LiveChat is one of the most widely used live chat software catering its services to over 23,000 businesses across 150 countries. It has a number of chat tools that help your service agents to solve the queries of your customers within minutes. The message sneak-peek tool allows your agent to view what the client is typing or trying to type which helps him prepare his response as well as get an idea about the customer. You can also prepare canned responses so that your agent does not have to type the same answer over and over again. LiveChat can also be integrated with a number of third party apps like Facebook, Google Analytics, Mailchimp and a lot more.
| Support | 24/7 (Live rep) Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | Boston, Massachusetts | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac | Category | Live Chat Software |
Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
LiveChat is Live Chat Software. LiveChat offers the following functionalities:
Learn more about LiveChat features.
The pricing for LiveChat starts at $19.0 per user per month. LiveChat has 3 different plans:
LiveChat also offers a custom plan based on the customer's request.
Learn more about LiveChat pricing.
Yes, LiveChat provides API.
Do not install this App. Tried it with the intent of using it. But decide to uninstall it now I am stuck because it does not uninstall.
Is it free ?
Very slow
Nice
Disappointed that you removed tickets from the mobile app.
The app on my phone works ok but desktop version is better because you can use product cards. I wish product cards were available on the phone app. I haven’t had any issues with the phone app and I am please with it.
Dont Bother. Horrible App. Crashes all the time, can't keep a connection, freezes. Oh well. Desktop is horribly designed as well.
Dont Bother. Horrible App. Crashes all the time, can't keep a connection, freezes. Oh well. Desktop is horribly designed as well.
Good
Notifications don’t work, which lead to missed chats all the time and missed business. Fix your app.
