Agile CRM

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About Agile CRM

Deep Dive with Clara AI

Agile CRM is a gamification-driven software that offers excellent customer relationship management functionalities as well. It can provide Marketing, Sales and Service automation in a single platform. The software comes featured with gamification features like collaboration tools, leaderboards or activity tracking and is perfectly suitable for sales. Free version and free trial of the software are available. It comes with three deployment options, which include Cloud, SaaS Web; Mobile - Android Native and Mobile-iOS Native. Besides gamification features, Agile CRM also features web analytics, contact management, telephony, sales tracking, marketing automation, two-way emails, etc.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $8.99. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

88%
Momentum

61%
Popularity

74%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Online

Agile CRM Awards

# 15 Highly Rated Software CRM Software
Q2 2025

# 16 Highly Rated Software CRM Software
Q1 2024

# 16 Highly Rated Software CRM Software
Q1 2023

# 15 Highly Rated CRM Software
Q4 2020

# 20 Highly Rated CRM Software
Q3 2019

Agile CRM Features

Show Feature Explanation

Show Missing Features

CRM Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Unique Features

Advanced Automation

Allows for building smart automation for repetitive tasks, enhancing efficiency and consistency.

Omnichannel Customer Engagement

Unified management of customer interactions across multiple channels, including web, mobile, and social media.

Predictive Analytics

Advanced analytics for predicting outcomes based on performance and historical data.

IoT Integration

Leveraging Internet of Things devices for enhanced data collection and analysis

Customization

Helps to customize the system for use in industry-specific use cases

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Real-time Data Sync

Allows to synchronize with other systems for up-to-date information across platforms

Dedicated Phone Line Integration

Incorporating dedicated phone lines for customer support and sales, enabling direct communication and call tracking

Customer Segmentation

Helps to segment contacts and customers into groups based on various criteria such as demographics, behavior, purchase history, hottest leads

Opportunity Management

Opportunity or Pipeline Management allows tracking and managing sales opportunities, including stages of the deal, probability of closing, and associated activities throughout their lifecycle.

Sales Force Automation

Streamlined management of the sales cycle from lead to close

Territory Management

Helps to assign, manage sales territories and conveniently track their progress

Reporting (Analytics)

Provides insightful reports and important business metrics to track and measure the outcomes and progress.

Order Management

Helps tracking, monitoring, supervising, and meeting deadlines concerning ordered goods in an automated and systematic way

Collaboration Tools

Interactive tools meant to make the application highly collaborative and encourage teamwork

Lead Management

A systemized and organized way of managing all your leads and their conversation.

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Document Management

Ability to store and manage various information and documents in electronic format.

Agile CRM Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Quotation Based )

Free Free

For 10 Users

Features

Sales
- 1,000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
Marketing
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
Service
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
Extras
- 1 Plugin
- Email Support
- Google Sync
- Chrome Extension
- Basic Reports

Start Free Trial

Starter $8.99 $8.99

Features

Sales
- 10,000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- 2-Way Email Integration
Marketing
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Marketing Automation
- Social Monitoring
Service
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
Extras
- 3 Plugins
- Email & Phone Support
- Google/Shopify/Stripe Sync
- Chrome Extension
- Basic Reports, Email Reports

Start Free Trial

Regular $29.99 $29.99

Features

Sales
- 50,000 Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- 2-Way Email Integration
- Custom Deal Tracks
- 2-Way Telephony
Marketing
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Marketing Automation
- Social Monitoring
- Mobile Marketing
Service
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
Extras
- 50+ Plugins/Integrations
- Email & Phone Support
- Google/Shopify/Stripe Sync
- Chrome Extension
- Basic & Email Reports

Start Free Trial

Enterprise $47.99 $47.99

Features

Sales
- Unlimited Contacts & Companies
- Custom Data Fields
- Lead Scoring
- Unlimited Deals, Tasks & Documents
- Appointment Scheduling
- Custom Deal Milestones
- Email Tracking
- 2-Way Email Integration
- Custom Deal Tracks
- 2-Way Telephony
- Post Call Automation
- Call Recording
- Automated Voicemails
Marketing
- Email Campaigns
- Web Engagement
- Contact Level Analytics
- Form Builder
- Email Templates Builder
- Landing Page Builder
- 5,000 Emails (Branded)
- Web-to-Lead
- Marketing Automation
- Social Monitoring
- SES/Mandrill/Sendgrid Integration
- Mobile Marketing
Service
- Helpdesk
- Groups
- Labels
- Canned Responses
- Views
- Activities
- Reports
Extras
- 50+ Plugins/Integrations
- Email & Phone Support
- Dedicated Account Rep
- Onboarding Coach
- Google/Shopify/Stripe Sync
- Chrome Extension
- Basic, Email & Team Reports
- Access Controls (ACLs)

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 18/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Agile CRM Pricing

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Agile CRM Reviews

User Rating

4.8/5 (Based on 895 Ratings)

Rating Distribution

Excellent
89.2%
Very Good
5.5%
Average
0.7%
Poor
0.2%
Terrible
4.5%

User Sentiments

Excellent Customer Support, Comprehensive Features, Easy to Use Interface, Affordable Pricing

Software Bugs, Limited Email Functionality, Unreliable Integrations, Poor Email Deliverability

Do You Use Agile CRM?

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Review Summary

Agile CRM is generally praised for its ease of use, affordability, and robust feature set. It stands out for its intuitive interface, user-friendly design, and comprehensive functionality. Many users appreciate the seamless integration with various third-party applications and the ability to customize the platform to fit specific business needs. The customer support is often commended for being responsive and helpful. However, some users have expressed concerns regarding occasional glitches, limited reporting capabilities, and a learning curve associated with certain features. Overall, Agile CRM is a popular choice among small businesses and startups due to its user-friendly nature, feature-richness, and cost-effectiveness.