Teamwork Desk Pricing: Cost and Pricing plans

Teamwork Desk Pricing

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Pricing Options

Premium Plans ( Subscription / Quotation Based )

Pricing Insights for Help Desk Software

The Average Cost of a basic Help Desk Software plan is $19 per month.
Teamwork Desk pricing starts at $9.5/month, which is 50% lower than similar services.
71% of Help Desk Software offer a Free Trial Allows users to try out the software for a limited period before making a purchase decision. , while 23% offer a Freemium Model Allows users to access basic features at no cost..

MONTHLY YEARLY

Starter $9.50 $12.00 per user / month

$9.50 Per User Per Month Billed Annually

Features

Ticket Management
- Sync Inbox Using Outlook
- Email Ticketing
- Merge Tickets
- Split Tickets
- Add Followers to a Ticket
- Ticket Export
- Attachments
- Delivery Notifications
- Archived Agents
- Companies
Agent Productivity
- Canned Responses
- Collision Detection
- Private Notes in Tickets
- Filtered Search
- Part-time Agents
- Ticket Tags
- Notification History
- Desk Data Viewer
Automation
- Custom Views
Collaboration
- Teamwork.com Integration
Ticket Forms
- Embeddable Contact Form
- Customer Portal
Help Docs
- Help Docs Custom Domain
- Full CSS Customisation
- Unlimited Articles
- IP Based Access Control
Reporting
- First Response Time
- Top Agents
Security
- Database Backup
- 256-bit Encryption
- Secure Passwords
Apps
- iOS App
- Android App
- Teamwork Desk API
Customer Support
- Email Support

Start Free Trial

Pro $17.00 $21.00 per user / month

$17 Per User Per Month Billed Annually

Features

Ticket Management
- Sync Inbox Using Outlook
- Email Ticketing
- Merge Tickets
- Split Tickets
- Add Followers to a Ticket
- Ticket Export
- Attachments
- Delivery Notifications
- Archived Agents
- Companies
- Time Tracking
- Live Chat
Agent Productivity
- Canned Responses
- Collision Detection
- Private Notes in Tickets
- Filtered Search
- Part-time Agents
- Ticket Tags
- Notification History
- Desk Data Viewer
- Undo Send
Automation
- Custom Views
- Triggers
Collaboration
- Teamwork.com Integration
- Customise Task and Ticket Workflow
Ticket Forms
- Embeddable Contact Form
- Customer Portal
Help Docs
- Help Docs Custom Domain
- Full CSS Customisation
- Unlimited Articles
- IP Based Access Control
Reporting
- First Response Time
- Top Agents
Security
- Database Backup
- 256-bit Encryption
- Secure Passwords
- 2FA
Apps
- iOS App
- Android App
- Teamwork Desk API
Customer Support
- Email Support

Start Free Trial

Premium $33.00 $41.00 per user / month

$33 Per User Per Month Billed Annually

Features

Ticket Management
- Sync Inbox Using Outlook
- Email Ticketing
- Merge Tickets
- Split Tickets
- Add Followers to a Ticket
- Ticket Export
- Attachments
- Delivery Notifications
- Archived Agents
- Companies
- Time Tracking
- Live Chat
- Scheduled Replies
- Scheduled New Tickets
- Customer Satisfaction and Happiness Ratings
- Custom Fields
Agent Productivity
- Canned Responses
- Collision Detection
- Private Notes in Tickets
- Filtered Search
- Part-time Agents
- Ticket Tags
- Notification History
- Desk Data Viewer
- Undo Send
- Business Hours
- Training Wheels
- Mailchimp Integration
- Inbox Administrator
- Ticket Templates
Automation
- Custom Views
- Triggers
Collaboration
- Teamwork.com Integration
- Task Automation
- Customise Task and Ticket Workflow
Ticket Forms
- Embeddable Contact Form
- Customer Portal
Help Docs
- Help Docs Custom Domain
- Full CSS Customisation
- Unlimited Articles
- IP Based Access Control
Reporting
- First Response Time
- Top Agents
- Handle Time
- Replies to Resolve
- Agent Performance Insights
- Tickets by Channel
- Help Docs Reports
- Delighted Integration
Security
- Database Backup
- 256-bit Encryption
- Secure Passwords
- 2FA
- Advanced Security
- Ip Based Access Control
- Auto-logout
- Bulk Download Prevention
Apps
- iOS App
- Android App
- Teamwork Desk API
Customer Support
- Email Support
Branding
- Custom SMTP

Start Free Trial

Enterprise Custom

Features

Ticket Management
- Sync Inbox Using Outlook
- Email Ticketing
- Merge Tickets
- Split Tickets
- Add Followers to a Ticket
- Ticket Export
- Attachments
- Delivery Notifications
- Archived Agents
- Companies
- Time Tracking
- Live Chat
- Scheduled Replies
- Scheduled New Tickets
- Customer Satisfaction and Happiness Ratings
- Custom Fields
Agent Productivity
- Canned Responses
- Collision Detection
- Private Notes in Tickets
- Filtered Search
- Part-time Agents
- Ticket Tags
- Notification History
- Desk Data Viewer
- Undo Send
- Business Hours
- Training Wheels
- Mailchimp Integration
- Inbox Administrator
- Ticket Templates
Automation
- Custom Views
- Triggers
Collaboration
- Teamwork.com Integration
- Task Automation
- Customise Task and Ticket Workflow
Ticket Forms
- Embeddable Contact Form
- Customer Portal
Help Docs
- Help Docs Custom Domain
- Full CSS Customisation
- Unlimited Articles
- IP Based Access Control
Reporting
- First Response Time
- Top Agents
- Handle Time
- Replies to Resolve
- Agent Performance Insights
- Tickets by Channel
- Help Docs Reports
- Delighted Integration
Security
- Database Backup
- 256-bit Encryption
- Secure Passwords
- 2FA
- Advanced Security
- Ip Based Access Control
- Auto-logout
- Bulk Download Prevention
- Single Sign-on
- HIPAA Verified
Apps
- iOS App
- Android App
- Teamwork Desk API
Customer Support
- Email Support
Branding
- Custom SMTP

Start Free Trial

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 21/03/2025 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Teamwork Desk FAQs

How much does Teamwork Desk cost?

The pricing for Teamwork Desk starts at $9.5 per user per month. Teamwork Desk has 3 different plans:

Starter at $9.50 per user per month.
Pro at $17.00 per user per month.
Premium at $33.00 per user per month.

Teamwork Desk also offers a custom plan based on the customer's request.

Learn more about Teamwork Desk pricing.

Does Teamwork Desk offer a free plan?

No, Teamwork Desk does not offer a free plan.

Learn more about Teamwork Desk pricing.

Which helpdesk is ideal for software companies?

For software companies, the ideal helpdesk supports fast ticket resolution, integrates with development/issue-tracking tools, and provides a self-service knowledge base and product support workflows.

Compare Teamwork Desk Pricing Against Competitors

Product Name	Starting Price ($)	Billed	Unit	Free Trial	Learn More
Teamwork Desk	9.5	per month	per user		Teamwork Desk Pricing
HelpDesk	29	per month	-	+	HelpDesk Pricing
Help Desk Premier	-	-	-	+	Help Desk Premier Pricing
Desky	4.5	per month	-	+	Desky Pricing
AzureDesk	33	per month	per user	+	AzureDesk Pricing
ReadyDesk	9	per month	per user	+	ReadyDesk Pricing
CRMdesk	-	-	-	+	CRMdesk Pricing
BoldDesk	12	per month	-	+	BoldDesk Pricing
HelpdeskEddy	-	-	-	+	HelpdeskEddy Pricing
Helpspot	594	per year	-	+	Helpspot Pricing

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Teamwork Desk Features

Show Feature Explanation

Show Missing Features

Help Desk Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

94%

Unique Features

Multi-language Support

Available in multiple languages to support global customers

Multi-brand Help desk

Allows to manage multiple support portals on a single platform by offering product differentiation and branding features

AI Assistant

AI Assistant helps you provide information and perform specific tasks to significantly improve your success rate. It can perform one or many tasks like analyzing your deals, contacts, and emails, generating the perfect email, and more.

Standard Features

Incident Management

Helps in identifying, analyzing and rectifying a bad incident or issues to ensure it does not reoccur in future

Multi-Channel Communication

Helps in receiving queries and offering help through multiple channels

Macros (Templated Responses)

It helps to store, create, and send pre-written responses to maintain the flow of the conversation.

Document Storage

Helps in storing the documents electronically and in a systematic way

Customizable Branding

This feature enables the customization of brand marketing to meet specific requirements and preferences.

Ticket Management

Facilitates in recording and organizing customer complaints into tickets and systematically track their progress until they are resolved

Surveys and Feedback

Helps to disclose the relationship of customer satisfaction rate with sales trends and also helps to get direct accurate feedback

Known Issue Management

Helps to tackle and to manage familiar issues or routine challenges

Knowledge Base

Helps to compile repetitive customer queries and structures them into retrievable how-to articles or FAQs.

Community Forums

Provides an online discussion site that includes a panel of experts who give expert advice and satisfy queries of any kind relevant to the company

Automated Routing

It helps in automatically directing queries and data to the appropriate agent.

Alerts (Escalation)

Helps to route critical tickets to the boss or in-house experts and alerting against them when such come

Self Service Portal

Provides the employees with a website where they can update their accounts, make bill payments, avail necessary information and other self-help functions

Live Chat

Allows you to instantly communicate with your customers and/or exchange chat messages online

IT Asset Management

Helps to automate the full IT lifecycle of software and hardware assets on a single platform

Social Media Integration

Enables integrating the software with social media for better reach and coverage

Contract (SLA Management)

Helps to manage, automating and organizing important aspects concerning a service-level agreement