What are the best aspects of this product?
I like that it covers all the bases: email, web chat, landing pages, forms, campaigns, deal management. The interface is nice and clean. Not cluttered like some other applications. The setup and administration is fairly straightforward. The VERY best thing is that EVERY person I've talked to or chatted with has been A+. Super helpful, above and beyond the call of duty. I'm super impressed with the people.
What aspects are problematic or could work better?
The deals management functionality needs some work, but I love the simplicity. I want to configure it more than I can today.
What features/services would you like to see in future versions of this product?
I'd really like to see improved Deals Management. I love that it's very simple, but there are some basic features that I'd really like to see improved. Especially around field types for instance.
What specific problems in your company were solved by this product?
Email Marketing simplified,
Deal Management simplified,
Web Chat easily integrated,
Are you a current user of this product?