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Updated on: January 20, 2019
HubSpot CRM Overview
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HubSpot CRM

Solve your CRM functions for free
★★★★★
★★★★★
(4,888 Ratings) Write Review

A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead.

HubSpot CRM Features

HubSpot CRM Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Cambridge, MA / +1.888.482.7768
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

HubSpot CRM Pricing

Pricing ModelFreemium , Subscription
How much does HubSpot CRM cost ?
The pricing for HubSpot CRM starts at $113.0 per month. HubSpot CRM has 3 different plans such as - Starter Growth Suite at $113.0 per month, Professional Growth Suite at $1200.0 per month and Enterprise Growth Suite at $4200.0 per month. HubSpot CRM also offers a Free Plan with limited features.
HubSpot CRM
Free

For growing companies of any size. Set the foundation for your business with a free system to build deeper relationships with contacts, from first interaction to happy customer and beyond.

Features

  • Unlimited Users
  • Contact management
  • Contact and company insights
  • Company records
  • Gmail and Outlook integration
  • Documents
  • Forms
  • Contact activity
  • Facebook and Instagram lead ads
  • Canned Snippets
  • Email scheduling
  • Email tracking notifications
  • Email templates
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Calling
  • Meetings
  • Deals
  • Tasks
  • Ticketing
  • Reporting dashboard
Marketing Hub
Free

1. Free Plan : Free Forever

Features

  • Forms
  • Contact activity
  • Contact management
  • Contact and company insights
  • Ad management
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots
  • Reporting dashboards

2. Marketing Hub Starter : $50 per Month

Features

  • Includes features of Marketing Hub Free plan, plus
  • 1000 Contacts included (contact the vendor)
  • HubSpot branding removed
  • Email marketing
  • Lists
  • Mobile optimization

Add-ons

  • CMS : $300 per Month plus One-Time Onboarding Fee : $1000
  • Reports : $200 per Month
  • Ads : $100 per Month

3. Marketing Hub Professional : $800 per Month

Features

  • Includes features of Marketing Hub Starter plan, plus
  • 1000 Contact included ($50 per Month for 1000 Additional Contact)
  • Phone support
  • Blog and content creation tools
  • SEO and content strategy
  • Social media
  • Calls-to-action
  • Landing pages
  • Standard SSL certificate
  • Subdomain availability
  • Marketing automation
  • Video hosting and management
  • Goal-based nurturing
  • Salesforce integration
  • Smart content
  • Attribution reporting
  • A/B testing
  • Teams
  • Google Search Console integration
  • Custom reporting
  • Includes features of Add-ons

Premium Services

  • Inbound Consulting : $350 per Month
  • Inbound Consulting Ongoing : $650 per Month
  • Technical Consulting Ongoing : $650 per Month
  • Premium Consulting : $1200 per Month
  • Marketing Fundamental Training : $1000 (One-Time Fee)

4. Marketing Hub Enterprise : $3200 per Month billed Annually

Features

  • Includes features of Marketing Professional plan, plus
  • 1000 Contacts included ($10 per Month per 1000 Additional Contacts)
  • Custom event reporting
  • Custom event triggers
  • Predictive lead scoring
  • Single sign-on
  • Content partitioning
  • CMS membership
  • Email send frequency cap
  • YouTube integration
  • Includes features of Add-ons and Premium Services
Sales Hub
Free

1. Free Plan : Free Forever

Features

  • Gmail and Outlook integration
  • Contact management
  • Contact and company insights
  • Company records
  • Deals
  • Tasks
  • Email scheduling
  • Email tracking and notifications
  • Email templates
  • Documents
  • Calling
  • Meeting scheduling
  • Canned snippets
  • Reporting dashboards
  • Conversations inbox
  • Team email
  • Live chat
  • Conversational bots

2. Sales Hub Starter : $50 per Month

Features

  • 1 user included
  • Includes features of Sales Hub Free plan, plus
  • Conversation routing
  • HubSpot branding removed
  • Prospects
  • Email sequences

Add-ons

  • CMS : $300 per Month plus One-time onboarding fee of $1000
  • Reports : $200 per Month
  • API : $500 per Month

3. Sales Hub Professional : $400 per Month

  • 5 users included
  • Additional user : $80 per Month
  • Includes features of Sales Hub Starter plan, plus
  • Phone support
  • Teams
  • Multiple deal pipelines
  • Sales automation
  • Required fields
  • Products
  • Quotes
  • Smart send times
  • Smart notifications
  • 1:1 video creation
  • Salesforce integration
  • Multiple currencies
  • Custom reporting
  • Includes features of Add-ons

Premium Services

  • Inbound Consulting : $350 per Month
  • Inbound Consulting Ongoing : $650 per Month
  • Technical Consulting Ongoing : $650 per Month
  • Premium Consulting : $1200 per Month

4. Sales Hub Enterprise : $1200 per Month

Features

  • 10 users included
  • Additional users : $120 per Month
  • Includes features of Sales Hub Professional plan, plus
  • Playbooks
  • Call transcription and reporting
  • Calculated properties
  • eSignature
  • Recurring revenue tracking
  • Predictive lead scoring
  • Quote approvals
  • Single sign-on
  • Goals
  • Includes features of Add-ons and Premium Services

Based upon the Number of Users, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Service Hub
Free

1. Free plan : Free Forever

Features

  • Ticketing
  • Custom support form fields
  • Live chat
  • Conversational bots
  • Team email
  • Conversations inbox
  • Email templates
  • Email and Chat to ticket
  • Canned snippets
  • Reporting dashboards
  • Calling
  • Meeting scheduling

2. Service Hub Starter : $50 per Month

Features

  • 1 user included
  • Includes features of Service Hub Free plan, plus
  • Conversation routing
  • HubSpot branding removed
  • Email sequences
  • Includes features of Add-ons (Sales Hub)

3.Service Hub Professional : $400 per Month

Features

  • 5 users includes
  • Additional user : $80 per Month
  • Includes features of Service Hub Starter plan, plus
  • Phone support
  • Customer feedback
  • Knowledge base
  • Customer service automation
  • Multiple ticket pipelines
  • Teams
  • 1:1 video creation and hosting
  • Salesforce integration
  • Multiple currencies
  • Custom reporting
  • Includes features of Add-ons and Premium Services (Sales Hub)

4. Service Hub Enterprise : $1200 per Month

Features

  • 10 users included
  • Additional users : $120 per Month
  • Includes features of Service Hub Professional plan
  • Playbooks
  • Calculated properties
  • Single sign-on
  • Goals
  • Includes features of Add-ons and Premium Services (Sales Hub)

Based upon the Number of Users, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Free Growth Suite
Free

Features

  • Gmail and Outlook integration
  • Contact management
  • Contact and company insights
  • Company records
  • Deals
  • Tasks
  • Documents
  • Calling
  • Canned snippets
  • Team email
  • Live chat
  • Conversations inbox
  • Reporting dashboards
  • Forms
  • Ad management
  • Contact activity
  • Lead qualification bots
  • Email tracking and notifications
  • Email scheduling
  • Meeting scheduling
  • Meeting booking bots
  • Ticketing
  • Ticket creation bots
  • Email and chat to ticket
Starter Growth Suite
$113 /Month

Features

  • 1 user included
  • Additional Users : $38 per Month
  • 1000 contacts included
  • Includes features of Free Growth Suite
  • Email marketing
  • Lists
  • Mobile optimization
  • HubSpot branding removed
  • Prospects
  • Email sequences
  • Conversation routing

Add-ons

  • CMS : $225 per Month plus One-time onboarding fee of $1000
  • Reports : $150 per Month
  • Ads : $75 per Month

Based upon the Number of Users and Contact in your Database, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Professional Growth Suite
$1,200 /Month

Features

  • 5 users included
  • Additional Users : $60 per Month
  • 1000 Contact included ($37.5 per Month for 1000 Additional Contacts)
  • Includes features of Starter plan, plus
  • Phone support
  • Blog and Content creation tools
  • SEO and Content strategy
  • Social media
  • Calls-to-action
  • Landing pages
  • A/B testing
  • Smart content
  • Goal-based nurturing
  • Attribution reporting
  • Standard SSL certificate
  • Subdomain availability
  • Marketing automation
  • Required fields
  • Teams
  • Video hosting and management
  • Salesforce integration
  • Custom reporting
  • Multiple deal pipelines
  • Sales automation
  • Products
  • Quotes
  • Smart send times
  • Smart notifications
  • Teams
  • 1:1 video creation
  • Multiple currencies
  • Customer service automation
  • Custom support form fields
  • Multiple ticket pipelines
  • Customer feedback
  • Knowledge base
  • Includes features of Add-ons
  • Includes features of Premium Service (Marketing Hub)

Based upon the Number of Users and Contact in your Database, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Enterprise Growth Suite
$4,200 /Month

Features

  • 10 users included
  • Additional users : $90 per Month
  • 1000 Contacts included : ($7.5 per Month for 1000 Additional Contacts)
  • Includes features of Professional Growth plan, plus
  • Custom event reporting
  • Custom event triggers
  • Event-based segmentation
  • Single sign-on
  • Content partitioning
  • CMS membership
  • Email send frequency cap
  • Playbooks
  • Call transcription and reporting
  • Calculated properties
  • eSignature
  • Recurring revenue tracking
  • Predictive lead scoring
  • Quote approvals
  • Single sign-on
  • Goals
  • Includes features of Add-ons and Premium Services (Marketing Hub)

Based upon the Number of Users and Contact in your Database, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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HubSpot CRM Reviews

OVERALL RATING
4.4
Based on 4,888 Rating(s)
Rating Distribution
  • 4250
  • 517
  • 86
  • 31
  • 4
SHARE YOUR EXPERIENCE Write a Review
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Filter by Source
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 January 2019)
"Hubspot for tracking and automation"

What do you like best?

I like the flexibility of properties and the linking/tracking options. While there are definitely limitations that are frustrating, I do find it very user-friendly and relatively powerful. It's moved us forward in a big way in terms of tracking and attributing leads, tagging and categorizing clients, etc. And the sequencing feature is a BIG time save. Possibly the single most useful thing.

What do you dislike?

I don't like that I can't make changes to deals from within the gmail sidebar, and that I have to wait for a new tab to load every time I want to make a small change like updated deal stage or something. It's a bummer because so much of what I like about Hubspot is the time it saves me, but then I lose time again because there's so much loading/waiting happening. It's not great a de-duping, but they've improved that recently by letting you merge contacts at least.

the sales analytics features are nice, but a bit clunky to use. I wish I could select/filter better in that reports section to compare sequences/templates side-by-side better. Simply things like it does let you select with checkboxes which templates you're interested in, but then it doesn't let you sum those together or compare in a list (all the others not selected kinda stick around in the way and I do manual addition to add up my total numbers for my weekly reports for instance.)

Recommendations to others considering the product

Definitely worth exploring! But you need to pay a lot to really get good use out of its power. I wish we were one subscription level up, but it's waaaay too expensive for us.

What business problems are you solving with the product? What benefits have you realized?

automation of sales followups process is HUGE. saving me lots of time and catching lots of people that used to slip through the cracks. tracking and analyzing deals and client leads is way better with the reporting and sales analytics features.

...more
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Videos on HubSpot CRM Youtube Official Channel

Introduction to Hubspot CRM

HubSpot CRM Screenshots

HubSpot CRM Demo - Deal and task board
HubSpot CRM Demo - Phone integration
HubSpot CRM Demo - Email integration
HubSpot CRM Demo - All-in-one at a glance
HubSpot CRM
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
HubSpot CRM Demo - Deal and task board
HubSpot CRM Demo - Deal and task board
HubSpot CRM Demo - Phone integration
HubSpot CRM Demo - Email integration
HubSpot CRM Demo - All-in-one at a glance
HubSpot CRM
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots
Hubspot CRM Screenshots

HubSpot CRM Awards

Questions on HubSpot CRM

ASK A QUESTION

Are there any free CRM software?

T
Answered by Tisha Dasgupta | 8 months ago

Yes, there are a few CRM software who provide CRM features for free. However, the free plan has limited features and is good only for a business with not much complexity. If you want to have additional features, you need to buy their paid plans. Eg: Hubspot, Odoo

 

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