Home/Billing and Invoicing Software/Chargebee
Updated on: August 6, 2020
What is Chargebee ?
Chargebee - Billing and Invoicing Software : SaaSworthy.com
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Chargebee

Provide exceptional subscription experiences
(235 Ratings) Write Review

Chargebee is a subscription billing and recurring payment software tool suitable for businesses that offer a subscription based service. It is a cloud based subscription billing solution that is comprehensive, yet unique and easy to handle. Chargebee helps automate the billing processes of businesses that run subscription services. It also provides the ability to change prices, give discounts and run promotions without the need for a developer. The software allows you to engage subscriber clients through self-service portals create upsell opportunities and take advantage of recurring revenue. It also offers custom pricing options and pause subscriptions (a smart alternative to cancelling subscriptions). The custom pricing gives you the ability to extend renewal periods before their expiration. An automated workflow is provided for invoice generation, payment collection, email notifications, customer management and follow-ups for sales and marketing teams. All these services are delivered as a SaaS plug and play solution provided on the internet via cloud.

Chargebee Features Show All Features

Chargebee Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Walnut, CA / +1 (877) 288 9080
Deployment SaaS/Web/Cloud Category Billing and Invoicing Software

Chargebee Pricing

Pricing ModelFree Trial , Freemium , Subscription
Go
$99 /Month

Includes $25000 per Month revenue 0.5 percent of overage revenue

Features

  • 3 users
  • Multiple Products per Sites
  • Unlimited Free Trials
  • Email Notifications
  • Offline Invoicing
  • Calendar Billing : Basic
  • Admin console for subscription management
  • Customer portal
  • Credit Notes
  • Coupons and Discounts
  • Excess and Partial Payments and Unbilled Charges
  • Payment Pages - iFrame embedded, Hosted
  • One click payment method update via secure URL
  • Transactional Error Monitoring across gateways
  • Full API Checkout, Stripe.js and Chargebee Checkout
  • ACH
  • GoCardless - SEPA, BACS, Autogiro
  • PayPal and Amazon
  • SaaS Metrics : Basic
  • A/R Aging
  • Account Summary Report
  • Tax Reports
  • Stripe Radar : Transaction Level Alerts
  • Dunning for Online and Offline Payments
  • Sales Tax (US, EU VAT and Global Taxes)
  • Tax Profiles : Single
  • Inclusive Tax Support
  • Tax Region : Single region
  • Multicurrency : 3 (inclusive of base currency)
  • Exchange Rate : Manual
  • Multi-language support : 1 Language
  • Email Templates
  • Multiple Webhooks, API Filters, and JSON Metadata
  • Custom Fields - via UI and API
  • User role Management : Default
  • Saved Filters
  • Migration support
  • Billing Data Portability including Payment Methods
  • Integrations : Zapier, Mailchimp, Slack and Intercom, Google Analytics and Pixel Tracking, Shipstation
  • Refersion and LeadDyno
  • Chartmogul
Rise
$299 /Month

Includes $50000 per Month revenue 0.6 percent of overage revenue

Features

  • Includes features of Standard plan, plus
  • 10 Team Users
  • Unlimited Payment Gateways
  • Consolidated Invoicing
  • Net-D Payment Terms
  • SaaS Metrics : Advanced
  • Abandoned Cart Tracking (API)
  • Stripe Radar : Transaction and Customer Level Alerts
  • Tax Region : Multiple regions
  • Multiple regions : Unlimited
  • Exchange Rate : Manual/Auto
  • Multi-language support : Multiple Languages
  • File Attachments
  • Accounting Integrations : Xero, QuickBooks, Avalara AvaTax
  • Salesforce
  • ReferralCandy and Friendbuy
Scale
$599 /Month

Includes $75000 per Month revenue 0.9 percent of overage revenue

Features

  • Includes features of Pro plan, plus
  • 25 Team Users
  • Advance Invoices
  • Multiple Payment Methods per Customer
  • Revenue Recognition Report
  • Deferred Revenue Report
  • Abandoned Cart Reports - Abandoned and Recovered carts
  • Smart Dunning
  • Tax Profiles : Multiple
  • Segmentation
  • Multiple Reminders per Follow-ups
  • User role Management : Advanced
  • Engineering Consultation
  • PCI Certification Assistance
  • Infrastructure Support (Assistance from our Devops team in special situations)
  • Accounting Integrations : NetSuite, Intacct
  • Helpdesks (Freshdesk/Zendesk/GrooveHQ)

Launch
Free

First $50000 are Free

Features

  • Includes features of Go plan

Enterprise
Custom

Chargebee software offers Enterprise pricing plan on basis of request.

Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 22/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Chargebee FAQs

Chargebee is Billing and Invoicing Software. Chargebee offers the following functionalities:

  • Multi-Currency
  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Invoice History
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Recurring (Subscription Billing)

Learn more about Chargebee features.

The pricing for Chargebee starts at $99.00 per month. Chargebee has 3 different plans:

  • Go at $99.00 per month.
  • Rise at $299.00 per month.
  • Scale at $599.00 per month.
    • Chargebee offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Chargebee pricing.

Yes, Chargebee offers a free plan.

Learn more about Chargebee pricing.

Yes, Chargebee provides API.

Ask the Community View Community

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Chargebee Reviews

OVERALL RATING
4.5
Based on 235 Rating(s)
Rating Distribution
  • 209
  • 12
  • 3
  • 9
  • 2
SHARE YOUR EXPERIENCE Write a Review
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Jon ZimmermanSource : trustpilot.com
(Reviewed on 28 April 2020)
Great customer service

Great customer service, excellent product that integrates with a lot of the CRM. The onboarding team was great and helped with setting up the software.

...more
Gautham RSource : g2crowd.com
(Reviewed on 06 February 2020)
"Billing in one go!"

What do you like best?

Chargebee is user friendly and easier to work on.

What do you dislike?

Though user friendly, the product is little rigid on the work side.

What problems are you solving with the product? What benefits have you realized?

Our organisation's whole billing process is based out of Chargebee and almost every information about an account can be pulled out from Chargebee

...more
Jon ySource : g2crowd.com
(Reviewed on 09 January 2020)
"great service overall"

What do you like best?

Chargebee is an intuitive service that is easily integrated to create a smooth subscription on my website. When I have had a question they have been quick to help, patient, and personable.

What do you dislike?

so far I have had no problems with the Chargebee system or customer service.

What problems are you solving with the product? What benefits have you realized?

I have created a subscription based service that auto renews my users on a month to month or yearly basis. The Chargebee system has made the subscription portion of this idea easy to implement.

...more
Product OwnerSource : trustpilot.com
(Reviewed on 19 December 2019)
Absolutely good

Scalable, clear, updating quite regularly.Support is not bad if you are an IT professional.Many options and never had a bug on their side in 2 years.

...more
Administrator in ConstructionSource : g2crowd.com
(Reviewed on 03 December 2019)
"Awesome and keep goin the good work"

What do you like best?

Charbebee is agile, modern and easy to use.

What do you dislike?

Still searching ... ok found ! You should now translate your documentation

Recommendations to others considering the product:

What are you waiting for ??

What problems are you solving with the product? What benefits have you realized?

Billing, payments; Easy integration, easy workflow and much more.

...more
Flaka SSource : g2crowd.com
(Reviewed on 15 November 2019)
"Time saver and convenient "

What do you like best?

Chargebee is Convenient and saves useful time

What do you dislike?

What I do not like about this organization is the high fees

What problems are you solving with the product? What benefits have you realized?

It saves a lot of my time. I like that it keeps me effeicient in my work and updated

...more
Administrator in InternetSource : g2crowd.com
(Reviewed on 28 October 2019)
"I would recommend Chargebee"

What do you like best?

I like how easy it is to create coupons in Chargebee. Managing subscriptions is intuitive.

What do you dislike?

It may be how we set it up, but when issues credits, it can get a little confusing. But we always work it out and Chargebee has the information that we need to solve the issue.

What problems are you solving with the product? What benefits have you realized?

We were looking for a subscription management system when we found Chargebee. This tool helps us handle all the aspects of the subscription life cycle including recurring billing, invoicing and trial management for our customers.

...more
Mike ASource : g2crowd.com
(Reviewed on 24 October 2019)
"Great subscription / revenue automation sytsem"

What do you like best?

Flexible API which has allowed us to build Chargebee into our quoting and renewals process.

What do you dislike?

Very little. There's a few limitations, for example you can reduce the current billing period (optionally giving a credit) but you can't increase it.

What problems are you solving with the product? What benefits have you realized?

Automated subscription billing for hundreds of clients.

...more
Philippe ASource : g2crowd.com
(Reviewed on 11 October 2019)
"So easy to setup"

What do you like best?

From zero to first subscription in production in less than a week.

What do you dislike?

Their checkout form doesn't have the ability to update existing customer (yet)

What problems are you solving with the product? What benefits have you realized?

We solved the difficulty of managing subscriptions. Benefit of time and development cost.

...more
Gilles BSource : g2crowd.com
(Reviewed on 02 October 2019)
"Awesome Customer Service and Pretty Flexible"

What do you like best?

The support documentation and chat within ChargeBee means that even when I get stuck, I'm not stuck for long.

The ability to get lots of data from reports easily exported out means I can share the information with others in the company at the click of a button.

With it synced to our Xero account, we have very little reconciliation to do.

The Test Site is a great sandbox to be able to test out a new feature or a workflow that is unfamiliar to new staff members.

What do you dislike?

Can sometime be a bit inflexible when wanting to create draft invoices.

What problems are you solving with the product? What benefits have you realized?

Invoicing, tracking, transparency throughout our company finances.

...more
Read All Reviews

Videos on Chargebee

Chargebee Screenshots

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Chargebee screenshot: Chargebee Subscriptions Tab
Chargebee screenshot: Chargebee Subscription Details
Chargebee screenshot: Chargebee Invoices Tab
Chargebee screenshot: Chargebee Invoice Details
Chargebee screenshot: Chargebee Hosted Page Customization
Chargebee screenshot: Chargebee Customer Portal
Chargebee screenshot: Chargebee Email Notification Template
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Chargebee screenshot: Chargebee Subscriptions Tab
Chargebee screenshot: Chargebee Subscription Details
Chargebee screenshot: Chargebee Invoices Tab
Chargebee screenshot: Chargebee Invoice Details
Chargebee screenshot: Chargebee Hosted Page Customization
Chargebee screenshot: Chargebee Customer Portal
Chargebee screenshot: Chargebee Email Notification Template

Chargebee Slides

SaaS Subscription Billing with ChargeBee
SaaS Subscription Billing with ChargeBee

Articles on Chargebee

Research Report
Working as a developer includes a lot more of new concepts and programming interfaces. One such... read more

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