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93% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More
Kayako Robust help desk tool for quality customer support
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Kayako Pricing

Pricing ModelFree Trial , Subscription
Growth
$30 /User/Month

Customer service cloud software for small and growing teams

Features

  • Live chat, Facebook, Twitter and email
  • Help center
  • Basic performance reports
  • SingleView
  • Agents log in with Google
  • Standard support plan
  • Workflow automations: assign tickets to agents
  • Advanced reporting
  • Multiple brands, multiple languages
  • Time-saving macro powered responses
  • Custom fields for capturing critical information
  • Slack integration
  • 700+ Zapier integrations
  • Organization Profiles for Agents
  • Agent collision prevention
Scale
$60 /User/Month

Customer service cloud solution for larger teams and businesses

Features

  • Includes features of Growth plan, plus
  • Advanced workflow customization
  • Internal help center and knowledge base
  • Custom forms for help center
  • Customer access to every ticket from their organization
  • Custom security policies
  • Custom roles and permissions
  • Salesforce integration
  • Custom performance reports
  • Help center advanced layout and design options
Classic On-Prem
$59 /User/Month

Customer service solution you can install behind your firewall

Features

  • Live chat and email
  • Help center & Support portal
  • Customizable PHP source code
  • VOIP Phone / Click to call
  • Advanced Reporting with Kayako Query Language (KQL)
  • Automation (SLAs, Macros, Workflows)
  • Multiple brands, multiple languages
  • REST APIs
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Kayako Pricing
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Disclaimer: The pricing details were last updated on 10/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Kayako FAQs

The pricing for Kayako starts at $30.0 per user per month. Kayako has 3 different plans:

  • Growth at $30.00 per user per month.
  • Classic On-Prem at $59.00 per user per month.
  • Scale at $60.00 per user per month.

No, Kayako does not offer a free plan.

Learn more about Kayako pricing.

Compare Kayako Pricing Against Competitors

Product name Starting price ($) Billed Unit Free trial Learn more
Kayako
 30 per month per user Yes Kayako pricing
Zendesk Talk
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Freshdesk
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Zoho Desk
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SysAid
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LiveAgent
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TeamSupport
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Help Scout
 20 per month per user Yes Help Scout pricing
osTicket
 9 per month per user Yes osTicket pricing
Jitbit Helpdesk
 24 per month - Yes Jitbit Helpdesk pricing

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