Home/iPaaS Software/Zapier
Updated on: April 13, 2021
What is Zapier ?

Zapier

Connect your web apps in a few clicks
(2,650 Ratings) Write Review

Zapier is an integration solution that connects your web apps and automatically moves information between these different apps. With just a few clicks, you can integrate your different web apps so that data can be shared between them. The automated process of sharing information between the different apps with workflows is known as Zaps. This allows you to build processes faster and get more done as you don’t need to write any code to build these integrations. To start a workflow from any app, all you need to do is pick a trigger that sets your Zaps into motion, Zaps then complete the actions and you have a simple, fill-in-the-blank setup. For example, the trigger could be when you receive a new email in Gmail, the action could be to copy the attachment with the email to Dropbox, and then the next action could be to alert you in Slack about the new Dropbox file.

Zapier Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, CA
Deployment SaaS/Web/Cloud Category iPaaS Software

Zapier Pricing

Pricing ModelFree Trial , Freemium , Subscription
MONTHLY YEARLY
Free
Free

Features

  • 100 Tasks per month
  • 5 Zaps
  • 15min Update Time
  • Single-step Zaps

Starter
$19.99 /Month
Billed Yearly

$24.99 per month billed monthly or $19.99 per month billed annually for 750 Tasks per month

$48.75 per month billed monthly or $39 per month billed annually for 1500 Tasks per month

Features

  • 20 Zaps
  • 15min Update Time
  • Multi-step Zaps
  • 3 Premium Apps
  • Filters
  • Formatters
  • Custom Integrations
Professional
$49 /Month
Billed Yearly

$61.25 per month billed monthly or $49 per month billed annually for 2000 Tasks per month

$111.25 per month billed monthly or $89 per month billed annually for 5000 Tasks per month

$161.25 per month billed monthly or $129 per month billed annually for 10000 Tasks per month

$236.25 per month billed monthly or $189 per month billed annually for 20000 Tasks per month

Features

  • Includes features of Starter plan, plus
  • Unlimited Zaps
  • 2min Update Time
  • Unlimited Premium Apps
  • Custom Logic - Paths
  • Auto Replay

Team
$299 /Month
Billed Yearly

$373.75 per month billed monthly or $299 per month billed annually for 50000 Tasks per month

$623.75 per month billed monthly or $499 per month billed annually for 1000000 Tasks per month

$998.75 per month billed monthly or $799 per month billed annually for 200000 Tasks per month

$1873.75 per month billed monthly or $1499 per month billed annually for 500000 Tasks per month

$2873.75 per month billed monthly or $2299 per month billed annually for 1000000 Tasks per month

$4373.75 per month billed monthly or $3499 per month billed annually for 5000000 Tasks per month

Features

  • Includes features of Professional plan, plus
  • Unlimited Zaps
  • 1min Update Time
  • Unlimited Users
  • Folder Permissions
  • Premier Support
  • Shared App Connections
  • Shared Workspace

Company
$599 /Month
Billed Yearly

$748.75 per month billed monthly or $599 per month billed annually for 100000 Tasks per month

$1123.75 per month billed monthly or $899 per month billed annually for 200000 Tasks per month

$1998.75 per month billed monthly or $1599 per month billed annually for500000 Tasks per month

$2998.75 per month billed monthly or $2399 per month billed annually for 1000000 Tasks per month

$2,998.75 per month billed monthly or $3599 per month billed annually for 5000000 Tasks per month

Features

  • Includes features of Team plan, plus
  • Unlimited Zaps
  • 1min Update Time
  • Unlimited Workspaces
  • User provisioning (SCIM)
  • Apps Access Control
  • SAML Single Sign-On (SSO)
  • Custom Data Retention
  • Account Capture
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Disclaimer: The pricing details were last updated on 24/12/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Zapier FAQs

The pricing for Zapier starts at $24.99 per month. Zapier has 4 different plans:

  • Starter at $24.99 per month.
  • Professional at $61.25 per month.
  • Team at $373.75 per month.
  • Company at $748.75 per month.
    • Zapier also offers a Free Plan with limited features.

      Learn more about Zapier pricing.

Yes, Zapier offers a free plan.

Learn more about Zapier pricing.

Yes, Zapier provides API.

Ask the Community View Community

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Zapier Reviews

OVERALL RATING
4.3
Based on 2,650 Rating(s)
Rating Distribution
  • 74.8 %
  • 17.9 %
  • 3 %
  • 1.1 %
  • 3.2 %
SHARE YOUR EXPERIENCE Write a Review
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Omri FSource : g2crowd.com
(Reviewed on 10 November 2020)
"Zapier allows us to optimize and create efficiencies"

What do you like best?

Zapier's ability to connect with essentially all software, both third-party and our own custom built application, and take actions based on those software. This has allowed us to use Zapier with multiple other applications (Looker, AirTable, ZenDesk, SalesForce, AWS, Google Suite) to create and optimize workflows. Overall Zapier is very easy to use, intuitive, but does require some thought upfront on how to best structure a

What do you dislike?

Some of the internal zapier tools really need development knowledge / experience and it would be nice if they could design the tools for all departments and more lo-code so that different stakeholders can benefit and use, with less engineering resource requirements. Also, once multiple people are using, there quantum of zaps can get lost and then access control becomes a potential issue.

Recommendations to others considering the product:

Ensure you understand access rights and the data flowing through. Also, there is a lot of flexibility, between user Zapier built-tools or others (you can use Zapier tools to change formats or add code, or send an email or you can use outside applications to do so); don't over engineer to keep things simple. Also, define who can create and own the Zaps and related applications to ensure business continuity.

What problems are you solving with the product? What benefits have you realized?

Operational problems - create process across different departments

Testing of product ideas - we can use zapier to quickly put together a process for marketing new products

Development - can use Zapier to affect code changes, up emails, etc.

Connecting software - we use zapier to send data across multiple platformd, and change data formats, create tasks, post notifications to slack, etc.

...more
Zach DSource : g2crowd.com
(Reviewed on 05 November 2020)
"Amazing Resource"

What do you like best?

I love the amount of apps and software we are able to integrate together.

What do you dislike?

Sometimes the API and connections aren't the easiest to understand and have to do a lot of work-a-rounds

Recommendations to others considering the product:

Don't be afraid to reach out to support for help

What problems are you solving with the product? What benefits have you realized?

We are able to automate a lot of tedious processes saving us all time.

...more
Jordan CSource : g2crowd.com
(Reviewed on 02 November 2020)
"Automation for all, easily"

What do you like best?

Zapier is a must have nowadays. You can build, without any code, a lot of automations between SaaS you use, thanks to API. Want to build a Workflow on Google Sheets when Salesforce is updated ? Zapier. Want to build a Slack Post when a Google Sheet is updated ? Zapier. Plenty of automation available for you.

What do you dislike?

Sometimes, Paths are confusing. It's also difficult to search the right Zap between all folders.

Recommendations to others considering the product:

Don't give access to everyone :)

What problems are you solving with the product? What benefits have you realized?

Automation between several tools without code : we don't have always the time to build a development to make API connections between software. With Zapier, you can solve this problem in few mins/hours.

...more
Leonardo Iker dSource : g2crowd.com
(Reviewed on 21 October 2020)
"Zapier has almost no limits across all our platforms"

What do you like best?

How easy is to set up a Zap and how to integrate different accounts from different platforms

What do you dislike?

You are always adding new zaps, connections, and integrations, but some of them are still missing, keep working on adding new features, overall you doing good.

What problems are you solving with the product? What benefits have you realized?

Problem to send data and information between different platforms, with zapier everything becomes some clicks away.

...more
Allison "Pasha Morena" TSource : g2crowd.com
(Reviewed on 19 October 2020)
"This needs to be in Every Automation Super Heroes Tool Belt"

What do you like best?

I love how many things Zapier integrates with. Ive been able to lessen the amount of money needed on payroll with this one tool.

What do you dislike?

I wish i could have more zaps for the money.

Recommendations to others considering the product:

Use it! It will save you time and money!

What problems are you solving with the product? What benefits have you realized?

I am able to update my email autoresponder with new contacts I add to a Google Sheet. It then updates a Look Alike Audience in my Facebook Ads so that my pixel is always fed with up to date info. This used to take so much time to do manually. Now, I dont even have to think about it.

...more
Mindy HSource : g2crowd.com
(Reviewed on 16 October 2020)
"Useful"

What do you like best?

I love how Zapier can integrate with Wufoo to create useful documents.

What do you dislike?

I have not found anything that I dislike about Zapier.

Recommendations to others considering the product:

Learn the program but know that you are getting great software for a very fair price!

What problems are you solving with the product? What benefits have you realized?

I am able to take clients responses and turn them into a Word document seamlessly.

...more
Jordan CSource : g2crowd.com
(Reviewed on 14 September 2020)
"Automation for all, easily"

What do you like best?

Zapier is a must have nowadays. You can build, without any code, a lot of automations between SaaS you use, thanks to API. Want to build a Workflow on Google Sheets when Salesforce is updated ? Zapier. Want to build a Slack Post when a Google Sheet is updated ? Zapier. Plenty of automation available for you.

What do you dislike?

Sometimes, Paths are confusing. It's also difficult to search the right Zap between all folders.

Recommendations to others considering the product:

Don't give access to everyone :)

What problems are you solving with the product? What benefits have you realized?

Automation between several tools without code : we don't have always the time to build a development to make API connections between software. With Zapier, you can solve this problem in few mins/hours.

...more
Administrator in Leisure, Travel & TourismSource : g2crowd.com
(Reviewed on 25 August 2020)
"Zapier automates all the things!"

What do you like best?

Zapier is a low cost (or free, depending on your needs) way to allow business tools, from basic to enterprise level, to communicate with each other. Instead of paying a developer to write you custom code for integrations, you can do them yourself in a super user friendly way. This will be much more cost effective and it also means you can change things yourself when your business needs change.

Their customer support is awesome, super helpful when things get tricky!

What do you dislike?

There are use cases where if you need tight integration going both ways between two systems, that zapier may not be able to handle it and you'd have to graduate to a more enterprise-level solution. But for the price point it is super super powerful.

Recommendations to others considering the product:

Give it a try and see if it works for you! The support team will be there if you need any help figuring it out.

What problems are you solving with the product? What benefits have you realized?

Maintaining external resources for our employees and partners who don't have access to our Salesforce.

...more
Tom CSource : g2crowd.com
(Reviewed on 24 August 2020)
"Great software, but in need of some re-thinking"

What do you like best?

I love that the software allows for more advanced workflows to be built, using Javascript and HTTP methods. I also love how many apps are able to be integrated out of the box. It's really a unique concept and offering.

What do you dislike?

I really don't like the single-zap edit interface. The original design (~2 years ago) was far better. I'm not sure why it was changed. Specifically, what is worse now: it feels more "buggy"; things time out and hit strange errors more often. Also it doesn't force you to test after every single step; the new "skip test" link is inexplicably ABOVE the fold, forcing you to have to keep scrolling up. Also, the "steps" are really clunky. I don't know why they auto scroll, or any the text is so big. You have to look at each step individually; looking at all steps was much better in the original interface. Also, I cannot believe that "duplicate" a step is not a feature, or that we can't have a library of "most used" zap steps, especially for those of us who program custom code into our zaps.

Recommendations to others considering the product:

Do what you can outside of Zapier, as the monthly cost I think is high for what it is. That's probably one of my biggest sticking points about Zapier, especially considering so much of Zapier offers can be easy created by a talented programmer for a one-time cost, versus Zapier's month-after-month, year-after-year SaaS subscription costs.

What problems are you solving with the product? What benefits have you realized?

Inter-connections between third-party apps, allowing for automated workflows to be easily built based on simple actions and interactions.

...more
Bobby VSource : g2crowd.com
(Reviewed on 17 August 2020)
"Great tool for connecting multiple platforms without much technical knowledge."

What do you like best?

I like how Zapier enables you to connect different platforms within their system. They have a secure login feature that allows for you to easily connect with all of your various platforms from one place without having to login to each one separately.

I also really like the interface and how visual it is to create the connections, create Zaps, and make integrations easy.

What do you dislike?

There really isn't a downside to Zapier that I can tell. It seems like everything is well thought out and even when a Zap fails it is saved and can be recreated. It's a very good system.

Recommendations to others considering the product:

Zapier is a fantastic tool for integrating multiple platforms for a single purpose. With Zapier you may not need to hire an outside web development firm to complete simple tasks, however, the extensive library of Zapier integrations allows high quality development teams to quickly scale and systematize a robust technology stack. Our team uses Zapier every day for a variety of purposes and have never had an issue with it not performing to our expectations. Overall, it is one of the better tools we have in our arsenal to complete complex tasks within multiple platforms. I highly recommend Zapier as a connection tool to other third part platforms.

What problems are you solving with the product? What benefits have you realized?

We work with dozens of different small businesses and Zapier provides connections to several different platforms. We are connecting shopping carts to ActiveCampaign and Infusionsoft. We are Adding contacts from Google Sheets into CRM Platforms. We are also using Zapier to automatically email invoices and create invoices in Quickbooks online after automations within ActiveCampaign. The list goes on and on and on with how wonderful Zapier is. The best part about Zapier is that it allows entrepreneurs and small business owners to use a high quality tech stack without lots of hard code and development.

...more
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