Home/Conversation Intelligence SoftwareUpdated on: February 23, 2024
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Conversation Intelligence Software

Conversation Intelligence Software helps revenue teams record, transcribe, and capture insights from each customer interaction during a sales call. It can provide statistics of each prospect conversation, including talk ratio, customer interactivity, and proactively flag them. Conversation Intelligence Platform is useful for sales reps, customer success managers, account managers to identify best practices that should be adopted by their teams and approach the sales deals that are in the pipeline. Conversation Intelligence software can identify keywords, themes, and is helpful to prepare action items.

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Murf Voiceover Studio - Conversation Intelligence Software

Murf Voiceover Studio

Enhance the engagement levels of generated videos with attractive voiceover
(2 Ratings)

Murf Voiceover Studio pricing: Starts at $13.00. Offers Free-forever and Custom plan.

What is Murf Voiceover Studio and how does it work?

Murf Voiceover Studio helps users add lifelike background voices, within the generated videos in a few minutes. It is mainly a text-based voiceover generator, equipped with AI voices that are hyper-realistic by nature. Users can either opt for simple script typing facilities or can go for home-style voice recording options. Once done, they can convert the particulars into AI-based voiceovers for videos and music. The software is loaded with more than 20,000 voice-overs, which are curated by users located across 116 countries, in 15 languages. Further, users dependent on Murf Voiceover Studio can modify the pitch of an individual voiceover, speech and narration quality. They can also put more emphasis on certain words as per needs. An inbuilt grammar and spelling checker tool runs timely analysis through the submitted scripts, checking for errors besides offering appropriate suggestions as well. Additionally, a royalty-free gallery within the software is loaded with multiple background music that users can incorporate in real-time. show more

Salesken - Conversation Intelligence Software

Salesken

Convert in more leads with an efficient sales assistant for your business
(251 Ratings)

Salesken pricing: Salesken Offers Custom plan.

What is Salesken and how does it work?

Sakesken works as an AI Sales Assistant for businesses. Organizational admins can trust the software as a copilot for their step-by-step sales journey. They can use it to get detailed insights about scores incurred by individual leads and their conversion metrics. Further, detailed insights and analytics let users diagnose potential loopholes and improve them on a daily basis. Salesken assures active integration with external platforms like Skype, Zoho, Pipedrive, Bluejeans, RingCentral and more, making it easier for professionals to get their lead conversion mechanics sorted out. Apart from generating leads and converting them into loyal customers, enterprises can also depend on Salesken to generate accurate feedback from the clients’ end. They can get the process completed via direct call, web conference, one-to-one business chat with agents and email facilities. Advanced dashboards featured by the software, let managers/team leaders monitor the regular performances showcased by their team members. show more

Convin - Conversation Intelligence Software

Convin

A Conversation Intelligence Tool
(12 Ratings)

Convin pricing: Convin Offers Custom plan.

What is Convin and how does it work?

Convin software is an AI-powered Conversation Intelligence Software used to manage sales team understand calls to close more deals. Manage history like call information, topics & any other information that you want. Receive notifications to manage details about products and collect feedback to optimize the workflow. The software offers an advanced metrics like behavior analysis and topic duration to understand rep's performance on talking in calls. Sales Managers, Small and Medium companies make use of the software. show more

Salestrail - Conversation Intelligence Software

Salestrail

A unified mobile CRM platform for sales
(6 Ratings)

Salestrail pricing: Starts at $3.50.

What is Salestrail and how does it work?

Salestrail is an artificial intelligent-based sales platform that motivates sales teams to build a better sales channel and close more sales. Salestrail directs the activity, automatically acquires interaction with Salesforce, and encourages sales representatives always to plan the proposed sales to the salesperson on what to do next. The software is compatible with both Mobile Android and iOS. A salesperson will benefit from rich CRM data without losing time in manual recording. The software allows sellers to record calls, emails and meetings in Salesforce automatically. It also performs active activities and ensures that customers never lose sight of their sales. The application is recognized for increasing productivity and increasing sales with more companies around the world. Sales and sales management receive data for the allocation of the sales process, each withdrawal, each sent email, and each meeting. It also equipped with additional custom fields and queries to collect key data for your organization. The software marketing features provide an overview of actual sales of potential customers in real time and create marketing automation based on the benefits that Salespeople add to Salesforce through the business card scanner. show more

Pickle - Conversation Intelligence Software

Pickle

Pickle is used by some high-growth teams
(13 Ratings)

Pickle pricing: Starts at $80.00. Offers Free-forever and Custom plan.

What is Pickle and how does it work?

Pickle transcribes phone/video call records, provides a data platform for simple searches, and then analyses and summarizes the dialogue for easy understanding. With your best discussions, you can improve sales performance and customer experiences. Pickle uses artificial intelligence to help you improve your sales process by finding blind spots and turning discussions into actionable information. We'll show you how to develop an army of superhuman sales and customer service representatives by duplicating your top agents. Get AI-generated summaries, transcripts, and notes automatically. Snapshots and Collections allow you to capture and share memorable moments with your whole team. Zoom meetings can be recorded automatically. You can add time-stamped notes and follow-up action items in real time, ensuring that you never forget a key information. Connect every team to the voice of your customers. Share Zoom meeting videos and notes with your entire team, no matter where they are. Concentrate on the talk rather than taking copious notes. With agenda templates, AI-generated transcripts, and smart notes all in one spot, we've got you covered. show more

VoiceOps - Conversation Intelligence Software

VoiceOps

Better up your call centre ROI with ideal coaching
(15 Ratings)

VoiceOps pricing: VoiceOps Offers Custom plan.

What is VoiceOps and how does it work?

VoiceOps is a coaching enablement software designed for call centres. Coaching enablement is an important inclusion for brands to generate higher ROI and enhanced flexible behaviours. The software is the first of its kind for it conveniently turns call centre data into measurable outcomes for the relevant teams. Better coaching enables call centre operators to produce flexible changes in behaviour and thus, make the most out of the calls they receive. Scalable coaching enablement further makes it easier for the operators as well as the executives to sift through and analyse the data. The training is essentially consistent without repetition, all directed to transform the team’s excellence as well as the outcomes it provides. VoiceOps helps in maintaining measured adherence to the call flow. With a large number of calls at a go, it often becomes confusing and difficult for the call centre people to adjust through. This is where VoiceOps comes in and helps clients to reduce their performance gaps, generating stellar ROIs. show more

ConverSight - Conversation Intelligence Software

ConverSight

Instantly Anywhere
(16 Ratings)

ConverSight pricing: ConverSight.ai Offers Custom plan.

What is ConverSight and how does it work?

ConverSight leverages conversational AI, natural language processing, and machine learning to offer Integrated Augmented Analytics solutions that bridge the gap between humans and data. Through data stories, the solutions present data in a personalized and effective manner. ConverSight's AI business assistant, Athena, connects databases, answers questions, and provides insights through four functions: Information on Demand, Automated Storytelling, Proactive Insights, and Recommended Actions. Athena reduces the time required to identify trends, enabling more intelligent decision-making. Information on Demand allows instant data retrieval, while Automated Storytelling generates narratives offering insights. Proactive Insights and Recommended Actions empower users to make informed decisions and take swift action. ConverSight's Integrated Augmented Analytics solutions streamline data analysis and facilitate smarter decision-making. Athena is a powerful AI business assistant that offers essential functions to help businesses make the most of their data. show more

Avoma - Conversation Intelligence Software

Avoma

Intelligent Customer Meetings and Better Business Outcomes
(143 Ratings)

Avoma pricing: Starts at $18.00. Offers Free-forever and Custom plan.

What is Avoma and how does it work?

Avoma is an end-to-end AI meeting assistant for customer-facing teams. Analyze trends for competitors, objections, discounts, and feature-asks to build data-driven products. See the talk tracks of top reps and coach everyone to use them. AI will extract summarized notes for key topics like Next Steps, Pain Points, Objections, Competitors, Positive Moments, Questions Asked, etc. Go to specific speakers and topics identified automatically or search for topics of interest in transcripts to listen to recordings faster. Automatically record meetings and get high-quality transcripts to take better notes later on. Also, get manually typed notes linked to transcripts. Prepare agendas with proven templates instead of copying and pasting every time. Shared templates ensure consistency across the team. show more

Jiminny - Conversation Intelligence Software

Jiminny

The easiest way to build smarter sales teams
(118 Ratings)

Jiminny pricing: Starts at $85.00. Offers Custom plan.

What is Jiminny and how does it work?

Conversation intelligence + detailed insights = faster growth. Accelerate your team's learning and conversions with Jiminny by pinpointing the moments that matter, when you need to hear them.Jiminny is the Platform for all your customer conversations. We record, transcribe and analyze your calls & meetings in real-time so you can capture every data point important to your business and have the insights to help your team win together. show more

Wingman - Conversation Intelligence Software

Wingman

A Real-time Coaching tool for Teams
(433 Ratings)

Wingman pricing: Starts at $60.00.

What is Wingman and how does it work?

Wingman software is a Conversation intelligence to gain actionable insights on sales calls. The software offers audio and video recording to track the progress of your prospects in the deal pipeline. It has real-time notes and automated Cue cards to have better conversations. Measure the performance of team with reviews with call records via dashboard. Small, Medium companies make use of the software. show more

Chorus - Conversation Intelligence Software

Chorus

Enhance business-specific sales with the right conversation software at your service
(2,745 Ratings)

Chorus pricing: Chorus Offers Custom plan.

What is Chorus and how does it work?

Chorus is an intuitive conversation intelligence platform that helps companies to capture and analyse customer-centric calls, emails and meetings on the go, besides helping them make better decisions facilitating enhanced sales. It comes loaded with a variety of video conferencing, sales engagement, dialer and other enterprise centric solutions helping users to record and analyse every conversation in detail. The platform runs through company-specific sales and business processes, identifying appropriate themes and patterns in every conversation and highlighting the important moments automatically. Companies can also launch learning programs for their teams to meet specific sales needs. Chorus provides detailed insights into customer-centric interaction, which enables businesses to discover what is happening across their sales pipeline and where they need to focus to create successful relationships. In addition, the offered insights can be used to analyse trends about relevant conversation topics, such as product features, objection handling, pricing or competitors. Real-time integrations with external platforms and tools help with strengthening individual workflows across various departments, like communication, automation, scheduling and more. show more

Gong - Conversation Intelligence Software

Gong

Software for Remote Sales Teams
(3,944 Ratings)

Gong pricing: Gong Offers Custom plan.

What is Gong and how does it work?

Gong is a software that assists organizations in handling their remote sales and their remote sales team. It lets users gain critical insights into what’s happening with their remote sales team, their deals, and their market. The inbuilt Revenue Intelligence technology which allows users to operate based on reality instead of opinions. This technology enables users to understand which deals are real. Gong automatically captures customer interaction and provides users with insights that help them identify deal risks and take appropriate action if required. The software enables users to coach their team to gain more successful closes. It allows users to replicate what their best reps do and transform their team into quota-shattering super sellers. With this software's help, users can know what is going in their market and learn about shifting sentiments in their accounts. Gong also enables users to understand what messaging & product offers to make sense for today's market. It helps users make everyone from their sales team better than the last by reviewing and analyzing their calls. show more

Refract - Conversation Intelligence Software

Refract

Capture every conversation
(26 Ratings)

Refract pricing: Refract Offers Custom plan.

What is Refract and how does it work?

Review, coach and share the most valuable, revenue defining moments from conversations. Spot mistakes and uncover opportunities using your actual call data. Understand the DNA of your sales interactions that lead to successful outcomes. Share real-time call data and insights to tweak, coach teams and replicate what you know is effective. Use the insights unique to your business for data-driven decision making. Improve performance, revenue and successful outcomes using call data as your compass. show more

ExecVision - Conversation Intelligence Software

ExecVision

Conversation intelligence platform
(240 Ratings)

ExecVision pricing: ExecVision Offers Custom plan.

What is ExecVision and how does it work?

ExecVision is the only conversation intelligence platform purpose-built to drive human behavior change. Unlock valuable conversation insights to drive better decision-making and improve performance. Conversation intelligence technology ingests, analyzes, and transcribes voice and web conference interactions. The software leverages AI, machine learning, and deep learning to surface valuable, actionable insights so businesses and their teams can reach their full potential. Your ExecVision Inbox helps keep conversations organized. show more

Marchex - Conversation Intelligence Software

Marchex

Conversation Intelligence that drives critical action
(206 Ratings)

Marchex pricing: Marchex Offers Custom plan.

What is Marchex and how does it work?

Marchex is a leading conversational analytics company that connects the voice of the customer to your business. We deliver AI-driven insights and solutions to help companies find, engage and nurture their most valuable customers across voice and text-based communication channels. Marchex leverages proprietary data and conversational insights to deliver real-time solutions that enable brands to personalize customer interactions. show more

Fireflies.ai - Conversation Intelligence Software

Fireflies.ai

Brings All meeting MOMs on Your Fingertips
(7 Ratings)

Fireflies.ai pricing: Starts at $10.00. Offers Free-forever and Custom plan.

What is Fireflies.ai and how does it work?

Fireflies.ai is an online meeting recording and transcription software. The AI powered solution is capable of recording meetings over multiple web-conference platforms. It can also transcribe live conference meetings and audio files uploaded by individual organizations. Members can skim through the transcripts while playing the audio as per their convenience. The system enables employees to comment and mark specific sections of the calls to collaborate with other team members. Any long duration call can be thoroughly reviewed in real-time, users can run detailed searches across action items and other highlighted metrics. Members within a particular team can either invite others to their meeting or make the software auto-join calls through the integrated calendar. The software sends a notification email containing the transcript and recording of an individual meeting, a few minutes after the actual meeting has started. Fireflies.ai can be used to auto-populate an organization's CRM with meeting logs, notes, recordings, and other important information. It has active integrations with HubSpot, Salesforce, Slack, Zapier. show more

KAI - Conversation Intelligence Software

KAI

Better Health Outcomes with KAI
(0 Ratings)

KAI pricing: KAI Offers Custom plan.

What is KAI and how does it work?

In today's digital age, technology has become an integral part of lives. From communication to entertainment, technology has made everything more accessible and convenient. However, one area where technology has proven to be a game-changer is in healthcare. One such CI platform is KAI - the first of its kind to combine acoustic, text, and facial emotion AI to reveal hidden human insights. This unique combination allows for a deeper understanding of patient interactions and helps identify the best emotional connections to deliver the desired outcomes. This allows for a better understanding of patients' needs and enables healthcare providers to tailor their services accordingly. KAI's facial emotion AI takes this a step further by identifying the emotional connection that has the most significant impact on outcomes. At KAI, data privacy and security protocols are constantly updated to meet industry standards. show more

PaperChat - Conversation Intelligence Software

PaperChat

Engage in conversations with your documents
(0 Ratings)

PaperChat pricing: Starts at $3.99. Offers Free-forever plan.

What is PaperChat and how does it work?

Introducing PaperChat the revolutionary communication platform that connects they to their PDF documents in a new, dynamic way. Forget about manually annotating PDFs, because now they can have conversations with them. It's the perfect tool for project teams, researchers, and anyone who needs to collaborate on documents, offering a streamlined experience that helps reduce the time they need for document-related tasks. With PaperChat, they can upload any PDF they want and start asking questions right away. An easy-to-use interface encourages collaboration and eliminates jargon, so they can find the information – and answers – they need quickly and easily. And our specialized search engine lets they find specific information fast by improving the speed and accuracy of searches. Say goodbye to manual annotation and hello to PaperChat. Communicate with PDF documents and improve their productivity with this highly efficient, time-saving communication platform. Try it today to see for yourself how PaperChat makes document collaboration and understanding easier, faster, and better! show more

Marsview Notes - Conversation Intelligence Software

Marsview Notes

Enhance digital meeting support with Marsview Notes
(0 Ratings)

Marsview Notes pricing: Starts at $9.99. Offers Free-forever and Custom plan.

What is Marsview Notes and how does it work?

Marsview Notes is an AI-powered software that can be used to manage calls & video discussions, record meetings, and take notes throughout meetings. From phone and web conferences, the software automatically extracts insights and transcripts them seamlessly. The software connects with Zoom and captures voice and video conferences either through the web app or a phone. In a matter of minutes, it transcribes the calls and discussions. Users can save these transcripts and notes for later reference and deeper understanding. The software can be used to conduct effective meetings by individuals, small enterprises, industry experts, large teams, and organisations. Users may launch meetings, maintain all customer relations, obtain interactive transcripts, and get analytics from the software's intuitive Meetingspace all in one location. For a comprehensive experience, the automatic transcription capability records meetings in real-time and gives users clear, punctuated transcripts, speaker assignments, etc. Insights including thoughts, reactions, queries, call quality, etc. are routinely grasped by the AI engine. show more

Productive Call Assistant - Conversation Intelligence Software

Productive Call Assistant

Automated Note Taking
(0 Ratings)

Productive Call Assistant pricing: Starts at $19.00.

What is Productive Call Assistant and how does it work?

Stop relying on memory. Sync all your calls, and keep your CRM automatically updated. Dictate your notes, even during a call. Sync to your CRM, or add to your task list.Record calls, get instant transcripts, and set up custom recording options for different contacts.See caller information, notes, and call history for your contacts, every time the phone rings. show more

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List of Conversation Intelligence Software

PRODUCT NAME AGGREGATED RATINGS (OUT OF 5)
Murf Voiceover Studio 5
Salesken 5
Convin 4.9
Salestrail 4.9
Pickle 4.9
VoiceOps 4.8
ConverSight 4.7
Avoma 4.7
Jiminny 4.6
Wingman 4.6

Articles on Conversation Intelligence Software

Top 5 Conversation Intelligence Software in 2022
Top Software Top 5 Conversation Intelligence Software in 2022 During a sales call, revenue teams can use Conversation Intelligence Software to record,... read more

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