Call center software is deployed in a company to improve customer support services. It allows you to manage multiple channels like phone, live chat, and social media to provide efficient customer support to your customers. Using this software, you can build your helpdesk where you can monitor all inbound and outbound calls in real-time. It is a web-hosted application that helps you to record all customer interactions using which you can assess your agent’s performance and productivity. This software is equipped with inbuilt functionalities to establish seamless two-way communication. In addition, it also can integrate with many leading CRM software which allows your agent to deliver a better service.
TalkDesk pricing: TalkDesk Offers Custom plan.
An enterprise-class customer support platform with modern cloud solution. It has click-to-call feature using which you can call directly from your helpdesk and website. Based on caller data and IVR selection inbound calls are routed to respective agents by automatic call distributor (ACD). This... read more
Nextiva pricing: Starts at $20.0.
Nextiva is a customer experience management suite that is aimed at revolutionizing the communication aspects of businesses and helping them convert more prospects. It is relevant for businesses of all sizes, including Family Businesses, Franchises, Sole Proprietorships, SMEs, and Enterprises. With... read more
CloudTalk pricing: Starts at $20.0. Offers Custom plan.
CloudTalk is a virtual phone system for remote sales and customer service teams. It helps businesses maintain a local presence with an international phone number and allows them to operate their virtual call center from anywhere. The system easily adapts to the needs and size of the business. The... read more
CallHippo pricing: Starts at $14.0. Offers Custom plan.
CallHippo is a virtual phone software for businesses and enterprises, offering them local toll-free phone numbers for 50+ countries in just 3 minutes. The software helps businesses in fulfilling their daily calling commitments with its Power Dialer function. This function helps to automatically... read more
CallTools is a futuristic call center management solution designed for small and large businesses around the world, such as BPOs, telephone marketers, contractors, sales and customer service centers. The software offers a host of options for its user’s business including modules like predictive... read more
Bright Pattern is a cloud contact center software which helps businesses to simplify multichannel service. Bright Pattern’s solution has usability that is second to none with a new intuitive desktop for managing omnichannel experiences, a unified interface to set-up and modify workflows, and a... read more
CircleLoop pricing: Starts at $6.45.
CircleLoop software is a Call Center tool used to manage call menus. Add local, national, mobile and international numbers. Route your incoming calls, redirect calls to voicemail, other users or external phone numbers after hours. Receive notifications in real-time to measure your team's... read more
eVoice pricing: Starts at $6.25.
eVoice Keeps You Connected to Your Customers. eVoice doesn’t just forward call to your mobile phone, it can route calls wherever you want. The eVoice phone service includes a powerful set of features that allows you to run your business from any device, no matter where you are. Whether you are a... read more
Zendesk Talk pricing: Starts at $9.0. Offers Free-forever plan.
Zendesk helps you to connect with your customers using it’s cloud-based call center solution. It allows you to choose a toll free number for delivering your service. Using this software, you can receive unlimited inbound calls and also you can support your customers by making outbound calls. In... read more
Voiptime pricing: Voiptime Offers Custom plan.
Voiptime is a cold calling software that is based not the cloud and drives the outbound sales of businesses. It automates the calling process with intuitive features such as preview dialer, power dialer, and predictive dialer systems. The tool packs all the capabilities of a phone dialing software... read more
Before purchasing a call center software, you need to consider the following key factors