Desky is a simple helpdesk ticketing solution that’s fast and affordable to delight customers. The platform is designed to make support tickets work faster for customers and agents. With a transfer button right next to the support ticket, users can assign it directly to the respective departments and team members. With the unique user interface design, users can respond to their customers faster and easier. The live chat option comes with a mix of the right features to boost conversions. It helps to maintain brand consistency by styling the customer helpdesk according to your brand’s look and feel. Users can personalize brand elements like logo, color, content, and favicon. Businesses can design their Desky by selecting what information is perfect to grab customer attention. It allows users to link their subdomain to their support portal. The tool provides an option where tickets can be converted to emails automatically and also convert incoming emails into tickets.
Pricing
SW Score Breakdown
Platforms Supported
Organization Types Supported
API Support
Modes of Support
Unique Features
Multi-language Support
Available in multiple languages to support global customersMulti-brand Help desk
Allows to manage multiple support portals on a single platform by offering product differentiation and branding featuresAI Assistant
AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.Standard Features
Concurrent Calling
Allows to place more calls simultaneously without reducing call quality.Free Trial
Not available
Pricing Options
Freemium ( Limited Features )
Premium Plans ( Subscription )
Pricing Plans
Free Free
Features
Freelancer $4.50 $5.00 per month
Features
Startup $17.08 $19.00 per month
Features
Business $35.08 $39.00 per month
Features
Enterprise $134.08 $149.00 per month
Features
Screenshots of Vendor Pricing Page
Disclaimer: The pricing details were last updated on 27/04/2020 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Desky Pricing.
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sponsored92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
80% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
85% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
82% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
83% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Desky.support 5 s...
What is Desky used for?
Desky is Help Desk Software. Desky offers the following functionalities:
Learn more about Desky features.
What are the top alternatives for Desky?
Does Desky provide API?
No, Desky does not provide API.
Vendor Details
Mumbai, India Founded : 2020Contact Details
Not available
https://desky.support/
Social Media Handles
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