Volusion is Drop Shipping Software. Volusion offers the following functionalities:
- Order Management
- Shipping Management
- Supplier Management
- Product Data Management
Learn more about Volusion features.
Volusion as a shopping cart software and eCommerce website store helps brands expand their online presence. By opting for Volusion, companies get to join 180,000+ entrepreneurs from all over the world. They get to generate a stunning online presence without code in a hassle-free manner by utilising an inbuilt comprehensive site builder and responsive themes. Moreover, the software helps users enhance their selling process in real-time, all they need to do is add required products, mention variant pricing and write down related descriptions. Built-in SEO tools offered by the software helps brands attract traffic. It also offers active integrations with eBay, Amazon Marketplace and more. Moreover, brands can utilise Volusion to get accurate insights into customer details, order history and contact information. This also helps them handle returns and enable special shipping rates on individual products. Other available features include Fraud score, SSL certificates, marketing tools and more.
| Support | 24/7 (Live rep) Online | Customer Type | Freelancers Medium Business Small Business |
| API | Location / Phone Number | Austin, Texas / +1 800-646-3517 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS | Category | Drop Shipping Software |
Disclaimer: The pricing details were last updated on 11/03/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Learn more about Volusion pricing.
Volusion is Drop Shipping Software. Volusion offers the following functionalities:
Learn more about Volusion features.
Yes, Volusion provides API.
What do you like best?
It is easy to add product to the store, as well as process orders. It works well with our merchant services account and have had no hiccups in over five years since I started managing the store. When I have had to contact customer service or a technician they have always been friendly and resolved all issues.
What do you dislike?Unless I am missing it, I wish there was a way to archive a product and not have it show up in the list of products. I do not want to delete it because data is tied to it, but it sure would shorten the list of products that I manage.
Recommendations to others considering the product:Do your research, but I have found Volusion easy to use and the people great to work with.
What problems are you solving with the product? What benefits have you realized?To have a working store for our members and one that is easy to manage. That is the benefit that we have realized with Volusion.
I have been thoroughly impressed with all of the services offered by Volusion. - AMAZING customer service (real humans who speak English and are knowledgeable of the products)- Chat service that functions as a support ticket with email (no waiting in lines, just ask your question and you'll receive a fast response that also goes to your inbox)- Clean, practical, and customizable UI - Affordable- Turn-key operation- TONS of marketing data
PROS & CONS
What are the best aspects of this product?
Volusion allows us to create a competitive website where we can freely showcase all of our products and services. Customization is allowed since there are countless of templates that you can choose to enhance your on-line shops. It also allows you to collect real-time payments using either credit/debit cards, which takes place as soon as the customer clicks the add to cart and check out option.
What aspects are problematic or could work better?
Should you wish to purchase additional templates for your website, you will be required to pay extra. The paid templates are helpful and necessary for an e-commerce site, but I'm thinking twice whether to purchase some or not because I find the pricing too expensive for my liking. Also, there are times when credit card payments are being declined outright because there aren't enough shipping cards available on stock. We have raised this issue repeatedly to Volusion, and we are hoping that they can take action as soon as possible.
What specific problems in your company were solved by this product?
One of the main selling points of Volusion is its ability to collect online payments in real-time. It is easier for you to sell your products and services and gain unlimited income by utilizing your e-commerce website. We no longer have to spend countless productive hours doing inventory because the app itself does the job for you. So you always have an idea of how many items of each product you have sold at a specific time.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
One of the reasons why I enjoy working is due to using Volusion; they have excellent technical support staff. I am not savvy when it comes to all of these technical and programming staff, and they are always accommodating and patient whenever we need extra help or assistance.
What aspects are problematic or could work better?
Tech support is very much okay, but the downside is that Volusion made some recent changes in terms of support coverage depending on plan rates. For lower plan rates, they only offer e-mail or chat support, which does not apply to urgent issues. I'm sad that phone support is only provided for premier plans amounting to $299 per month. As much as I would like to subscribe to that particular plan, I find it expensive and unaffordable. As of the moment, we do not have any choice but to ask for help from chat representatives, which is time-consuming.
What specific problems in your company were solved by this product?
I am using Volusion not just for website creation but also to add some features to improve the overall look of my website. My main goal is to impress my clients at the moment they enter my site. The more time they spend browsing, there is a bigger chance that they will end up buying something. I see the positive impact of Volusion through my sales figures.
Are you a current user of this product?
No
PROS & CONS
What are the best aspects of this product?
Customers don't need to visit a physical store to shop for what they want and need. Volusion helps any business owner achieve his or her ideal E-commerce platform. Shopping is now made easy and convenient for customers because it can be done anywhere and everywhere.
What aspects are problematic or could work better?
They could modify their prices to make more clients happy. Let's face it the price is not affordable, and there's a lot of room for improvement, especially when it comes to their outdated and dull-looking templates. If you want to use more of the high-end themes to make your site, you need to pay extra, which for me is not worth it.
What specific problems in your company were solved by this product?
Creating a professional-looking e-commerce site is an excellent way to keep things going in the company. You can get your website up and running in no time. Volusion is fast, easy, and efficient, which is very helpful to any online business.
Are you a current user of this product?
No
What do you like best?
This e-commerce website software always allow us unlimited templates which really help us in our stores to sell online. We can easily collect our payments from customers according to the sales products. By creating the e-commerce websites stores, so it offers retail sales online with instant payments through our credit cards.
What do you dislike?The main drawback that I really not liked about it is that the e-commerce websites templates are so limited and expensive, so we can’t afford these templates due to its cost and as a result we cannot easily customise our sales products. Sometimes, we cannot use our credit cards due to shortage of modern shipping cards.
What problems are you solving with the product? What benefits have you realized?The best thing about Volusion software is that the payment processing is so fast and exact as you sales your product. So, it provide the fully profitable e-commerce websites software. Moreover, we can easily keep track all of our sales products that we sell for their customers.
PROS & CONS
What are the best aspects of this product?
I rank it quite high on the list of successful shopping cart solutions, giving only slight priority to Magento for its sexy open-source appearance. There are many things I consider to be excellent about this product: it is kind of robust, but that doesn't affect its speed and functionality; my contact with Austin support showed me that they do care about customers, and they are knowledgeable enough to handle every problem; they don't make false promises, and they will tell you everything as it is; quality beats Magento with miles, unless you compare looks, I already said that; and finally...we've been using it for 3 years, and we never had a reason to complain. How does that sound?
What aspects are problematic or could work better?
OK, let's name few things that are not exactly mind blowing: A/B testing is absent; product prices are not dynamic they are calculated on the basis of an alghorithm, so you won't be able to make reductions and special promotions; Web 2.0 is just a myth (unfortunatelly); for the sake of truth, some competitors have niftier features.
What specific problems in your company were solved by this product?
It's not gonna sound that modest, but it is the truth: we are running a successful ecommerce website with an annual revenue of plus $1M. Our number of customers increased to 20K, and we're displaying/selling over 500 products. Note that this was when we started selling, we reached 1M out of the blue! Besides, there is no need of extra coding knowledge, which team doesn't like that?
Are you a current user of this product?
Yes
What do you like best?
Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes.
What do you dislike?I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix your issue that might not be exactly what you need.
Recommendations to others considering the product:There sites have lots of free design templates and they are all customizable. If you have a issue with anything getting in touch with there technical support is fairly easy. Only issue is unless you have there most expensive plan all technical support is done via messages through there site.
What problems are you solving with the product? What benefits have you realized?Website support for add feature to site.
What do you like best?
Volusion technical support is awesome. No matter what the problem is they will help you solve it no matter how long it takes.
What do you dislike?I don't like the fact that they took away phone support from all packages except the most expensive plan at $299 a month. Most small business like mine can not afford that plan so we are stuck with message support. Which mean being at you computer until they answer you or you will get a message with a way to fix your issue that might not be exactly what you need.
Recommendations to others considering the product:There sites have lots of free design templates and they are all customizable. If you have a issue with anything getting in touch with there technical support is fairly easy. Only issue is unless you have there most expensive plan all technical support is done via messages through there site.
What problems are you solving with the product? What benefits have you realized?Website support for add feature to site.
Volusion team help me to go in the right direction! thanks!
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