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Showing 1 - 20 of 147 Products

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ServiceTitan logo
Field service management software for home service companies 4.1 Based on 232 Ratings
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What is ServiceTitan and how does it work?

ServiceTitan is a solution that aims to improve the way residential HVAC, plumbing, electrical, and other home services organizations run their business. Its sales capabilities enable you to boost your customer conversion rates through its visual sales experiences. This also extends to tracking how your staff in your offer convert calls they take into appointments. This enables you to book more opportunities. With ServiceTitan, you can track and report on the success of your marketing campaign, which can ultimately help you improve your sales process and generate more leads. ServiceTitan centralizes customer information –– including things like service history, inventory, and equipment –– into one place so staff can get an overview of each customer when they call. It also allows you to track all the activity, including emails and text messages, that relates to each sales prospect. You can also keep a track of how your business is performing in real time.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 97%
  • Momentum 68%
  • Popularity 92%

ServiceTitan Pricing

  • Free Trial Not Available
  • ServiceTitan Offers Custom plan.

98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Jobber logo
Smart Business Management Tool 4.3 Based on 283 Ratings
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What is Jobber and how does it work?

Jobber is a smart and effective business management tool that helps businesses organize all operations. Be it taking client appointments, staff task allocation, raising invoices to customers or collecting payments - Jobber is designed to capture the overall business lifecycle effectively. Jobber has been created, keeping in mind the needs of small home service providers who seek end-to-end operations under one platform. Jobber gives business an ease of accessibility with all tasks accessible remotely. The inbuilt CRM of this tool manages all tasks concerning clients at core, such as scheduling appointments, raising invoices, and sending communications and reminders for appointments or payments. Its standard and customizable screens help manage customers effectively, leaving a good impression. This tool's analytics system consists of more than 20 standard report templates that help businesses monitor and track their performance. Jobbers can be installed and used for across industries like Cleaning, Plumbing, Laundry, Salon, Landscaping, Pest control, and many more.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 94%
  • Momentum 66%
  • Popularity 87%

Jobber Pricing

  • Free Trial Available
  • Starts at $39.00.

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Housecall Pro logo
Organise and grow your home service business in an efficient manner 4.4 Based on 378 Ratings
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What is Housecall Pro and how does it work?

Housecall Pro is an intuitive application, helping people to easily run their home service business. The platform helps users enhance their scheduling and dispatching services besides bringing down paperwork. It is an appropriate portal for variable businesses like Landscaping and Lawn, Electrical, Plumbing, Ventilation and Air Conditioning. On Housecall Pro, a support team is available on the phone and in-app chat to help users with any work-related problem. There is also a group of more than 10,000 professionals on Facebook that help each other to deliver jobs efficiently. The software hosts a variety of useful features like On my way texts, live map GPS, follow up marketing, online reviews etc, enabling seamless business. The inbuilt private notes feature helps users monitor important messages left by clients about a particular task and fulfil them accordingly. Housecall Pro is compatible with major payment modes assuring seamless business.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 83%
  • Reviews 100%
  • Momentum 72%
  • Popularity 94%

Housecall Pro Pricing

  • Free Trial Available
  • Starts at $49.00. Offers Custom plan.

96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FieldPulse logo
Streamlining Business Operations, Empowering Success. 4.6 Based on 18 Ratings
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What is FieldPulse and how does it work?

FieldPulse is a mobile CRM software that streamlines business operations. With job scheduling, dispatching, customer records, and sales processes all in one place, it revolutionizes how businesses operate. FieldPulse reduces office workloads by eliminating manual paperwork and centralizes customer records for a personalized experience. The GPS vehicle tracking feature improves resource management and efficiency. Easy invoicing, estimation, and payment options ensure stable cash flow. Custom pricebooks and tiered pricing options streamline the sales process and build trust with clients. FieldPulse Engage allows communication within the app, maintaining a professional image. Payments can be taken securely through the mobile app or other channels. FieldPulse's Sales Suite makes the sales process faster with quick proposal creation. With FieldPulse, businesses save time and close deals efficiently.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 82%
  • Momentum 68%
  • Popularity 87%

FieldPulse Pricing

  • Free Trial Not Available
  • Starts at $99.00.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ServiceM8 logo
Providing the service you demand 4.3 Based on 13 Ratings
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What is ServiceM8 and how does it work?

Service M8 is a smart job management software for services and trades that is ideal for freelancers, individuals, small and medium sized businesses. With the foundation of ServiceM8, businesses can create professional invoices within moments and clear their payments faster than before. With their management system, the owners can abridge and rationalize their business undertakings, take control over the working scenario and act smarter since the first call with any client. In addition, they can make the completion of their jobs more efficient and get done with invoicing and payments within zero aggravation. With the features of built-in checklists, the owners stay updated throughout the day. The enterprises can easily hire the right person for the right job with the right qualifications at the right time. With their schedule and bookings attribute, the clients can access the schedule of their jobs anywhere and receive set automatic alarms regarding their upcoming bookings. On an average basis, using ServiceM8, the corporations can complete 30% more work in the first three months than they did in the past. They charge no hidden fees and provide all their services at just 9 dollars/month. Along with it, they also offer a 14-day free trial.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 83%
  • Momentum 65%
  • Popularity 91%

ServiceM8 Pricing

  • Free Trial Available
  • Starts at $9.00.

95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FieldAware logo
Mobile responsive field service manager 3.8 Based on 78 Ratings
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What is FieldAware and how does it work?

Fieldaware cloud-hosted field service management software is highly integrated and very user-friendly. The software comes with robust analytics to make necessary analysis for reaching informed decisions faster. This can streamline all your field service operation. It is highly compatible with and can run on iOS, Windows, Android apps etc. It is very flexible and is open to customization. Instant & accurate invoicing as well as cost analysis are possible. It features open API architecture that make it a cost-effective choice. Users of Fieldaware can enjoy automatic recording of work, document management, job scheduling, on-site signing off, robust reporting, and invoicing facilities.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 79%
  • Momentum 68%
  • Popularity 83%

FieldAware Pricing

  • Free Trial Not Available
  • FieldAware Offers Custom plan.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Service Autopilot logo
All-in-one service business software to automate business activities 4.7 Based on 125 Ratings
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What is Service Autopilot and how does it work?

Service Autopilot is an all-in-one scheduling software explicitly designed for small businesses to automate their business activities and assist them in managing their workflow. This solution has a user-friendly interface that helps users schedule their lapsed and recurring jobs in just a few clicks. Service Autopilot is a well-known field service management software that truly looks forward to acquiring business growth and helping commercial and residential field service industries. This All-in-One solution automates the business's time-consuming office activities, which helps them focus on prospering faster keenly. Service Autopilot software significantly helps with scheduling service scheduling communication and routing. And it is also a great solution for billing, service business marketing, finance, service tickets, and call center. Using service autopilot, users can discover where they can scale their profits by using the report's center and automatically sync their accounts with two-way sync of Quickbooks. Overall this software helps in growing your businesses by easily allowing operations like tracking and monitoring of the information of chemicals and assets.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 90%
  • Reviews 87%
  • Momentum 65%
  • Popularity 85%

Service Autopilot Pricing

  • Free Trial Not Available
  • Starts at $47.00.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Fieldd logo
Prosper your field service business faster 4.3 Based on 3 Ratings
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What is Fieldd and how does it work?

Fieldd software is a field service management solution that provides a completely optimal solution comprising online bookings, CRM, POS, and automated scheduling and expediting. This software makes the expediting process easy as it offers artificial intelligence to organize all appointments and prompt staff monitoring activities to enhance great customer experiences. When users are thinking of initiating their business, they must be concerned about their customer's convenience. With Fieldd, users can engage with their consumers with services and personalize their business with various logos and colors. Moreover, they can also maximize their sales funnel by sending quotes and estimating the potential consumers using the drag and drop feature. Also, this software offers service applications and white labels to customer booking applications empowered by artificial intelligence. Fieldd is the best software for field service management, and unlike the other platforms, it keenly targets prioritizing and automating the consumer experiences right from the moment the user's consumers book their services online. Fieldd software is greatly helpful for small, medium, and large businesses.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 97%
  • Reviews 70%
  • Momentum 70%
  • Popularity 87%

Fieldd Pricing

  • Free Trial Available
  • Starts at $49.00.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Service Fusion logo
Assigning jobs and batch scheduling made easier with Service Fusion 4.3 Based on 56 Ratings
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What is Service Fusion and how does it work?

Service Fusion is an all-in-one field service management software, ideally suited to small and medium sized field service management companies. It enables the users to get a hold over the competitors in the market by providing estimating and job managing tools, enabling easier billing and scheduling processes, and automating text and voice notifications. With Service Fusion, you can generate and manage invoices and bills, enable digital signatures, and handle job scheduling. It provides smart tools and features for real time job tracking, and reporting along with providing detailed analytics of the workforce. It further enables management of documents, inventory and attendance. The software enables streamlining of your entire workflow by migration of customer records into digitized formats. With Service Fusion, users get a centralized system to operate and manage all of their tasks all while gaining full visibility across various business operations. The cherry on top is that you can use the software from anywhere in the world. The software offers a free demo version to try and test its features before making the purchase along with a variety of premium plans to fit every type of requirement.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 85%
  • Momentum 65%
  • Popularity 84%

Service Fusion Pricing

  • Free Trial Not Available
  • Starts at $125.00.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

RazorSync logo
A field service manager enriched with features 2.8 Based on 10 Ratings
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What is RazorSync and how does it work?

RazorSync web-enabled field service management software comes stuffed with multiple relevant features, which enhance its overall functionality. It helps in payment processing, workforce management, seamless customer data updation etc. Using this software, you can ensure allocating right job to the right person. The real-time job tracking feature will allow you to get an overview of your workforce in real-time. Performance of the labor can be systematically tracked and properly analysed with the available robust analytics. RazorSync can handle billing & invoicing matters very well. This software feature documents, attendance and stock management. Doing digital signature is possible.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 94%
  • Reviews 82%
  • Momentum 64%
  • Popularity 83%

RazorSync Pricing

  • Free Trial Not Available
  • Starts at $55.00. Offers Custom plan.

94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

busybusy logo
Keep your construction crews’ working hours under check without any hassle 4.6 Based on 123 Ratings
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What is busybusy and how does it work?

Busy busy is a comprehensive time tracking app that helps construction companies keep track of their employee's working hours. As a GPS-enabled time clock app, it helps companies gain a detailed overview of employee work locations and take immediate actions accordingly. The app can also be used to track what equipment the construction crew is using and what project they are working on. With busybusy, construction companies can monitor employees' active hours with a simple clock in and clock out feature. Also, real-time integration facilities with external project management and accounting solutions such as QuickBook, Foundation, Sage, Microsoft Dynamics, Paychex, etc facilitates seamless business. It even offers complete visibility to individual businesses into every ongoing project with job costing, payroll data, equipment tracking, and more attached. busy busy can also be used to monitor project-wise budgets with the help of accurate time cards and equipment data that is uploaded within the same. Moreover, the software also works in offline mode, enabling seamless time cards and equipment tracking without internet services.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 93%
  • Reviews 82%
  • Momentum 63%
  • Popularity 82%

busybusy Pricing

  • Free Trial Not Available
  • Starts at $9.99. Offers Free-forever plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ServicePower logo
Transformative field operations management to help you deliver exceptional services 4 Based on 21 Ratings
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What is ServicePower and how does it work?

ServicePower is an intelligent field service management software provided with the ability to seamlessly define, deploy and manage the workforce at scale. A heap of innovative services delivered by this platform are trusted widely by globally leading companies like GE Appliances, Electrolux, LG, Whirlpool, Costo, and more. ServicePower offers a vast set of interesting features that transform field service experiences with personalised solutions to improve customer service. Enhanced customer engagement facilities offered by the platform lets businesses streamline customer satisfaction levels, revenues, brand reputation and loyalty growth- all at the same time. Users are also equipped with a clever workforce management tool that defines and deploys a blended workforce to lower costs and optimise revenue generation. Moreover, it delivers a simple yet powerful interface, with full AI functionality to adjust and implement prioritised service delivery rules in real-time. Detailed reporting and analysis further enable users to gain universal visibility across multiple organisational processes. Users are also armed with comprehensive information which allows them to enhance operational performance and delivery of services.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 67%
  • Momentum 63%
  • Popularity 85%

ServicePower Pricing

  • Free Trial Not Available
  • ServicePower Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Bizom logo
Automated field force tracker & manager 4.6 Based on 7 Ratings
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What is Bizom and how does it work?

Bizom field force management software helps in capturing useful data by ensuring hassle-free job tracking in real time. The software is found to be highly effective in doing inventory management, compliance management, attendance management, claim management as well as in document management. Users will find the software very helpful in billing and invoicing spheres. Bizom permits giving digital signature. It comes with extensive reporting capabilities. You can ensure accurate route optimization with its help. This software is a SaaS product and there is no need to download or install anything extra for its utilization. It features custom digital forms to capture survey data, images etc.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 98%
  • Reviews 68%
  • Momentum 65%
  • Popularity 84%

Bizom Pricing

  • Free Trial Not Available
  • Bizom Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Commusoft logo
Enhance your customer experience with Commusoft 4.8 Based on 29 Ratings
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What is Commusoft and how does it work?

The field service management software from Commusoft is designed to enhance your company's entire client experience. It keeps customers up to date on the status of their jobs, notifies them when a technician is on the way, and even asks for comments after a project is finished. It aids in the development of engaged, satisfied clients, which leads to more referrals and a healthier business. To distinguish yourself apart from the competition, follow the sales process from beginning to end and employ stylish offers. From a single platform, you can control your sales cycle, costs, and profit margins. Streamline your processes if you want to save time and money. Their main product is aimed at field service organisations. You'll never lose track of a single job again. Their integrated messaging solution is one of their most useful features. You can combine your entire team's messaging into a single, secure platform with direct messaging and channel groups. They're incredibly adaptable and work with a diverse range of clients in a variety of industries, including plumbing, electrical, roofing, security, and maintenance.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 92%
  • Reviews 83%
  • Momentum 66%
  • Popularity 84%

Commusoft Pricing

  • Free Trial Not Available
  • Commusoft Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

ServiceMax logo
Maximizing Asset Performance 3.9 Based on 51 Ratings
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What is ServiceMax and how does it work?

ServiceMax is a leading asset-centric field service management software which helps companies in maximising the performance of individual assets and differentiate their services. The software offers a 360-degree view of individual assets enabling companies to enhance innovation with every product release, maximize renewals and attach rates of individual contracts. Further, enterprises also get access to contract and warranty management solution to avoid revenue leakage and enhance the growth of their service revenue in an efficient manner. It also ensures commitments of SLA are met on time and eliminate revenue losses, caused by unwarranted free work. The solution helps in the maintenance of optimal inventory listing, improvement of contract margins with renovated parts and in automating return activities. With ServiceMax’s contractor management feature, users can share information with their partners in a secured manner and also get to monitor the services undertaken by their individual partners as well. Businesses around the world are moving to ServiceMax to maintain higher productivity, higher revenue, a better user experience, safer business communications and better performance.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 86%
  • Reviews 82%
  • Momentum 69%
  • Popularity 90%

ServiceMax Pricing

  • Free Trial Not Available
  • ServiceMax Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

allGeo logo
Empower Field Operations with allGeo 4.1 Based on 10 Ratings
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What is allGeo and how does it work?

In the fast-paced realm of field operations management, allGeo emerges as a versatile and robust software platform designed to streamline the intricacies of field service workflows. It delivers a comprehensive suite of tools, from Scheduling and Dispatch to Monitoring, Field Data Collection, and intricate Reporting and Analytics. With advanced features like Geofencing, QR code-based time and attendance tracking, allGeo transcends the basics to accommodate complex needs such as variable pay rates, job cost tracking, and providing exception alerts to uphold compliance standards. It particularly shines in the healthcare sphere with an EVV (Electronic Visit Verification) solution tailor-made for home healthcare agencies, ensuring adherence to ACA-compliant proof of service documentation. The true power of allGeo lies in its configurability, enabling businesses to craft and enact sophisticated workflows fully integrated with an array of systems including ERP, CRM, and HCM, as well as payroll platforms, thus solidifying its status as a formidable ally in field service operation management.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 100%
  • Reviews 75%
  • Momentum 65%
  • Popularity 72%

allGeo Pricing

  • Free Trial Available
  • Starts at $5.00. Offers Custom plan.

93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Skynamo logo
The all-in-1 CRM for Field Sales 4.5 Based on 89 Ratings
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What is Skynamo and how does it work?

Skynamo is a B2B Field Sales / Outside Sales management and productivity platform used by manufacturers, distributors and wholesalers with sales teams in the field visiting customers on a regular basis. GPS technology enables sales managers to gain an overview of sales activity in the field in real-time or via an automatically generated timeline of customer visits and order submissions. Management dashboards and survey features provide valuable customer and sales productivity insights. Skynamo’s integration capability streamlines the ordering process and improves order accuracy, order fulfillment and time to invoice for field sales teams on the road.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 99%
  • Reviews 79%
  • Momentum 63%
  • Popularity 81%

Skynamo Pricing

  • Free Trial Not Available
  • Skynamo Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

FieldEdge logo
Your personal business guide 4.5 Based on 128 Ratings
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What is FieldEdge and how does it work?

FieldEdge is a smart field service management software that is designed to reduce the workload of businesses by facilitating easy generation of invoices, management of inventory, and optimizing of routes. With FieldEdge, you can acquire important insight on your business’ status, follow your technicians and keep track of their improvement via the dynamic dispatch database. You can also schedule your routines and process bills to receive faster pay-ins. For the owners, the company provides the following benefits: The clients can unearth their company’s hard-working and dedicated contributors by observing the staff’s actions. With FieldEdge’s modified platforms, the owners can effortlessly match their revenues with the expense and study their potential growth. For the Technicians, the brand provides full-time access to a customer’s complete data, allowing your company to access all details of various customers; their billing history, business with you, etc. They can easily collect payments, clear the invoices faster and increase sales with the customizable bill book, receipts book, ledgers, etc. From the office’s point of view, FieldEdge helps create an easy and personalized schedule and dispatch and view all technicians on one particular screen. With the feature of QuickBooks, enterprises can automatically sync different fields of their offices and analyze each corner of work.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 85%
  • Reviews 86%
  • Momentum 69%
  • Popularity 84%

FieldEdge Pricing

  • Free Trial Not Available
  • FieldEdge Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Oracle Field Service Cloud logo
Explore Field Service Management 4.3 Based on 259 Ratings
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What is Oracle Field Service Cloud and how does it work?

Oracle Field Service Cloud is a Field Service Management Software. Deliver better service experiences while increasing the efficiency and effectiveness of your field organization. Automate field service scheduling and optimize work based on your unique requirements, all while maintaining a real-time view of your field force. Empower your mobile workforce with AI and machine learning capabilities, web-based and mobile applications, and flexible, intuitive collaboration tools.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 95%
  • Reviews 82%
  • Momentum 65%
  • Popularity 66%

Oracle Field Service Cloud Pricing

  • Free Trial Not Available
  • Oracle Field Service Cloud Offers Custom plan.

92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

mHelpDesk logo
Scale business growth by managing your field service workforce effectively 3.9 Based on 388 Ratings
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What is mHelpDesk and how does it work?

mHelpDesk is a comprehensive field service management software that enables businesses to speed up their repetitive, slow and manual processes. The software’s automation capabilities regarding customer contact, appointment scheduling, bill generation and invoice structuring makes business processes a lot easier. It also helps users to manage leads, create estimates and send them directly to customers via email. Moreover, with an end-to-end job management feature, users find it easy to integrate field workers, dispatchers, schedules, custom forms and billing systems in one place and keep them organised. Also, to improve customer engagement rates, mHelpDesk provides users with appropriate lead and job details in real-time, allowing them to pull up customer data, wherever and whenever required. For billing and payments, the software enables field technicians to record their materials and time, which can be easily converted into an invoice. Detailed staff productivity reports allow businesses to get a real-time view of their working technicians.

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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features 84%
  • Reviews 88%
  • Momentum 64%
  • Popularity 88%

mHelpDesk Pricing

  • Free Trial Available
  • mHelpDesk Offers Custom plan.

Buyer's Guide Read Buyer's Guide

Typical Features

  • Helps in allocating jobs to the right person at the right time Job Scheduling
  • Sends instant status reports about the task with customer feedback Reporting
  • Allows you to view your workforce in real time and improve strategy Real-time Job Tracking
  • +10 more

Prices

46% software offer free trial

11% software offer freemium model

Software in Spotlight

Pricing Insights for Field Service Management Software

  • The Average Cost of a basic Field Service Management Software plan is $29 per month.

  • 46% of Field Service Management Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 11% offer a Freemium Model Allows users to access basic features at no cost..

List of Field Service Management Software

PRODUCT NAME SW SCORE AGGREGATED RATINGS
ServiceTitan ServiceTitan 98 4.1
Jobber Jobber 98 4.3
Housecall Pro Housecall Pro 96 4.4
FieldPulse FieldPulse 96 4.6
ServiceM8 ServiceM8 95 4.3
FieldAware FieldAware 95 3.8
Service Autopilot Service Autopilot 94 4.7
Fieldd Fieldd 94 4.3
Service Fusion Service Fusion 94 4.3
RazorSync RazorSync 94 2.8

Overview

Many professions demand to work on-site instead of just office-based jobs. Field service is necessary for construction workers, medical representatives, field technicians, and many such professionals. The field workforce and service need to be managed to maintain the smooth workflow and attain targets within deadlines. A field service management software helps to automate, enhance and better organize the given tasks and responsibilities. The software helps primarily in scheduling task, dispatching workforce or technicians, tracking staff activities on site, tracing vehicles on the road and also comes with several integrations to further improve the management activities.

Amidst a pool of options on automating the field service management tasks, selecting a single is a daunting task. It needs careful consideration of certain significant factors like:

  • Budget: If your budget offers limited room for premium installed ones, opting for online or cloud-hosted ones will be good. A web-based or cloud-hosted (SaaS) does not require installing anything extra and could be a cost-efficient choice.
  • Features: The feature list of software you are rolling your eyes on is significant to dot on. Presence of relevant and useful features in large quantity contribute to the functionality boost. 
  • 3rd-party integration: If field service management software comes integrated with other important apps and software then its utility value increases inevitably. It can help users in different ways also to do their assigned job.
  • Rating and Review: Software products with high scores and good reviews can be relied on because they receive that due to their productivity and utility value.
  • Customer Service: It is always a wise decision to check the security policies of the software company, their customer support services and response time. No software can be at its peak performance all the time. This thing needs to be checked timely.

Features

Typical Features

Job Scheduling

Helps in allocating jobs to the right person at the right time

Reporting

Sends instant status reports about the task with customer feedback

Real-time Job Tracking

Allows you to view your workforce in real time and improve strategy

Billing and Invoicing

This feature helps in issuing and handling the invoice and bills.

Analytics (Workforce)

Helps you track and analyse the performance of the workforce

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Route Optimization

Determines the cost efficient route to perform the order

Document Management

Ability to store and manage various information and documents in electronic format.

Digital Signature

A facility to capture digital signature in a secure format

Compliance Management

Helps in making an assessment of risks, ensures policy comprehension and that policies/procedures are being followed

Attendance Management

Helps to manage employee attendance or workforce presence in the workplace to reduce employee downtime

Offline Reporting

Helps you to save the data offline and synchronize as soon the device connects to the internet

Claims Management

Helps to organize and keeping track of insurance claims and as such claims made by patients.

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