Conversation Intelligence Software List (October 2024)

Floworks's AI Employees are revolutionizing the sales process by expertly managing every stage, from lead research to deal closure. These AI-driven agents craft hyper-personalized emails using insights from LinkedIn, ensuring each message resonates with its recipient. They offer instant, round-the-clock responses, keeping potential customers engaged across different time zones. Automated and timely follow-ups guarantee that no lead goes unnoticed, while scheduling is optimized to enhance meeting arrangements. Moreover, these AI Employees seamlessly integrate with the CRM, ensuring that all interactions and data updates are captured in real-time. Floworks's AI Employees provide a comprehensive and user-friendly solution that streamlines sales processes, allowing businesses to focus on growth and customer engagement.

TailorTask is transforming productivity by automating tedious tasks in just 10 minutes. Users simply express their needs in plain English, and TailorTask's AI agent handles the rest. No longer needing to spend hours searching Google, TikTok, and blogs for industry insights, users can now focus on the creative aspects of content creation and copywriting. TailorTask's intuitive AI not only crafts a comprehensive plan for task automation but also integrates effortlessly with tools like Google Drive, Slack, and email for a seamless experience. Users can adjust, provide feedback, or completely revamp the AI-generated plan, ensuring it perfectly meets their requirements. TailorTask is the ultimate solution for professionals looking to streamline their workflow and reclaim valuable time.

LivePerson connects traditional call centers with a digital-first, AI-powered customer experience. By accelerating contact center transformation, it boosts agent productivity and enables personalized interactions. The platform strikes the right balance between human agents, intelligent automation, and Conversational AI across voice and messaging channels. It provides deep insights from every conversation, helping businesses understand customer needs and emotions, thereby enhancing the overall experience. Trustworthy AI ensures consistent responses, allowing agents to review and approve AI-generated replies. LivePerson enhances agent tools, provides real-time context, and increases supervisor visibility for streamlined workflows. Integration with single sign-on (SSO) improves inquiry handling, while personalized workspaces offer multi-language support for global reach. The platform quickly unifies customer experiences across various channels, and its Analytics Studio turns calls and messages into actionable data, offering valuable insights into customer behavior. LivePerson is a reliable partner for delivering exceptional customer experiences efficiently.

HCL BigFix AEX stands at the forefront of the digital transformation in IT, empowering enterprises with its AI-driven Employee eXperience platform. This cutting-edge generative conversational AI platform seamlessly automates a vast array of use cases across various industries and business functions. By harnessing the power of Natural Language Processing (NLP) and Machine Learning (ML), HCL BigFix AEX emulates human interactions, learns from smart conversations, and delivers unparalleled conversation intelligence software. This innovative solution not only enhances productivity but also accelerates innovation, allowing businesses to focus on strategic initiatives rather than routine tasks. With HCL BigFix AEX, enterprises have a supportive partner that simplifies complex processes, driving engagement and growth in an increasingly digital world.

Proseable stands out as a cutting-edge language learning companion, harnessing the power of artificial intelligence to elevate proficiency in foreign languages. This innovative tool seamlessly integrates into its interactive website, providing users with a dynamic platform to practice and refine their language skills through engaging conversations. Proseable stands out by utilizing advanced AI technology to elevate the language learning experience. By offering a dynamic and interactive platform, it caters to users looking to develop practical communication skills in a foreign language. The integration of AI ensures personalized and effective learning, adapting to the user's progress and providing targeted exercises for improvement. Proseable's focus on creating a responsive and immersive language learning environment positions it as a valuable resource for individuals seeking a holistic and technologically advanced approach to mastering foreign languages. With Proseable, language learners can embark on a journey of linguistic fluency with confidence and convenience.

A voice data measurement, analysis and qualification platform made for marketing, sales or management teams. Artificial intelligence to analyze calls, classify the most productive ones, create automations and accelerate the sales process.

Are they a professional seeking to take their sales game to the next level? Look no further than Verifast AI, the ultimate Virtual Sales Agent that will revolutionize the way they engage with their customers and drive conversions like never before. With ChatGPT technology at their fingertips, they'll be able to personalize every digital interaction with a level of warmth and authenticity that will truly set they apart from the competition. Imagine being able to capture user details conversationally, effortlessly generating warm leads and appointments with just a few clicks. With Verifast AI, the possibilities are endless. Whether they're a seasoned sales pro or just starting out, our platform provides the third-party perspective they need to truly understand and connect with their target audience. Don't let another opportunity slip through their fingers. Embrace the power of Verifast AI and watch as their business grows like never before. Say goodbye to outdated sales tactics and hello to a new era of engagement and conversion. Join the ranks of successful professionals who have harnessed the power of AI to catapult their success. Try Verifast AI today and watch their business soar to new heights.

Tuva IT prioritizes security with end-to-end encryption, safeguarding every interaction from start to finish. It complies with CIS AWS Foundations v1.2 compliance standards, ensuring that its operations align with best practices and industry regulations. Multiple authentication layers are implemented to protect access further, and RSA encryption is used for secure data storage, significantly reducing the risk of data breaches. Additionally, self-destructive messages are an innovative feature that ensures sensitive information does not linger unnecessarily, adding an extra layer of privacy. This combination of cutting-edge technology and robust security measures makes Tuva IT the ideal partner for automating their IT services. It allows their team to focus on more strategic, value-driven tasks, confident in the knowledge that their operations' safety and efficiency are well-protected. Whether they're looking to enhance productivity, bolster security, or achieve greater compliance, Tuva IT provides a comprehensive solution tailored to meet the complex needs of modern businesses.

SONA, which is driven by AI and Machine Learning and has a Natural Language Processing interface, makes your life easier by automating tedious chores and increasing your productivity. Using AI-powered SONA, streamline time-consuming industrial processes, allowing manufacturing companies' representatives to focus on more difficult concerns. Sona. AI is bringing parents, teachers, and kids together to form an incredible learning environment. For HR specialists, the software is fantastic. It automates operations that are manual, repetitive, or reliant on rules. It's simple to set up, and SONA can acquire, analyse, and record data while interacting with people thanks to artificial intelligence and machine learning. SONA assists recruiters as a personal assistant. CV shortlisting, interview scheduling, reminders & follow-up conferences, and replying to incoming queries & application status are just a few of the roles it may accomplish. It is useful not only for HR workers, but also for the hospitality industry, sales teams, and even therapy. SONA reaches out to those who are depressed and offers them support through therapeutic talks. It's also a multilingual platform with a slew of other features.

TruePrep transforms tax advisory with AI-driven precision, offering a seamless solution for professionals. This conversational intelligence software swiftly identifies clients who can benefit from new services, customizes tax projections, and drafts personalized emails in just minutes. Imagine effortlessly searching their client database to pinpoint those who paid penalties or need quarterly estimates. TruePrep even identifies clients with self-employment income who should form an S corp. It’s as simple as asking TruePrep to list clients, handle tax calculations, and draft summary emails, freeing up invaluable time. This user-friendly tool empowers them to unlock new revenue streams while delivering top-tier advisory services without the hassle. Emphasizing ease of use and audience engagement, TruePrep positions itself as a supportive partner, managing complex tasks so users can focus on client growth and engagement. Experience the blend of efficiency and precision that TruePrep offers, making complex tasks straightforward and boosting their advisory services.

Call Journey is a conversation intelligence program developed by the TMA Group of Companies, an Australian-based technology company with offices in North America, Asia Pacific, and Europe. They use this environment to harness the power of speech data and are assisting enterprises in solving some of their most difficult problems by providing insights that have a direct influence on customer experience, company performance, and compliance. You can acquire actionable CX insights from calls with Call Journey. Customer brand loyalty can be strengthened by analyzing rival remarks. To increase client lifetime value, you may better identify patterns, triggers, events, and feedback on efforts. The program ensures that you have complete coverage of all consumer interactions. You'll be able to find 100% coverage of consumer encounters. It's a platform that combines human intelligence with artificial intelligence's best features. Risks can be identified and mitigated before they become an issue. Analyze complaints from all sources, paying attention to severity, consequences, and systemic issues. With SOC 2 Type 2 certification and enhanced PCI redaction, you also get enterprise-grade infrastructure and security.

Alan In-App is an AI-powered interactive voice assistant. It helps and encourages clients of a business to find the right product for them. It supports the usage of features that attract users' attention and gives a customised voice encounter for each user, to reduce app abandonment. The platform cuts operational expenses for businesses by outsourcing low-level work to a voice command. It uses speech to onboard & educates personnel, and it improves safety by decreasing job disruptions with hands-free operations, allowing the business to run more efficiently. The platform promises to assist its users at any time, relieving helpdesk workers by quickly responding to typical inquiries, reducing wait times and satisfying customers by effectively educating consumers on goods and services. Furthermore, individuals may use voice to reaffirm and strengthen their brand image as well as market items along the user journey, which will aid in acquiring fresh consumer insights and increasing engagement.

Are them looking for an easy and effective way to communicate with their customers on WhatsApp? Look no further than kwiqreply. With kwiqreply, them can optimize their customer communication and enhance the customer experience. This powerful suite of tools allows them to send automated messages, integrate chatbots, and much more. Using kwiqreply’s intuitive interface, them can start taking control of their customer communication quickly and easily. Automate customer journeys, respond quickly and thoroughly, and create a streamlined conversation. Streamline customer service by eliminating the back-and-forth manual message sending. Automate their customer conversations, save time, and increase efficiency. Never miss an opportunity to stay in touch with their customers with kwiqreply’s powerful features. Automatically respond to inquiries, welcome new customers, and notify customers when new products arrive. Customize messages to meet the ever-changing needs of their customers, no matter where they are. Say goodbye to manually requesting customer feedback and automatically generate surveys or polls with kwiqreply’s automated message feature. Keep track of customer experience with automated analytics, giving them insight into improving customer service. Make customer communication more efficient, enjoyable, and effective with kwiqreply. Start their free trial today and see how them can take control of customer communication.

q&ai watches your Gong, Chorus, and Zoom calls for you, highlighting and surfacing key product and marketing insights. Continuously gauge the voice of the customer, track key trends in the market, and highlight where your messaging works best - all automatically with q&ai.

Pattr is a Conversational AI SaaS platform to power, enable, enrich and understand your customer conversations in real-time and at scale. Deliver effective, engaging & healthy customer interactions at scale with our conversational AI platform.

Stop relying on memory. Sync all your calls, and keep your CRM automatically updated. Dictate your notes, even during a call. Sync to your CRM, or add to your task list.Record calls, get instant transcripts, and set up custom recording options for different contacts.See caller information, notes, and call history for your contacts, every time the phone rings.

Verbalyze is an AI-based conversational platform designed to revolutionize communication. With cutting-edge technology, it ensures unified and effortless calls directly on their website, significantly elevating engagement. This sophisticated software streamlines normal phone calls by automating handling, enhancing customer interactions, and providing unparalleled efficiency. Ideal for boosting sales, marketing initiatives, customer onboarding, and support services, Verbalyze offers intelligent conversations at their fingertips. The platform transforms traditional phone interactions into a smarter, more responsive approach, ensuring that businesses can captivate their audience effortlessly. By integrating advanced conversational AI, Verbalyze not only simplifies communication but also supports businesses in growing their brand with ease. Elevate their words and their connection with Verbalyze their ultimate solution for seamless, engaging communication.

In today's digital age, technology has become an integral part of lives. From communication to entertainment, technology has made everything more accessible and convenient. However, one area where technology has proven to be a game-changer is in healthcare. One such CI platform is KAI - the first of its kind to combine acoustic, text, and facial emotion AI to reveal hidden human insights. This unique combination allows for a deeper understanding of patient interactions and helps identify the best emotional connections to deliver the desired outcomes. This allows for a better understanding of patients' needs and enables healthcare providers to tailor their services accordingly. KAI's facial emotion AI takes this a step further by identifying the emotional connection that has the most significant impact on outcomes. At KAI, data privacy and security protocols are constantly updated to meet industry standards.

Fathom is a free Zoom app that records, transcribes, and highlights the key moments from your Zoom calls so you can focus on the conversation instead of taking notes.

Introducing PaperChat the revolutionary communication platform that connects they to their PDF documents in a new, dynamic way. Forget about manually annotating PDFs, because now they can have conversations with them. It's the perfect tool for project teams, researchers, and anyone who needs to collaborate on documents, offering a streamlined experience that helps reduce the time they need for document-related tasks. With PaperChat, they can upload any PDF they want and start asking questions right away. An easy-to-use interface encourages collaboration and eliminates jargon, so they can find the information – and answers – they need quickly and easily. And our specialized search engine lets they find specific information fast by improving the speed and accuracy of searches. Say goodbye to manual annotation and hello to PaperChat. Communicate with PDF documents and improve their productivity with this highly efficient, time-saving communication platform. Try it today to see for yourself how PaperChat makes document collaboration and understanding easier, faster, and better!