BigCommerce Pricing, Reviews and Features (April 2024)

About BigCommerce

BigCommerce is an eCommerce platform for all sizes of merchants to build, innovate and grow their businesses. It is an open SaaS platform that ignites growth in businesses without increasing its complexity. BigCommerce comes with a page builder visual editor that allows users to easily launch and edit site pages simply with its drag and drop feature, without any coding. The platform provides fully customisable themes with built-in HTML, CSS and Javascript. It consists of a Stencil CLI tool to develop, test & push changes in a local environment without downtime. With BigCommerce, online stores get the blazing fast speed with, Google AMP, Google Cloud Platform infrastructure and Akamai Image Manager built-in. The created stores can be integrated with payment apps, such as Apple Pay, PayPal One Touch, Amazon Pay. etc. The platform helps to get more traffic with its customisable, SEO-friendly URLs and unique Metadata and robots.txt editing.

Screenshots & Videos

Pricing

Free Trial Not Available
BigCommerce Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%
Reviews

94%
Momentum

67%
Popularity

94%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)
Desktop App (Windows, Mac)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

BigCommerce Awards

# 3 Most Worthy Software Ecommerce Software
Q2 2021

# 7 Fastest Growing Software Ecommerce Software
Q2 2021

# 3 Most Popular Software Ecommerce Software
Q2 2021

# 3 Highly Rated Ecommerce Software
Q2 2021

BigCommerce Features

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Ecommerce Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More

100%

Shopping Cart

Helps to select a product or service displayed on the website, order it and eventually helps with the purchasing process

Promotions Management

Supports and assists in handling several promotional or marketing activities of a company online

Product Configurator

Helps to configure or to design products almost exactly the way a specific customer wishes it to be

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Multi-store Management

Provides technological help in electronically manage multiple stores using just a single platform

Loyalty Program

Assists in formulating effective strategies to encourage and convince customers to stay loyal to the brand/company

Customer Accounts

Facilitates maintaining and monitoring accounts of customers and records critical data concerning them

Catalog Management

Helps managing and monitoring business product or service catalog

Email Marketing

Helps to do email marketing and customizes emails to make a good impression to audiences

Returns Management

Helps with the supply chain management including returns, gatekeeping, reverse logistics, etc.

Inventory Management

Helps in recording inventory to optimize and fulfill the requirement.

Channel Management

It is the process that assists businesses to develop various marketing strategies and techniques in order to reach out to the potential customer base as much as possible.

SEO Management

Allows to optimize the website to support easy indexing by search engines

Shopping Cart Features

PCI Compliance

Ensures highly secured fund transactions for customer purchases

Credit Card Processing

Handles transaction by using customer's credit card

Product Reviews

Allows customer to rate and review the product on your website

Coupon Management

Provides coupons and discounts to increase sales

Refund Management

Initiates and manages refund for cancelled purchase

Predefined Templates

It holds a bundle of built-in templates that can be used in the projects

Tax Management

Management of finances for payment of tax as well as assessing the advance tax liability to pay your tax in time

Multi-language Support

Available in multiple languages to support global customers

BigCommerce Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

BigCommerce Enterprise Custom

No additional transaction fee - 0%

Features

Full-featured online store
Multi-currency (display, transact & settle)
Price Lists
Page Builder
24/7 Technical Support
Unlimited Staff accounts
Sales channels (including eBay, Amazon, and POS)
Coupons, discounts, and gift cards
Real-time shipping quotes
Fully customizable checkout
Headless capabilities and integrations
Extended Functionality via App Marketplace
Sitewide HTTPS and dedicated SSL
Extended Validation SSL - Available
Abandoned cart saver
Customer groups and segmentation
Google Customer Reviews
Faceted search (product filtering)
Custom facets
Enterprise Services
Unlimited API calls
Online sales per year - Custom

Disclaimer: The pricing details were last updated on 20/08/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about BigCommerce Pricing.

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BigCommerce Reviews

User Rating

4.1/5 (Based on 1,380 Ratings)

Ratings Distribution

Excellent
55.7%
Very Good
23.1%
Average
7.3%
Poor
3%
Terrible
10.8%

Do You Use BigCommerce?

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Review Summary

BigCommerce garners praise for its user-friendly interface, robust feature set, and scalability, making it a popular choice for businesses looking for a comprehensive eCommerce solution. Many users highlight the platform's ease of use and customization options, enabling seamless store creation and management. The platform's robust SEO capabilities and seamless integration with various third-party tools and payment gateways are also commended. However, some users mention occasional technical issues and the need for improved customer support. Additionally, the pricing structure may be a consideration for some businesses, especially those with specific requirements or a large product catalog.

Pros

Featurerich platform with builtin marketing and SEO tools, enhancing user experience and search engine visibility.
Highly customizable templates and themes, allowing businesses to create unique and cohesive online stores.
Strong customer support through various channels, ensuring prompt and effective assistance.
Extensive integrations with thirdparty apps and services, enabling seamless connectivity and automation.

Cons

Complex setup and implementation process, requiring technical expertise or professional assistance.
Limited free trial period, potentially restricting comprehensive evaluation of the platform's features and suitability.
Some users have reported occasional technical glitches and issues with payment processing, requiring ongoing monitoring and maintenance.
Higher pricing compared to some competitors, making it less accessible for budgetconscious businesses.