A CRM software built with intuitive interfaces, clean layouts and a simple user experience to help you manage your customer relations efficiently. An easy to customise software, Pipedrive CRM serves you the way you want to, according to your needs. The software is built around sales pipeline monitoring methodology, which offers a quality visual interface prompting users you to take appropriate action, stay organised and monitor challenging sales process. The email integration feature connects automatically to the contacts and displays everything that’s happening with a particular prospect at one place.
| Support | Business Hours Online | Customer Type | Freelancers Medium Business Small Business |
| API | Contact | New York, NY / +1 (650) 924-9906 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS | Category | CRM Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
- easy to get started and to configure, plug and play
- easy onboarding for new employees
- simple pricing, easy to increase and decrease number of users
- very good software, but more integrations for marketing activities and campaigns would be nice
perfect for any organization with up to 50 people.
Keeping track of my sales team progress and deal pipeline as well as CRM tool in general.
Simple, easy CRM. It takes away all the unless junk most CRM has and makes everything super clean.
Sometimes I wish I had a few more things, but overall it's all good.no CRM is perfect.
None
Following up with clients with ease and not letting deals fall through the cracks.
Pipedrive is a simple, easy interface that is easily accessible from phone, computer, or iPad. It is affordable and manageable for our small real estate firm.
On the mobile app you have to create an entry for a new deal. I wish you could just type directly into the field and the app creates it for you.
Try it! They have free trial
Keeping deals organized and in the front of your mind.
We talk about them throughout the sales process and I really enjoy how Pipedrive conceptualizes them. Creating a person, an organization and a deal is extremely easy. It is also set up to keep you informed of phone calls.
Pipedrive is a very good CRM pre-sale but not perfect to manage the lifetime of a customer.
My team use pipedrive to mange leads and shut the IT connected comes. It helps America managing leads and also the deals for them if they become qualifies at any stage.
Ease of use and ability to sort large amounts of data and customized fields
some limitations for moving fields from one area to another
Forecasting deals for a given month, analytics on our sales performance
Pros: My team has both IT savvy and (very) non-IT savvy people and they all find Pipedrive easy to use and thus it gets used. I looked at a number of other CRM's and they all seemed to be very clunky and hard to use plus they were very expensive.
It does 99% of what we want it to do.
Cons: I'm waiting for the NetSuite (our accounting software) integration to be released as i would like to see all sales on Pipedrive and thus can track against budget (we have a number of sales that we don't put through Pipedrive for various reasons). This NetSuite is coming but it is not here yet.
Overall: Great. Easy to use, realistic pricing, very good customer support (not that you need it much)
I like the way you can keep everything organized, the capacity, we use to keep 100's of names in the data base. Tons of information, attachments. You can make notes in everything, and it calculates your sales so it really helped my business!!
Nothing at all everything is great about this app
Organization and keeping track of sales.
Pros: Having used and given up on many other CRMs and similar products, this is the first one I am actually comfortable using and find myself referring to for notes. Our whole team have now customised the interface so management can get a snapshot easily while leaving useful notes. We are an international team and use it as a core part of conference calls.
Cons: Needs an interface with MS Outlook, especially the calendar as this is our company platform. So while exporting meetings to Google is sort of useful, it ends up in my private calendar which is not ideal.
Fix this and it's almost perfect.
Overall: It helps us as a team to manage business development and sales by being useful and saving time instead of being a chore and time consuming. Quite different from my previous CRM experiences.
Pros: I find this to be a super helpful tool for my brokers as this program holds them accountable to push/follow through with their prospects to get them to become a client, whether it's reminding them to send a follow-up email, schedule a meeting etc.
Cons: Note section/activity section can get a bit confusing.
I like that when I need to ask a question or receive help I can usually reach someone in 2-3 minutes max. They are always very polite and respectful when helping me.
There are a couple of features that have been updated recently that I am not a fan of. It is more aesthetics than anything though.
I would allow the physical changes that have been made reversible for those that liked the old style better. Making the look optional to how you want it would make me happier.
It allows me to have all of my clients in one spot and easily track their progress. I feel organized and on top of my work with Pipedrive.
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