Home/Help Desk Software/Teamwork Desk
Updated on: August 19, 2022
Teamwork Desk - Help Desk Software
87% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Teamwork Desk

Official Website Help desk tool for effortless customer interaction
(426 Ratings) Write Review

What is Teamwork Desk and how does it work?

Teamwork Desk is a help desk software that eases request tracking process and enables you better to handle customer care related issues. The software ensures faster resolution of ticket. The tool is capable to tackle complex database of customer call reports, queries and resolution logs. It can automate ticket routing and categorization at ease. You can minimize your workload to a considerable extent. Teamwork Desk comes with features like survey and feedback, self service portal, supports live chat with customers etc. With this smart tool you can organize all your customer emails in a shared collaborative space like unified inboxes. You need not to code anything for using the tool.

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Teamwork Desk Awards

Teamwork Desk Features Show All Features

Teamwork Desk Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number Cork, Ireland / +1 844-819-8453
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Help Desk Software

Teamwork Desk Pricing

Pricing ModelFree Trial , Subscription , Quotation Based
MONTHLY YEARLY
Starter
$7 /User/Month
Billed Yearly

Features

  • Teamwork integration
  • Unlimited inboxes
  • Free Help Docs site
Pro
$13 /User/Month
Billed Yearly

Features

  • Time tracking
  • Triggers
  • Two-factor authentication
Premium
$25 /User/Month
Billed Yearly

Features

  • Customer happiness ratings
  • Custom fields
  • Full reporting
  • Business hours
Enterprise
Custom

Features

  • Priority support
  • HIPAA verified
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Disclaimer: The pricing details were last updated on 11/01/2022 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Teamwork Desk pricing.

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Teamwork Desk Reviews

OVERALL RATING
4.4
Based on 426 Rating(s)
Rating Distribution
  • 66.2 %
  • 35.3 %
  • 2.9 %
  • 1.5 %
  • 0 %
SHARE YOUR EXPERIENCE Write a Review
Read All Reviews

Videos on Teamwork Desk

Teamwork Desk - Getting Started Guide
Teamwork Desk - Getting Started Guide
Teamwork Desk 2.0 Overview

Teamwork Desk FAQs

Teamwork Desk is Help Desk Software. Teamwork Desk offers the following functionalities:

  • Incident Management
  • Macros (Templated Responses)
  • Document Storage
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
  • Knowledge Base
  • Community Forums
  • Automated Routing
  • Alerts (Escalation)
  • Self Service Portal
  • Live Chat

Learn more about Teamwork Desk features.

Yes, Teamwork Desk provides API.

Customers

go creative
go creative
Seegreen
Seegreen
Chupi
Chupi

Teamwork Desk Integration

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Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com