Home/Ecommerce Software/BigCommerce
Updated on: August 1, 2021
What is BigCommerce ?
BigCommerce - Ecommerce Software
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96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

BigCommerce

eCommerce solution for a new era
(1,419 Ratings) Write Review

BigCommerce is an eCommerce platform for all sizes of merchants to build, innovate and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with, Google AMP, Google Cloud Platform infrastructure and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay. etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata and robots.txt editing.

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BigCommerce Features Show All Features

BigCommerce Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Austin, Texas / +1 888-699-8911
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category Ecommerce Software Shopping Cart Software

BigCommerce Pricing

Pricing ModelQuotation Based
BigCommerce
Custom

Features

  • Page Builder Visual Editor
  • Theme Customization
  • Checkout Customization
  • Mobile Optimization
  • Preview Before Publishing
  • WordPress Integration

Disclaimer: The pricing details were last updated on 20/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BigCommerce pricing.

BigCommerce FAQs

BigCommerce is Ecommerce Software. BigCommerce offers the following functionalities:

  • SEO Management
  • Channel Management
  • Inventory Management
  • Returns Management
  • Email Marketing
  • Catalog Management
  • Customer Accounts
  • Loyalty Program
  • Multi-store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Shopping Cart

Learn more about BigCommerce features.

Yes, BigCommerce provides API.

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BigCommerce Alternatives BigCommerce Alternatives

97% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Shopify
(7540 RATINGS)
Shopify
Shopify is a Cloud-based, multichannel commerce platform designed for small and medium-sized businesses. Build and manage your online store with 100 plus...
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BigCommerce vs Shopify
98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
WooCommerce
(1141 RATINGS)
WooCommerce
WooCommerce provides extensive ecommerce solutions and is also one of the most preferred platform for ecommerce website development and design. It is a...
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BigCommerce vs WooCommerce
Magento
(711 RATINGS)
Magento
Magento is a software suitable for ecommerce owners and is enriched with multi-channel and small business ecommerce features, besides standard ecommerce ones....
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BigCommerce vs Magento
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Ecwid
(977 RATINGS)
Ecwid
Ecwid software is an E-commerce platform used to sync and sell across a website, social media, marketplaces. Engage your customers with shopping experiences...
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BigCommerce vs Ecwid
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Shopify Plus
(323 RATINGS)
Shopify Plus
Shopify Plus Enterprise eCommerce software offers multi-channel platform, does not involve expensive build. With this software you can personalize your...
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BigCommerce vs Shopify Plus
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Miva
(285 RATINGS)
Miva
A globally used e-commerce solution used to create a customer engagement platform for B2B and B2C. Product search, order management, and promotions enhance...
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BigCommerce vs Miva
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
AmeriCommerce
(31 RATINGS)
AmeriCommerce
AmeriCommerce is a go-to tool for e-commerce businesses to power up their businesses for greater flexibility and control. It comes with their trademarked...
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BigCommerce vs AmeriCommerce
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
cleverbridge
(204 RATINGS)
cleverbridge
cleverbridge provides ecommerce and subscription management solutions for monetizing digital goods, online services and SaaS. Our cloud-based ecommerce...
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BigCommerce vs cleverbridge
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
NuORDER
(43 RATINGS)
NuORDER
NuORDER is the leading wholesale eCommerce platform helping brands and retailers grow and win together. NuORDER acts as the digital hub for all market...
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BigCommerce vs NuORDER
89% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Sellfy
(57 RATINGS)
Sellfy
Sellfy software is an e-commerce platform used to sell digital products, and more. Customize your brand with a logo, color and more. Embed a Shopping cart for...
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BigCommerce vs Sellfy

BigCommerce Reviews

OVERALL RATING
3.9
Based on 1,419 Rating(s)
Rating Distribution
  • 48.4 %
  • 21.3 %
  • 9 %
  • 4.3 %
  • 17.1 %
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matzSource : trustpilot.com
(Reviewed on 09 April 2021)
Lol...I see the bad reviews...but not…

Lol...I see the bad reviews...but not one of them is willing to mention there company name. Without a company name cant verify anything...Shopify hacks lol...

...more
matzSource : trustpilot.com
(Reviewed on 20 March 2021)
All I have to say is beware of the bad…

All I have to say is beware of the bad reviews....all of the good reviews are from people who actually give the name of there companies and go into details...the bad reviews never mention there company names and all share the same pattern of comments its almost a copy paste....BEWARE OF ANY REVIEW IF THERE NOT WILLING TO MENTION THERE COMPANY NAME AND GO INTO DETAIL...

...more
Kathy SchenckSource : trustpilot.com
(Reviewed on 22 November 2020)
Big Commerce is the BEST!! Love it for my store bittybowsboutique.com

I am truly madly deeply in love with BigCommerce's e-Commerce platform! I run an online children's hair accessories business Bitty Bows Boutique and have been with BC for going on 3 years now. We were at 3DCart before which was the worst company I've ever worked with. X-Cart before that. BC has broad features available but also make it easy to make customizations. They keep their customers happy and don't nickle and dime like other companies. The product provides a fast reliable website and the associated apps actually work. Also truly madly deeply in love with Klaviyo which is integrated and utiliizes top technology. I feel like they are a forever solution for my store! Definitely recommend!

...more
Matt TranSource : trustpilot.com
(Reviewed on 14 September 2020)
The Negative Reviews Are From Newbies.

Writing a review because these negative reviews don't do BigC justice.I've been with them for a year because Shopify deleted my store because I was flagged as 'high-risk' because I was living in the Philippines at the time.Switching to BigC has been awesome!I'm confused about the negative reviews about BigC's customer service because when I was setting up my store, I was calling them every hour and they helped me from A - Z.Where the reviews are correct is that BigC is not a newbie platform. You have to be somewhat good at technology to make it happen.However, if you are tech-savvy, BigC is a 'big boy tool' in comparison to Shopify.The biggest pro of going with BigC is that they don't take a % transaction when you use other payment providers.This saves us a couple of hundred bucks a month.There have been instances where some random things break, but they're usually fixed quickly.A problem with BigC is that the app marketplace is not as robust as Shopify's.But a huge pro is that the BigC community has that small welcoming hometown feel (a lot of ex-Shopify people).For me, I'm still emotionally scarred from Shopify deleting my store so it would take a lot for me to migrate from BigC back to Shopify.I am happy with my BigC store, they have helped make me a rich man.

...more
Nancy JonesSource : trustpilot.com
(Reviewed on 01 September 2020)
Nothing but good experience with this…

Nothing but good experience with this platform. I would recommend it to everyone.

...more
Skynex Tech © Official Home of the DroneSource : trustpilot.com
(Reviewed on 07 August 2020)
For Sales, Go w/ Big Commerce

I have been running e-commerce stores for a few years now. My current store (SkynexTech) is run from BigCommerce. I made my choice after researching the various e-commerce platforms available. I went through all the Free Trial periods one could possibly find online, comparing the functionality and usability available amongst the various e-commerce platforms. In the case of Shopify, I also ran a store for some time. The reason I made the switch to BigCommerce (and why I am still with BigCommerce 4 years later), is simple: BigCommerce focuses on the one and only thing that should matter to any e-commerce store owner that is, sales. The BigCommerce platform is much leaner, and much more focused on getting more sales. Many are those, however, that mistake feature quantity as being tantamount to better e-commerce platform. The focus should really be on quality of features, not quantity. The best and most concrete example is the "in-panel analytics" offered by both e-commerce platforms. Shopify offers way more data but a lot of that data is in fact irrelevant, and actually makes it much more difficult to draw rationale conclusions and make actionable decisions about your stores. In a sense, analytics provided through Shopify create a "fog of war" or so to speak.By comparison, BigCommerce gives you data on the number of visitors, number of products looked at, products added to cart, and of course products purchased. This is all that should matter. Anything above and beyond this, you should be relying on an analytics platform, such Google Analytics and/or Google Search Console, rather than on your e-commerce solution provider. When I log into my BigCommerce store, its not for analytics. It's for creating sales, promotions, pricing strategies, improving product design and descriptions, etc. Having all the essential data available helps me make quick, effective, and actionable decisions. If I am in need of any further analytics (e.g. top pages visited, behavior, acquisition, etc.) Google Analytics is the solution. Conclusion? Go with BigCommerce. I've tried both. If you want more sales, BigCommerce is leaner and will get you there faster.

...more
AaronSource : trustpilot.com
(Reviewed on 05 August 2020)
Their POS integration really works

I was recommended to use BigCommerce by our POS (Hike). Integration is decent which connects my products, inventory and sales data. Good eCommerce for growing business.

...more
Dee Dee MSource : g2crowd.com
(Reviewed on 21 July 2020)
"Big Commerce saved my Company after Volusion almost killed it"

What do you like best?

Big Commerce is fast and the coding is clean. When I had Volusion my SEO software programs and Google Webtools had many errors due to speed and scripting and other things that just kept me from getting higher visibility on Google.

Also - it is far less glitchy. I lost tons of customers when I first moved my platform to Volusion because they couldn't log in and actually ended up in loops. Big Commerce solved that problem and I have slowly gotten my old customers back while getting lots of new ones.

What do you dislike?

Would like a little bit more flexibility in modifying themes. It is kind of complex.

Recommendations to others considering the product:

Do it

What problems are you solving with the product? What benefits have you realized?

Think I answered that above.

But also it has been easy to add apps for loyalty program and mail chimp integration. So it is making my workflow a bit easier.

...more
Marc FSource : g2crowd.com
(Reviewed on 08 July 2020)
"Powerful eCom website builder with the ability to customize"

What do you like best?

The interface is fairly easy to use overall. It allows me to choose to upload product info and images in bulk or individually. Customize the site using HTML/CSS knowledge or through a compatible app since it is nearly impossible to create a one-size-fits-all website template. They have a helpful tech support team that is available through email, chat, or phone. They also have a helpful and responsive online community.

What do you dislike?

There are times it is technically demanding and if you do not know how to code in HTML or CSS can be inconvenient when it comes to customizing your site.

Recommendations to others considering the product:

Before you begin with building your ecommerce site, make sure to download and fill out the product template product for each website template. Have all the high-quality product info and images available. Each image should be at least 1280px by 1280px (300dpi). Product info should be descriptive and relevant, this way Google and other search engines can find your website more easily. The more content per page, the better (at your discretion).

What problems are you solving with the product? What benefits have you realized?

BigCommerce allows our company to get a website up and running within weeks instead of months using their website templates. Our e-commerce business has been increasing steadily since we first went live with our website. We have to option to combine all websites for each line into one account.

...more
Rodger JSource : g2crowd.com
(Reviewed on 25 June 2020)
"One Of The Best eCommerce Platforms"

What do you like best?

I like how easy it is to use with multiple brands and stores - even without a dedicated method for managing multiple stores.

No matter whether it is the site development, which takes weeks instead of months from nothing to a fully functioning store or the installation ofplugins, everything is faster, easier and cheaper to manage from an overall time and cost perspective. Almost everything you want to accomplish is possible within a few minutes compared to hours and days with a platform like Magento.

Finally, the support staff at Big Commerce, and the surrounding community is excellent with prompt help with a great attitude!

What do you dislike?

The fact that there is some features hidden behind a paywall such as the abandoned cart features. Although they're are too sophisticated anyway.

Although use has been under 1 year it still seems like it has far less negative qualities then other platforms out there today. After further use I will update this review if possible.

Recommendations to others considering the product:

Plan your outline, dev will be fast!

What problems are you solving with the product? What benefits have you realized?

Being able to manage multiple stores easily and connecting to 3rd parts apps. This is a huge advantage over other platforms that have long wait times to plan, mockup, design, develop, stage and quality check changes when on Big Commerce it is plug and play with almost everything single switch be extremely easy to accomplish.

...more
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Videos on BigCommerce

BigCommerce for WordPress
BigCommerce for WordPress
Product Filtering | BigCommerce Tutorials
Omni-Channel Integrations | BigCommerce Tutorials

BigCommerce Screenshots

BigCommerce_Screenshot 1
BigCommerce_Screenshot 2
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BigCommerce_Screenshot 1
BigCommerce_Screenshot 1
BigCommerce_Screenshot 2
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