ConvergeHub

About ConvergeHub

ConvergeHub is an all-in-one CRM software that helps businesses to grow. This CRM software manages the end-to-end customer lifecycle. From cold prospects to happy customers for a lifetime, brand advocates, and beyond, ConvergeHub manages all customer information and activities from one place. Businesses can manage marketing, sales, customer services and billing on the go. ConvergeHub provides a 360-degree customer view and avoids duplicate data entry. Companies can empower their sales reps with the ConvergeHub Salesforce Automation system. It automates the monotonous activities connected with selling, thus allowing sales representatives to focus more on completing transactions. ConvergeHub's sales pipeline management and workflow automation technologies enable sales professionals to close more transactions in less time and with fewer clicks. The software further allows businesses to build and run automated campaigns across different channels such as social, email, and mobile to increase the chances of getting more leads. ConvergeHub CRM helps organisations to provide a more personalised experience, which improves customer support operations.

Screenshots & Videos

Pricing

Free Trial Available
Starts at $9.0. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

71%
Momentum

60%
Popularity

79%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

ConvergeHub Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Unique Features

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting customer behavior and sales opportunities

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

ConvergeHub Pricing

Free Trial

Available

Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Starter $9.00 $9.00 per user / month

$9 per User per Month billed Yearly

$11 per User per Month billed Quarterly

Features

500 Leads
500 Accounts
500 Contacts
500 Deals
500 Cases
500 Events
500 Tasks
500 Notes
250 MB Storage
500 emails per user / month
App Store

Pro $29.00 $29.00 per user / month

$29 per User per Month billed Yearly

$35 per User per Month billed Quarterly

Features

5000 Leads
5000 Accounts
5000 Contacts
5000 Deals
2500 Cases
Unlimited Events
Unlimited Tasks
Unlimited Notes
2 GB Storage
2500 emails per user / month
App Store
5000 Targets
Unlimited Campaigns

Premium $59.00 $59.00 per user / month

$59 per User per Month billed Yearly

$65 per User per Month billed Quarterly

Features

Unlimited Leads
Unlimited Accounts
Unlimited Contacts
Unlimited Deals
Unlimited Cases
Unlimited Events
Unlimited Tasks
Unlimited Notes
4 GB Storage
5000 emails per user / month
App Store
Unlimited Targets
Unlimited Campaigns
Custom Fields
Products
Quotes
Invoices
Payments
Automation

Industry Edition Custom

Customized for industry and requirements.

Features

Includes features in Premium Edition plan

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 03/02/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about ConvergeHub Pricing.

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ConvergeHub Reviews

User Rating

4.9/5 (Based on 64 Ratings)

Ratings Distribution

Excellent
87.5%
Very Good
10.9%
Average
1.6%
Poor
0%
Terrible
0%

Do You Use ConvergeHub?

Write a Review

Review Summary

Overall, users generally express satisfaction with the software, highlighting its user-friendly interface, customizable features, and integrated communication capabilities. Many reviewers appreciate the platform's ability to streamline workflows, manage customer relationships, and automate tasks, leading to improved productivity and efficiency. However, some users have reported occasional technical glitches, limited reporting options, and challenges with customer support responsiveness. Additionally, pricing concerns and perceived complexity for certain tasks have been mentioned in some reviews.

Pros

Comprehensive business management: ConvergeHub combines CRM, sales, marketing, project management, and customer support in one platform.
Userfriendly interface: ConvergeHub's intuitive interface and customizable dashboard make it easy for users to navigate and manage their data.

Cons

Reporting could be improved: Some users have reported that ConvergeHub's reporting capabilities are limited, making it difficult to generate indepth reports.
Limited integrations: ConvergeHub's integration capabilities are limited, making it difficult to connect with other business applications.

ConvergeHub User Reviews

AI-Generated from the text of User Reviews