Home/Email Marketing Software/Campaign Monitor
Updated on: May 26, 2020
What is Campaign Monitor ?
Campaign Monitor - Email Marketing Software : SaaSworthy.com
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90% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Campaign Monitor

One stop solution for email marketing
(584 Ratings) Write Review

An email marketing software that fuels your email marketing campaign with its intuitive drag-and-drop interface. Create emails with its email app-builder and make them look more attractive with hundreds of professionally designed templates. With Campaign Monitor, send timely emails to keep your customers engaged with its unique visual journey designer. It mines your customer’s data and sends them relevant emails that suit their individual interests. It also taps into the behavioural data of your customers that helps in building a one-to-one relationship with every subscriber. It offers you a number of tools that helps you in growing your email list and reaching a bigger audience.

Campaign Monitor Awards

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Campaign Monitor Features Show All Features

Campaign Monitor Technical details

Support 24/7 (Live rep) Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number Nashville, Tennessee / +1-888-533-8098
Deployment SaaS/Web/Cloud Mobile - iOS Category Email Marketing Software Transactional Email Software

Campaign Monitor Pricing

Pricing ModelSubscription , Quotation Based
Basic
$9 /Month

For 500 Contacts

All our core features for one low price.

Features

  • 12500 emails across campaigns and automated emails
  • Customer support via email
  • Drag and Drop
  • Personalized Content
  • Contact and Smart segmentation
  • Signup forms
  • Apps and integrations
  • Insights analytics suite
  • Marketing automation
  • Transactional email

Based upon the Number of Contacts, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Unlimited
$29 /Month

For 500 Contacts

Great for frequent email campaigns

Features

  • Unlimited emails across campaigns and automated emails
  • Priority customer support via email
  • Includes features of Basic plan, plus
  • Unlimited inbox previews
  • Time zone sending
  • Unlimited spam testing

Based upon the Number of Contacts, the pricing plan varies. Contact the vendor to get the latest pricing detail.

Premier
$149 /Month

For 500 Contacts

Optimize your strategy for the best results

Features

  • Includes features of Unlimited plan, plus
  • Premier phone and email support
  • Pre-built engagement segments
  • Send-time optimization
  • Advanced link tracking
  • Email builder section locking

Based upon the Number of Contacts, the pricing plan varies. Contact the vendor to get the latest pricing detail.

High Volume
Custom

For More than 50000 Contacts, Contact the vendor to get the latest pricing detail.

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Campaign Monitor Pricing
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Disclaimer: The pricing details were last updated on 29/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Campaign Monitor FAQs

Campaign Monitor is Email Marketing Software. Campaign Monitor offers the following functionalities:

  • Contact Management
  • Auto-Responders
  • Click-through Tracking
  • Drip Campaigns
  • Event Triggered Email
  • Mailing List Management
  • Spam Check
  • Template Management
  • A/B Testing
  • Drag and Drop Editor
  • List Segmentation
  • Real-time Email Editor
  • Click Map
  • Contact List Import
  • Email Scheduling
  • Predesigned Email Templates
  • RSS to Email
  • Sign Up Forms
  • Send Time Optimization
  • Delivery by Time Zone
  • Mobile App
  • Abandoned Cart Email

Learn more about Campaign Monitor features.

The pricing for Campaign Monitor starts at $9.00 per month. Campaign Monitor has 3 different plans:

  • Basic at $9.00 per month.
  • Unlimited at $29.00 per month.
  • Premier at $149.00 per month.

No, Campaign Monitor does not offer a free plan.

Learn more about Campaign Monitor pricing.

Yes, Campaign Monitor provides API.

Ask the Community View Community

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Campaign Monitor Reviews

OVERALL RATING
4.1
Based on 584 Rating(s)
Rating Distribution
  • 434
  • 93
  • 29
  • 23
  • 5
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Owen Kelly-ReynoldsSource : trustpilot.com
(Reviewed on 19 March 2020)
Like dealing with a robot with no…

Like dealing with a robot with no desire to help paying customers. Parts of their interface have always bothered me but I carried on. However, the customer service is so bad it's laughable and they seem completely unbothered that we are leaving after 5+ years of business due to their inflexibility.

...more
Intuitive Global SolutionsSource : trustpilot.com
(Reviewed on 05 March 2020)
Spent the last 2hours designing an…

Spent the last 2hours designing an email using their 'free design feature'. After I had added all the content, I requested to be moved to 'preview' I was taken to the original format, not the design I had painstakingly created. I then was asked to fill out my contact details only for the screen to freeze and not be able to move to the next section. Will not be using again, as clearly not fit for purpose and looking at the other reviews, I perhaps should have done some due diligence before wasting half my money! Thanks Campaign Monitor!

...more
Andrew KnightSource : trustradius.com
(Reviewed on 03 March 2020)
As good as anything else, best suited to Salesforce

Use Cases and Deployment Scope

We use CM because it integrates with our CRM and is also well priced. Design and layouts can be a little limiting but if you are creative with your planning it is not hard to come up with something suitable that delivers what you need. We had tried others but this was the best option.

Pros and Cons

  • Easy to use.
  • Works well with our CRM.
  • Well priced.
Edit
  • Layout options.
  • Sometimes the auto-save takes a while to take effect.
  • Styling can be limited.

Likelihood to Recommend

We find it works perfectly for us given that we have a Salesforce environment to manage our contacts and it works well with that. Of all the options we looked into, CM was the most suitable in terms of what it could do from a reporting perspective and design competence.
Read Andrew Knight's full review

...more
Rusne ValSource : trustpilot.com
(Reviewed on 28 February 2020)
worst company ever

worst company ever! never again, took rthe money and blocked my account the day after.

...more
David LintinSource : trustpilot.com
(Reviewed on 22 February 2020)
*DO NOT USE | 1 Star is overly generous!

I would never use this company's services again. 1 Star is overly generous.My account was closed (unknowingly to me) no email, no communication what so ever. Can't log back in, can't access my database, no word from support. Essentially hung out to dry.

...more
Michael MoranSource : trustpilot.com
(Reviewed on 17 February 2020)
They have no way of advising clients…

They have no way of advising clients whether or not there email servers are working. The reset password functionality does not work. They claim it is only us, however all other emails are working perfectly with our servers. There customer service is so limited, I would not use this platform for serious commercial purposes.

...more
Verified UserSource : trustradius.com
(Reviewed on 14 February 2020)
Director of Marketing and Business Development

Use Cases and Deployment Scope

We use Campaign Monitor to design and distribute our email marketing campaigns. The software is primarily used by me, the director of marketing, and business development. The software is used as a communication channel to send news, press releases, content, and other information to our clients and business partners. The software also houses our distribution lists and keeps track of individuals who subscribe and unsubscribe from our contact lists.

Pros and Cons

  • Functional Email Marketing Software to Design and Distribute Email Campaigns.
  • Manage Contacts Lists Including Subscribers and Unsubscribers Easily.
Edit
  • Added Design Features for Email Marketing Templates.
  • More Pre-populated Templates for Email Marketing.

Likelihood to Recommend

Campaign Monitor is a very functional email marketing software that can be used for both small and large businesses and agency clients. It is suitable for small businesses and multi-million dollar businesses alike. Campaign Monitor is the most functional email marketing software that I have used compared to others in the market. Every other software I have tried in the past would always cause headaches with the formatting of the email designs. Campaign Monitor has the least amount of issues and truly creates beautiful email campaigns.
Read this authenticated review

...more
John Silva, MBASource : trustradius.com
(Reviewed on 12 February 2020)
Awesome Templates. Easy and intuitive Automation Workflows

Use Cases and Deployment Scope

We use Campaign Monitor to reach out to dentists on the top of the funnel and nurture them with education content until they are ready to send us a case to our lab. Then we move to sending more actionable emails with CTA geared towards making a decision to send a case. Campaign Monitor has been managed mostly by marketing but it has stakeholders in the education and branding departments.

Pros and Cons

  • Email templates are very easy to use and have a professional style.
  • Reporting is very dynamic and easy to pull the data you need.
Edit
  • The key field for matching accounts is email which is difficult for companies with multiple business units. One customer may use email across multiple business accounts. It should have a way to better match accounts for a unique record.
  • The premier version at $149 is a bit expensive for what it offers. It should have some price layer between $29 and $149, perhaps with the engagement features for segments.

Likelihood to Recommend

If your company can identify customers by email only, then Campaign Monitor is for you. It really makes it easy to build audiences and follow-up with them, either manually or automatically. Campaign Monitor's advanced automation journeys allow you to create journey email series that could nurture users and educate them until they are ready to send your first order.
Read John Silva, MBA's full review

...more
User in Staffing and RecruitingSource : g2crowd.com
(Reviewed on 11 February 2020)
"Campaign Monitor instead of MailChimp"

What do you like best?

I like how simplified the email marketing campaigns are when using Campaign Monitor. I tried to initially use MailChimp but i found this difficult to use as somebody only just starting out on a email marketing platform.

What do you dislike?

I would like more ability for customisation across the board, the templates can be very simplistic.

What problems are you solving with the product? What benefits have you realized?

We have greatly improved our ability to reach out to our employees with consistent content.

...more
Taylor JohnstonSource : trustradius.com
(Reviewed on 05 February 2020)
If you just need a simple, reliable email builder, Campaign Monitor is the best

Use Cases and Deployment Scope

We used Campaign Monitor to send e-blasts and automated drip campaign emails for our business. It was used across the entire Texas region of Brookfield Residential, a real estate company, and we used it in all our different lines of business. It's a very simple to use and reliable email tool.

Pros and Cons

  • Email Builder
  • List Management
Edit
  • Automation / Workflows
  • Flexibility on design

Likelihood to Recommend

If you want an easy to use and reliable email builder tool that makes great looking "bulletproof" emails, Campaign Monitor is the tool to go with. I found the emails looked and worked great on every OS/browser/client, so there was little need for testing for each email sent. It also offers good list management and some automation features. If you need more flexibility with your design and do not mind having to go through more rigorous testing for every email or you need more robust automation/workflow features, it may not be suited to you.
Read Taylor Johnston's full review

...more
Read All Reviews

Videos on Campaign Monitor

Make your emails unforgettable with Campaign Monitor.
Make your emails unforgettable with Campaign Monitor.
When Is the Best Time To Send Emails?

Campaign Monitor Screenshots

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Campaign Monitor Demo - Email Automation
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Campaign Monitor Screenshots
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Campaign Monitor Demo - Email Automation
Campaign Monitor Demo - Mobile App
Campaign Monitor Screenshots

Campaign Monitor Slides

Campaign Monitor Slideshare
Reimagining Modern Marketing Automation

Campaign Monitor Integration

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