Home/Glossary/Popular SaaS Features/Ticket ManagementUpdated on: March 28, 2024

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What is Ticket Management?

The method of handling issues and requests is known as ticket management. Tickets are basic data entities that are used to monitor anything that must be done. Ticket management is a very useful business method that is integrated into most communication software.

Software with Ticket Management

PRODUCT NAME SW SCORE (OUT OF 100) AGGREGATED RATINGS (OUT OF 5)
SysAid 98 4.4
PagerDuty 98 4.6
Freshdesk 98 4.3
Zoho Desk 98 4.4
Help Scout 98 4.5
LiveAgent 97 4.6
TeamSupport 97 4.3
osTicket 96 4.3
Jitbit Helpdesk 96 4.4
RepairShopr 96 4.5

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