Home/Help Desk Software/Kayako/Kayako Pricing
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Kayako Robust help desk tool for quality customer support

Kayako Pricing

Pricing ModelFree Trial , Subscription
Growth
$30 /User/Month

Customer service cloud software for small and growing teams

Features

  • Live chat, Facebook, Twitter and email
  • Help center
  • Basic performance reports
  • SingleView
  • Agents log in with Google
  • Standard support plan
  • Workflow automations: assign tickets to agents
  • Advanced reporting
  • Multiple brands, multiple languages
  • Time-saving macro powered responses
  • Custom fields for capturing critical information
  • Slack integration
  • 700+ Zapier integrations
  • Organization Profiles for Agents
  • Agent collision prevention
Scale
$60 /User/Month

Customer service cloud solution for larger teams and businesses

Features

  • Includes features of Growth plan, plus
  • Advanced workflow customization
  • Internal help center and knowledge base
  • Custom forms for help center
  • Customer access to every ticket from their organization
  • Custom security policies
  • Custom roles and permissions
  • Salesforce integration
  • Custom performance reports
  • Help center advanced layout and design options
Classic On-Prem
$59 /User/Month

Customer service solution you can install behind your firewall

Features

  • Live chat and email
  • Help center & Support portal
  • Customizable PHP source code
  • VOIP Phone / Click to call
  • Advanced Reporting with Kayako Query Language (KQL)
  • Automation (SLAs, Macros, Workflows)
  • Multiple brands, multiple languages
  • REST APIs
Screenshot of the Vendor Pricing Page
View Full Screen
Disclaimer: The pricing details were last updated on 10/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Kayako FAQs

The pricing for Kayako starts at $30.0 per user per month. Kayako has 3 different plans:

  • Growth at $30.00 per user per month.
  • Classic On-Prem at $59.00 per user per month.
  • Scale at $60.00 per user per month.

No, Kayako does not offer a free plan.

Learn more about Kayako pricing.

Compare Kayako Pricing Against Competitors

Product name Starting price ($) Billed Unit Free trial Learn more
30 per month per user Yes Kayako pricing
9 per month per user Yes Zendesk Talk pricing
15 per month per user Yes Freshdesk pricing
14 per month per user Yes Zoho Desk pricing
- - - Yes SysAid pricing
15 per month per user Yes LiveAgent pricing
- - - Yes TeamSupport pricing
20 per month per user Yes Help Scout pricing
9 per month per user Yes osTicket pricing
24 per month - Yes Jitbit Helpdesk pricing

Free Software Alternatives to Kayako

98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Zoho Desk
(3459 RATINGS)
Zoho Desk
It is a context aware health desk software which will help you to provide efficient customer...
Free Plan Details
96% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
LiveAgent
(1539 RATINGS)
LiveAgent
A simple and secure platform, with multi-features such as Help Desk, Live Chat and Call Center....
Free Plan Details
95% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
osTicket
(56 RATINGS)
osTicket
osTicket is an open-source helpdesk management software solution that offers both IT asset...
Free Plan Details
93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Freshdesk
(5372 RATINGS)
Freshdesk
A cloud-based customer support software that offers all in one solution for business needs to...
Free Plan Details
90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
UVdesk
(72 RATINGS)
UVdesk
UVdesk provides an open-source helpdesk solution to help enterprises achieve efficiency in...
Free Plan Details
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Wowdesk
(11 RATINGS)
Wowdesk
WowDesk is a customer support platform that allows small to large businesses to collect customer...
Free Plan Details
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
HubSpot Service Hub
(849 RATINGS)
HubSpot Service Hub
HubSpot Service Hub is a cloud based Help Desk software. Service Hub has all the tools you need to...
Free Plan Details
88% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
SherpaDesk
(33 RATINGS)
SherpaDesk
SherpaDesk is an advanced helpdesk software that offers comprehensive all rounder support to...
Free Plan Details
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Faveo HELPDESK
(24 RATINGS)
Faveo HELPDESK
Faveo HELPDESK is an intuitive helpdesk ticketing system providing adequate help with customer...
Free Plan Details
86% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Spiceworks Help Desk
(593 RATINGS)
Spiceworks Help Desk
Spiceworks Help Desk has an SWZD ticketing system with new tech stack makes the newest Help Desk...
Free Plan Details