CloudTalk software is a Call Center software used to enhace your phone system for sales and customer service teams. Create customized Call Queues and Send personalized SMS to your customers. Collaborate with your team with conference calls. The software offers Click to Call, Call Tagging , Call Notes, and more. It integrates with Pipedrive, Salesforce, Help Scout, Intercom, and more. Small, Medium and Large companies make use of the software.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | New York City, New York / +1 888-487-1675 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac | Category | Call Center Software |
Disclaimer: The pricing details were last updated on 05/09/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
CloudTalk is Call Center Software. CloudTalk offers the following functionalities:
Learn more about CloudTalk features.
The pricing for CloudTalk starts at $22.00 per user per month. CloudTalk has 3 different plans:
CloudTalk also offers a custom plan based on the customer's request.
Learn more about CloudTalk pricing.
Yes, CloudTalk provides API.
Useful app for making calls on the go. It has nice & clean design and the most necessary features you need.
Works fine.
CloudTalk mobile version works great
Terrible for use unless you have a separate headset. Most smart phones turn of the screen when you're on a phone call do you don't press buttons with your face. because this is an app it doesn't do the same and you end up turning on aeroplane mode mid conversation or turning the WiFi off without realising and cutting of customers. Also doesn't block incoming standard calls so you can be on the phone and have another customer calling at the same time.
The mobile version doesn't have all of the features and integrations like the pipedrive integration which the PC version has.
The worst experience ever. First of the app for phone doesn't do sms and the desktop version is junk, It takes over 48 hours or more to get a response from anyone. They force you to pay for membership to get sms feature and it doesn't even work properly. 😱.. they won't refund you if you ask. Stay away from this company. I have no clue how people like this company. Unacceptable service and support.
The worst experience ever. First of the app doesn't do sms and the desktop version is junk, It takes over 48 hours or more to get a response from anyone. They force you to pay for membership to get sms feature and it doesn't even work properly. 😱.. they won't refund you if you ask. Stay away from this company.
Very nice & simple UI, works great.
Virtual number
History of calls : like on a normal phone
Errors messages sometimes but Cloudtalk is checking where the problem comes from
Test it before to take always the good decision within an organisation
Calling from the computer or app
