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What is Atera and how does it work?
Atera is a remote monitoring and management software that provides complete visibility and control over hundreds of networks to MSPs and IT professionals in real-time. The software enables users to offer instant and exceptional IT support to their valuable customers across the globe. One of the main features of Atera is that it sends real-time notifications to users about the potential problems that may happen so that users can prepare themselves in advance. In addition, businesses can also depend on the same to receive real-time status on system resources, networking and IP monitoring, logged in customers, SQL Server, Active Directory and many other essential elements. Further, the IT automation services provided by the software also come in handy to manage a variety of administrative and maintenance tasks that can be applied to workstations and servers in no time. Atera comes with an automated Patch Management system that can be applied to individual devices and groups as per convenience. Finally, the remote maintenance capabilities offered by Atera helps out companies with their service manager, command prompt and task manager facilities.
Read more97% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Zoho Assist and how does it work?
Zoho Assist web-based remote access software helps in offering remote support and allows screen sharing. The software can also be run on Android and iOS. It becomes easy to access & tackle unmanaged systems. You can transfer up to 2GB files to other computers/ devices located across different networks. Real-time collaboration is possible to conduct virtual meetings and training sessions are easier now with Zoho Assist. It has remote rebooting & reconnecting capabilities. Users will enjoy unattended remote access where they can switch on systems remotely with just a click. One can remotely access & operate power options like restart, shutdown, log off, hibernate etc. It is firewall-friendly.
Read moreSW Score Breakdown
What is NinjaOne (NinjaRMM) and how does it work?
NinjaOne (formerly NinjaRMM) is the renowned unified IT management solution that simplifies how IT teams work. NinjaOne helps IT teams manage all their endpoints and support end-users within one fast, modern, intuitive platform, improving technician efficiency and user satisfaction. NinjaOne supports over 10,000 customers worldwide and is consistently ranked #1 for our world-class customer support. The NinjaOne platform offers a single-pane-of-glass experience by combining IT teams that can proactively do endpoint monitoring, remote control, patch management, remote monitoring, software management, IT asset management, backup, IT service desk capabilities, and IT documentation. NinjaOne is an all-in-one unified solution with a fast, modern, intuitive interface.
Read more94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is GoTo Resolve and how does it work?
GoToAssist is a remote support management software that helps businesses to deliver remote support to their customers at any time, wherever they are. It allows technicians and IT managers to access and control their end users’ computers in order to resolve issues quickly. Technical agents can convert their chat or call support into an online support session in an instant. The software offers the much-needed freedom to supporting staff, enabling them to take care of remote servers and computers even when the end-user is not present there. Agents can connect to any unattended machines whenever they want to resolve issues. GoToAssist allows users to quickly start a support session from a browser or desktop app of their choice. They can access customer’s system information easily, including software and hardware configurations. The software also allows to receive and send files in both live or unattended sessions and install updates, apply patches and more. Supporting staff can easily switch between their customers’ monitors. Each technician can host up to 15 sessions at a time.
Read moreSW Score Breakdown
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is AnyDesk and how does it work?
Anydesk is a secure and intuitive software that helps connect a computer from anywhere and anytime. It ensures reliable remote desktop connections so that users can work seamlessly without wasting any time. It allows users to provide amazing customer service and fast solutions from any location. AnyDesk can be run on platforms like Windows, MacOs, Linux, FreeBSD, iOS or Android with no extra charges. Users can enjoy the best experience with 60 fps on local networks and most internet connections. It’s the perfect app for software vendors or app developers who can offer remote support and monitoring to solve customer issues from a central office. Users can easily connect from everywhere on any device using unattended access. About performance, DeskRT is a smart codec that forms the very foundation of the software. It compresses and transfers image data between computers smoothly. The Banking standard TLS 1.2 technology protects the computer from any unauthorized access.
Read moreSW Score Breakdown
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ConnectWise ScreenConnect and how does it work?
ScreenConnect Remote Support and Access Software empowers IT teams to resolve issues swiftly and securely, no matter where their users are. Its robust features turn technical challenges into opportunities for productivity. With instant access to any device and tools to run remotely without installation, IT professionals can tackle problems in record time. The shared toolbox allows team members to upload and execute tools as administrators, enhancing efficiency and collaboration during sessions. Technicians can work behind the scenes, saving users time while seamlessly transferring files and managing systems. Customizable extensions streamline workflows, save costs, and even enable businesses to publish innovations on the ConnectWise Marketplace™. Advanced privileged access management (PAM) ensures data security, granting one-time administrator access without sharing passwords. Detailed logs of access requests ensure compliance with regulatory standards and cyber insurance policies, keeping the business protected. Whether it’s fixing IT issues or ensuring secure file transfers, ScreenConnect simplifies complex tasks into efficient solutions.
Read moreSW Score Breakdown
ConnectWise ScreenConnect Pricing
95% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is BeyondTrust Remote Support and how does it work?
BeyondTrust Remote Support cloud-hosted remote access software offers a reliable and secure connection to any remotely located devices or systems. Deployment options are Web, Mac, Windows, Android & iOS. It supports multi-channel communication, real-time chat, and screen sharing. Your credentials and endpoints will stay protected against cyber threats while you access remote systems/devices carefree. This software includes smart features like consolidated access pathways that aim at simplifying the unattended system and endpoints access remotely. BeyondTrust Remote Support supports hassle-free file transfer to remote devices. Remote control feature allows monitoring a remotely located computer system & access stored data.
Read moreSW Score Breakdown
BeyondTrust Remote Support Pricing
96% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ISL Online and how does it work?
ISL Online web-based remote desktop software is very easy to use and comes packed with suitable features. You can remote access and monitor any Mac, Windows, or Linux computer within the shortest possible period of time, using any system/device. Users can transfer files easily. The software is highly collaborative also because you can co-monitor systems or deliver instructions using a live chat facility. Session recording and session transfer features add to its utility value. You can remotely control systems and access data while on the go. It ensures high-speed screen sharing. ISL Online has servers across the world so service flow is always undisturbed. It comes with a webinar portal.
Read moreSW Score Breakdown
88% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Wayk Now and how does it work?
Wayk Now is a feature-rich & reliable remote access software that is hosted on the cloud and can also be installed in mobiles, Mac and Windows. This user- friendly remote desktop access software takes less time to implement and offers tight security. Its free version is available to try it first and then buy. It supports file transfer to other devices and systems connected to various networks. Screen sharing feature is available. Users can access stored data and control computer systems from remote locations with the help of the remote control feature. Wayk Now comes with features like access control, remote execution, multi-monitor management, supports clipboard interoperability etc.
Read moreSW Score Breakdown
90% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RemotePC and how does it work?
RemotePC web-based remote access software is an affordable solution for remotely managing the PCs and Mac. It comes with a good set of features as well to support its expected functionalities. Unattended access, remote printing, file transfer, session recording, session transfer, and wake on LAN are some of its main features. The software is multi-platform friendly. Remote control feature helps to manage systems and accessing data even when you are on a tour. RemotePC offers remote access 24*7. It uses TLS v 1.2/AES-256 encryption for sending user authentication data between remote & local systems. Collaboration is supported via chat messages & whiteboard tools.Access is password-protected.
Read moreSW Score Breakdown
98% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is TeamViewer and how does it work?
TeamViewer is a remote desktop tool with the world’s largest and fastest remote connection network. This is the only tool you will ever need to keep all your computers, servers, and devices at your fingertips. The only enterprise remote support tool you need for industrial-grade remote control, desktop sharing, online meetings, network monitoring, malware protection, and secure file transfer between computers.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Pilixo Remote Access and how does it work?
Pilixo Remote Access web-based remote access & control software is designed using HTML5 Platform. This software is known to offer the fastest HTML5 based remote software solution to its users. It offers seamless remote control facility where users can perform tasks on remote computers with equal ease and confidence. The diagnostic tools available help in easily identifying issues and addressing the same in less time. Users can transfer files as well with the help of Pilixo Remote Access. Sharing screens and collaborating with others virtually is painless, quick and no extra complicated installation is required. Screen sharing and screen recording feature further improve its utility value.
Read moreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Werk and how does it work?
Share the screen with teammates while speaking on Voice Chat. Meet Werk’s simple voice chat and start collaborating without any hassle. Manage the tasks with Werk’s task manager. And build own task manager with just what user need. But, they can asynchronously collaborate on Werk via Async Records feature.
SW Score Breakdown
87% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is ShowMyPC and how does it work?
ShowMyPC software has four products and helps in accessing home/office PCs from remote locations as well as provide remote support to conduct meetings. The software allows hassle-free access and monitoring of multiple unattended computers. It comes with Windows Remote Desktop Protocol support across firewalls. Users can find help in rebooting a remote system and unlock PCs using ShowMyPC software. It also facilitates easily tracking stolen or lost personal computers. Remote Support and Meetings product by ShowMyPC features remote control, high-speed screen sharing, file transfer facility, live chat, session recording etc. It uses a password & not an IP address to make a connection.
Read moreSW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is SpatialChat and how does it work?
SpatialChat is a virtual event hosting platform, where users can re-create their social life interactions, move between groups and make alterations in their context. Coordinators can add in thousands of attendees and ensure the best online networking experience in real-time. They can even forward text messages or share written contents inclusive of links that disappear after some time. Moreover, an inbuild Fluid Chat System enables private conversations with particular attendees in a hassle-free manner. Hosts can even share their screen, showcasing a creative board, presentation, source code, web browser tab, project management board and more. They can also forward images or youtube videos as per need and watch them together. The solution enables users to pin content as a consistent part of the customised space. SpatialChat is an ideal platform for webinars and education for remote teams and event organisers.
Read moreSW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Dameware Mini Remote Control and how does it work?
Dameware Mini Remote Control is a remote control software for all your customer support and help desk needs. Its remotely control Windows, Linux, and Mac OS X computers, laptops, and servers from a single console. Dameware Mini Remote Control remotely connect to out-of-band computers with Intel® vPro™ with AMT, Wake-on LAN, and KVM support.
Read moreSW Score Breakdown
Dameware Mini Remote Control Pricing
70% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Yac and how does it work?
Yac software is a voice collaboration tool for teams. Record your voice in 30-second snippets and can send voice communication. Share annotation and gets your team on the same page to automate workflow. Remote Teams, Small and Medium companies make use of the software.
SW Score Breakdown
75% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Cadence and how does it work?
Each month, Cadence designs, schedules, and hosts virtual events that keep remote teams happy and engaged. Every team is different. They help better understand where culture gaps are and create a perfect, unique event line-up. Customizing events for DEI Months. Cadence's white-glove service removes all the burden of event-planning from shoulders.
Read moreSW Score Breakdown
77% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Echoes and how does it work?
Echoes software is a platform used to make communications as in the office. The software offers voice messages with smart status to measure the workflows. Collaborate with teams in Slack by one-click. Remote Teams make use of the software.
SW Score Breakdown
89% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Wurkr and how does it work?
Wurkr is a virtual workspace monitoring solution for enterprises, helping them to streamline individual business processes besides allowing on-time collaboration and creativity between remote employees. The software acts as a virtual replication of the physical workspace, with its video, chat and audio facilities. Members within a particular team can stay connected to each other by sharing their individual screens with colleagues or clients. Enterprise can customize Wurkr as per their needs. Admins can move their team managers into digital meeting rooms to have confidential discussions about business growth and transactions. They can even lock the virtual rooms to avoid unnecessary disturbances. The video platform offers a scalable interface, allowing enterprises to add in more staff in a hassle-free manner. Video calls within Wurkr are made through WebRTC, which is completely encrypted. The transmitted data are protected via SSL connections. A break room within the software, allows employees to have informal conversations with their colleagues and other teammates.
Read moreSW Score Breakdown
94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is RescueAssist and how does it work?
RescueAssist (formerly GoToAssist) is a platform used to support customers with a simple plugin. Start a support session and send files in a live or unattended support session. Host up to 15 sessions simultaneously per technician. It integrates with Slack. Remote Teams, Small, Medium and Large companies make use of the software.
SW Score Breakdown
84% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is LogMeIn Pro and how does it work?
LogMeIn Pro is a comprehensive and secure remote access tool that helps businesses streamline remote work, learning and customer engagement rates in real-time. The tool simplifies the overall monitoring process by allowing files to be stored, shared and quickly accessed across all devices. It can also keep track of the most used applications, websites and clouds. Moreover, the remote control feature present within the same, enables admins to obtain access to multiple desktop computers quickly and lets them view, access and work on the particulars at the same time. It supports unlimited user access, giving ample scope for instant collaboration and teamwork. LogMeIn Pro grants complimentary access to LastPass, providing a secure password vault for its users. With a vast 1TB file storage, it can store bulky files while making them easily shareable. Also, users can print documents from a remote device with the remote printing feature. Finally, to protect devices from cyber threats, viruses and sophisticated online malware, LogMeIn antivirus powered by Bitdefender, takes care of the overall network security.
Read moreSW Score Breakdown
81% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is VoicePing and how does it work?
If they are struggling to manage remote or hybrid team, then need the Metaverse Office. This is the complete solution for maximizing productivity and engagement within team. With statuses available for conversation, can call out team members and they won't miss it thanks to notifications with Join Now/Ignore buttons. User can also improve productivity by tracking who works on what project and for how long. Plus, there are functions to check when members enter and exit the workspace, and to change user status.
Read moreSW Score Breakdown
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
What is Splashtop Remote Support and how does it work?
Splashtop Remote Support is endpoint management and remote support software developed specifically for MSPs to facilitate easy connection of their client’s computers with remote access. It simplifies the process of remotely accessing, monitoring, and managing several computers. It is an ideal software for entrepreneurs, corporate teams, and IT professionals as it allows them to make use of its features to control their systems remotely, and hassle-free. Splashtop is a high-tech, powerful, and dependable remote desktop connectivity manager. It's tailored to managed service providers, IT experts, and help desk personnel. Splashtop Remote Support uses a strong high-performance engine to provide the best possible experience. You can also use it to simultaneously see numerous remote screens from multi-monitor setups. Security features such as TLS and 256-bit AES encryption, device authentication, and two-step verification secures all remote sessions. User satisfaction with Splashtop remote access is at an all-time high. It is the best in the market and has no competition. You can use choose this amazing product without an iota of doubt. You get a free trial, a mobile application for iOS, Android, Mac, and Windows, and some affordable premium plans starting at just $25 per month.
Read moreSW Score Breakdown
Splashtop Remote Support Pricing
Typical Features
The Average Cost of a basic Remote Access Software plan is $17 per month.
56% of Remote Access Software offer a Free Trial , while 39% offer a Freemium Model .
| PRODUCT NAME | SW SCORE | AGGREGATED RATINGS |
|---|---|---|
AnyDesk
|
96 | 3.9 |
ConnectWise ScreenConnect
|
92 | 4.5 |
BeyondTrust Remote Support
|
95 | 4.6 |
ISL Online
|
96 | 4.8 |
Wayk Now
|
88 | 4.3 |
RemotePC
|
90 | 4.7 |
TeamViewer
|
98 | 4.6 |
Pilixo Remote Access
|
81 | 4.6 |
Werk
|
77 | 0 |
ShowMyPC
|
87 | 4.1 |
Remote access can be defined as the ability to get access to an office or home computer/device/network from a remote location. It facilitates seamless connection of computers or network nodes located on separate networks, across geographically scattered locations. Remote access software functions via linking a local and remote host over the Internet connection. Remote access software finds extensive use for ensuring appropriate remote administration and remote implementation. Physically reaching out to access data stored in computers at a distant location is always impossible. Remote access tools help to access data stored in the home computer while you are traveling, give a demo of products remotely, and offer remote support of all kinds.
You wish to buy one remote access software and not all the software products flooding the market. Having too many options also can be bad as it clouds the judgment abilities many times. Some factors if focused on and taken into consideration can be helpful in making a good choice.
Typical Features
Enables remote participants to see your desktop that allows better collaboration
Allows a user to perform tasks on a remotely located computer with equal ease as is experienced while using one's own system
Allows you to instantly communicate with your customers and/or exchange chat messages online
Enables one to record remote access, support sessions, and meetings
Facilitates sending and receiving both attended as well as unattended support sessions
Allows sending and receiving files
Helps in collecting feedback from users to assess the support
Helps to conduct performance testing and network configuration to identify issues on a computer.
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