Home/CRM Software/HubSpot CRM
Updated on: March 6, 2021
What is HubSpot CRM ?
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HubSpot CRM

Solve your CRM functions for free
(10,169 Ratings) Write Review

A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead.

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HubSpot CRM Features Show All Features

HubSpot CRM Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Cambridge, Massachusetts / +1 877 683 0497
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

HubSpot CRM Pricing

Pricing ModelFreemium , Subscription
MONTHLY YEARLY
HubSpot CRM Tools
Free

Features

  • Contact management
  • Contact website activity
  • Companies
  • Deals
  • Tasks & activities
  • Company insights
  • Gmail and Outlook integration
  • App Marketplace integrations
  • Custom support form fields
  • Prospects
  • Ticketing
  • Forms
  • Ad management
  • Conversations inbox
  • Reporting dashboard
  • Email tracking & notifications
  • Email templates
  • Canned snippets
  • Documents
  • Calling
  • Meeting scheduling
  • Messenger integration
  • Custom properties
Starter
$40 /Month
Billed Yearly

Features

  • Includes features of Free Tools Plan, plus
  • Deal pipeline
  • Simple automation
  • Custom properties
  • Quotes
  • Calling
  • Meeting scheduling
  • Live chat
  • Goals
  • Reporting dashboard
Professional
$400 /Month
Billed Yearly

$4,800 billed yearly

Features

  • Includes features of Starter Plan, plus
  • Starts at 5 paid users
  • Teams
  • Deal stage, task, and lead rotation automation
  • Record customization
  • Required fields
  • Custom reporting
  • Email sequences
  • 1:1 video creation
  • Smart send times
  • Products
  • Calculated properties
  • eSignature
Enterprise
$1,200 /Month

$14,400 billed yearly

Features

  • Includes features of Professional Plan, plus
  • Starts at 10 paid users
  • User roles
  • Record customization
  • Single sign-on
  • Webhooks
  • Field-level permissions
  • Playbooks
  • Call transcription
  • Predictive lead scoring
  • Quote-based workflows
  • Recurring revenue tracking
  • Custom reporting
  • Reporting dashboard
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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

HubSpot CRM FAQs

HubSpot CRM is CRM Software. HubSpot CRM offers the following functionalities:

  • Contact Management
  • Product Catalog
  • Lead Scoring
  • Project Management
  • Referral Tracking
  • Marketing Automation
  • Customer Support
  • List Management
  • Quotes (Proposals)

Learn more about HubSpot CRM features.

The pricing for HubSpot CRM starts at $50.00 per month. HubSpot CRM has 3 different plans:

  • Starter at $50.00 per month.
  • Professional at $500.00 per month.
  • Enterprise at $1200.00 per month.
    • HubSpot CRM also offers a Free Plan with limited features.

      Learn more about HubSpot CRM pricing.

Yes, HubSpot CRM offers a free plan.

Learn more about HubSpot CRM pricing.

Yes, HubSpot CRM provides API.

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HubSpot CRM Reviews

OVERALL RATING
4.2
Based on 10,169 Rating(s)
Rating Distribution
  • 61.6 %
  • 29.4 %
  • 5.9 %
  • 1.4 %
  • 1.7 %
SHARE YOUR EXPERIENCE Write a Review
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JakeSource : trustpilot.com
(Reviewed on 23 January 2021)
Best free crm i have ever used

Best free crm i have ever used. Great for small business who don't need to ditch out a fortune. Very smart with cool features. However the weakness is i would say is the price for premium plans however still a solid 5 out of 5

...more
АннаSource : trustpilot.com
(Reviewed on 14 January 2021)
Мне нравится Hubspot

Мне нравится Hubspot. Но есть один вопрос, который не могу решить до сих пор. Мой корпоративный ящик на Яндекс.Коннект и при привязке его к Хабу возникает ошибка.

...more
Olga BSource : g2crowd.com
(Reviewed on 02 December 2020)
"Easy to track and close deals"

What do you like best?

Neat interface, everything is clear from the first sight. All new team members picked up the action sequence easily. We liked the possibility of setting up automatic emails.

What do you dislike?

Pricing is quite high for us, that's why we tried many features but are still waiting to be able to use them constantly. When our startup grows a bit, we will be able to purchase a paid plan.

What problems are you solving with the product? What benefits have you realized?

We tracked the initial deals that allowed us to start generating revenue. Sales pipeline perfectly worked for that. Currently, we track tasks connected with lead generation via Linkedin and email outreach. Also, we use HubSpot as a consolidated database for all the communications sales people and support people have with clients.

...more
Ranjeet NSource : g2crowd.com
(Reviewed on 30 November 2020)
"I give 100% credit to my sale's success to HubSpot."

What do you like best?

HubSpot changed my sales approach and helped me to gain approx. $10k business in less than 6-8 months and that too in free plan and during the Covid crisis. I eagerly wanted to upgrade to Sales Hub Professional but my needs are meeting in free plan. I am sure i will achieve my goals by upgrading to paid plan. Hubspot is Revolution in business and they are really empowering business especially small. Gratitude!

What do you dislike?

Well, there is only thing I dislike about Hubspot i.e. Tasks. I should be able to select exact or specific time while exchanging emails rather than 8:00 AM default time.

Recommendations to others considering the product:

Its great for sales people to organize and build pipeline.

What problems are you solving with the product? What benefits have you realized?

I have solved my several sales problems. The discipline has become my habit.

...more
Jamil JSource : g2crowd.com
(Reviewed on 30 November 2020)
"Super efficient and organized"

What do you like best?

What I like best about HubSpot task generator is that it’s super organized, easy to use and works very effectively for my work role. Also when you make phone calls out of HubSpot the task generator is always there right after in the bottom portion of the screen to set a task right after. It keeps me right on track for all of my work duties. I can also to keep track of myself and my production on HubSpot and it leaves a great audit report for my supervisors because my job is very autonomous.

What do you dislike?

There is not really anything that I dislike.I have been using it for almost a year now and all the updates have been great.

Recommendations to others considering the product:

I think you just need to use it every day and make sure actually implement its structure in your work. It helps keeps you on track if you actually use it. Use the videos they send and the platform walkthrough as well. Also you can track your own work if you used sales analytics and that helps me stay on task and focus for my position. I always have goals and task!

What problems are you solving with the product? What benefits have you realized?

I am staying on task, I am following up effectively and I am getting my job done efficiently because it keeps me organized. My job role is very lucrative and I have a lot of tasks and responsibilities and people that I have to stay in communication with constantly and repetitively. HubSpot helps me do all of that in one place. It keeps me organized in my role and it keeps me effectively producing because I am organized. Following up is such an essential and crucial part of many job rules and with HubSpot I’m able to do everything I need to do in my role efficiently and effectively.

...more
Vaidyanath BSource : g2crowd.com
(Reviewed on 28 November 2020)
"Awesome sales management platform"

What do you like best?

The extensive features like calling, sales pro ones

What do you dislike?

Few more customizations required at deal level

What problems are you solving with the product? What benefits have you realized?

Internal sales management tool. Benefits are last mile visibility

...more
Viktor PSource : g2crowd.com
(Reviewed on 25 November 2020)
"Hubspot as CRM system integrating with INtercom"

What do you like best?

The price, and the easyness to use.

Hubspot has a fantastic very user friendly CRM experience as well as it works to integrate with a lot of Apps.

I love that I can see customer data in Intercom directly as well as that I can save information from Intercom in Hubspot

I also liked the leads formula for our in store lead generation.

What do you dislike?

The installation process and the adding of existing data from excel proved to be more challenging than expected.

We ended up not adding all the data and just started to fill data from customers manually

What problems are you solving with the product? What benefits have you realized?

In store lead generation

Customer relation management for b2c use

CRM that integrated with our main communication channel

...more
Darah BSource : g2crowd.com
(Reviewed on 23 November 2020)
"Very Easy to use"

What do you like best?

How easy it is to use compared to the competition, It make finding the right leads in my database so much easier. I could not recommend Hubspot enough.

What do you dislike?

Their email notifications can be too much. its almost spammy

What problems are you solving with the product? What benefits have you realized?

Being able to have all the information easily accessible

...more
Kevin HSource : g2crowd.com
(Reviewed on 23 November 2020)
"Great CRM"

...more
B RogersSource : trustpilot.com
(Reviewed on 19 November 2020)
I've written a review before

I've written a review before, but I honestly can't rate Hubspot highly enough. Here's an example of customer support for you. I ask customer support for a feature that doesn't yet exist. They tell me that although it isn't currently possible, the team are looking into it because it's a popular request, and they are aware. I thank them for it. They close the ticket. Then i get a notice to say the tickets reopened. "Hi Ben,So sorry for re-opening up this ticket but I wanted to let you know of some very exciting new!When you originally chatted in about 4 hours ago, you asked about there being a feature to pause workflow actions on specific days (like holidays). At the time, there was no feature like this available - however, I just saw that internally, a new beta (literally released 20 minutes ago) was pushed out to a percentage of users that allowed for this functionality. I looked into your portal and didn't see the feature there so I reached out to the Product Expert who initially posted about this beta to ask if your portal could get the new beta. A minute later, got confirmation that your portal was added to that beta! 🎉To get to this feature, you'll just want to go into a workflow > click the settings tab at the top > and then under the General tab, you should see a new option to pause actions on a set date. I'll send a screenshot for reference!I'm really excited to provide you with this update especially since this wasn't possible earlier when you asked. Hope this helps for your workflows around the holidays and please feel free to reach back out if you're not seeing it yet!Best, Paul"Wow - that is what customer service is about. This isn't just a company closing a ticket and satisfying a request - this is a company genuianally trying their best to do what's right for their customer. I am genuinely baffled that Hubspot does not have higher ratings here. All i can say is my experience has been, almost exclusively positive. A company that is genuinely customer-focused and seems to practice what it preaches. The one thing I would say is that you do have to put the work into educating yourself on the tool. This isn't a tool for a small company that doesn't have the time to learn it. Hubspot has a lot of free educational resources, but i imagine a lot of people who sign up to the software don't put the effort in to properly adopt the software - so i can see this may be where a lot of dissatisfaction may arise, if you don't really make use of it properly, i can see if being an expensive waste of money, but if you actually use it properly, my experience has been they are a really great company to partner with - and their support is second-to-none.

...more
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