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Co-browsing allows agents and customers to practically be on the same page. Agents can access and communicate with customers' web browsers in a matter of seconds with the click of a button. As a result, they are able to provide real-time, customized assistance with complex processes. Agents only see pages that have been allowed with co-browsing, not any other open browser tabs or applications on a customer's device.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
LiveChat
|
98 | 4.5 |
Intercom
|
97 | 4.5 |
tawk.to
|
95 | 4.1 |
JivoChat
|
94 | 4.2 |
Crisp
|
94 | 4.4 |
Olark
|
94 | 4.3 |
LiveHelpNow
|
94 | 4.5 |
Userlike
|
93 | 4.6 |
Provide Support
|
93 | 4.6 |
Helpshift
|
93 | 4.4 |
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