An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting more insights into your customer behaviour which will enable you to personalize services and predict future needs. With its community cloud feature, you can also build communities to connect and collaborate with customers, partners and employees. Salesforce takes customer relations to a whole new level.
| Support | Business Hours Online | Customer Type | Freelancers Large Enterprises Medium Business Small Business |
| API | Location / Phone Number | San Francisco, California / +1 800-667-6389 | |
| Deployment | SaaS/Web/Cloud Mobile - Android Mobile - iOS | Category | CRM Software |
Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.
Salesforce is CRM Software. Salesforce offers the following functionalities:
Learn more about Salesforce features.
The pricing for Salesforce starts at $25.00 per user per month. Salesforce has 4 different plans:
Learn more about Salesforce pricing.
Yes, Salesforce provides API.
The integration capabilities, the ease of use for setting up and running marketing campaigns, and the awesome dashboards. Review collected by and hosted on G2.com.
The move from SFDC Classic to SFDC Lightning was challenging for some of the staff but worth all of the time spent on training. Review collected by and hosted on G2.com.
My business does not use Salesforce so being without it is a reminder of all of the many the benefits that I miss. Review collected by and hosted on G2.com.
Salesforce allows you to truly look into your companies data and make the best possible decisions. 100% every company must use this ! Review collected by and hosted on G2.com.
There are certain basic functionalities that one would think are possible but actually are not. There are several situations like this where the SFDC community has had petitions for basic options and functionalities to be available but SFDC has not implemented them. Review collected by and hosted on G2.com.
Nothing. Everything is pretty much perfect with some issues along the way. Nothing is perfect but Salesforce is close! Review collected by and hosted on G2.com.
Everything related to sales/upsell data enrichment as well as forecasting for our org. Review collected by and hosted on G2.com.
The ease of the flow of it the many different features and applications the scalability of the software the many options to customize it tailor it to us. Review collected by and hosted on G2.com.
Grammarly doesn't always integrate into as much as I would like the Dark version Review collected by and hosted on G2.com.
the best option why go anywhere else Review collected by and hosted on G2.com.
better distributing leads better record-keeping in organizing leads into better buckets Review collected by and hosted on G2.com.
Its easy to use and navigate makes life easy! Review collected by and hosted on G2.com.
When converting a lead to contact but using a different name makes the process long Review collected by and hosted on G2.com.
None Review collected by and hosted on G2.com.
The database and using RingCentral to make calls Review collected by and hosted on G2.com.
the possibility to link offer to opportunity and the automatically uploaded of the opportunity. It's very useful the possibility to update the information in web platform and use the Salesforce app to see all the synchronized.information. Review collected by and hosted on G2.com.
Optimization of the app, for my side is still not user friendly but in the last updated a see some new upgrade of the platform Review collected by and hosted on G2.com.
Organized Contact of the customers and automatically fill in of the opportunity information. The benefits are: saved time work and forecast report. I'm an account and I use to work from my car or customer office. I need a faster and simply platform that can help me to reach fast all the necessary customer's information and to manage the opportunity in the best way. I think that Salesforce did a very good job and that is the best CRM platform in this moment Review collected by and hosted on G2.com.
Opportunity management
Reports and dashboard Review collected by and hosted on G2.com.
I can't really list any problems with salesforce Review collected by and hosted on G2.com.
Generating new business, get accurate data on revenue, smooth lead conversion, setting up tasks Review collected by and hosted on G2.com.
The plethora of useful features and intuitive ease of use make it effective, efficient, and painless to use. Review collected by and hosted on G2.com.
Sometimes trying to find an answer on how to do a certain process can take a while since the help library is so vast. Review collected by and hosted on G2.com.
Staying organized and staying in touch with customers and prospects have kept deals from falling through the cracks. Review collected by and hosted on G2.com.
The look and feel of Salesforce CRM is that easy even non-technical person can easily work/ use this product Review collected by and hosted on G2.com.
A new lighting framework is working slower than classic Review collected by and hosted on G2.com.
Salesforce CRM - No-1 Product and back to back awards as the most innovative company in the software industry - which has brought CRM to a new milestone - and I would its - Salesforce CRM - it is a revolution in software industry. Review collected by and hosted on G2.com.
We as a medical company- we are selling medical equipment and then providing services to sold products.
Benefits are :
1. Every team is using the same software - including sales, marketing, and service team.
2. It's very easy to implement
3. Since it's on a cloud computing platform - it's very easy to get access- just like sign up for an email address you will get your new account in Salesforce CRM.
4. As a developer - I just only focus/think about innovating new functionality - without worrying about infra to build Review collected by and hosted on G2.com.
Workflow, Dashboard and instant report creation capability. Review collected by and hosted on G2.com.
Faced issue in past related to data field mapping limitation during integration. In lightning it’s been resolved. Review collected by and hosted on G2.com.
Technically advanced and make sure complete your business requirements and analysis before starting implementation for smooth implementation experience Review collected by and hosted on G2.com.
Customer experience, communication and escalation management Review collected by and hosted on G2.com.
That you can integrate it within your other software Review collected by and hosted on G2.com.
Nothing, I absolutely love this products Review collected by and hosted on G2.com.
I recommend it to anyone in the business Review collected by and hosted on G2.com.
Tracking customers, integrating task form Outreach, housing data and content lead and opportunity management Review collected by and hosted on G2.com.
