Teamwork Desk is Help Desk Software. Teamwork Desk offers the following functionalities:
- Incident Management
- Multi-Channel Communication
- Macros (Templated Responses)
- Document Storage
- Customizable Branding
- Ticket Management
- Surveys & Feedback
- Known Issue Management
- Knowledge Base
- Community Forums
- Automated Routing
- Alerts (Escalation)
- Self Service Portal
- Live Chat
Learn more about Teamwork Desk features.