Live chat is a medium that allows the employees to interact with website visitors or with each other in real-time. It can be either text, voice, or video-based chat that team members can use to get in touch with each other to discuss or resolve any ongoing issues.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
Crowdcast
|
98 | 4.7 |
TeamViewer
|
98 | 4.5 |
Doxy.me
|
98 | 4.5 |
GoToWebinar
|
98 | 4.4 |
Zoom
|
98 | 4.5 |
Freshdesk
|
98 | 4.6 |
TalkDesk
|
98 | 4.5 |
AutoLeap
|
97 | 0 |
Help Scout
|
97 | 4.5 |
RepairShopr
|
97 | 4.7 |
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