Home/Survey/ User Feedback Software/SurveyMonkeyUpdated on: March 21, 2023

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SurveyMonkey

Best-in-class Professional Survey Software

(18,900 Ratings) Write Review

What is SurveyMonkey and how does it work? One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

FOLLOWERS 3,875 45,694 222,081 10,556 27,300

SurveyMonkey Awards

SurveyMonkey Features Show All Features

Survey/ User Feedback Features

Skip LogicIt hides the irrelevant pages or questions based on previous responses.
Survey TemplatesSurvey Templates consist of a complete set of questions using which you can start building surveys without spending much time.
Support Audio / Images / VideoIncludes audio/ video/ images into the survey questionnaires to make it interactive
Site Intercept SurveyCaptures value from your website visitors with targeted, engaging messages
Question LibrarySaves the FAQs into a question library, from where you can instantly pick and add them to new surveys
Question BranchingAllows respondents to screen questions and give answer to the relevant questions only
Online SurveyLets you run your survey through email, social media platforms, web forms, polls, quizzes and posts
Offline Response CollectionThis feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet
Multiple Question TypesThese question patterns are aimed at collecting statistical data from the respondents with accuracy
Mobile SurveyA feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go
Kiosk SurveyThis feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad
Embeddable SurveyIt enables you to directly include your surveys on your own website
Email DistributionThis feature lets you send a custom email invitation for the survey to the respondents
Data Analysis ToolsAnalyze feedbacks collected from both structured and unstructured sources in real-time
Custom Survey URLsEnables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link
360 Degree FeedbackCaptures and centralizes a holistic feedback of the target audience that helps in making business decisions.
Phone SurveyIt enables you to run your survey over telephones

SurveyMonkey Technical details

Support	24/7 (Live rep) Business Hours Online	Customer Type	Freelancers Large Enterprises Medium Business Small Business
API		Location / Phone Number	San Mateo, CA
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Official Website	https://www.surveymonkey.com/
Deployment	SaaS/Web/Cloud Mobile - Android Mobile - iOS	Category	Survey/ User Feedback Software

SurveyMonkey Pricing

Pricing ModelFree Trial , Freemium , Subscription , Quotation Based

Team Advantage (Business Plan)

$25 /User/Month

billed Yearly

Starting at 3 users

Features

Survey sharing with fine control over who can view and edit
Gather comments all in one place
Let team members analyze, filter, and export results
Notify others when you get new responses
Shared asset library for on-brand surveys
Add Contributor Seats
Add or reassign accounts at any time
Free integrations with popular collaboration apps
10,000 responses per year
24/7 Expedited email support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Question and page skip logic
All data exports (CSV, PDF, PPT, SPSS, XLS)
Accept Payments
Advanced analyze features
SurveyMonkey industry benchmarks

Team Premier (Business Plan)

$75 /User/Month

billed Yearly

Starting with 3 users

Features

Survey sharing with fine control over who can view and edit
Gather comments all in one place
Let team members analyze, filter, and export results
Notify others when you get new responses
Shared asset library for on-brand surveys
Add Contributor Seats
Add or reassign accounts at any time
Free integrations with popular collaboration apps
15,000 responses per year
Phone support and 24/7 email support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Question and page skip logic
All data exports (CSV, PDF, PPT, SPSS, XLS)
Accept Payments
Advanced analyze features
SurveyMonkey industry benchmarks
Click map data visualization
Multilingual surveys
Sentiment analysis
Crosstabs
Unlimited filter and compare rules, data trends
Advanced survey logic tools
Block randomization
White label surveys
Survey completion redirect
Remove SurveyMonkey footer
Create private apps with direct API access

Enterprise (Business Plan)

Custom

Powerful admin tools, integrations, and collaboration features for your organization.

Features

Survey sharing with fine control over who can view and edit
Gather comments all in one place
Let team members analyze, filter, and export results
Notify others when you get new responses
Shared asset library for on-brand surveys
Advanced collaboration features
Add or reassign accounts at any time
Free integrations with popular collaboration apps
Contact Us
Phone Support and 24/7 Email Support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Question and page skip logic
All data exports (CSV, PDF, PPT, SPSS, XLS)
Accept Payments
Advanced analyze features
SurveyMonkey industry benchmarks
Click map data visualization
Multilingual surveys
Sentiment analysis
Crosstabs
Unlimited filter and compare rules, data trends
Advanced survey logic tools
Block randomization
White label surveys
Survey completion redirect
Remove SurveyMonkey footer
Unlimited API access (Add-On)
Flexible plan types for multiple users
HIPAA-compliant features (Add-On)
Customization and branding
Integrations with Salesforce, Marketo, Eloqua, and Tableau (Add-On)
Admin dashboard and user management
Account control and migration
Enhanced governance and security features
Single sign-on (SSO)
Activity tracking through audit logs
Dedicated customer success manager

Standard (Personal Plan)

$99 /Month

Features

Unlimited number of surveys
Unlimited questions per survey
1,000 responses per month*
24/7 customer support via email
Quizzes with custom feedback
Custom logo, colors, and survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic only
Text analysis

Note : *$0.80 per additional response.

Advantage (Personal Plan)

$32 /Month

$384.00 billed Yearly

Features

Unlimited number of surveys
Unlimited questions per survey
5,000 responses per year*
24/7 customer support via email
Quizzes with custom feedback
Custom logo, colors, and survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic, question & answer piping
Text analysis & statistical significance
Advanced data exports (SPSS)
A/B testing, randomization, quotas
Custom variables
Accept Payments
File upload
SurveyMonkey industry benchmarks

Premier (Personal Plan)

$99 /Month

$1,188 billed Yearly

Features

Unlimited number of surveys
Unlimited questions per survey
7,500 responses per year*
Phone support and 24/7 emal support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic, question & answer piping
Text analysis & statistical significance
Advanced data exports (SPSS)
A/B testing, randomization, quotas
Custom variables
Accept Payments
File upload
SurveyMonkey industry benchmarks
Click map data visualization
Multilingual surveys
Sentiment analysis
Crosstabs
Unlimited filter and compare rules, data trends
Advanced branching & piping, block randomization
White label surveys

Targeted Responses

Get survey responses from around the world in minutes with SurveyMonkey Audience

Features

Unlimited number of surveys
50 questions per survey
Unlimited responses
24/7 customer support via email
Custom colors & survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic
Question & answer piping
A/B test text and images
Hide SurveyMonkey footer
Multilingual surveys

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Disclaimer: The pricing details were last updated on 09/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveyMonkey pricing.

SurveyMonkey Alternatives SurveyMonkey Alternatives

SurveyMonkey Reviews

OVERALL RATING 4 Based on 18,900 Rating(s)

Rating Distribution

Excellent 63.7 %
Very Good 28.3 %
Average 5.2 %
Poor 0.8 %
Terrible 2 %

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Videos on SurveyMonkey

SurveyMonkey - Where the Curious Come to Grow

SurveyMonkey Screenshots

SurveyMonkey screenshot

SurveyMonkey FAQs

Q. What is SurveyMonkey used for?

SurveyMonkey is Survey/ User Feedback Software. SurveyMonkey offers the following functionalities:

Skip Logic
Survey Templates
Support Audio / Images / Video
Site Intercept Survey
Question Library
Question Branching
Online Survey
Offline Response Collection
Multiple Question Types
Mobile Survey
Kiosk Survey
Embeddable Survey
Email Distribution
Data Analysis Tools
Custom Survey URLs
360 Degree Feedback

Learn more about SurveyMonkey features.

Q. What are the top alternatives for SurveyMonkey?

Here`s a list of the best alternatives for SurveyMonkey:

Q. Does SurveyMonkey provide API?

Yes, SurveyMonkey provides API.

Articles on SurveyMonkey

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