Home/Live Chat Software/LiveHelpNowUpdated on: December 7, 2022
LiveHelpNow - Live Chat Software
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

LiveHelpNow

Frame out the best customer support experience for your team
(186 Ratings) Write Review

What is LiveHelpNow and how does it work? LiveHelpNow is an appropriate customer service management software that helps companies provide adequate support to individual customers through chat, SMS, support ticket and FAQs. The software enables seamless communications between brands and their end-users across multiple mediums as per choice. Moreover, with LiveHelpNow, users can even get the received emails converted into support tickets on the go. It opens additional ways of communication through favourite social media channels, without much of a hassle. LiveHelpNow is an ideal software for call centres. It allows teams to create and manage unlimited workflows, chat portals and related content unique to different brands and individual products. Further, AI-based chatbots made available within the same are capable of handling frequently asked questions besides providing adequate solutions to common issues in real-time. LiveHelpNow also supports targeted engagements, facilitating seamless interaction between online visitors and the agent, leaving a strong impact on the minds of the former. Users can also create and launch pre-chat and post-chat surveys to gain a clear understanding of present business proceedings.

LiveHelpNow Awards

LiveHelpNow Features Show All Features

LiveHelpNow Technical details

Support 24/7 (Live rep) Online Customer Type Medium Business Small Business
API Location / Phone Number Willow Grove, Pennsylvania / +1 877-548-3001
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Official Website https://www.livehelpnow.net/
Category Live Chat Software Help Desk Software

LiveHelpNow Pricing

Pricing ModelFree Trial , Subscription
Chat and SMS
$21 /Month

$226.8 per Year billed Annually, Pricing varies based on number of agents

Features

  • Number of Agents: 1
  • Realtime Visitor Monitoring
  • Customer Lists
  • Social Integration
  • Custom Information Feed
  • Advertising Billboards
  • SMS Chat
  • Facebook & Twitter Integrations
  • Intelligent Triggers & Automations
  • Plugins & Integrations
  • Fully customizable with CSS
  • CRM Integrations
  • Remote Assistance
  • Eventing API / Webhooks
  • Enterprise Reporting & Analytics
  • Customizable Surveys
  • Multibrand Support
  • Intelligent Canned Messages
  • Automatic Language Translation
  • Chat Whisper
  • Inquiry Transfer
  • Spell Check
  • File Transfer / Attachments
  • PCI / HIPAA, Financial grade security
  • Conversion Tracking
  • Secure Forms
  • Automatic Inquiry Tagging
  • Agent permissions and restrictions
  • Filter & Search
  • Exportable Inquiries
  • Beautifully integrated Chat, Ticket and Knowledge base
  • Call center ready
  • Video chat
  • Visitor banning
  • US Based phone, chat & email support
FAQ / Self-Service
$21 /Month

$226.8 per Year billed Annually, Pricing varies based on number of agents

Features

  • Number of Agents: 1
  • Plugins & Integrations
  • Fully customizable with CSS
  • Enterprise Reporting & Analytics
  • Multibrand Support
  • File Transfer / Attachments
  • Automatic Inquiry Tagging
  • Filter & Search
  • Self-service FAQ Articles
  • Fully Customizable FAQ Site
  • Beautifully integrated Chat, Ticket and Knowledge base
  • Call center ready
  • Video chat
  • Visitor banning
  • US Based phone, chat & email support
Support Ticket
$21 /Month

$226.8 per Year billed Annually, Pricing varies based on number of agents

Features

  • Number of Agents: 1
  • Customer Lists
  • Social Integration
  • Facebook and Twitter Integrations
  • Intelligent Triggers and Automations
  • Plugins & Integrations
  • Fully customizable with CSS
  • CRM Integrations
  • Enterprise Reporting & Analytics
  • Customizable Surveys
  • Multibrand Support
  • Intelligent Canned Messages
  • Inquiry Transfer
  • Spell Check
  • File Transfer / Attachments
  • PCI / HIPPA, Financial grade security
  • Conversion Tracking
  • Secure Forms
  • Automatic Inquiry Tagging
  • Customizable Email Form
  • Chat-to-Ticket
  • Agent permissions and restrictions
  • Filter & Search
  • Beautifully integrated Chat, Ticket and Knowledge base
  • Call center ready
  • Video chat
  • Visitor banning
  • US Based phone, chat & email support
Call Management
$9 /Month

Pricing varies based on number of agents

Features

  • Number of Agents: 1
  • Plugins & Integrations
  • Fully customizable with CSS
  • Enterprise Reporting & Analytics
  • Multibrand Support
  • File Transfer / Attachments
  • PCI / HIPAA, Financial grade security
  • Secure Forms
  • Automatic Inquiry Tagging
  • Agent permissions and restrictions
  • Filter & Search
  • Call logs
  • Capture Callback Requests
  • Beautifully integrated Chat, Ticket and Knowledge base
  • Call center ready
  • Video chat
  • Visitor banning
  • US Based phone, chat & email support
  • Visitor banning
  • US Based phone, Chat and Email support
Screenshot of the Vendor Pricing Page
View Full Screen

Disclaimer: The pricing details were last updated on 11/01/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about LiveHelpNow pricing.

LiveHelpNow Alternatives LiveHelpNow Alternatives

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More LiveChat
(2017 RATINGS) LiveChat LiveChat is one of the most widely used live chat software catering its services to over 23,000... read more
Start Free Trial LiveHelpNow vs LiveChat
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Intercom
(2278 RATINGS) Intercom Intercom is a sales, marketing, and support solution that aims to help you connect with more... read more
Start Free Trial LiveHelpNow vs Intercom
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Crisp
(144 RATINGS) Crisp A live chat software embedded with tools and features to help you convert your visitors into... read more
Start Free Trial LiveHelpNow vs Crisp
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More tawk.to
(207 RATINGS) tawk.to tawk.to is an intuitive live chat software that helps businesses to connect with their customers... read more
Start Free Trial LiveHelpNow vs tawk.to
97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More JivoChat
(106 RATINGS) JivoChat JivoChat is specifically built for E-commerce companies to serve as an effective business... read more
Start Free Trial LiveHelpNow vs JivoChat
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Freshchat
(265 RATINGS) Freshchat Freshchat is the modern messaging solution that delivers effortless customer service for the... read more
Start Free Trial LiveHelpNow vs Freshchat
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Olark
(729 RATINGS) Olark Olark is a live chat software developed to connect the users to the right customers with automated... read more
Start Free Trial LiveHelpNow vs Olark
94% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Provide Support
(85 RATINGS) Provide Support Provide Support allows its users to add live chat on their websites and provide instant support to... read more
Start Free Trial LiveHelpNow vs Provide Support
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More SnapEngage
(170 RATINGS) SnapEngage SnapEngage is an enterprise chat monitoring software that helps sales and support teams to drive... read more
Start Free Trial LiveHelpNow vs SnapEngage
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More Smartsupp
(80 RATINGS) Smartsupp Smartsupp offers a number of exciting tools and features that make the job of converting website... read more
Start Free Trial LiveHelpNow vs Smartsupp

LiveHelpNow Reviews

OVERALL RATING 4.3 Based on 186 Rating(s)
Rating Distribution
  • 60.1 %
  • 31.5 %
  • 6.7 %
  • 1.1 %
  • 0.6 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on LiveHelpNow

What makes LiveHelpNow different
What makes LiveHelpNow different
LiveHelpNow - The future is personal!
LiveHelpNow Company Profile
LiveHelpNow Live Chat

LiveHelpNow Slides

LiveHelpNow presentation
LiveHelpNow presentation

LiveHelpNow FAQs

LiveHelpNow is Live Chat Software. LiveHelpNow offers the following functionalities:

  • Visitor Targeting
  • Video Chat
  • Transfers
  • Shortcut Messages
  • Offline Form
  • Knowledge Database
  • Co-Browsing
  • Call Me Option
  • Agent Scheduling

Learn more about LiveHelpNow features.

Yes, LiveHelpNow provides API.

Customers


Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com