Home/Billing and Invoicing Software/Chargebee
Updated on: October 17, 2019
What is Chargebee ?
Chargebee - Billing and Invoicing Software : SaaSworthy.com
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Chargebee

Provide exceptional subscription experiences
(170 Ratings) Write Review

Chargebee is a subscription billing and recurring payment software tool suitable for businesses that offer a subscription based service. It is a cloud based subscription billing solution that is comprehensive, yet unique and easy to handle. Chargebee helps automate the billing processes of businesses that run subscription services. It also provides the ability to change prices, give discounts and run promotions without the need for a developer. The software allows you to engage subscriber clients through self-service portals create upsell opportunities and take advantage of recurring revenue. It also offers custom pricing options and pause subscriptions (a smart alternative to cancelling subscriptions). The custom pricing gives you the ability to extend renewal periods before their expiration. An automated workflow is provided for invoice generation, payment collection, email notifications, customer management and follow-ups for sales and marketing teams. All these services are delivered as a SaaS plug and play solution provided on the internet via cloud.

Chargebee Features Show All Features

Chargebee Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Contact Walnut, CA / +1 (877) 288 9080
Deployment SaaS/Web/Cloud Category Billing and Invoicing Software

Chargebee Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does Chargebee cost ?
The pricing for Chargebee starts at $99.0 per month. Chargebee has 3 different plans such as - Go at $99.0 per month, Rise at $299.0 per month and Scale at $599.0 per month. Chargebee offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.
Go
$99 /Month

Includes $25000 per Month revenue 0.5 percent of overage revenue

Features

  • 3 users
  • Multiple Products per Sites
  • Unlimited Free Trials
  • Email Notifications
  • Offline Invoicing
  • Calendar Billing : Basic
  • Admin console for subscription management
  • Customer portal
  • Credit Notes
  • Coupons and Discounts
  • Excess and Partial Payments and Unbilled Charges
  • Payment Pages - iFrame embedded, Hosted
  • One click payment method update via secure URL
  • Transactional Error Monitoring across gateways
  • Full API Checkout, Stripe.js and Chargebee Checkout
  • ACH
  • GoCardless - SEPA, BACS, Autogiro
  • PayPal and Amazon
  • SaaS Metrics : Basic
  • A/R Aging
  • Account Summary Report
  • Tax Reports
  • Stripe Radar : Transaction Level Alerts
  • Dunning for Online and Offline Payments
  • Sales Tax (US, EU VAT and Global Taxes)
  • Tax Profiles : Single
  • Inclusive Tax Support
  • Tax Region : Single region
  • Multicurrency : 3 (inclusive of base currency)
  • Exchange Rate : Manual
  • Multi-language support : 1 Language
  • Email Templates
  • Multiple Webhooks, API Filters, and JSON Metadata
  • Custom Fields - via UI and API
  • User role Management : Default
  • Saved Filters
  • Migration support
  • Billing Data Portability including Payment Methods
  • Integrations : Zapier, Mailchimp, Slack and Intercom, Google Analytics and Pixel Tracking, Shipstation
  • Refersion and LeadDyno
  • Chartmogul
Rise
$299 /Month

Includes $50000 per Month revenue 0.6 percent of overage revenue

Features

  • Includes features of Standard plan, plus
  • 10 Team Users
  • Unlimited Payment Gateways
  • Consolidated Invoicing
  • Net-D Payment Terms
  • SaaS Metrics : Advanced
  • Abandoned Cart Tracking (API)
  • Stripe Radar : Transaction and Customer Level Alerts
  • Tax Region : Multiple regions
  • Multiple regions : Unlimited
  • Exchange Rate : Manual/Auto
  • Multi-language support : Multiple Languages
  • File Attachments
  • Accounting Integrations : Xero, QuickBooks, Avalara AvaTax
  • Salesforce
  • ReferralCandy and Friendbuy
Scale
$599 /Month

Includes $75000 per Month revenue 0.9 percent of overage revenue

Features

  • Includes features of Pro plan, plus
  • 25 Team Users
  • Advance Invoices
  • Multiple Payment Methods per Customer
  • Revenue Recognition Report
  • Deferred Revenue Report
  • Abandoned Cart Reports - Abandoned and Recovered carts
  • Smart Dunning
  • Tax Profiles : Multiple
  • Segmentation
  • Multiple Reminders per Follow-ups
  • User role Management : Advanced
  • Engineering Consultation
  • PCI Certification Assistance
  • Infrastructure Support (Assistance from our Devops team in special situations)
  • Accounting Integrations : NetSuite, Intacct
  • Helpdesks (Freshdesk/Zendesk/GrooveHQ)

Launch
Free

First $50000 are Free

Features

  • Includes features of Go plan

Enterprise
Custom

Chargebee software offers Enterprise pricing plan on basis of request.

Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 22/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Chargebee Reviews

OVERALL RATING
4.7
Based on 170 Rating(s)
Rating Distribution
  • 160
  • 6
  • 2
  • 0
  • 2
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Source : g2crowd.com
(Reviewed on 29 July 2019)
"An easy to use platform to manage all the payments received for a subscription based website"

What do you like best?

Multiple options to view a client's account and quick method to do billing for each individual user.

What do you dislike?

Support is pretty slow and unresponsive during hours their office is not operating.

What problems are you solving with the product? What benefits have you realized?

Grants our company the ability to manage all our of paid clients and subscriptions

...more
Source : g2crowd.com
(Reviewed on 02 June 2019)
"Does the job!"

What do you like best?

Manages our subscription processes easily

What do you dislike?

Not too sure about the new user interface

Recommendations to others considering the product:

Good product

What problems are you solving with the product? What benefits have you realized?

Easy collection of payment

...more
Source : g2crowd.com
(Reviewed on 02 June 2019)
"A comprehensive tool to view all the details of the invoices for my customers"

What do you like best?

The layout, easy to use, a comprehensive and easy way to find out all the details about a customer

What do you dislike?

The tool is a bit slow and takes time to download

What problems are you solving with the product? What benefits have you realized?

Sending invoices to customers, one stop shop for all the billing related information

...more
Source : g2crowd.com
(Reviewed on 30 May 2019)
"Reliable payment tool"

What do you like best?

very easy to get set up and a reasonable price for small businesses.

What do you dislike?

Dashboard and general analysis isn't the best. Will require 3rd party tools.

Recommendations to others considering the product:

Integrates well with most tools

What problems are you solving with the product? What benefits have you realized?

Reoccuring payments for our SaaS tool. Easy to get setup and easy to use.

...more
Source : g2crowd.com
(Reviewed on 29 May 2019)
"A complete solution for simple management. "

What do you like best?

Clean and efficient user experience that serves the purpose.

What do you dislike?

Reporting is not very intuitive and some of the queries seem to be hidden.

What problems are you solving with the product? What benefits have you realized?

Platforms serves its purpose. Managing billing and subscriptions.

...more
Source : g2crowd.com
(Reviewed on 28 May 2019)
"I have been with Chargbee for about 3 years now. I have witnessed the growth and great customer serv"

What do you like best?

Always willing to help us out and figure out a way to get what we need. This even involved getting some their developers with ours and building special coding for certain circumstances.

What do you dislike?

At first, chargebee did not integrate with many things and people were not familiar with them. but that has been changing a lot.

Recommendations to others considering the product:

They're great and if you have any issues they're always going to work with you to figure it out.

What problems are you solving with the product? What benefits have you realized?

I like all the data i can get from chargebee. I also like that they're continuing to add more ways of gathering data. Keep working on this because it's great. I don't have to use excel as much as I use to and that's great.

...more
Source : g2crowd.com
(Reviewed on 28 May 2019)
"The Best Option for Small Business"

What do you like best?

I love the fact that Chargebee offers tiered pricing for small businesses. Their interface is beautifully designed and very intuitive. The test environment is also a huge deal. I can test any new features and provide hands-on training for my team without issue.

What do you dislike?

Right now, Chargebee meets all of my needs, so I would have to revisit this question next year after we have had time to grow the business.

Recommendations to others considering the product:

This is a no-brainer. It's free to start, so you can try it without risk.

What problems are you solving with the product? What benefits have you realized?

Automating our subscription process. The ability to automate custom email confirmations is an invaluable tool. If my clients happen to sign up after business hours, I know that they will receive any confirmation and next steps in the subscription process automatically. This saves a lot of time. I can worry less about emails and more about providing amazing services.

...more
Source : g2crowd.com
(Reviewed on 28 May 2019)
"Subscription Management"

What do you like best?

I love the ability to apply promotional codes to client's accounts so that the amounts can carry over from previous billing cycles. The different reports that you can run are helpful to analyze the business, determine failed payments, see who is active vs cancelled, etc.

What do you dislike?

Some lack of integration with other platforms, particularly it makes referral programs difficult.

What problems are you solving with the product? What benefits have you realized?

We use the failed payments report every week to reach out to clients to alert them of a failed payment. With this, we are able to quickly take action with all of these clients at once, in hopes of updating their billing information before our deadline cut off.

...more
Source : g2crowd.com
(Reviewed on 28 May 2019)
"Best billing solution"

What do you like best?

Chargebee offers an entire ecosystem of support, expertise and best practices which help to grow.

What do you dislike?

The UI can be a bit dragging and makes it difficult for one to stick on the software.

What problems are you solving with the product? What benefits have you realized?

Besides managing your subscriptions, it does something very important. By using their payment form on your website, you can easily integrate with several payment processors. This is especially important if you have payments that have been rejected by one processor and you can send them to another processor. It also reduces the dependency on one single processor.

...more
Source : g2crowd.com
(Reviewed on 28 May 2019)
"Good overall experience"

What do you like best?

email support was satisfactory as they respond within 24 hours and migration team has helped as well.

What do you dislike?

onboarding for new free client is average. You have to rely on do it yourself everything as there is no onboarding call to discuss the business and what could work best.

What problems are you solving with the product? What benefits have you realized?

automating subscription.

...more
Read All Reviews

Videos on Chargebee Youtube Official Channel

Chargebee Screenshots

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Chargebee screenshot: Chargebee Subscriptions Tab
Chargebee screenshot: Chargebee Subscription Details
Chargebee screenshot: Chargebee Invoices Tab
Chargebee screenshot: Chargebee Invoice Details
Chargebee screenshot: Chargebee Hosted Page Customization
Chargebee screenshot: Chargebee Customer Portal
Chargebee screenshot: Chargebee Email Notification Template
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Chargebee screenshot: Chargebee Subscriptions Tab
Chargebee screenshot: Chargebee Subscription Details
Chargebee screenshot: Chargebee Invoices Tab
Chargebee screenshot: Chargebee Invoice Details
Chargebee screenshot: Chargebee Hosted Page Customization
Chargebee screenshot: Chargebee Customer Portal
Chargebee screenshot: Chargebee Email Notification Template

Chargebee Slides

SaaS Subscription Billing with ChargeBee
SaaS Subscription Billing with ChargeBee

Articles on Chargebee

Research Report
Working as a developer includes a lot more of new concepts and programming interfaces. One such... read more

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