What do you like best?
The simple and intuitive UI without sacrificing customizability gives me full control the responses I receive, and the confidence that my respondents' experience will be streamlined and effortless.
What do you dislike?
I struggle to uncover true constructive feedback for Typeform. They really carry their end-users with broad support resources, although (in my experience) they're seldom needed since their product is so easy to use.
Recommendations to others considering the product:
Try it out and find out for yourself. Its value is in its versatility to adapt to your use case.
What problems are you solving with the product? What benefits have you realized?
I manage my SaaS companies Client Reference program. When our Account Executives need client references for their prospects and RFP proposals, I ingest the details of their Reference Request using a Takeform.
Using Typeform has been pivotal in structuring the top of the reference request funnel, and serves the benefit of consolidating reference requests into a single source from which I can then triage and process efficiently. My experience of managing the reference request program before Typeform was chaotic, fragmented and difficult to keep track of.