Different touch points to invoke bots throughout the customer journey, Actionable steps...
read more
DOWNLOAD
by Helpshift
How Customer Service Leaders Can Thrive Alongside Artificial Intelligence
In this AI Strategy whitepaper, you will learn: How AI can take over simple, time-consuming tasks, Tips on how to...
read more
DOWNLOAD

Questions on Help Desk Software

ASK A QUESTION
Be the first one to ask a question?
Ask a Question
Disclaimer
The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com