Reputation matters highly as a company with tarnished market reputation will have to experience its downfall very soon. A positive brand image can help a business climb the success ladder quite higher and that too comfortably. The internet is a medium where brand awareness and promotion can be done faster, but it needs to be constantly monitored for achieving so in reality. Reputation management involves taking good note of what others are saying about you or your business and then applying smart tactics to influence their opinion in your favor. A reputation management software helps in ensuring the maximum possible promotion of brand through positive user reviews online.
Trustpilot pricing: Starts at $200.0. Offers Free-forever plan.
What is Trustpilot and how does it work?
Trust Pilot is an excellent customer review management software that assists web based businesses to build trust and create a connection with their customers. As per the current market scenario, there are thousands of businesses open wide for us, providing us numerous options to choose the best. But the question arises, how do we differentiate between the beneficial and the hazardous? To help us choose the best, Trustpilot is a free and open to use software for every company and consumer, an application where everyone can share product reviews. Sharing experiences helps others in making better choices and also benefits the companies in making better sales. It is a proven fact that before buying any commodity, a high proportion of the population first check the web and go through the messages commented by the pre-users. It is there everyone understands how reliable a product or a brand is. And Trust Pilot helps the brand in gaining that reliability. From baby products to high-tech technological goods, comments on the standards and usage of every good are available on the site. Trustpilot does not only help customers buy prudent products but also helps corporations get better sales and stand out in the market with a favorable reputation. They provide a free starter pack for the beginners and a wide range of premium plans for professionals. show more
BirdEye pricing: BirdEye Offers Custom plan.
What is BirdEye and how does it work?
BirdEye is an all-in-one marketing platform for multi-location businesses to help them deliver the best customer experiences in every step. This is an automated platform that uses data and advanced tools to collect reviews, convert leads, run surveys, text customers and provide referral benefits to the same. BirdEye helps business to be found by potential clients by consistently trying to gain engagement with them. The platform provides various means to connect business with customers, including webchat, video chat and mass texting, besides periodically forwarded reminders about individual products. BirdEye can also be used to organise surveys to get feedback from valuable customers. The feedback helps brands fix problems in their system and make strategies for the future. Whether the business has only a couple of branches or it is operating with hundreds of wings, BirdEye helps in every possible way to grow in this competitive market. Its services are beneficial to all kinds of companies, no matter if it belongs to healthcare, finance, automotive, education, real estate, etc. show more
Mention pricing: Starts at $24.0. Offers Free-forever and Custom plan.
What is Mention and how does it work?
Mention allows you to keep up to date with what people are saying about your brand on the internet and social media. Its real-time monitoring capabilities can give you insight into updates about your company as they happen. Mention also provides automated reports, which can provide more detail about, and insight into, what these mentions on the web and social media mean for your business. You can then share these reports with both people internally at your company, as well as external clients. Mention enables you to also see what your competitors are doing by monitoring the web and social media for mentions of their brands. This means you can learn from the good and the bad of their strategy. Mention comes with Boolean alerts, which enables you to more accurately monitor what people are saying. It also allows you to discover influencers in your industry so you can create more effective outreach campaigns. show more
Reputation.com pricing: Reputation.com Offers Custom plan.
What is Reputation.com and how does it work?
Reputation.com is a smart reputation management software that assists the users in creating an online presence that speaks for itself. It helps the user in maintaining, monitoring and improving online reviews and ratings of their brand to increase both brand and customer value. Reputation.com is an industry leading software that enables the users to improve and monitor their online reputation to enhance their company’s growth. It provides you with the option to get a 360 degree view of your entire online reputation that helps the client in effectively managing their social media, customer surveys, online reviews, and business listings. It further offers an advanced reporting and analytics tool to provide detailed insights that assists the clients in delivering better service and gaining more visits, traffic, and revenue. Users get the feature for monitoring social media, analyzing sentiments, and managing responses with Reputation.com. You also get the options to access social media metrics and to monitor reviews with the platform. The pricing of the software is quotation based and you will have to contact them directly on their official website to extract particular pricing details. show more
Yotpo pricing: Yotpo Offers Free-forever and Custom plan.
What is Yotpo and how does it work?
Yotpo is a comprehensive review and rating platform for businesses to get on-time feedback from their customers. The solution uses data-driven tools, enabling businesses to generate customers feedback and gain detailed insights into their shopping experiences. Yotpo turns customers’ content into sales by collecting reviews, ratings and Q&A with its AI-powered tools. It offers customisable displays which makes it easy for brands to personalise the platform as per their own choice. The software even allows businesses to moderate, measure and optimise their content in one place. It provides a completely integrated experience by offering ultimate control over how businesses collect, display and market with user-generated content (UGC). It also measures how UGC impacts business performance with an easy to use analytics dashboard. Yotpo’s scalable infrastructure facilitates businesses of every size and design to collect reviews and grow. To keep companies’ data secure, it is in compliance with GDPR and is approved by SOC2 and Privacy Shield. show more
Broadly pricing: Broadly Offers Custom plan.
What is Broadly and how does it work?
Broadly is a customer experience and online reputation management software for small businesses. It can be used to get reviews, generate more leads and engage customers in order to build strong relationships with them. Businesses can use the software to enhance their online reviews, amplify reputation and generate low-cost leads as well. With Broadly, brands can respond to customers’ reviews, from Facebook, Google or other social networking sites, all at one place. A web chat facility offered by the particular software enhances lead retention levels by helping out brands to start a conversation with website visitors in real-time. The service provides a 360° view of all customer-related interactions, enabling brands to offer the most accurate and consistent customer experience. Organizations can forward mobile invoices via simple text or email and allow customers to pay online at any time from anywhere. Its dashboard feature facilitates detailed monitoring of individual feedback and team performance, in order to guarantee a positive experience at the customer level. show more
GoSite pricing: GoSite Offers Free-forever and Custom plan.
What is GoSite and how does it work?
GoSite software is an All-in-one platform for customers to find, book, and pay for your services. The software offers a drag and drop tools to build and customize your website using a drag-and-drop editor. Collaborate with teams to manage schedules via calendar and allow customers to book your services 24/7. It integrates with QuickBooks, Outlook, Gmail, Google My Business, and more. It supports Mobile Android and iOS. Small companies make use of the software. show more
Podium pricing: Podium Offers Custom plan.
What is Podium and how does it work?
Podium is a platform that encompasses customer text messaging, reviews, and insights. With Podium, you have one inbox that can manage all communications and interactions related to your business. Using Podium’s messaging capabilities, you can let them text your business, as well as reply to them via text. You can also receive messages via other channels, such as Google, Webchat, and Facebook. All the messages you receive from the different channels are stored in one place. When you receive a message, you can assign it to an employee to take care of, and they can respond directly from within the central inbox. You can access this messaging inbox on any device from anywhere. You can also use Podium’s messaging capabilities to collect reviews. To do this, all you have to do is to text an invitation to write a review to your customers. You can even automate the process of sending these review invitations out. show more
Brand24 pricing: Starts at $49.0.
What is Brand24 and how does it work?
Brand24 is an online management system that helps brands in protecting their reputation on the web. Using brand24, the companies can respond to the positive comments from their brand ambassadors & assist the unsatisfied customers before their crisis gets out in the public eye. They provide the clients an advanced sentiment detection kit to pierce out the positive, negative and unbiased reviews. In addition, the owners will get instant alerts whenever someone would post a negative comment about their kind and connect with the person before it’s too late. The Corporations can track online reviews on every social media platforms, news sites, on message boards, in blogs, reviewing apps and much more. They can also study as many people respond to the mentions made for your brand. The users can also track various hashtags using the important hashtag metrics provided and find influencers to promote their brand on a different platform. Brand 24 provides a demo version for testing of its features and they also provide their excellent features to the masses with packs starting at 49 dollars to 299 dollars a month. show more
NiceJob pricing: Starts at $45.0.
What is NiceJob and how does it work?
NiceJob helps to receive more positive reviews so as to build one’s reputation and to grow one’s business. One can improve SEO rankings and gain more sales, thus boosting traffic. NiceJob makes it easier for users to attract more reviews by converting their customers into fans, thus building the brand image. This also helps to increase one’s referrals and get recommendations, thus making a wider reach. Users can get more sales by turning an increasing number of visitors into actual and paying customers. The software is quite easy and quick to set up, and it helps to design, create and manage one’s business website. One can gain more reviews through the popular social media platforms like Google, Facebook, Twitter and others. With NiceJob, users can make their website rank higher in the SERPs and even on Google Maps, thus winning more traffic and be considered as a top-rated service provider in your industry. The application comes with a smart funnel that helps in distributing one’s reviews across various social media sites where they will have the maximum views. The NiceAI review reminder feature of the software sends notifications to customers whenever they leave without giving a review. show more
Grade.us pricing: Starts at $162.0.
What is Grade.us and how does it work?
Grade.us is a SaaS-based reputation management software that helps to manage customer reviews and reputation by collecting feedback. This cloud-based application enables the user to monitor and run campaigns and perform multi-channel management. The user can select, streamline and publish reviews on social media. The software allows the user to collect the reviews and feedback through various channels such as SMS campaigns and emails. It helps to create drip campaigns for review acquisition with the help of review management. Grade.us enables the users to address the queries of unsatisfied customers, to transform satisfied customers into happy reviewers, to get scores from third-party reviewing sites and to monitor the reviews collected. With this application, one can even reach a broader audience by highlighting the positive reviews and posting them on SEO-friendly web portals and social media. The users can automate their review monitoring and review acquisition procedures. With Grade.us, users can stream their best reviews on social media platforms via Wordpress plugins or simple copy/paste widgets. show more
Awario pricing: Starts at $24.0.
What is Awario and how does it work?
Awario is a tool used for monitoring your brands or products on Social Media Networks and the Web. Monitor, track, analyze, generate leads and enhance your SEO search with keywords. Search filters based on location, language and more are available and receive instant notifications from Web and Social Media. The software crawls 13 billion sources daily, in addition to their APIs. A customer engagement platform to improve customer experience, build brand loyalty, and grow brand awareness. The software supports your desktop, laptop, smartphone, or tablet, and manage your customer feedback and respond intensely. show more
ReviewTrackers pricing: ReviewTrackers Offers Custom plan.
What is ReviewTrackers and how does it work?
ReviewTrackers is a reputation and customer feedback software for consumer-oriented businesses. It is used to measure and transform the customer experience to delight customers and drive maximum revenue. Track and monitor reviews on Google, social media sites like Facebook, and review sites like TripAdvisor or Yelp. The aggregation of reviews into one dashboard helps businesses in taking proper measures to respond or act on customer feedback. All review data can be centralized in a single app. Businesses can respond to customers faster and even request reviews through hassle-free email and SMS campaigns. Machine learning technology is harnessed to find insights from the reviews. ReviewTrackers provides automation and API access and delivers instant review alerts. They have a responsive customer support team available 24x7. All of this helps businesses leverage the power of customer reviews to improve their local SEO rankings as well. The software can be used on iOS and Android devices as well. show more
Endorsal pricing: Starts at $15.0. Offers Custom plan.
What is Endorsal and how does it work?
Endorsal is a platform that collects high-quality testimonials for its users to help build the loyalty of customers. The software streamlines the entire process by fully automating it, and hence saves time and money of the business. Users can choose the information they want to collect from the customers and then customize the forms accordingly to suit the requirements of the business. One can integrate their current feedback flow and provide users with a pre-filled form containing previous data. Endorsal enables its users to display the testimonials anywhere they want with just three lines of code. Users can choose from the clean and responsive templates provided by the software and customize them to suit the branding. The software allows users to embed testimonials anywhere they like with no knowledge of coding. Customers can publish their comments on various review platforms such as Facebook pages, Yelp, and Google My Business. Users can trigger timely pop-ups featuring the best testimonial providers to increase the conversions. show more
RepuGen pricing: RepuGen Offers Custom plan.
What is RepuGen and how does it work?
RepuGen is an all-in-one healthcare reputation management platform that lets users proactively manage the organization’s reputation effectively. The app plays a vital role in healthcare businesses to improve their patient experience online, which is highly crucial for one's business to flourish and succeed in this competitive market. One can manage their online reputation, monitor their patient’s satisfaction, look into patient service recovery, create workflows that save time and highlight all problems in practice. Besides these, one can easily stay in touch with patients on a consistent basis and improve retention too. The app administers an automated survey process which is quite simple and throws light on the patient’s sentiments immediately after their visit. This app helps users to interact properly, allows effective service recovery actions and strengthens one's online reputation too. Users from different healthcare industries can rely on this app, be it a hospital, healthcare centers, medical groups, IPAs or private practitioners. show more
PinMeTo pricing: PinMeTo Offers Custom plan.
What is PinMeTo and how does it work?
PinMeto is a local SEO software that helps businesses get discovered, found and verified on the largest search, maps and social media platforms. The solution makes sure that the company’s chain or franchise locations can be found on channels including Foursquare, Twitter, Google, Instagram and more. PineMeTo helps marketing teams of different businesses to save time in organising listings across the major search, social media channels and maps. With PinMeTo, one can add temporary or specific information to the original listings like contactless delivery, holiday opening hours and more. This tool also can be used to control a brand’s reputation by taking care of the comments, messages, reviews and ratings. PinMeTo also helps companies to make similar branding texts for all locations, besides boosting a company’s marketing efforts by activating their local pages and engaging local audiences. Furthermore, the software enables companies to get insights into the search results appearances for one, some or all locations. PinMeTo is trusted by notable companies like Hertz, H&M, 7-Eleven. show more
Demandforce pricing: Demandforce Offers Custom plan.
What is Demandforce and how does it work?
Demandforce is a compact reputation management and appointment scheduling software, helping out hospitals and health clinics with their brand value, patient wise conversion rates and retention levels, adequately. The software can also be utilised to monitor online bookings, email marketing and individual websites that drive more appointments. It even helps users manage empty slots and deal with last-minute no-shows via email, text and voice notifications. With Demandforce, hospitals and healthcare service providers get to stay in touch with their patients through text, email and direct mail. Thus improving recall and retention rates in real-time. The software also comes loaded with various reputation and list management features, helping users manage and enhance their online reputation exclusively. Also, inbuilt facilities like a dedicated patient portal, telemedicine and a virtual waiting list collectively help users to increase productivity levels and efficient front office management simultaneously. Moreover, hospitals and health clinics can get a clear overview of their marketing campaigns and related success through real-time insights, trackable phone numbers and performance dashboards. show more
Starfish Reviews pricing: Starts at $3.99. Offers Free-forever plan.
What is Starfish Reviews and how does it work?
Starfish Reviews is a great Wordpress plugin for anyone who is looking to include the option of visitor-generated reviews on their websites. Users can customize their funnel and begin by installing the plugin on their website. This puts them in complete control of the data, making the tool much cheaper than other similar options. Users can send their funnel URL to all their customers and followers right from their newsletter app, email, CRM, and the like. The generated funnel then automatically encourages satisfied clients to leave behind a review, helping users boost the social score of their website. The resulting influx of ratings would enable users to boost and showcase their overall digital reputation, while also improving the SEO score and influencing potential leads to choose them over their competitors. Via relevant integrations, Starfish Reviews helps users to get more positive reviews on platforms such as Google Business, Facebook, Yelp, Amazon, Foursquare, Yellow Pages, and the like. show more
Mentionlytics pricing: Starts at $29.0. Offers Custom plan.
What is Mentionlytics and how does it work?
Mentionlytics web-based reputation management software happens to be a reliable social media monitoring platform as well. Monitoring and tracking online reputation is very convenient, systematic and time-efficient. This user-friendly online reputation manager can easily manage and monitor several vital aspects of your campaign management. Mentionlytics comes designed with social media metrics. Sentimental analytics facilitates categorizing comments made to evaluate whether likes or dislikes or have a neutral attitude towards the brand. Review monitoring, social media tracking, feedback response management etc are all available with this software. Gamification option is unavailable. show more
ReviewBuzz pricing: Starts at $199.0.
What is ReviewBuzz and how does it work?
ReviewBuzz web-based reputation management software is an ideal pick for the small and medium-sized companies. This tool extends its support to help the users ensure campaign management task handling in a proper way. Gamification feature is available too. Social media metrics it come with assist in reaching informed decisions better. Users can give reaction to comments received in real-time with the help of response management feature. This noty just excels in review management but also in review generation. You will receive alerts again negative reviews the moment one is made. Quality integrations & auto-detection adds value to ReviewBuzz credibility as a reputation management software. show more
|PRODUCT NAME||SW SCORE (OUT OF 100)||AGGREGATED RATINGS (OUT OF 5)|
There are plenty of reputation management software available in the market. Narrowing down using some filters can contribute towards a quality purchasing decision. Take these factors into account to ensure so.