Home/Billing and Invoicing Software/Chargebee
Updated on: April 15, 2021
What is Chargebee ?
Chargebee - Billing and Invoicing Software : SaaSworthy.com
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Chargebee

Provide exceptional subscription experiences
(496 Ratings) Write Review

Chargebee is a subscription billing and recurring payment software tool suitable for businesses that offer a subscription based service. It is a cloud based subscription billing solution that is comprehensive, yet unique and easy to handle. Chargebee helps automate the billing processes of businesses that run subscription services. It also provides the ability to change prices, give discounts and run promotions without the need for a developer. The software allows you to engage subscriber clients through self-service portals create upsell opportunities and take advantage of recurring revenue. It also offers custom pricing options and pause subscriptions (a smart alternative to cancelling subscriptions). The custom pricing gives you the ability to extend renewal periods before their expiration. An automated workflow is provided for invoice generation, payment collection, email notifications, customer management and follow-ups for sales and marketing teams. All these services are delivered as a SaaS plug and play solution provided on the internet via cloud.

Chargebee Features Show All Features

Chargebee Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Walnut, CA / +1 (877) 288 9080
Deployment SaaS/Web/Cloud Category Billing and Invoicing Software

Chargebee Pricing

Pricing ModelFree Trial , Freemium , Subscription
Go
$99 /Month

Includes $25000 per Month revenue 0.5 percent of overage revenue

Features

  • 3 users
  • Multiple Products per Sites
  • Unlimited Free Trials
  • Email Notifications
  • Offline Invoicing
  • Calendar Billing : Basic
  • Admin console for subscription management
  • Customer portal
  • Credit Notes
  • Coupons and Discounts
  • Excess and Partial Payments and Unbilled Charges
  • Payment Pages - iFrame embedded, Hosted
  • One click payment method update via secure URL
  • Transactional Error Monitoring across gateways
  • Full API Checkout, Stripe.js and Chargebee Checkout
  • ACH
  • GoCardless - SEPA, BACS, Autogiro
  • PayPal and Amazon
  • SaaS Metrics : Basic
  • A/R Aging
  • Account Summary Report
  • Tax Reports
  • Stripe Radar : Transaction Level Alerts
  • Dunning for Online and Offline Payments
  • Sales Tax (US, EU VAT and Global Taxes)
  • Tax Profiles : Single
  • Inclusive Tax Support
  • Tax Region : Single region
  • Multicurrency : 3 (inclusive of base currency)
  • Exchange Rate : Manual
  • Multi-language support : 1 Language
  • Email Templates
  • Multiple Webhooks, API Filters, and JSON Metadata
  • Custom Fields - via UI and API
  • User role Management : Default
  • Saved Filters
  • Migration support
  • Billing Data Portability including Payment Methods
  • Integrations : Zapier, Mailchimp, Slack and Intercom, Google Analytics and Pixel Tracking, Shipstation
  • Refersion and LeadDyno
  • Chartmogul
Rise
$299 /Month

Includes $50000 per Month revenue 0.6 percent of overage revenue

Features

  • Includes features of Standard plan, plus
  • 10 Team Users
  • Unlimited Payment Gateways
  • Consolidated Invoicing
  • Net-D Payment Terms
  • SaaS Metrics : Advanced
  • Abandoned Cart Tracking (API)
  • Stripe Radar : Transaction and Customer Level Alerts
  • Tax Region : Multiple regions
  • Multiple regions : Unlimited
  • Exchange Rate : Manual/Auto
  • Multi-language support : Multiple Languages
  • File Attachments
  • Accounting Integrations : Xero, QuickBooks, Avalara AvaTax
  • Salesforce
  • ReferralCandy and Friendbuy
Scale
$599 /Month

Includes $75000 per Month revenue 0.9 percent of overage revenue

Features

  • Includes features of Pro plan, plus
  • 25 Team Users
  • Advance Invoices
  • Multiple Payment Methods per Customer
  • Revenue Recognition Report
  • Deferred Revenue Report
  • Abandoned Cart Reports - Abandoned and Recovered carts
  • Smart Dunning
  • Tax Profiles : Multiple
  • Segmentation
  • Multiple Reminders per Follow-ups
  • User role Management : Advanced
  • Engineering Consultation
  • PCI Certification Assistance
  • Infrastructure Support (Assistance from our Devops team in special situations)
  • Accounting Integrations : NetSuite, Intacct
  • Helpdesks (Freshdesk/Zendesk/GrooveHQ)

Launch
Free

First $50000 are Free

Features

  • Includes features of Go plan

Enterprise
Custom

Chargebee software offers Enterprise pricing plan on basis of request.

Contact the vendor to get the latest pricing detail.

Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 22/11/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Chargebee FAQs

Chargebee is Billing and Invoicing Software. Chargebee offers the following functionalities:

  • Multi-Currency
  • Contingency Billing
  • Customer Portal
  • Customizable Invoices
  • Invoice History
  • Mobile Payments
  • Online Invoicing
  • Online Payments
  • Recurring (Subscription Billing)

Learn more about Chargebee features.

The pricing for Chargebee starts at $99.00 per month. Chargebee has 3 different plans:

  • Go at $99.00 per month.
  • Rise at $299.00 per month.
  • Scale at $599.00 per month.
    • Chargebee offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about Chargebee pricing.

Yes, Chargebee offers a free plan.

Learn more about Chargebee pricing.

Yes, Chargebee provides API.

Ask the Community View Community

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Chargebee Reviews

OVERALL RATING
4.2
Based on 496 Rating(s)
Rating Distribution
  • 82.5 %
  • 9.3 %
  • 1.4 %
  • 0.5 %
  • 3.6 %
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KoushikKumar VSource : g2crowd.com
(Reviewed on 23 November 2020)
"Awesome"

What do you like best?

Their apis are properly structured. I like this a lot.

Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.

Their apis are properly structured. I like this a lot.

Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.Their apis are properly structured. I like this a lot.

What do you dislike?

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

There are some use cases which chargebee doesn't offer like multi branding

Recommendations to others considering the product:

Its very nice

What problems are you solving with the product? What benefits have you realized?

Development of our billing page became simple. Customers are very happy with customizations we offer.

...more
Chris RSource : g2crowd.com
(Reviewed on 19 November 2020)
"Easy setup, great customer service"

What do you like best?

Ease of setup. I am a novice at coding for web design and integrating this with our web site was simple for me.

What do you dislike?

Some of the advanced features, like billing future renewals early, are disabled during the free trial period so we would have to do this manually through our processing company the few times we needed to.

What problems are you solving with the product? What benefits have you realized?

Finding an easy to use, affordable platform for billing monthly plans through our web site was not easy. We have used other software and web services but nothing has been as simple and complete as Chargebee.

...more
Matt DSource : g2crowd.com
(Reviewed on 19 November 2020)
"Simple Invoicing Solution"

What do you like best?

The UI is very easily laid out that you can find things quickly and easily. Their customer service team is wonderful and helpful.

What do you dislike?

Honestly, I haven't found anything that I dislike about the product but will definitely update with something once I do.

Recommendations to others considering the product:

If you want a simple solution to set up your customers with auto-invoicing, this is what you need.

What problems are you solving with the product? What benefits have you realized?

We have customers that want to see their invoices prior to paying so we can set that up that it auto sends the message. Also, we don't have to do anything for customers that don't require that. The payment is automatically deducted each month by their payment method.

...more
Simon MSource : g2crowd.com
(Reviewed on 17 November 2020)
"Just works"

What do you like best?

It's really simple to set up recurring or single payment plans, copy the code, and insert into your page. Looks really professional and user friendly. Great backend flexibility and data.

What do you dislike?

Not a thing. It all works out the box and customer support is quick if needed.

What problems are you solving with the product? What benefits have you realized?

Simple to pay for plans selling my online courses.

...more
David MSource : g2crowd.com
(Reviewed on 13 November 2020)
"Stellar support"

What do you like best?

The platform is straight forward and the support responsiveness is just awesome.

What do you dislike?

I'd like to see a global search bar for more intuitive searches

Recommendations to others considering the product:

Chargebee billing solutions are great, simple to use and manage. The customer support is stellar.

What problems are you solving with the product? What benefits have you realized?

Billing solutions for our business are great with Chargebee. We can now collect more payment methods and streamline our billing overall.

...more
Tomás BSource : g2crowd.com
(Reviewed on 13 November 2020)
"Awesome and Easy yo Use"

What do you like best?

Chargebee is a comprehensive, user friendly, powerful tool. Especially if you're looking for all in one, no-code solution, Chargebee is probably the best. The customer service is also excellent, and their "startup plan", where you're basically given access for free, up to 50k in revenue, was just what we needed to kickstart our business. We've been using it extensively for 6 months now - couldn't be happier.

What do you dislike?

Honestly, so far I haven't found anything that I really dislike or find off putting when using Chargebee. There are always details that we would like to see improved, but I'm talking about really picky stuff, nothing major that hinders its purpose and quality.

Recommendations to others considering the product:

Chargebee is a simple tool but setting it up takes some time as there are a series of powerful features that you shouldn't rush through (multi currency, advanced notifications, invoices, quotes, etc. etc.). Nowadays we're expecting setups to take something like 30 seconds...and you could do that with Chargebee, but you'd be missing out.

What problems are you solving with the product? What benefits have you realized?

For us, Chargebee is an affordable, easy to use, subscription management platform. We needed something that could provide a simple yet clear customer experience. We also wanted to give our customer some form of control over their subscriptions (which Chargebee does) and we wanted a tool that, if needed, could be use by anyone in the team. That's it.

...more
Samuel SSource : g2crowd.com
(Reviewed on 12 November 2020)
"Great tool for managing financial information"

What do you like best?

Chargebee is very easy to use, it's has a lot of functionalities which I really like. And they have great support.

What do you dislike?

I feel that they need to improve their API documentation and have more api capabilities.

Recommendations to others considering the product:

It's great tool, you should definitely give it a try!

What problems are you solving with the product? What benefits have you realized?

Tracking all financial information, generation of invoices and creating accurate reports.

...more
Mark DSource : g2crowd.com
(Reviewed on 12 November 2020)
"Chargebee integration and support has been excellent for Roveel"

What do you like best?

The ease of use and support has been the best.

What do you dislike?

The initial sales process almost put us off with various offers and incentives, however we have now built the trust and want to continue to work with Chargebee.

What problems are you solving with the product? What benefits have you realized?

Invoicing our SAAS business customers directly and automating the payment collections. We have saved time from preparing the invoices manually.

...more
Alessandro MSource : g2crowd.com
(Reviewed on 12 November 2020)
"A fantastic tool"

What do you like best?

Super useful and fast! They have also a cool startup program, they permit to you use Chargebee for free to try it. After that the price is super honest.

I love also the user experience, it is super simple to manage and you can also edit the email. You can edit more or a less all the parts.

What do you dislike?

Almost nothing! They could add the possibility to export data in pdf, because at the moment you can only export your data in csv. Sometimes business consultant need something more simple to read.

I suggest to update the limit for a startup to use it for free and verify if the startup as a scalable business. They could provide a better service and support to a limited number of startups that really need it.

What problems are you solving with the product? What benefits have you realized?

I have centralized my subscription. indipendently the tool they use to pay me. I can easily manage all my clients and subscrption and they atomatize also the mail process. It is integrated with a lot of CRM, and this is so helpful to align the database.

...more
Mir ASource : g2crowd.com
(Reviewed on 12 November 2020)
"Great Billing Middleware for SAAS businesses"

What do you like best?

Documentation & Support, API integration was very easy and straight forward

What do you dislike?

Lack of customization available for checkout screen/checkout popups Need more customization options

Recommendations to others considering the product:

It's a great platform if you are looking to implement subscription management for your product, They have fairly good support even for starting plans + the webhooks & API integration is really well done along with documentation.

What problems are you solving with the product? What benefits have you realized?

We are a subscription-based SAAS business and relying on one payment gateway for all our needs didn't feel right especially if we had to move away and migrate to some other in the future so we decided to go with Chargebee. We are confident we can move around and be compliant with payment partners & won't lose any sort of user data.

...more
Read All Reviews

Videos on Chargebee

Chargebee Screenshots

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Chargebee screenshot: Chargebee Subscriptions Tab
Chargebee screenshot: Chargebee Subscription Details
Chargebee screenshot: Chargebee Invoices Tab
Chargebee screenshot: Chargebee Invoice Details
Chargebee screenshot: Chargebee Hosted Page Customization
Chargebee screenshot: Chargebee Customer Portal
Chargebee screenshot: Chargebee Email Notification Template
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Chargebee screenshot: Chargebee Subscriptions Tab
Chargebee screenshot: Chargebee Subscription Details
Chargebee screenshot: Chargebee Invoices Tab
Chargebee screenshot: Chargebee Invoice Details
Chargebee screenshot: Chargebee Hosted Page Customization
Chargebee screenshot: Chargebee Customer Portal
Chargebee screenshot: Chargebee Email Notification Template

Chargebee Slides

SaaS Subscription Billing with ChargeBee
SaaS Subscription Billing with ChargeBee

Articles on Chargebee

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