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Updated on: December 8, 2019
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Salesforce

Manage your CRM effectively and efficiently
(5,245 Ratings) Write Review

An all-in-one customer relations management software that provides excellent features to sell, market and service your products. With the help of its automation and AI features, it lets your support agents solve customer problems faster by using the right tools. Salesforce also helps you in getting more insights into your customer behaviour which will enable you to personalize services and predict future needs. With its community cloud feature, you can also build communities to connect and collaborate with customers, partners and employees. Salesforce takes customer relations to a whole new level.

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Salesforce Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Location / Phone Number San Francisco, CA / +1 (800) 667-6389
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Category CRM Software

Salesforce Pricing

Pricing ModelFree Trial , Subscription
How much does Salesforce cost ?
The pricing for Salesforce starts at $25.0 per user per month. Salesforce has 4 different plans such as - Lightning Essentials at $25.0 per user per month, Lightning Professional at $75.0 per user per month, Lightning Enterprise at $150.0 per user per month and Lightning Unlimited at $300.0 per user per month.
Lightning Essentials
$25 /User/Month

Out-of-the-box CRM for up to 5 users (billed annually)

  • Automatic data capture
  • Customizable sales tracking for one list
  • Intelligent follow-up reminders
  • Contact auto-complete
  • Shared address book
  • Sent-email notifications
  • Seamless collaboration
  • Smart mobile apps
  • Chrome extension
  • Webinars and live training
Lightning Professional
$75 /User/Month

Complete CRM for any size team (billed annually)

  • Account and contact management
  • Opportunity tracking
  • Lead management
  • Task and event tracking
  • Customizable reports and dashboards
  • Mobile access and administration
  • Chatter company social network
  • Outlook Side Panel and sync
  • Role permissions
  • Case management
  • Campaigns
  • Quotes and orders
  • Collaborative forecasts
  • Mass email
  • Sales Data
  • Sales Cloud Engage
Lightning Enterprise
$150 /User/Month

Deeply customizable CRM for your business (billed annually)

Get all Professional features PLUS:

  • Workflow automation
  • Enterprise territory management
  • Profiles and page layouts
  • Custom app development
  • Integration via web service API
  • Salesforce Identity
  • Salesforce Private AppExchange
  • Report history tracking
  • Approval automation
  • Sales data
  • Sales Cloud Engage

Lightning Unlimited
$300 /User/Month

Unlimited CRM power and support (billed annually)

Get all Enterprise features PLUS:

  • Unlimited cutomizations
  • Unlimited custom apps
  • Multiple sandboxes
  • Additional data storage
  • 24/7 toll-free support
  • Access to 100 admin services
  • Sales data
  • Sales Cloud Engage

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Disclaimer: The pricing details were last updated on 27/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Salesforce Reviews

OVERALL RATING
3.9
Based on 5,245 Rating(s)
Rating Distribution
  • 3635
  • 721
  • 357
  • 504
  • 28
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badapps24/7Source : itunes.apple.com
(Reviewed on 06 December 2019)
Worst CRM available

Worst customer resource management system and on top of it they developed an app that does not work or look like the website. All the icons are different and most features are just not available on the app. Worst development team and worst CRM I have ever used. Stay away from this horrible app and company

...more
mephisto corpSource : play.google.com
(Reviewed on 06 December 2019)

Zero stars glitchy AF

...more
Christiaan JordaanSource : play.google.com
(Reviewed on 06 December 2019)

Great for structured sales tactics

...more
Sergei DjojoSource : play.google.com
(Reviewed on 05 December 2019)

Amazing app to document, track and follow up on different stages of the sales cycle. Easy and clear overview at every given moment, which gives the user the ability to effectively manage different accounts in a timely manner. Extremely user friendly on app and the desktop version. However the mobile version is somewhat limited in certain features but still very effective to update opportunities when you're on the road.

...more
Sudhakar SudhaSource : play.google.com
(Reviewed on 05 December 2019)

Nice

...more
RebeccaLALZSource : itunes.apple.com
(Reviewed on 04 December 2019)
Slow performance

I am having a slow performance when using Salesforce in Lightning experience

...more
Bharat SinghSource : play.google.com
(Reviewed on 04 December 2019)

Mass mail option will help even better

...more
Kannan PakkaSource : play.google.com
(Reviewed on 04 December 2019)

Super

...more
Bishnu PrasadSource : play.google.com
(Reviewed on 04 December 2019)

I really like this app but it's performed a little bit slow

...more
Hammad ZulfiqarSource : play.google.com
(Reviewed on 04 December 2019)

Kindly focus on Details and speed

...more
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Videos on Salesforce Youtube Official Channel

Salesforce Screenshots

Salesforce CRM Demo - Opportunities
Salesforce CRM Demo - Forecasting
Salesforce CRM Demo - Mobile
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD Connect customers, partners, and employees directly to the information, apps, and experts they need to take action.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD BUSINESS INTEGRATION | Infuse communities with data integrated from any system, anywhere. Enable members to create and update records and processes from within the community.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | PERSONALIZATION Automatically suggest connections to experts, groups, and content based on each member’s unique interests and behavior.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | LIGHTNING COMMUNITY BUILDER AND TEMPLATES Quickly build a custom community on a secure, reliable, and scalable online community platform.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | ENGAGEMENT Create a vibrant community by highlighting and rewarding your most active members.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD Integrate any record or object, from sales opportunities to support cases, contacts, campaigns, or any custom object.
Salesforce Screenshots
Salesforce CRM Demo - Opportunities
Salesforce CRM Demo - Opportunities
Salesforce CRM Demo - Forecasting
Salesforce CRM Demo - Mobile
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD Connect customers, partners, and employees directly to the information, apps, and experts they need to take action.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD BUSINESS INTEGRATION | Infuse communities with data integrated from any system, anywhere. Enable members to create and update records and processes from within the community.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | PERSONALIZATION Automatically suggest connections to experts, groups, and content based on each member’s unique interests and behavior.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | LIGHTNING COMMUNITY BUILDER AND TEMPLATES Quickly build a custom community on a secure, reliable, and scalable online community platform.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD | ENGAGEMENT Create a vibrant community by highlighting and rewarding your most active members.
Community Cloud screenshot: SALESFORCE COMMUNITY CLOUD Integrate any record or object, from sales opportunities to support cases, contacts, campaigns, or any custom object.
Salesforce Screenshots

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