Zoho CRM Pricing, Reviews and Features (December 2023)

About Zoho CRM

Zoho CRM helps businesses of all size in maintaining a high standard of customer relations with its feature-rich software. The multichannel support feature lets your reach your customers via any medium, be it phone, live chat, email or through social media. With visitor tracking and email analytics, you can see what your customers are seeing and find opportunities for interaction. With pre-built and customizable KPIs, you can see where your team excels and where they need more training. Zoho CRM’s Blueprint ensures that the same level of attention is given to the right customers, even if the sales team grows. It makes sure that everyone in the team follows the right process.

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Pricing

Free Trial Available
Starts at $14.00. Offers Free-forever plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

Features

100%
Reviews

94%
Momentum

67%
Popularity

89%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

Zoho CRM Awards

# 1 Most Worthy Software CRM Software
Q1 2023

# 5 Highly Rated Software CRM Software
Q1 2023

# 4 Fastest Growing Software CRM Software
Q1 2023

# 3 Most Popular Software CRM Software
Q1 2023

# 1 Most Worthy Software CRM Software
Q1 2022

# 19 Highly Rated CRM Software
Q1 2022

# 2 Fastest Growing CRM Software
Q1 2022

# 3 Most Popular CRM Software
Q1 2022

# 2 Most Worthy CRM Software
Q4 2020

# 10 Highly Rated CRM Software
Q4 2020

# 3 Most Popular CRM Software
Q4 2020

# 2 Most Worthy CRM Software
Q3 2019

# 13 Highly Rated CRM Software
Q3 2019

# 4 Fastest Growing CRM Software
Q3 2019

# 4 Most Popular CRM Software
Q3 2019

# 1 Most Searched CRM Software
Q3 2019

Zoho CRM Features

Show Feature Explanation

Show Missing Features

CRM Features

Features:

100%

Quotes (Proposals)

Create effective sales proposals by generating multiple quotes per opportunity

List Management

Enables management of multiple lists and communications with them

Customer Support

Ensures after-sales interactions with your customers and solve queries related to your products and services

Marketing Automation

Develop customer relationships, automate marketing programs and measure your marketing ROI

Referral Tracking

Track and manage your referred customers.

Project Management

Helps in managing the projects necessary for streamlining and enhancing the customer relationship management tasks.

Lead Scoring

Lets you manage your prospective leads by scoring them on the basis of their response.

Product Catalog

Lets your sales representatives, as well as customers, view details and prices of each product.

Call Logging

Call Logging helps to register call details such as call duration, date and time of calls, notes, etc.

Contact Management

Organizing customer data in a centralized location and handling contact details, demographics, transactions, etc.

Zoho CRM Pricing

Free Trial

Available

No Credit Card Required, Get Started for Free

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription )

Pricing Plans

MONTHLY YEARLY

Free Free

Upto 3 Users

Features

Leads
Documents
Mobile Apps

Standard $14.00 $20.00 per user / month

Automate and optimize your sales cycle

Features

Basic modules
Tasks, calls, events
Advanced filters
Multiple pipelines
Scoring rules
Sales forecasting
Email insights
Multiple currencies
Workflow rules
Email notifications
Homepage customization
Rename tabs
Custom list views
Custom fields
Canvas
Tab groups
Predefined reports
Predefined dashboards
Custom reports and dashboards (Limited)
Basic dashboard components
Analytics mobile app
Email templates
Email authentication
Mass email
Social profile integration
Security
- Profiles
- Role-based hierarchy
- Multiple organizations
- GDPR compliance
- CRM audit logs
- IP address restriction

Professional $23.00 $35.00 per user / month

Improve customer acquisition and accelerate growth

Features

Includes features of Standard plan, plus
Macros
SalesSignals
Assignment rules
Blueprint
Webhooks
Validation rules
Custom reports and dashboards (Unlimited)
Email relay
CRM for Google Ads
Field-level security

Enterprise $40.00 $50.00 per user / month

Manage global CX operations with the complete CRM

Features

Includes features of Professional plan, plus
Multiple scoring rules
Custom SalesSignals
Email parsers
Data entry wizards
Portals
Record approval process
Data review process
Custom functions
CommandCenter
Custom modules
Custom buttons
Page layouts
Translations
Developer sandbox
Advanced dashboard components
Anomaly detectors
Webform analytics
Zoho Analytics
Attribution
Segmentation
Auto-responders
Reporting hierarchy
Record-level sharing
Territory management
Data encryption

Ultimate $52.00 $65.00 per user / month

Scale exponentially with dedicated BI capabilities

Features

Includes features of Enterprise plan, plus
Zoho Analytics

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 31/01/2023 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about Zoho CRM Pricing.