HubSpot CRM

About HubSpot CRM

A forever-free customer relationship management software that provides solution to all your CRM needs. HubSpot CRM automates the tasks for your sales people which allows more work with less data entry. The interactions are tracked down automatically and a separate visual dashboard displays deals for total visibility. Now handle upto 1,000,000 contacts, users and storage without any expiration date all of it without paying a penny. With Hubspot CRM, you can also send emails in a personalized sequence which is delivered as per the schedule you set. Get notified whenever any lead opens your email so that you know how to follow-up with that particular lead.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $15.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%
Reviews

95%
Momentum

67%
Popularity

68%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

HubSpot CRM Awards

# 4 Highly Rated Software CRM Software
Q1 2024

# 2 Fastest Growing Software CRM Software
Q1 2024

# 4 Highly Rated Software CRM Software
Q1 2023

# 5 Fastest Growing Software CRM Software
Q1 2023

# 3 Highly Rated CRM Software
Q1 2022

# 7 Fastest Growing CRM Software
Q1 2022

# 6 Highly Rated CRM Software
Q4 2020

# 11 Fastest Growing CRM Software
Q4 2020

# 1 Most Worthy CRM Software
Q3 2019

# 11 Highly Rated CRM Software
Q3 2019

# 1 Fastest Growing CRM Software
Q3 2019

# 1 Most Popular CRM Software
Q3 2019

# 3 Most Searched CRM Software
Q3 2019

HubSpot CRM Features

Show Feature Explanation

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

100%

Unique Features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

HubSpot CRM Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

MONTHLY YEARLY

Free Tools Free

Free for up to 5 users. No credit card required.

Start closing deals faster with time-saving sales tools you can use for free

Features

Free Marketing tools
Free Sales tools
Free Service tools
Free Content tools
Free Operations tools
Free Commerce tools

Sales Hub Starter $15.00 $20.00 per user / month

Essential sales tools to shorten sales cycles and improve close rates

Features

Includes features of Free plan, plus
Multiple currencies
Conversation routing
HubSpot-provided phone numbers
Repeating tasks and task queues
Goals
Simple automation
e-signature

Starter Customer Platform $15.00 $20.00 per user / month

Essential marketing, sales, service, content, and operations software

Features

Includes features of Sales Hub Starter plan, plus
Marketing Hub Starter
Service Hub Starter
Content Hub Starter
Operations Hub Starter

Sales Hub Professional $90.00 $100.00 per user / month

Comprehensive sales software to automate and scale your sales processes

Features

Includes features of Starter Customer Platform plan, plus
Prospecting Workspace
Call transcription and coaching
Coaching Playlists
Playbooks
Forecasting
ABM tools and automation
Sequences

*Cost shown does not include the required, one-time Professional Onboarding for a fee of $1,500.

Sales Hub Enterprise $150.00 $150.00 per user / month

Our most powerful sales software for advanced control and flexibility

Features

Includes features of Professional plan, plus
Lead Form Routing
Custom objects
Conversation intelligence
Predictive lead scoring
Recurring revenue tracking
Advanced permissions

*Cost shown does not include the required, one-time Enterprise Onboarding for a fee of $3,500.

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 11/06/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about HubSpot CRM Pricing

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HubSpot CRM Reviews

User Rating

4.4/5 (Based on 5,584 Ratings)

Rating Distribution

Excellent
56.8%
Very Good
32.4%
Average
5.1%
Poor
1.1%
Terrible
4.5%

User Sentiments

User Friendly Interface, Extensive Integrations, Email Tracking, Task Management

High Pricing, Limited Customization, Occasional Software Glitches, Complex Workflows

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Review Summary

HubSpot Sales Hub is lauded for its user-friendliness, seamless integration with other HubSpot tools, and effective lead management capabilities. Users appreciate its intuitive interface, personalized email sequences, and robust analytics. However, some drawbacks include a steep learning curve, limited reporting options in lower tiers, and occasional glitches. While HubSpot Sales Hub offers a powerful solution for streamlining sales processes and driving growth, it's essential to consider the pricing structure and ensure compatibility with your business needs before committing.