Home/Help Desk Software/Faveo HELPDESK
Updated on: May 27, 2022

What is Faveo HELPDESK ?

Official Website
Faveo HELPDESK - Help Desk Software
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Faveo HELPDESK

A user-friendly support ticket management system
(24 Ratings) Write Review

Faveo HELPDESK is an intuitive helpdesk ticketing system providing adequate help with customer service management, incident management and SLA management backed by a built-in knowledge base. SMEs, startups and enterprises can get the software deployed with ease and start getting their work schedule streamlined on the go. Moreover, Faveo HELPDESK also offers real-time integration with external social media platforms like Facebook, Whatsapp, MSG91, Twitter and Microsoft Active Directory providing necessary help. Companies can also depend on the same to get their service rebranded by adding favourable colours and matching styles alike. Dedicated account managers assigned to individual user organisations by Faveo HELPDESK promises comprehensive support on priority. It abides by GDPR and EU data policies, offering stringent protection against all types of security hassles. Service data stored by the software gets used to improve internal functionalities, send service-specific communications and respond to customer inquiries in real-time.

Faveo HELPDESK Awards

Faveo HELPDESK Features Show All Features

Faveo HELPDESK Technical details

Support Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Bangalore, India / +91 80 4709 2805
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Help Desk Software

Faveo HELPDESK Pricing

Pricing ModelFreemium , One-time license , Subscription
HELPDESK - PERPETUAL (HELP DESK FREELANCER)
Free

Features

  • Limited time offer
  • Use on one domain/site
  • Advance Features
  • 2 Agents
  • API documentation
  • Perpetual License
HELPDESK - PERPETUAL (HELP DESK STARTUP)
$576 one-time fee

Features

  • One time fee
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • 5 Agents
  • 1 Year free support & software updates
  • Plugins Multi platform integration
  • API documentation
  • Perpetual License
HELPDESK - PERPETUAL (HELP DESK SME)
$1,152 one-time fee

Features

  • One time fee
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • 10 Agents
  • 1 Year free support & software updates
  • Plugins Multi platform integration
  • API documentation
  • Perpetual License
HELPDESK - PERPETUAL (HELP DESK COMPANY)
$1,799 one-time fee

Features

  • One time fee
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • Unlimited Agents
  • 1 Year free support & software updates
  • Plugins Multi platform integration
  • API documentation
  • Perpetual License
HELPDESK - PERPETUAL (HELP DESK ENTERPRISE)
$1,799 one-time fee

Features

  • One time fee
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • Unlimited Agents
  • Source Code
  • 1 Year free support & software updates
  • Plugins Multi platform integration
  • API documentation
  • Premium Support
  • Perpetual License
HELPDESK - RECURRING (HELP DESK FREELANCER)
Free

Features

  • Billed month to month
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • 2 Agents
  • API documentation & support
  • Recurring License
HELPDESK - RECURRING (HELP DESK STARTUP)
$60 /Month

Features

  • Billed month to month
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • 5 Agents
  • Free support & software updates
  • Plugins Multi platform integration
  • API documentation & support
  • Recurring License
HELPDESK - RECURRING (HELP DESK SME)
$120 /Month

Features

  • Billed month to month
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • 10 Agents
  • Free support & software updates
  • Plugins Multi platform integration
  • API documentation & support
  • Recurring License
HELPDESK - RECURRING (HELP DESK COMPANY)
$194 /Month

Features

  • Billed month to month
  • Use on one domain/site
  • Installation & Configuration
  • Advance Features
  • Unlimited Agents
  • Free support & software updates
  • Plugins Multi platform integration
  • API documentation & support
  • Recurring License
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Disclaimer: The pricing details were last updated on 21/01/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Faveo HELPDESK pricing.

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Faveo HELPDESK vs Reamaze

Faveo HELPDESK Reviews

OVERALL RATING
4.1
Based on 24 Rating(s)
Rating Distribution
  • 57.1 %
  • 28.6 %
  • 0 %
  • 14.3 %
  • 0 %
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Videos on Faveo HELPDESK

Faveo HELPDESK, Simplifying Customer Support
Faveo HELPDESK, Simplifying Customer Support

Faveo HELPDESK FAQs

Faveo HELPDESK is Help Desk Software. Faveo HELPDESK offers the following functionalities:

  • Incident Management
  • Social Media Integration
  • Multi-Channel Communication
  • Macros (Templated Responses)
  • Customizable Branding
  • Ticket Management
  • Knowledge Base
  • Contract (SLA Management)
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal

Learn more about Faveo HELPDESK features.

Yes, Faveo HELPDESK provides API.


Disclaimer

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