Home/Help Desk Software/Supportbench
Updated on: August 26, 2019
What is Supportbench ?
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Supportbench - Help Desk Software : SaaSworthy.com
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Supportbench

A Solution to Build Customer Relationships
(14 Ratings) Write Review

Supportbench software is an omnichannel platform used by your teams to communicate and make better business decisions with customers. Increase your team's productivity, manage team calendars SLA, or service ticket. Collect Net Promoter Scoring and customer surveys on Real-time analytics. The software integrates with Slack, JIRA, Salesforce, LiveChat, and more. Small, Medium and Large companies make use of the software.

Supportbench Features Show All Features

Supportbench Technical details

Support Business Hours Online Customer Type Large Enterprises Medium Business Small Business
API Contact Vancouver, British Columbia
Deployment SaaS/Web/Cloud Category Help Desk Software

Supportbench Pricing

Pricing ModelFree Trial , Subscription
How much does Supportbench cost ?
The pricing for Supportbench starts at $30.0 per month. Supportbench has a single plan - Supportbench at $30.0 per month.
Supportbench
$30 /Month

$30 per Agent per Month

Features

  • Customizable Surveys / NPS
  • Seamless Integrations
  • Real-time Analytics
  • Communities
  • Built-in Scheduling Tools
  • Intuitive Case Management

Based upon the Number of Agents, the pricing plan varies. Contact the vendor to get the latest pricing detail.

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Disclaimer: The pricing details were last updated on 14/05/2019 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Supportbench Reviews

OVERALL RATING
4.6
Based on 14 Rating(s)
Rating Distribution
  • 12
  • 2
  • 0
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Source : g2crowd.com
(Reviewed on 20 August 2018)
"Supportbench is the easy way to follow-up your customers."

What do you like best?

Offers a great analytic tool where you get your customer requests and insights analyzed to fit best for action. affordable, its customer friendly in that its designed in way that makes customers comfortable while sharing their experiences, creates customized surveys that deliver just the right customer insights.

What do you dislike?

Requires time to learn some of its complex tools but after that you get an amazing customer service tool.

Recommendations to others considering the product

Its an amazing way to engage your customers in user forums and acquire insight on your product and services.

What business problems are you solving with the product? What benefits have you realized?

getting customer insight, CRM.

...more
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