Co-browsing allows agents and customers to practically be on the same page. Agents can access and communicate with customers' web browsers in a matter of seconds with the click of a button. As a result, they are able to provide real-time, customized assistance with complex processes. Agents only see pages that have been allowed with co-browsing, not any other open browser tabs or applications on a customer's device.
PRODUCT NAME | SW SCORE (OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
---|---|---|
Crisp | 98 | 4.2 |
JivoChat | 98 | 4.2 |
tawk.to | 97 | 4.2 |
Intercom | 97 | 4.3 |
LiveChat | 97 | 4.4 |
Olark | 95 | 4.2 |
Giosg | 94 | 4.5 |
Provide Support | 94 | 4.5 |
SnapEngage | 93 | 4 |
Freshchat | 93 | 4.4 |