Home/Accounting Software/Freshbooks
Updated on: September 22, 2020
What is Freshbooks ?
Freshbooks - Accounting Software : SaaSworthy.com
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92% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

Freshbooks

Perfect for small businesses
(4,364 Ratings) Write Review

An accounting software focused on providing expert accounting services to small scale businesses. It is best suited for self-employed professionals, small scale agencies, firms and consultancies. The software expertise in handling accounting tasks related to billing, invoicing and expense tracking. Freshbooks time tracking feature will provide you information so that you can invoice your bill for exactly what you’re worth. This easy-to-use software also provides a mobile app which allows you to keep a check on the accounting processes all the time. Freshbooks was awarded as “Leader in the Fall 2017 Small-Business Accounting Grid Report” based on customer satisfaction and market presence.

Freshbooks Awards

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Freshbooks Features Show All Features

Freshbooks Technical details

Support Business Hours Online Customer Type Freelancers Medium Business Small Business
API Location / Phone Number Toronto, Canada - M6P 3T1 / 1-866-303-6061
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Accounting Software

Freshbooks Pricing

Pricing ModelFree Trial , Subscription
Lite
$13.50 /Month

$13.5 per Month billed Annually (Save 10 percent)

$15 per Month billed Monthly

Features

  • 5 Clients
  • Unlimited Invoices and Estimates
  • Track Time and Expenses
  • Easily Accept Online Credit Card Payments
  • Automatically Import Expenses from your Bank Account

Add-ons : $10 per Person per Month for Additional Team Members

Plus
$22.50 /Month

$22.5 per Month billed Annually (Save 10 percent)

$25 per Month billed Monthly

Features

  • 50 Clients
  • Includes features of Lite plan, plus
  • Automatically Send Payment Reminders
  • Charge Late Fees for Overdue Invoices
  • Double-Entry Accounting Reports & Tools
  • Other Income to Log Unique Income Items
  • Adjust General Ledger with Journal Entries
  • Schedule Recurring Invoices
  • Send Proposals
  • Collaborate with Your Accountant
  • Includes features of Add-ons
Premium
$45 /Month

$45 per Month billed Annually (Save 10 percent)

$50 per Month billed Monthly

Features

  • 500 Clients
  • Includes features of Plus plan, plus
  • Includes features of Add-ons

More than 500 Clients or bill more than $150000 per Year, Contact the vendor.

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Disclaimer: The pricing details were last updated on 18/03/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Freshbooks FAQs

Freshbooks is Accounting Software. Freshbooks offers the following functionalities:

  • Accounts Payable
  • Accounts Receivable
  • Bank Reconciliation
  • Billing and Invoicing
  • Cash Management
  • CPA Firms
  • Expense Tracking
  • Fixed Asset Management
  • General Ledger
  • Multi-Currency
  • Project Accounting
  • Revenue Recognition
  • Spend Management
  • Tax Management

Learn more about Freshbooks features.

The pricing for Freshbooks starts at $13.50 per month. Freshbooks has 3 different plans:

  • Lite at $13.50 per month.
  • Plus at $22.50 per month.
  • Premium at $45.00 per month.

No, Freshbooks does not offer a free plan.

Learn more about Freshbooks pricing.

Yes, Freshbooks provides API.

Ask the Community View Community

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Freshbooks Reviews

OVERALL RATING
4.4
Based on 4,364 Rating(s)
Rating Distribution
  • 70 %
  • 21.2 %
  • 5.2 %
  • 1.8 %
  • 1.7 %
SHARE YOUR EXPERIENCE Write a Review
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Jared CSource : g2crowd.com
(Reviewed on 28 August 2020)
"FreshBooks Review"

What do you like best?

I like the Timesheets and Timer the best as they help me keep track of all my work I will get paid for. The reports are also very handy for when I need to review work I have previously accomplished. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the website crashes, but to be fair, what website doesn't. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It solves the problem of having to write my work down on paper and then record it in a manner that my employer can use to pay me. It greatly reduces the chance of me forgetting to record something I should get paid for. Review collected by and hosted on G2.com.

...more
Jennifer DSource : g2crowd.com
(Reviewed on 25 July 2020)
"Changed my small business life"

What do you like best?

Recurring invoices have saved me a lot of time. I used to spend hours and hours creating and sending invoices. Now I don't even know when they go out. It is easy to use as well. Totally worth the money Review collected by and hosted on G2.com.

What do you dislike?

There is one thing on recurring invoices I do not like they print that the invoice will happen each month when it won't and customers get nervous. Besides that I love this software. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Totally worth it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to invoice more accurately and save time on administrative things. Review collected by and hosted on G2.com.

...more
Ellen LSource : g2crowd.com
(Reviewed on 20 July 2020)
"My first small business accounting software"

What do you like best?

Assuming you're using the "new" Freshbooks, the interface is modern and intuitive. I find it very easy to use (although I'm a digital native). So far, it has everything I need to track my projects and bill customers for my small communications consulting business. It's great that it allows me to accept online payments from customers without a lot of hassle. Review collected by and hosted on G2.com.

What do you dislike?

I understand charging a processing fee when someone pays me with a credit card, but I really don't like being charged a 1% fee when someone pays with ACH/e-check. That should be as good as cash and as a small business, giving up 1% of my sales really hurts. I'm paying Freshbooks a monthly subscription fee so it feels wrong for them to get a cut of my cash sales. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I think Freshbooks is a really good option for a small business who wants to keep track of projects, time, clients, invoices, etc. I am getting a promotional monthly rate for the first 6 months because they were offering a promo for new customers. I'll probably stick with it once my subscription goes back to full price because everything from my first 6 months will be there. It does meet my needs and it's affordable, although you should be aware that on top of the monthly fee there are fees taken out if your customers pay online. If your customers write a check or pay you in a different way, it's still a great tool for all the other features. In a pinch, if a customer has to use a credit card, I'm glad I have the option to accept the payment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Freshbooks allows me to keep track of my clients and different projects I do for them. It's definitely solving the problem of me tracking all income and expenses in an Excel spreadsheet, keeping track of who has paid me and who hasn't, and sending professional looking invoices to my customers with the option for them to instantly pay online. Review collected by and hosted on G2.com.

...more
Amy OSource : g2crowd.com
(Reviewed on 28 June 2020)
"Great Quickbooks Alternative for Small Business!"

What do you like best?

I like that there is a Time Tracking feature that can be used to create invoices-complete with separate projects, people, and tasks, which makes keeping track of who is doing the task for each client and how much should be charged. I also like the expense tracker and all the reports that can be generated with your data. It's easy to accept many different methods of payment also and that helps with flexibility when billing. Review collected by and hosted on G2.com.

What do you dislike?

There is really nothing I dislike at this time other than sometimes an invoice may end up in a junk folder when sending it through Freshbooks. For some clients I submit both through the portal and a pdf version via email, so that adds an extra step. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

With Freshbooks, it's not necessary to pay a hefty price for Quickbooks, nor do you have to have a special training session to use it. It's perfect for small businesses like my virtual assistant business and what we need for our book keeping responsibilities. Review collected by and hosted on G2.com.

...more
Ralph KSource : g2crowd.com
(Reviewed on 05 May 2020)
"Great Software with frequent updates"

What do you like best?

Invoicing, expenses and the reports (which I use for taxes actually) Review collected by and hosted on G2.com.

What do you dislike?

Bank reconciliation is working not all for me. But that’s not a problem to me. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It's a great and easy-to-use software that makes your life easier. I like it a lot especially compared to Quickbooks, which is much more complicated in my opinion. Also Freshbooks is a small startup that "has" to continually improve, others like Quickbooks do not have that pressure and don't develop as quickly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It’s my only and main accounting solution. Review collected by and hosted on G2.com.

...more
User in Building MaterialsSource : g2crowd.com
(Reviewed on 29 April 2020)
"Great for getting paid online!"

What do you like best?

I love the ease of use and how easy it is to get paid online. it's very easy to run reports for sales & use tax at the end of the month as well Review collected by and hosted on G2.com.

What do you dislike?

when they hiked up the price, it put limits on how many active customers we could have at any given time Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great for small company who needs to keep track of time, send estimates & invoices, and get paid online Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is important that we send an estimate to our customer so they can review it before we turn it into an invoice. It is also very easy to customize everything Review collected by and hosted on G2.com.

...more
Kyle ASource : g2crowd.com
(Reviewed on 23 March 2020)
"The Easiest, Most Efficient Platform For Businesses Like Mine."

What do you like best?

I love how user-friendly the platform is and how easily it integrates with Stripe (actually have to be pretty bad to mess that up, but nonetheless).. I love the customization of the invoices too. It's very easy to keep all of my incomes and expenses organized. I also love how easy it is to build beautiful reports (like an annual p/l report) so quickly. Review collected by and hosted on G2.com.

What do you dislike?

Now there is the ability to accept payments via ACH so that was one of my dislikes before. I also don't like that I need to reach out to my "account rep" (or whatever) in order to make any changes to my billing info within my account. I do not need my hand held to do that and they are not nearly efficient enough to make it work. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

FreshBooks is by far one of the best options for SMB estimating, invoicing, and payment collecting. Wave is another good one, but I had already had a good standing account with Stripe and Wave does not offer that integration. I admit, I do like the aesthetics of Wave, but FreshBooks easily has everything that I would need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Simple "problems". Accepting payments and organizing my business's incomes and expenses. It makes it very easy to keep track of it all and keep it clean and organized. Review collected by and hosted on G2.com.

...more
nleeeeeSource : trustpilot.com
(Reviewed on 22 March 2020)
Highly recommended

Great. easy to use service, incredible customer support, and truly understanding of small business owner needs.

...more
Sue BSource : g2crowd.com
(Reviewed on 19 March 2020)
"FreshBooks Helped Me Take My Business to The Next Level"

What do you like best?

There are so many things I like about FreshBooks, it's difficult to say what I like best about it. If I had to narrow it down to one thing I would say it's their phenomenal support. Whenever I have a question, whether it be big or small, I love the fact that I can call a number and reach a real person quickly. Support is always friendly and knowledgable. They've helped me out of a jam more than a few times. Review collected by and hosted on G2.com.

What do you dislike?

There is not much bad I can say about FreshBooks, however I think they could add a few more features that might make it more attractive to freelancers. I think it would be great to have a way that I could create payment buttons to put on my website. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

FreshBooks is a solid choice. I highly recommend giving it a try in your business. I think it will meet or exceed the needs of most small businesses or freelance entrepreneurs. The ease of use and the support are the two biggest reasons I've stuck with them for so long. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

FreshBooks has made tax time so much easier. I use it to import all of my banking information so it's a great way to keep track of all my spending. Then I categorize my spending into categories that are congruent with my expense categories that I use when I file my taxes. Anything that is a personal expense, not related to business, I put in a personal category. This helps me to keep running totals of all my business expenses and keeps them "separate" from personal expenses. Review collected by and hosted on G2.com.

...more
Tyree PSource : g2crowd.com
(Reviewed on 13 March 2020)
"Great Service for Solopreneurs and Small Businesses"

What do you like best?

Being able to set up recurring invoices and not having to worry about sending invoices and reminders. Review collected by and hosted on G2.com.

What do you dislike?

I think the app should have the same features as the site. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Try it. I'm sure you'll love it. Makes thing so much easier than creating, sending, and keeping track of invoices and clients in excel or paypal. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Client time tracking, and contact info. and Mostly billing concerns and revenue tracking. Review collected by and hosted on G2.com.

...more
Read All Reviews

Videos on Freshbooks

Intro to FreshBooks - Accounting for the Non-Accountant
Intro to FreshBooks - Accounting for the Non-Accountant
FreshBooks - 2min Product Summary - Features, Mobility, Security, Integrations & Pricing

Freshbooks Screenshots

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FreshBooks Demo - Receipt/Expense Capture
FreshBooks Demo - Mobile Time & Invoice Tracking
FreshBooks Demo - Invoice Biography
FreshBooks Demo - Reporting
FreshBooks Demo - Billing & Invoicing
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FreshBooks Demo - Receipt/Expense Capture
FreshBooks Demo - Mobile Time & Invoice Tracking
FreshBooks Demo - Invoice Biography
FreshBooks Demo - Reporting
FreshBooks Demo - Billing & Invoicing
FreshBooks screenshot
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Freshbooks Slides

Pricing strategy for freelancers and small business
Pricing strategy for freelancers and small business

Articles on Freshbooks

Research Report
Accounting is an essential part of any size of business - be it small or big, and is a strong... read more
Research Report
Invoicing software is a billing and accounting software that makes invoice simple by automatically... read more

Customers

FreshBooks Accounting Software Software