MEET CLARA - THE AI BEHIND SMARTER SOFTWARE CHOICES
Best Reputation Management Software At A Glance
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BirdEye and how does it work?
BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc.
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User Sentiment
California, United States
97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Yotpo and how does it work?
Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield.
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User Sentiment
New York City, NY
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Trustpilot and how does it work?
Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals.
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User Sentiment
Copenhagen, Denmark
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SaaSworthy’s own chatbot that helps you find, compare, and choose better in seconds.94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is GoSite and how does it work?
GoSite software is an All-in-one platform for customers to find, book, and pay for your services. The software offers a drag and drop tools to build and customize your website using a drag-and-drop editor. Collaborate with teams to manage schedules via calendar and allow customers to book your services 24/7. It integrates with QuickBooks, Outlook, Gmail, Google My Business, and more. It supports Mobile Android and iOS. Small companies make use of the software.
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User Sentiment
San Diego, CA
Live Since 2013
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RepuGen and how does it work?
RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners.
Read moreSW Score Breakdown
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is NiceJob and how does it work?
NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow one’s business. One can improve SEO rankings and gain more sales, thus boosting traffic. NiceJob makes it easier for users to attract more reviews by converting their customers into fans, thus building the brand image. This also helps to increase one’s referrals and get recommendations, thus making a wider reach. Users can get more sales by turning an increasing number of visitors into actual and paying customers. The software is quite easy and quick to set up, and it helps to design, create and manage one’s business website. One can gain more reviews through the popular social media platforms like Google, Facebook, Twitter and others. With NiceJob, users can make their website rank higher in the SERPs and even on Google Maps, thus winning more traffic and be considered as a top-rated service provider in your industry. The application comes with a smart funnel that helps in distributing one’s reviews across various social media sites where they will have the maximum views. The NiceAI review reminder feature of the software sends notifications to customers whenever they leave without giving a review.
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User Sentiment
Vancouver, Canada
Live Since 2017
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Endorsal and how does it work?
Endorsal is a platform that collects high-quality testimonials for its users to help build the loyalty of customers. The software streamlines the entire process by fully automating it, and hence saves time and money of the business. Users can choose the information they want to collect from the customers and then customize the forms accordingly to suit the requirements of the business. One can integrate their current feedback flow and provide users with a pre-filled form containing previous data. Endorsal enables its users to display the testimonials anywhere they want with just three lines of code. Users can choose from the clean and responsive templates provided by the software and customize them to suit the branding. The software allows users to embed testimonials anywhere they like with no knowledge of coding. Customers can publish their comments on various review platforms such as Facebook pages, Yelp, and Google My Business. Users can trigger timely pop-ups featuring the best testimonial providers to increase the conversions.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Awario and how does it work?
Awario is a tool used for monitoring your brands or products on Social Media Networks and the Web. Monitor, track, analyze, generate leads and enhance your SEO search with keywords. Search filters based on location, language and more are available and receive instant notifications from Web and Social Media. The software crawls 13 billion sources daily, in addition to their APIs. A customer engagement platform to improve customer experience, build brand loyalty, and grow brand awareness. The software supports your desktop, laptop, smartphone, or tablet, and manage your customer feedback and respond intensely.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ReviewInc and how does it work?
ReviewInc cloud-based reputation management software helps to generate reviews, monitoring reviews and brand reputation online. Users can track reviews on all significant review sites. Quick business evaluation becomes possible as users are able to get reviews from Google & Facebook in real-time within seconds. User-specific reports, PDF reporting, email reports, custom reports are available. Tracking trends help monitoring the online reputation. Robust analytics are available to do sentiment analysis, competitor analysis, multi-variant analysis etc. ReviewInc allows precise configuration of the preferred review sites for different campaigns. It features geolocation auto-Sensing forms.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Broadly and how does it work?
Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is myPresences and how does it work?
myPresences is an online presence and reputation management software that helps to increase your business outreach to make it adapt to the online competition. Have questions regarding online business such as listing and registration of company, responding to reviews or how to improve online presence? This software answers them all. Expand your business by increasing online presence, enhancing your reputation through ratings and reviews and ensure online visibility by working smarter. Be engaging and make a strong online presence while being to the point with a consistent quality content production. This app allows users to be readily available on searches and other web portals. Monitor your reports online and accordingly improve your online rankings. Be present on almost everything online through this software’s analytics and KPIs. List down the places to expand your business online in a strategical manner and choose your category of business. Manage your reviews online and try to reply to all as that boosts customers confidence and your online reputation. Increase your visibility online by SEO approach a dashboard for real-time performance analysis in the different sectors of your presence.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Mention and how does it work?
Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns.
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User Sentiment
Paris, France
Live Since 2012
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ChatMeter and how does it work?
ChatMeter is an advanced reputation management software that is developed with the aim to enhance the online presence of companies, agencies, and multi location businesses. It provides smart tools to identify, monitor, and manage important reviews and track their quality to measure against the competitors for providing you an upper hand in the online marketplace. With ChatMeter, users can take full control of their review management process to create an online presence that speaks for itself. It enables the users to respond to their reviews to increase their engagement rate which furthers increases their visibility on the internet. It provides features for bulk responding, task reporting, and insightful analyzing. It also offers tools for social media monitoring and sentiment analysis along with campaign management. Users can personalize their own templates and obtain detailed insights about their brands growth and engagement rate with ChatMeter. It further provides 3 unique survey options along with custom alerts to its users. The platform offers support for both iOS and Android and the pricing strategy is quotation based.
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User Sentiment
San Diego, California
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Podium and how does it work?
Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out.
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User Sentiment
Lehi, Utah
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is WebPunch and how does it work?
WebPunch web-based reputation management software can also be used as a review management tool. WebPunch can load your listings to 300+ directory sites. You will find help in doing campaign management, review monitoring, social media monitoring & response management. Users can conduct sentiment analysis to discover how influential their brand actually is in the market. WebPunch features a dashboard that ensures proper display of all data and helps to take calculative decisions. You will be notified about the reviews where your brand is mentioned anywhere the social media channels. Users can expect to find software solution in managing customer feedback & responding to online reviews.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Starfish Reviews and how does it work?
Starfish Reviews is a great Wordpress plugin for anyone who is looking to include the option of visitor-generated reviews on their websites. Users can customize their funnel and begin by installing the plugin on their website. This puts them in complete control of the data, making the tool much cheaper than other similar options. Users can send their funnel URL to all their customers and followers right from their newsletter app, email, CRM, and the like. The generated funnel then automatically encourages satisfied clients to leave behind a review, helping users boost the social score of their website. The resulting influx of ratings would enable users to boost and showcase their overall digital reputation, while also improving the SEO score and influencing potential leads to choose them over their competitors. Via relevant integrations, Starfish Reviews helps users to get more positive reviews on platforms such as Google Business, Facebook, Yelp, Amazon, Foursquare, Yellow Pages, and the like.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Opinew and how does it work?
Opinew is a product review app where users can customize plugin design and make it an integral part of the web-store. One can request review emails to capture the attention of customers. Users can also customize the color scheme of the plugin and enhance SEO rankings to stay ahead in Google search results. The app also allows one to review imports from Aliexpress, Amazon and Ebay to make the shop seem engaged. Users can reply to reviews whatever be the nature of them, offer coupons to retain customers. One can pin the favorite ones on the dashboard for easy customer attraction and manage the negative ones by politely asking for the reason behind the dissatisfaction. Opinew is inbuilt with smart analytics to see how other people are treating the reviews and how those can help increase sales. One can integrate with Shopify’s coupon system to offer coupons and share the reviews of customers on the social networking pages of his or her business. This helps to draw customers and increase interaction between the business and shoppers.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Review Tool and how does it work?
Review Tool is a review management tool that aids you in generating more positive reviews, which further helps in improving the ranking and boost your business. It is capable of monitoring and showcasing reviews as well. With this software, you can send review requests to your buyers through both text messages and emails. Moreover, you can add your private SMTP server to send emails with your personal domain name. It also comes with a review monitoring feature that allows you to track your reviews from across the web and get a prompt notification, both in the case of a positive or a negative review. It features smart review cards that can be customised according to your branding and is also coupled with a QR code, which will help you to get more reviews effortlessly. Additionally, it also has a trust badge feature that can be completely customised with the help of CSS code. This feature will enable you to generate genuine customers for your business. Review Tool offers a feature called screening survey that can be turned on or off, and it allows you to survey your clients to inspect if they are happy with your services or not.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is PinMeTo and how does it work?
PinMeto is a local SEO software that helps businesses get discovered, found and verified on the largest search, maps and social media platforms. The solution makes sure that the company’s chain or franchise locations can be found on channels including Foursquare, Twitter, Google, Instagram and more. PineMeTo helps marketing teams of different businesses to save time in organising listings across the major search, social media channels and maps. With PinMeTo, one can add temporary or specific information to the original listings like contactless delivery, holiday opening hours and more. This tool also can be used to control a brand’s reputation by taking care of the comments, messages, reviews and ratings. PinMeTo also helps companies to make similar branding texts for all locations, besides boosting a company’s marketing efforts by activating their local pages and engaging local audiences. Furthermore, the software enables companies to get insights into the search results appearances for one, some or all locations. PinMeTo is trusted by notable companies like Hertz, H&M, 7-Eleven.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Experience.com and how does it work?
Experience.com has built the most impactful Experience Management Platform (XMP) available anywhere, with features to drive operational and behavioral change, in real-time, during the moments that matter. XMP delivers impactful business outcomes including increased customer satisfaction, brand loyalty, online reputation and visibility, as well as improved employee engagement, and compliance - making every experience matter more.
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User Sentiment
San Ramon, California
Live Since 2015
Typical Features
The Average Cost of a basic Reputation Management Software plan is $29 per month.
48% of Reputation Management Software offer a Free Trial , while 28% offer a Freemium Model .
Reputation matters highly as a company with tarnished market reputation will have to experience its downfall very soon. A positive brand image can help a business climb the success ladder quite higher and that too comfortably. The internet is a medium where brand awareness and promotion can be done faster, but it needs to be constantly monitored for achieving so in reality. Reputation management involves taking good note of what others are saying about you or your business and then applying smart tactics to influence their opinion in your favor. A reputation management software helps in ensuring the maximum possible promotion of brand through positive user reviews online.
There are plenty of reputation management software available in the market. Narrowing down using some filters can contribute towards a quality purchasing decision. Take these factors into account to ensure so.
Typical Features
Enables users to timely track and monitor reviews to facilitate quick response
Facilitates timely and proper collection of product and/or business reviews
Allows timely responding to the feedback given by the product users/hotel guests
Allows discovering the stand of customers/audience towards a brand/product/service through analysis of opinion made in comments.
Helps to track, monitor, and manage multiple social media channels to find the responses by your followers about a specific brand/company/person online
Allows a user to analyze and track marketing campaigns across multichannel efforts
Users can measure and improve social media marketing performance
Helps in applying game mechanics to the work environment for better collaboration and engagement
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