Nicereply

Analyse and Improvise at ease with Nicereply

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What is Nicereply and how does it work? Nicereply’s click-on-the-go surveys, allow companies to uncover information about customer satisfaction and advocacy in a hassle-free manner. The software employs CSAT, CES, and NPS based metrics to construct customer-specific surveys on the go. Here the respondents can put in their reviews, ratings, as well as suggestions as per convenience. Further, customised email templates allow professionals to present a Nicereply survey to individual clients in a manner of their liking. Additionally, Nicereply records ratings from the survey takers remotely. In simple words, a customer’s timing on the survey and if he completes or leaves it will all be recorded remotely and passed over to the organisation for an instant cumulative response. The organisation can then modify the survey presentation accordingly. Simple and clean code, responsive interface, and clot assets ensure rapid deliverability, easy loading and increased rates of response. Real-time integration with external platforms like Zendesk, Freshdesk, LiveAgent, Front, Pipedrive and more is of great use.

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Nicereply Features Show All Features

Survey/ User Feedback Features

Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Embeddable SurveyIt enables you to directly include your surveys on your own website
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Phone SurveyIt enables you to run your survey over telephones
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Nicereply Technical details

Support	Business Hours Online	Customer Type	Large Enterprises Medium Business Small Business
API		Location / Phone Number	Bratislava, Slovakia
Deployment	SaaS/Web/Cloud	Official Website	https://www.nicereply.com/
Deployment	SaaS/Web/Cloud	Category	Survey/ User Feedback Software

Nicereply Pricing

Pricing ModelFree Trial , Subscription , Quotation Based

MONTHLY YEARLY

Mini

$39 /Month Billed Yearly

Features

3 Agents
100 Responses per Month
Unlimited number of surveys
Unlimited surveys sent
Customization
Integrations
Analytics
Setup
Security

Start

$79 /Month Billed Yearly

Features

10 Agents
250 Responses per month
Unlimited number of surveys
Unlimited surveys sent
Customization
Integrations
Analytics
Setup and Security

Grow

$159 /Month Billed Yearly

Features

25 Agents
1,000 Responses per Month
Unlimited number of surveys
Unlimited surveys sent
Customization
Integrations
Analytics
Setup and Security

Business

$239 /Month Billed Yearly

Features

50 Agents
2,500 Responses per Month
Unlimited number of surveys
Unlimited surveys sent
Customization
Integrations
Analytics
Setup and Security

Enterprise

Custom

For More than 2500 Responses.

The software offers Enterprise pricing plan on basis of request.

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Disclaimer: The pricing details were last updated on 13/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Nicereply pricing.