What is Call Me Option?

Related Categories

Related Features

The Call me feature gives users a way to join the audio portion of a meeting by phone. This is handy in scenarios when using a computer for audio might not be possible.

Software with Call Me Option

PRODUCT NAME	SW SCORE(OUT OF 100)	AGGREGATED RATINGS (OUT OF 5)
Intercom	96	4.5
JivoChat	94	4.2
Crisp	94	4.4
LiveHelpNow	93	4.5
Helpshift	93	4.4
HelpCrunch	93	4.8
Provide Support	93	4.6
SnapEngage	92	4.5
Giosg	92	4.8
Acquire	91	4.5

Related Features

Agent Scheduling

Things happen. Agents call in sick, and some just aren't working to their full capacity. Supervisors must be able to make changes on the fly. This is called agent scheduling. Agent scheduling helps generate reports that equate schedules to agent results and allow for the identification of schedule anomalies for agent assessment and coaching.

Co-Browsing

Co-browsing allows agents and customers to practically be on the same page. Agents can access and communicate with customers' web browsers in a matter of seconds with the click of a button. As a result, they are able to provide real-time, customized assistance with complex processes. Agents only see pages that have been allowed with co-browsing, not any other open browser tabs or applications on a customer's device.

Knowledge Database

A knowledge database is more than just a set of documents stored on servers. A knowledge database includes information on a specific material or general method of study, as well as information such as monograph revision history, comprehensive information on current work, or links to standard catalog numbers, among other things

View all features

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

Give us a shout

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed

Related Topics

Related Categories

Related Features

Software with Call Me Option

Related Features

Agent Scheduling

Co-Browsing

Knowledge Database

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

Buyers

Makers