Home/Survey/ User Feedback Software/SurveyMonkey
Updated on: March 18, 2019
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SurveyMonkey

Best-in-class Professional Survey Software
★★★★★
★★★★★
(6,119 Ratings) Write Review

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

SurveyMonkey Features Show All Features

SurveyMonkey Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Contact San Mateo, CA
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

SurveyMonkey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does SurveyMonkey cost ?
The pricing for SurveyMonkey starts at $32.0 per month. SurveyMonkey has 3 different plans such as - Advantages at $32.0 per month, Standard at $37.0 per month and Premier at $99.0 per month. SurveyMonkey also offers a Free Plan with limited features.
Basic
Free
  • Unlimited number of surveys
  • 10 questions/survey
Standard
$37 /Month

Billed monthly

  • Includes Features of Basic Plan Plus
  • Unlimited questions per survey
  • 1000 responses per month
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Unlimited filters and crosstabs, trended data
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic only
  • Text analysis
Advantages
$32 /Month

Billed $384 annually

  • Inlcudes Features of Standard Plan Plus
  • Unlimited responses per survey
  • 24/7 expedited email support
  • Skip logic, question and answer piping
  • Text analysis and statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • File upload
  • SurveyMonkey industry benchmarks
Premier
$99 /Month

Billed $1,188 annually

  • Includes Features of Advantage Plan Plus
  • Advanced branching and piping, block randomization
  • White label surveys
  • Multilingual surveys
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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SurveyMonkey Reviews

OVERALL RATING
4.5
Based on 6,119 Rating(s)
Rating Distribution
  • 5572
  • 475
  • 51
  • 17
  • 4
SHARE YOUR EXPERIENCE Write a Review
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 17 March 2019)
"An honest review"

What do you like best?

Survey Monkey makes it easy to receive feedback from employees, whichever way you choose to use Survey Monkey. It has the option to make surveys for employees short, long, specific, multi choice, fill in the blank, etc.

What do you dislike?

I think the layout of Survey Monkey could be updated to look more modern- updating buttons, user interface, and similar. It can also be difficult to sometimes put surveys together- it can be time consuming whereas it might become easier with a better interface for the survey creators.

Recommendations to others considering the product

I would try using different kinds of content feedback on Survey Monkey (polls, fill in the blanks, rankings, etc) in order to feel out how to use Survey Monkey to your personal needs.

What business problems are you solving with the product? What benefits have you realized?

Employee feedback/anonymous sourcing is made easier through Survey Monkey. I'm able to create a survey and send out to employees in one email, making the process for feedback streamlined and have all the results come back in poll and percentage points if applicable.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 March 2019)
"So Easy, My Students Make Them"

What do you like best?

This is an easy, breezy way to make surveys. If you haven’t made one before, it’ll walk you through. I’ve made silly surveys for my students and even had them create one. It is an easy way to get students more comfortable with technology.

What do you dislike?

I don’t like that it asks about other surveys once you complete one. I couldn’t tell you how many times my students take a random survey and are off task just because the site asks them to.

What business problems are you solving with the product? What benefits have you realized?

This is an easy way for formal assessment for my students, but it seems fun to them. Additionally, they can tell me their opinions on what we’ve done in class.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 March 2019)
"cover the expectations"

What do you like best?

I use this tool looking for a feedback from some customers after some cleaning services, and it help me a lot for the report of the client, is easy to set up and to get the result compilated

What do you dislike?

i use the trial version so I only have 10 questions and I need more to really qualified a service, but for the rest is very good

Recommendations to others considering the product

very recommended

What business problems are you solving with the product? What benefits have you realized?

send surveys to evaluate services, request service information

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 15 March 2019)
"We use survey monkey all the time. "

What do you like best?

I like that I have the power to create different types of surveys. I can also save a survey and edit it monthly, such as the date, and send the survey again.

What do you dislike?

It took me a while to get around. Also uploading a lot of different emails to send it took takes some time.

Recommendations to others considering the product

I would highly recommend SurveyMonkey because it is easy to organize as well as being easy to send out repeated surveys. It is user friendly and so easy to understand.

What business problems are you solving with the product? What benefits have you realized?

WE send out Post Job surveys to our clients to help figure out where we went wrong and how to improve but also realize the things we are doing right. It also helps updating our work resumes.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 14 March 2019)
"A very easy way to get quick results"

What do you like best?

I like how simple and straightfoward it is and the ease of use. I also like that it shows the step by step process for you so you know exactly where you are at when creating your survey. I love the feature that tells you how much time you have spent and the average completion rate; so helpful! It's also nice that it shows you how much time you have left to complete a form.

What do you dislike?

I don't have many dislikes about this resource except that the dashboard is a little cluttered and not as easy to maneuver as typeform.

Recommendations to others considering the product

If you need an alternative to google forms than this is a great choice. It is very easy to use and learn.

What business problems are you solving with the product? What benefits have you realized?

Sending surveys to students/staff to get quick feedback.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 14 March 2019)
"Review of SurveyMonkey"

What do you like best?

I like how recognizable the brand is, I feel comfortable submitting my opinions to a brand that I trust.

What do you dislike?

The only thing I dislike is when the surveyor asks repetitive questions, but this is not SurveyMonkey's fault - although I assume there could be an attempt to filter that.

Recommendations to others considering the product

Speaking from the end-user side, this product is easy to use and when I see the logo I am quick and willing to share my thoughts.

What business problems are you solving with the product? What benefits have you realized?

SurveyMonkey allows my University to accurately and quickly get the temperature of various topics around the campus.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 13 March 2019)
"Simple to set up, reliable to use"

What do you like best?

The set up process for a survey was guided - the interface leads you through the process step by step. Once the the survey is live, it gives options to easily share the links. I also loved the analytics tools to analyze the results. Overall - simple, reliable, and powerful.

What do you dislike?

There is nothing that I particularly dislike.

Recommendations to others considering the product

Use it, it should satisfy most of your requirements

What business problems are you solving with the product? What benefits have you realized?

I used it as a part my my teams user research efforts

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 13 March 2019)
"survey monkey review"

What do you like best?

very good application to make surveys and see metrics about that , is very dynamic and it send notifications to users to let them know that they have a pending survey to attend

What do you dislike?

currently i don´t have anything that i don´t like from this tool, in fact i like it very much, the only wrong part with this application can be that some times is slow

Recommendations to others considering the product

higly recommended i am expecting to use it more in the future

What business problems are you solving with the product? What benefits have you realized?

working in agile methodology , we need to accord a lot of things were this application works perfectly, it send emails to the users and it show the metrics clearly

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 13 March 2019)
"Survey Money Experience"

What do you like best?

I live the fact that it has multiple options on how I can build the survey. I can even create them anonymously and get more honest results

What do you dislike?

I dislike the fact that I have to gee approval from certain clients in order to send them sometimes

What business problems are you solving with the product? What benefits have you realized?

I'm solving personal matters within my staff. I realised it has opened a line of communication that otherwise wouldn't have opened.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 13 March 2019)
"Useful Tool for Gathering Feedback"

What do you like best?

SurveyMonkey is a very easy-to-use tool to gather feedback. Their simple formatting makes it easy to create and send surveys. I use SurveyMonkey consistently to survey large groups of people, and I love how easy it is to use.

What do you dislike?

SurveyMonkey only lets you write 9 survey questions for free before purchasing an upgrade.

Recommendations to others considering the product

This tool is one of the best survey tools out there. It’s easy to use and allows you to create surveys with just a few clicks. The distribution process also can’t be beat. I will continue using SurveyMonkey for all my business survey needs.

What business problems are you solving with the product? What benefits have you realized?

The analytics reporting tool my company uses is very weak, so we use SurveyMonkey instead to send surveys to consumers. It’s an easy solution to a big problem.

...more
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Videos on SurveyMonkey Youtube Official Channel

SurveyMonkey Screenshots

SurveyMonkey Demo - SurveyMonkey+Screen+Shot+2.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+1.png
SurveyMonkey screenshot: Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey screenshot: Survey responses can be analyzed in real-time
SurveyMonkey screenshot: Users can create a range of custom survey templates and share these with their team
SurveyMonkey screenshot: Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey screenshot: Users can track all active surveys and view survey details
SurveyMonkey Screenshots
SurveyMonkey Screenshots
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+2.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+2.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+1.png
SurveyMonkey screenshot: Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey screenshot: Survey responses can be analyzed in real-time
SurveyMonkey screenshot: Users can create a range of custom survey templates and share these with their team
SurveyMonkey screenshot: Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey screenshot: Users can track all active surveys and view survey details
SurveyMonkey Screenshots
SurveyMonkey Screenshots

SurveyMonkey Awards

Questions on SurveyMonkey

ASK A QUESTION

What are the survey tools that can be deployed into Social Media platforms?

D
Answered by Dhatri Arun | 10 months ago

You can check out SurveyMonkey, SoGoSurvey, Checkbox Survey, SmartSurvey, QuestionPro, eSurveysPro.

 

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Which are survey platforms that offer the basics of survey marketing at a reasonable price?

K
Answered by Kuber Bhat | 10 months ago

Zoho Survey, SurveyMonkey, SmartSurvey, SmartSurvey are some of the best survey software that offer lots of features at a nominal price.

 

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What are the pricing plans of SurveyMonkey?

G
Answered by Gokul Chauhan | 10 months ago

SurveyMonkey offers the basic plan for free while prices for the standard monthly plan is 899 per month and standard annual plan is 699 per month.

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View All FAQs About SurveyMonkey

Disclaimer

The research is compiled using multiple sources, let us know of any feedback on feedback@saasworthy.com