Home/Survey/ User Feedback Software/SurveyMonkey
Updated on: May 24, 2019
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SurveyMonkey

Best-in-class Professional Survey Software
★★★★★
★★★★★
(7,872 Ratings) Write Review

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

SurveyMonkey Features Show All Features

SurveyMonkey Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Contact San Mateo, CA
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

SurveyMonkey Pricing

Pricing ModelFree Trial , Freemium , Subscription
How much does SurveyMonkey cost ?
The pricing for SurveyMonkey starts at $32.0 per month. SurveyMonkey has 3 different plans such as - Advantages at $32.0 per month, Standard at $37.0 per month and Premier at $99.0 per month. SurveyMonkey also offers a Free Plan with limited features.
Basic
Free
  • Unlimited number of surveys
  • 10 questions/survey
Standard
$37 /Month

Billed monthly

  • Includes Features of Basic Plan Plus
  • Unlimited questions per survey
  • 1000 responses per month
  • 24/7 customer support via email
  • Quizzes with custom feedback
  • Unlimited filters and crosstabs, trended data
  • Custom logo, colors, and survey URL
  • Data exports (CSV, PDF, PPT, XLS)
  • Skip logic only
  • Text analysis
Advantages
$32 /Month

Billed $384 annually

  • Inlcudes Features of Standard Plan Plus
  • Unlimited responses per survey
  • 24/7 expedited email support
  • Skip logic, question and answer piping
  • Text analysis and statistical significance
  • Advanced data exports (SPSS)
  • A/B testing, randomization, quotas
  • Custom variables
  • File upload
  • SurveyMonkey industry benchmarks
Premier
$99 /Month

Billed $1,188 annually

  • Includes Features of Advantage Plan Plus
  • Advanced branching and piping, block randomization
  • White label surveys
  • Multilingual surveys
Screenshot of the Vendor Pricing Page
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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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SurveyMonkey Reviews

OVERALL RATING
4.5
Based on 7,872 Rating(s)
Rating Distribution
  • 7175
  • 600
  • 70
  • 19
  • 8
SHARE YOUR EXPERIENCE Write a Review
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Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 18 May 2019)
"Easy to use "

What do you like best?

Employees like it and it’s easy to set up and use. We like it for performance surveys

What do you dislike?

Nothing, it’s so simple and easy to use and implement. Interface could be spruced up a bit

What business problems are you solving with the product? What benefits have you realized?

Staff surveys are made easier and better, and staff is more likely to fill out manager performance reviews

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 17 May 2019)
Best way to make a small survey

Pros: It really is to make survey with Survey Monkey. It is very easy to use

Cons: The features can increase, there are limited options

Overall: It is a very good programme to make small survey. Fast and very easy to use

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 17 May 2019)
"Popular because it is efficient."

What do you like best?

Surveymonkey is a very intuitive survey software to use for quick survey data. Navigation is easy and leaves new users with little guesses to make. It is popular among professionals ,therefore most people I have invited to respond to my surveys on this software ,are for the most part already familiar with its format and processes.

What do you dislike?

I dislike that it asks users,if they want to create their own survey immediately after they are done responding to my survey.

What business problems are you solving with the product? What benefits have you realized?

I use Surveymonkey to create surveys of different types ; both simple and complex ones.Using Surveymonkey, I have successfully gathered enough data to help me make key decisions within the human resource department.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 17 May 2019)
"Easy way to make or take a survey"

What do you like best?

Survey Monkey is such an easy way to offer surveys to anyone with whom you want to engage on any topic. It is so easy to set up a survey, you can have it all ready to go in a couple of minutes. For the user, the interface is friendly and engaging with a lot of white space and good layout and design, making it more likely that your user will finish the survey. They have a free plan so there is really nothing barring entry because you can try the tool out without investing any money at all.

What do you dislike?

I have a hard time trying to think of anything I don't like with Survey Monkey - it is a nice, clean interface that is easy to understand and gets the job done quickly and efficiently. There are a variety of options for survey questions so that you can collect the kind of information you need most expediently.

Recommendations to others considering the product

I recommend checking out Survey Monkey by signing up for a free account so that you can get a real feel for how easy it is to use. You will be able to set up a use case that is relevant to you, for which there is no substitute. Once you dive in and see how easy it is to set things up, I think you'll find ways to use it effectively to engage and gain insights into your client base. It's painless and fun actually!

What business problems are you solving with the product? What benefits have you realized?

I have used survey monkey both as a user and as an administrator and in both cases it is a smooth and pleasant process. This is due to the great UI design which keeps things simple and engaging and makes it more likely that a user will complete a survey and not abandon, which means you can get more insights for your use case.

...more
Harmeena G.Source : capterra.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
Use this to get response

Pros: 1) It is very simple and easy to use application.

2) To get response or vote on something within an organization or group use Survey Monkey to get response

3) The survey response is secured.

Cons: Unless an admin enables you, you cannot edit your response.

...more
Verified ReviewerSource : capterra.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
I like the Free option

Pros: I like that you can use the free option.

It lets you writer the questions.

Give you the option to make a list

Alert you when someone fills out a survey

Provides statistics

easy to use

anonymous

Cons: The free feature only allowed certain amount of users.

You can't provide open ended questions.

Overall: You get what you paid for and the free option is pretty great if you only need like basic information or feedback.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
"SurveyMonkey a great service to create questionnaires."

What do you like best?

I like the ease with which a user with little knowledge can create a complex system of surveys, the only thing that the user must do is enter the appropriate questions and configure what the form should do based on the answers, SurveyMonkey allows us to show a question or another depending on the response of the user through conditioning factors similar to those of programming.

Another aspect that pleases me is the amount of available templates among which we can choose, with any of them we can make necessary modifications to adapt the template to our needs.

Another aspect of configuration that we can carry out from SurveyMonkey are the emails to which the questionnaires are sent. The application in general I consider it friendly because of the simplicity of the menus and the ease to understand how to perform any action.

What do you dislike?

If you have too many questions and the form becomes too long it is possible that the user gets bored and does not complete it, on the other hand creating an extensive form is also annoying for the creator since the work is very repetitive so when a survey It is too big, maybe we have to ask ourselves if we are doing the job correctly, it is better to do several surveys of a smaller size than a huge one.

Recommendations to others considering the product

The application is very intuitive for the user so it helps to get anonymous and honest feedback from the user, especially if we create a simple and not very extensive survey. Also highlight the ease of creating the forms can help you decide to use SurveyMonkey because although it is a paid service I do not think their competitors do better.

What business problems are you solving with the product? What benefits have you realized?

In our business we have used SurveyMonkey for some time as the main tool to obtain feedback from users who visit our website or customers of our applications, we do it because knowing the opinion of our users helps us to improve our products and offer the client what he wants. . Using SurveyMonkey as both the client and the creator of the application win.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
"SurveyMonkey Is The Best For An Organization"

What do you like best?

SurveyMonkey is an extremely helpful tool. I have used many applications or websites for polls. I like that SurveyMonkey is very unbiased as well as user friendly. I also like how the feature look as well. It is clean and simplistic and again, user friendly.

What do you dislike?

The only thing I dislike is having to pay for it? other than that I really like the product

Recommendations to others considering the product

LOVE SURVEYMONKEY!!!!!!!!

What business problems are you solving with the product? What benefits have you realized?

SurveyMonkey has helped solve issues within the organization as far as ideas, polls needed or just discussions settled. We use it on a weekly, quarterly and annual basis.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
"Survey Monkey is an effective way to create brief surveys"

What do you like best?

Survey Monkey is easy to use. It is pretty simple, but gets the job done.

What do you dislike?

I think the downside to Survey Monkey is that it does not create an easy way to go into a lot of details. I wish that it compiled the data clearly at the end of the survey.

Recommendations to others considering the product

It is great for a more anonymous way to collect survey results. Google Forms are another way to collect similar information as well as track the people who have submitted their responses. It does a great job of compiling the data into pie graphs. I would look into both to see which one best fits your purposes.

What business problems are you solving with the product? What benefits have you realized?

I have used Survey Monkey for a quick and easy way to ask colleagues/clients questions about various practices or events.

...more
Source : g2crowd.com
★★★★★
★★★★★
(Reviewed on 16 May 2019)
"User friendly but results are heavily skewed, sporadic and full of glitches"

What do you like best?

I like that you can customize the survey to whatever possible catogorization that you would like. You can do the basics like age, sec, education, etc. But, you can also fine tune the suvery to get a infinite number of answers. You can make experience dependent questions which is great in our industry because we need to prompt the experience. It is a great tool to help us gage the "what-ifs".

What do you dislike?

So we test our own surveys to ensure that we are getting accurate results and there are so many glitches with this particular company. Many times the landing page when you are supposed to be completely done with the survey comes when there are still many questions left. So you are not getting a true picture. Many times it jsut quits or times you out so you must start the survey again from the top, which lets face it, our customer or even worse, POTENTIAL customers are not going to do. It leaves a bad taste in everyones mouth.

Recommendations to others considering the product

Make sure you test your own surveys

What business problems are you solving with the product? What benefits have you realized?

We are able to prompt what builiding services our custsomers are needing and are currently looking towards in the future. Which is so valuable to us. It also allows us to ask "what if" scenarios and gage the demographic for certain structures.

...more
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Videos on SurveyMonkey Youtube Official Channel

SurveyMonkey Screenshots

SurveyMonkey Demo - SurveyMonkey+Screen+Shot+2.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+1.png
SurveyMonkey screenshot: Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey screenshot: Survey responses can be analyzed in real-time
SurveyMonkey screenshot: Users can create a range of custom survey templates and share these with their team
SurveyMonkey screenshot: Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey screenshot: Users can track all active surveys and view survey details
SurveyMonkey Screenshots
SurveyMonkey Screenshots
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+2.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+2.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot.png
SurveyMonkey Demo - SurveyMonkey+Screen+Shot+1.png
SurveyMonkey screenshot: Users can collaboratively edit surveys in SurveyMonkey
SurveyMonkey screenshot: Survey responses can be analyzed in real-time
SurveyMonkey screenshot: Users can create a range of custom survey templates and share these with their team
SurveyMonkey screenshot: Surveys can be distributed by email, SMS, social media, and more
SurveyMonkey screenshot: Users can track all active surveys and view survey details
SurveyMonkey Screenshots
SurveyMonkey Screenshots

SurveyMonkey Awards

Questions on SurveyMonkey

ASK A QUESTION

Which are survey platforms that offer the basics of survey marketing at a reasonable price?

K
Answered by Kuber Bhat | 1 years ago

Zoho Survey, SurveyMonkey, SmartSurvey, SmartSurvey are some of the best survey software that offer lots of features at a nominal price.

 

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What are the pricing plans of SurveyMonkey?

G
Answered by Gokul Chauhan | 1 years ago

SurveyMonkey offers the basic plan for free while prices for the standard monthly plan is 899 per month and standard annual plan is 699 per month.

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What are the survey tools that can be deployed into Social Media platforms?

D
Answered by Dhatri Arun | 1 years ago

You can check out SurveyMonkey, SoGoSurvey, Checkbox Survey, SmartSurvey, QuestionPro, eSurveysPro.

 

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Disclaimer

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