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About BigCommerce

BigCommerce is an eCommerce platform for all sizes of merchants to build, innovate and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with, Google AMP, Google Cloud Platform infrastructure and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay. etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata and robots.txt editing.

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Screenshots & Videos

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Bohemian Traders
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SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more
  • Reviews
  • Momentum
  • Popularity

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)
  • Desktop App (Windows, Mac)

Organization Types Supported

  • All (Small, Medium, Large)

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

BigCommerce Awards

BigCommerce Features

Ecommerce Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

Shopping Cart

Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process

Promotions Management

Supports and assists in handling several promotional or marketing activities of a company online

Product Configurator

Helps to configure or to design products almost exactly the way a specific customer wishes it to be

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Multi-store Management

Provides technological help in electronically manage multiple stores using just a single platform

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Customer Accounts

Facilitates maintaining and monitoring accounts of customers and records critical data concerning them

Catalog Management

Helps managing and monitoring business product or service catalog

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Shopping Cart Features

PCI Compliance

Ensures highly secured fund transactions for customer purchases

Credit Card Processing

Handles transaction by using customer's credit card

Product Reviews

Allows customer to rate and review the product on your website

Coupon Management

Provides coupons and discounts to increase sales

Refund Management

Initiates and manages refund for cancelled purchase

Predefined Templates

It holds a bundle of built-in templates that can be used in the projects

Tax Management

Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Multi-language Support

Available in multiple languages to support global customers
BigCommerce Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Disclaimer: The pricing details were last updated on 20/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BigCommerce Pricing.

BigCommerce Alternatives

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BigCommerce Reviews

User Rating

4.2/5 (Based on 8,547 Ratings)

Rating Distribution

  • Excellent

  • Very Good

  • Average

  • Poor

  • Terrible


User Sentiments

Ease of Use, Robust Feature Set, Extensive Integrations, Excellent Customer Support

Limited Theme Customization, Inadequate Mobile Experience, Inconsistent Platform Stability, Insufficient Native Features

Do You Use BigCommerce?

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Review Summary

Overall, users commend BigCommerce's user-friendly interface, wide range of features, and strong customization options. They also appreciate the platform's scalability and ability to handle high-volume transactions. However, some users have expressed concerns regarding the platform's pricing, limited reporting capabilities, and occasional technical glitches. Additionally, the level of customer support has received mixed reviews, with some users reporting positive experiences while others have encountered challenges.


  • Easy to use interface: BigCommerce is known for its userfriendly interface, making it easy for businesses to set up and manage their online stores.
  • Extensive customization options: BigCommerce offers a wide range of customization options, allowing businesses to tailor their online stores to their specific needs and branding.
  • Scalable platform: BigCommerce can accommodate businesses of all sizes, from small startups to large enterprises, making it a suitable solution for growing businesses.


  • Limited integrations: BigCommerce may not have as many integrations with thirdparty apps and services as some other ecommerce platforms, which can limit the functionality of the platform.
  • Transaction fees: BigCommerce charges transaction fees on sales made through the platform, which can add up for businesses with high sales volume.
  • Complex pricing structure: BigCommerce's pricing structure can be complex and confusing, making it difficult for businesses to determine the best plan for their needs.

BigCommerce Reviews

AI-Generated from the text of User Reviews

Videos on BigCommerce

BigCommerce Screenshots

BigCommerce FAQs

What is BigCommerce used for?

BigCommerce is Ecommerce Software. BigCommerce offers the following functionalities:

  • Shopping Cart
  • Promotions Management
  • Product Configurator
  • Order Management
  • Multi-store Management
  • Loyalty Program
  • Customer Accounts
  • Catalog Management
  • Email Marketing
  • Returns Management
  • Inventory Management
  • Channel Management
  • SEO Management

Learn more about BigCommerce features.

What are the top alternatives for BigCommerce?

Does BigCommerce provide API?

Yes, BigCommerce provides API.

BigCommerce Contact

Vendor Details

Austin, Texas Founded : 2009

Contact Details

+1 888-699-8911

Social Media Handles

Grid Report for BigCommerce



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BigCommerce Integrations


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