Conversation Intelligence Software List (July 2024)

Callin's AI-driven voice assistants are revolutionizing business growth by handling inbound and outbound customer conversations with unmatched efficiency. Designed for businesses of every scale, these agents answer FAQs using ChatGPT-powered voice AI, capture leads, and increase appointment bookings seamlessly. By offering 24/7 support and resolving inquiries outside of regular work hours, they expand service hours without adding headcount. Callin AI agents proactively reach out to engage customers, ensuring your operations run smoothly. Effortlessly scalable, they handle any volume of calls and engage across multiple channels such as SMS, WhatsApp, and emails. Multilingual capabilities allow support in any language, enhancing customer satisfaction. Integration with existing CRM solutions and call center technology is seamless, and enhanced data collection provides real-time call transcripts and valuable insights. GDPR compliant, Callin AI ensures data security and customer privacy are top priorities. With Callin, the future of business communication is here.

Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software.

Hoory AI Support revolutionizes customer service with its intelligent automation capabilities, ensuring users are always satisfied. This AI Conversation Intelligence Software streamlines support processes, making it easier to manage customer requests at scale. Through knowledge-based training, GPT integrations, and AI-driven assistance, Hoory leverages the latest in LLM technology to deliver sharp, context-savvy responses. Its Rule-Based AI Assistant employs dynamic flow charts to guide user interactions seamlessly. With Hoory, businesses can experience the magic of AI, transforming their support operations and providing customers with meaningful, efficient conversations. This platform is designed for professionals who seek to enhance their customer engagement and optimize their support workflow, proving that AI can truly connect.

Leadster's conversational intelligence software allows businesses to design a dynamic chatbot in just 5 minutes, leveraging advanced AI to boost qualified lead generation. By personalizing interactions based on factors like page, time, device, and paid media channels, Leadster engages website visitors in a proactive and customized manner. This not only enhances conversion rates but also lowers the cost per lead (CPL) for media campaigns. Businesses can utilize A/B testing to compare the effectiveness of various chatbot CTAs, measuring real-time performance to pinpoint the best outcomes. Leadster also facilitates automatic meeting scheduling with qualified leads, seamlessly integrating with Google Calendar, CRM systems, and email marketing platforms. This integration ensures that high-potential leads receive prompt attention, accelerating service delivery. With Leadster, businesses can monitor vital marketing metrics, identify the sources of their most qualified leads, and optimize ad delivery all while crafting engaging conversation flows that guide leads towards conversion.

Wingman software is a Conversation intelligence to gain actionable insights on sales calls. The software offers audio and video recording to track the progress of your prospects in the deal pipeline. It has real-time notes and automated Cue cards to have better conversations. Measure the performance of team with reviews with call records via dashboard. Small, Medium companies make use of the software.

Convlo automatically provides insights on what was said on the best calls, and how to improve the calls that don’t go well. Automatically enable the sales team to know what they said right on calls that closed, and what they forgot to mention on calls that didn’t go well.

Conversation intelligence + detailed insights = faster growth. Accelerate your team's learning and conversions with Jiminny by pinpointing the moments that matter, when you need to hear them.Jiminny is the Platform for all your customer conversations. We record, transcribe and analyze your calls & meetings in real-time so you can capture every data point important to your business and have the insights to help your team win together.

SONA, which is driven by AI and Machine Learning and has a Natural Language Processing interface, makes your life easier by automating tedious chores and increasing your productivity. Using AI-powered SONA, streamline time-consuming industrial processes, allowing manufacturing companies' representatives to focus on more difficult concerns. Sona. AI is bringing parents, teachers, and kids together to form an incredible learning environment. For HR specialists, the software is fantastic. It automates operations that are manual, repetitive, or reliant on rules. It's simple to set up, and SONA can acquire, analyse, and record data while interacting with people thanks to artificial intelligence and machine learning. SONA assists recruiters as a personal assistant. CV shortlisting, interview scheduling, reminders & follow-up conferences, and replying to incoming queries & application status are just a few of the roles it may accomplish. It is useful not only for HR workers, but also for the hospitality industry, sales teams, and even therapy. SONA reaches out to those who are depressed and offers them support through therapeutic talks. It's also a multilingual platform with a slew of other features.

DigitalGenius represents the future of customer support, an AI-driven platform made to automate and streamline the customer service experience. With its deep learning capabilities, DigitalGenius doesn't just parse customer conversations; it truly understands them, pinpointing customer objectives with remarkable accuracy. By tying in sophisticated automation for repetitive processes, it minimizes the need for manual input, allowing support team to focus on more complex queries. This seamless integration extends through powerful APIs, connecting effortlessly with the existing backend systems, delivering solutions that don't just the meet customers' expectations—they exceed them. DigitalGenius is changing the game for customer support, transforming it from a task-laden necessity to an automated, efficient pleasure that makes customer satisfaction an autopiloted outcome.

Stop relying on memory. Sync all your calls, and keep your CRM automatically updated. Dictate your notes, even during a call. Sync to your CRM, or add to your task list.Record calls, get instant transcripts, and set up custom recording options for different contacts.See caller information, notes, and call history for your contacts, every time the phone rings.

Stop boring their users and give them an authentic, personalized experience. Feedback doesn't have to be a chore! Give them options to provide video, ratings, free form text feedback. Share a link to their feedback form over email, Facebook, Twitter, and more, or embed a widget on their website. Give the users multiple options such as video, ratings, freeform text, and more. Even various types at one time! Keep the conversation going by replying to any responses they get! Ongoing discussions handled with in-app conversations will give them the rich feedback their need to succeed!

Pickle transcribes phone/video call records, provides a data platform for simple searches, and then analyses and summarizes the dialogue for easy understanding. With your best discussions, you can improve sales performance and customer experiences. Pickle uses artificial intelligence to help you improve your sales process by finding blind spots and turning discussions into actionable information. We'll show you how to develop an army of superhuman sales and customer service representatives by duplicating your top agents. Get AI-generated summaries, transcripts, and notes automatically. Snapshots and Collections allow you to capture and share memorable moments with your whole team. Zoom meetings can be recorded automatically. You can add time-stamped notes and follow-up action items in real time, ensuring that you never forget a key information. Connect every team to the voice of your customers. Share Zoom meeting videos and notes with your entire team, no matter where they are. Concentrate on the talk rather than taking copious notes. With agenda templates, AI-generated transcripts, and smart notes all in one spot, we've got you covered.

Papertrail is a collaborative platform that allows teams to seamlessly save their Slack conversations into Asana or Notion. By integrating with these popular project management tools, Papertrail provides a streamlined solution for team collaboration and communication. The platform's powerful capabilities enable teams to save and organize their Slack conversations in a way that is easy to access and share with team members. This feature is particularly useful for teams working on projects or tasks that require ongoing collaboration and communication. Papertrail's integration with Asana and Notion allows teams to centralize their project management and communication efforts, resulting in increased productivity and efficiency. The platform's user-friendly interface and seamless integration make it an ideal solution for teams of all sizes, from small startups to large corporations.

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls.

Introducing Fonor, their path to hassle-free email communication in the insurance industry. This innovative ChatGPT technology enables them to automate emails, effectively communicate with stakeholders, and deliver impressive response quality, all at the click of a button. Forget about wasting time sifting through emails. With Fonor, they can trust the system to perfectly craft communiqués tailored to their business needs and of the utmost professionalism. Thanks to its deep learning capabilities, Fonor is smart enough to answer questions and take action as if a real person had written the emails. Fonor matches the convenience of chat with the tone of professional emails. In this interconnected world, it's essential to get the right message to the right people at the right time. Put themself ahead of the curve with Fonor and make email communication a breeze. Say goodbye to mistakes and misunderstandings, and say hello to a stress-free collaborative experience. With Fonor's tailored features, everyone involved can easily navigate the email environment and communicate without fear of making errors. It's the ideal solution for busy professionals who don't have time to read every email in detail! Get their business up-to-speed with the latest email technology. Harness the power of Fonor's superior chatbot technology and make their email processes more streamlined and efficient than ever before.

ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized.

Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.

Laxis captures conversations intelligently to make your meetings more productive and enjoyable. Simple transcription and personalized templates help you extract insights, action items, and key quotes from meetings. Laxis takes notes while you focus on the conversation. Capture each attendee's comments verbatim, and flag items for follow up. Laxis captures meeting outcomes with an accurate record that can be sent to each attendee.

Marsview Notes is an AI-powered software that can be used to manage calls & video discussions, record meetings, and take notes throughout meetings. From phone and web conferences, the software automatically extracts insights and transcripts them seamlessly. The software connects with Zoom and captures voice and video conferences either through the web app or a phone. In a matter of minutes, it transcribes the calls and discussions. Users can save these transcripts and notes for later reference and deeper understanding. The software can be used to conduct effective meetings by individuals, small enterprises, industry experts, large teams, and organisations. Users may launch meetings, maintain all customer relations, obtain interactive transcripts, and get analytics from the software's intuitive Meetingspace all in one location. For a comprehensive experience, the automatic transcription capability records meetings in real-time and gives users clear, punctuated transcripts, speaker assignments, etc. Insights including thoughts, reactions, queries, call quality, etc. are routinely grasped by the AI engine.

A voice data measurement, analysis and qualification platform made for marketing, sales or management teams. Artificial intelligence to analyze calls, classify the most productive ones, create automations and accelerate the sales process.