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Updated on: July 30, 2021

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Pipedrive

A solution to all your CRM needs

(4,875 Ratings) Write Review

A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place.

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Pipedrive Features Show All Features

CRM Features

Contact Management
Call Logging
Product Catalog
Lead Scoring
Project Management
Customer Support
List Management
Quotes (Proposals)
Referral Tracking
Marketing Automation

Pipedrive Technical details

Support	Business Hours Online	Customer Type	Freelancers Medium Business Small Business
API		Location / Phone Number	New York, New York
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	CRM Software

Pipedrive Pricing

Pricing ModelFree Trial , Subscription , Quotation Based

MONTHLY YEARLY

Essential

$12.50 /User/Month Billed Yearly

Organize activities and pipelines to follow up with ease

Features

Deal management
Customizable pipelines
Custom fields
Data import and export
Merge duplicate data
Deal rotting
Contact and org management
Data import and export
Email inbox
Emails linked to contacts and deals
Meeting scheduler: Basic
Calendar view and activity management
Activity reminder notifications
Contacts map
File attachments
Sales Assistant
Activity reminder notifications
API access
Webhooks
Deal reports
Activity reports
Visual dashboards: 1
Shareable dashboard links
Company and user goals
Open API and integrations
User access and device logs
Two-factor authentication login
Advanced user permissions: 2 sets
World-class data storage
SOC 2 compliant
AES-256 encryption
Native mobile Android and iOS apps
Real-time sync across all devices
Caller ID linked to deals and activities
Automatic call logging
Client location on maps
Contact sync with Google and Microsoft
Calendar sync with Google and Microsoft
Google Drive sync
Chrome extension for Gmail
Apps marketplace with 150+ integrations
App supports 16 languages
24/7 customer support: Chat
Online help center
Pipedrive Developer Center access
GDPR-compliant
24/7 support (chat & email)
iOS + Android mobile apps
150+ apps & integrations
US & EU data centers
Open API

Add-Ons

LeadBooster: $39 per company billed monthly or $32.50 per company per month billed annually
- Chatbot
- Live Chat
- Prospector
- Web Forms
Web Visitors: $49 per company billed monthly or $41 per company per month billed annually

Advanced

$24.90 /User/Month Billed Yearly

Track and automate your day for less legwork and more sales

Features

Includes features of the Essential plan, plus
Products catalog
Two-way email sync
Customizable email templates
Merge fields
Email open and click tracking
Sales Docs
Autofilled templates and offline docs
Google Drive integration
OneDrive integration
Document open tracking: Unlimited in BETA
Customizable signatures
Autofilled templates and offline docs.
Google Drive integration
OneDrive integration
Document open tracking
Workflow automation: 30
Smart contact data
Important fields
Insights and reports
Recurring revenue reports
SAML SSO (single sign-on) login
Web-to-mobile calls
Includes features of Add-Ons

Professional

$49.90 /User/Month Billed Yearly

Everything you need to collaborate, communicate and grow revenue

Features

Includes features of the Advanced plan, plus
Group emailing
eSignatures: Unlimited in BETA
Caller
Company-wide sharing of docs and templates
Unbranded sending and signing
eSignatures : Unlimited
Workflow automation: 60
Leads reports *coming soon*
Custom fields and reports
Revenue forecast reports
Meeting scheduler
Smart Docs Pro
Visual dashboards: Unlimited
Team management
Team goals
Security dashboard
Security alerts
Security rules
Advanced user permissions: 3 sets
Advanced deal and contact visibility settings
Includes features of Add-Ons

Enterprise

$99 /User/Month

At least 10 users required ($990)

Get custom onboarding and support with your CRM

Features

Includes features of the Professional plan, plus
Workflow automation: 100
Advanced user permissions: Unlimited
Includes features of Add-Ons

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Disclaimer: The pricing details were last updated on 16/07/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Pipedrive pricing.

Pipedrive FAQs

Q. What is Pipedrive used for?

Pipedrive is CRM Software. Pipedrive offers the following functionalities:

Contact Management
Call Logging
Product Catalog
Lead Scoring
Project Management
Customer Support
List Management
Quotes (Proposals)

Learn more about Pipedrive features.

Q. What are the top alternatives for Pipedrive?

Here`s a list of the best alternatives for Pipedrive:

Q. Does Pipedrive provide API?

Yes, Pipedrive provides API.

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Pipedrive Reviews

OVERALL RATING

4.5

Based on 4,875 Rating(s)

Rating Distribution

Excellent

68.9 %
Very Good

23.8 %
Average

4 %
Poor

1 %
Terrible

2.3 %

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Samantha SpeedySource : trustpilot.com

(Reviewed on 07 April 2021)

Pipedrive is the BEST!

...more

David PicardSource : trustpilot.com

(Reviewed on 07 April 2021)

A great software come with evolution…

A great software come with evolution aligned with many needs ...you maintain this and it's great for business!

...more

Rolf FrydenbergSource : trustpilot.com

(Reviewed on 06 April 2021)

Pipedrive is an excellent tool for CRM

Pipedrive is an excellent tool for CRM, with just the right amount of details, for leads as well as sales opportunities. We use both for follow-up with existing customers (add-on sales etc.) and for new potential customers.

...more

Matt MPCSource : trustpilot.com

(Reviewed on 06 April 2021)

5 star customer service

The world would be a better place if every company had customer service like Pipedrive in Europe.

...more

RebekahSource : trustpilot.com

(Reviewed on 06 April 2021)

We use Pipedrive as our CRM and…

We use Pipedrive as our CRM and Business Building Machine. It is awesome

...more

Daniel AxelbaumSource : trustpilot.com