LiveChat is Live Chat Software. LiveChat offers the following functionalities:
- Visitor Targeting
- Shortcut Messages
- Persistent Chat
- Offline Form
- Knowledge Database
- Agent Scheduling
Learn more about LiveChat features.
What is LiveChat and how does it work?
LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.
|Support||24/7 (Live rep) Online||Customer Type||Large Enterprises Medium Business Small Business|
|API||Location / Phone Number||Boston, Massachusetts|
|Deployment||SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac||Category||Live Chat Software|
Small office / Home office
Full-time support team
Customer service department
Fortune 500 companies
Learn more about LiveChat pricing.
Yes, LiveChat provides API.
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