Home/Glossary/Co-BrowsingUpdated on: April 20, 2024

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What is Co-Browsing?

Co-browsing allows agents and customers to practically be on the same page. Agents can access and communicate with customers' web browsers in a matter of seconds with the click of a button. As a result, they are able to provide real-time, customized assistance with complex processes. Agents only see pages that have been allowed with co-browsing, not any other open browser tabs or applications on a customer's device.

Software with Co-Browsing

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
JivoChat 98 4.5
Intercom 97 4.5
tawk.to 97 4.4
Crisp 97 4.5
LiveChat 97 4.6
Giosg 94 4.8
Olark 94 4.4
Provide Support 93 4.6
LiveHelpNow 93 4.6
Freshchat 93 4.5

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