CloudTalk software is a Call Center software used to enhace your phone system for sales and customer service teams. Create customized Call Queues and Send personalized SMS to your customers. Collaborate with your team with conference calls. The software offers Click to Call, Call Tagging , Call Notes, and more. It integrates with Pipedrive, Salesforce, Help Scout, Intercom, and more. Small, Medium and Large companies make use of the software.
| Support | Business Hours Online | Customer Type | Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | New York City, New York / +1 888-487-1675 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac | Category | Call Center Software |
Disclaimer: The pricing details were last updated on 05/09/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
CloudTalk is Call Center Software. CloudTalk offers the following functionalities:
Learn more about CloudTalk features.
The pricing for CloudTalk starts at $22.00 per user per month. CloudTalk has 3 different plans:
CloudTalk also offers a custom plan based on the customer's request.
Learn more about CloudTalk pricing.
Yes, CloudTalk provides API.
Have been using Cloudtalk from past one year for my company situated in India. Our work is related to the customer service and we need to call almost everywhere around the world and cloudtalk has been such a great software for our work and haven't created any lags or problems. Their customer support team is great, always fast in their promt response. Thanks much for your service.
Amazing Product, we use it for our company :)
Great customer support, little downtime and very versatile
It is not just a phone number with SMS capabilities, but a good call center for small businesses. What I like the most is the support - even though the help articles and UX is easy, I get to the point and speedy answers to my inquiries. Review collected by and hosted on G2.com.
The phone App (iOS) gets frequent updates and had a glitch in one update. The team fixed it in one day but they may need better testing prior to App updates. Review collected by and hosted on G2.com.
I have the benefit of a virtual office number and call center number for my remote business and team. Plus, I can get numbers from different countries that I operate in, it helps me localize in those countries and close more deals as prospects call from their local country number. Review collected by and hosted on G2.com.
CloudTalk is a great solution, especially for Pipedrive integration. The best feature is the voicemail and forwarding features. This is a core part of our business.
Nice Service!!
We love working with Cloud Talk. Its very easy to setup and i can edit my IVR and call flows in no-time using the dashboard.The ease of getting local numbers for all major countries is also a plus.Some of the numbers don't support SMS which is a pity, but nevertheless the service quality is top. We never had any quality issues.
1 word: Fantastic!
Great except the Android app which is not compatible to all cellphone!
We choose CloudTalk because it's super simple and quick to integrate with Pipedrive.
