Home/CRM Software/Agile CRM
Updated on: May 25, 2020
What is Agile CRM ?
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Agile CRM

Gamification driven all-in-one CRM
(213 Ratings) Write Review

Agile CRM is a gamification-driven software that offers excellent customer relationship management functionalities as well. It can provide Marketing, Sales and Service automation in a single platform. The software comes featured with gamification features like collaboration tools, leaderboards or activity tracking and is perfectly suitable for sales. Free version and free trial of the software are available. It comes with three deployment options, which include Cloud, SaaS Web; Mobile - Android Native and Mobile-iOS Native. Besides gamification features, Agile CRM also features web analytics, contact management, telephony, sales tracking, marketing automation, two-way emails, etc.

Agile CRM Awards

Highly Rated

Agile CRM Features Show All Features

Agile CRM Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Medium Business Small Business
API Location / Phone Number Dallas, Texas / +1 800-980-0729
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category CRM Software

Agile CRM Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Free
Free

For 10 Users

Features

  • 50,000 Contacts & Companies
  • Custom Data Fields
  • Lead Scoring
  • Unlimited Deals, Tasks & Documents
  • Appointment Scheduling
  • Custom Deal Milestones
  • Email Tracking
  • 2-Way Email Integration
  • Custom Deal Tracks
  • 2-Way Telephony
Starter
$9.99 /User/Month
Billed Yearly

2 Years : $8.99 per User per Month

Features

  • Email Campaigns
  • Web Engagement
  • Contact Level Analytics
  • Form Builder
  • Email Templates Builder
  • Landing Page Builder
  • 5,000 Emails (Branded)
  • Web-to-Lead
  • Marketing Automation
  • Social Monitoring
  • Mobile Marketing
Regular
$39.99 /User/Month
Billed Yearly

2 Years : $29.99 per User per Month

Features

  • Helpdesk
  • Groups
  • Labels
  • Canned Responses
  • Views
  • Activities
  • Reports
Enterprise
$64.99 /User/Month
Billed Yearly

2 Years : $47.99 per User per Month

Features

  • 50+ Plugins/Integrations
  • Email & Phone Support
  • Google/Shopify/Stripe Sync
  • Chrome Extension
  • Basic & Email Reports
Screenshot of the Vendor Pricing Page
Agile CRM Pricing
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Disclaimer: The pricing details were last updated on 05/06/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Agile CRM FAQs

Agile CRM is CRM Software. Agile CRM offers the following functionalities:

  • Contact Management
  • Call Logging
  • Product Catalog
  • Lead Scoring
  • Project Management
  • Marketing Automation
  • Customer Support
  • List Management
  • Quotes (Proposals)

Learn more about Agile CRM features.

The pricing for Agile CRM starts at $14.99 per user per month. Agile CRM has 3 different plans:

  • Starter at $14.99 per user per month.
  • Regular at $49.99 per user per month.
  • Enterprise at $79.99 per user per month.
    • Agile CRM also offers a Free Plan with limited features.

      Learn more about Agile CRM pricing.

Yes, Agile CRM offers a free plan.

Learn more about Agile CRM pricing.

Yes, Agile CRM provides API.

Ask the Community View Community

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Agile CRM Reviews

OVERALL RATING
3.8
Based on 213 Rating(s)
Rating Distribution
  • 140
  • 26
  • 16
  • 22
  • 9
SHARE YOUR EXPERIENCE Write a Review
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kolorful kissersSource : apps.apple.com
(Reviewed on 03 May 2020)
Getting worse

Agree w several other reviews - not great to begin with but recently become unusable. Reinstalling on my iPhone XS again to see if there’s any improvement. Currently I just get the menu and a blank screen - can’t do anything.

...more
Ionel ScrofanSource : play.google.com
(Reviewed on 29 March 2020)

Best CRM

...more
georgemorrisSource : apps.apple.com
(Reviewed on 25 February 2020)
Awful

I’m wondering if this product will ever find a new update. So glitchy and unusable. Time to shift to another CRM because there is no love here for their mobile customers.

...more
Victoria Hoete-DoddSource : trustradius.com
(Reviewed on 11 December 2019)
Good entry level priced CRM

Use Cases and Deployment Scope

We currently use Agile CRM across the business to manage our customer and potential customer details. We also use the email templates and the campaigns to deliver our monthly and weekly updates to our subscribers as well as update all verified customers on important changes. The data syncs to our backend applications as well.

Pros and Cons

  • Easy to add new contacts whether manually or automatically as they fill in forms on site.
  • The banners feature is useful to flag important messages regarding certain users.
  • The email reporting is easy to see CTR open rate etc.
Edit
  • The email builder really needs an open HTML section to allow you to easily embed code in your email.
  • It's not easy to view the complete number of contacts when over 10000.
  • More help documents on their site would make using the campaign feature better.

Likelihood to Recommend

Agile seems suitable if you set up correctly from the get go. Once you have over 10000 contacts it's hard to clean up the list e.g tags. If you want to edit or delete them how can you?
Read Victoria Hoete-Dodd's full review

...more
Victoria Hoete-DoddSource : trustradius.com
(Reviewed on 04 December 2019)
Good entry level priced CRM

Use Cases and Deployment Scope

We currently use Agile CRM across the business to manage our customer and potential customer details. We also use the email templates and the campaigns to deliver our monthly and weekly updates to our subscribers as well as update all verified customers on important changes. The data syncs to our backend applications as well.

Pros and Cons

  • Easy to add new contacts whether manually or automatically as they fill in forms on site.
  • The banners feature is useful to flag important messages regarding certain users.
  • The email reporting is easy to see CTR open rate etc.
Edit
  • The email builder really needs an open HTML section to allow you to easily embed code in your email.
  • It's not easy to view the complete number of contacts when over 10000.
  • More help documents on their site would make using the campaign feature better.

Likelihood to Recommend

Agile seems suitable if you set up correctly from the get go. Once you have over 10000 contacts it's hard to clean up the list e.g tags. If you want to edit or delete them how can you?
Read Victoria Hoete-Dodd's full review

...more
Rabinder MadugulaSource : play.google.com
(Reviewed on 02 December 2019)

It's an excellent, all in one tool!

...more
Ramesh LSource : play.google.com
(Reviewed on 02 December 2019)

Excellent CRM.

...more
Kn ShivaSource : play.google.com
(Reviewed on 02 December 2019)

Excellent!!

...more
customerSource : trustpilot.com
(Reviewed on 14 November 2019)
Usual Appalling Customer Service

As promised, just posting an update on the ongoing saga that is my use of Agile CRM. Unfortunately very little has changed since my last review (and from my first review!, meaning the reliability and trustworthiness of Agile is as bad as ever. To give an example, I received a personal email from the customer success team asking me to get in contact if I had any problems. I had just encountered one a few minutes earlier so was delighted to respond. That was on Tuesday afternoon. As of Thursday afternoon, and 48 hours later, I have still not had a response. If you can't get a response when replying to a personal email, what chance have you got?!If you are considering Agile CRM, I would urge you to go elsewhere. Check out my previous reviews so you can see that the problems with this company are ongoing and persistent.

...more
Administrator in Environmental ServicesSource : g2crowd.com
(Reviewed on 05 November 2019)
"Bad company bad support you cannot communicate with this company in any waist of time"

What do you like best?

Nothing Iit was a waste of time i would not use it

What do you dislike?

Bad company bad support you cannot communicate with this company in any waist of time

Recommendations to others considering the product:

dO NOT USE

What problems are you solving with the product? What benefits have you realized?

Did not realized anything just a waist of timePOS

...more
Read All Reviews

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