Known issue management is the process of resolving known issues within the project. Problems with employees or vendors, technological glitches, and supply shortages can all wreak havoc on your project. If the problem isn't fixed, you risk causing needless friction, delays, or even failure to meet the deadline.
| PRODUCT NAME | SW SCORE(OUT OF 100) | AGGREGATED RATINGS (OUT OF 5) |
|---|---|---|
Help Scout
|
98 | 4.5 |
Zoho Desk
|
95 | 4.5 |
Freshdesk
|
95 | 4.5 |
SysAid
|
94 | 4.5 |
LiveAgent
|
94 | 4.7 |
Front
|
94 | 4.7 |
TeamSupport
|
93 | 4.4 |
Jitbit Helpdesk
|
93 | 4.4 |
Gorgias
|
92 | 4.7 |
osTicket
|
92 | 4.4 |
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