Home/Survey/ User Feedback Software/SurveyMonkey
Updated on: July 12, 2020
What is SurveyMonkey ?
SurveyMonkey - Survey/ User Feedback Software : SaaSworthy.com
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98% The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read More

SurveyMonkey

Best-in-class Professional Survey Software
(6,009 Ratings) Write Review

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

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SurveyMonkey Features Show All Features

SurveyMonkey Technical details

Support 24/7 (Live rep) Business Hours Online Customer Type Freelancers Large Enterprises Medium Business Small Business
API Location / Phone Number San Mateo, CA
Deployment SaaS/Web/Cloud Mobile - Android Mobile - iOS Category Survey/ User Feedback Software

SurveyMonkey Pricing

Pricing ModelFree Trial , Freemium , Subscription
Basic (Personal Plan)
Free

Features

  • Number of Surveys : Unlimited
  • Questions per survey : 10 questions per survey
  • Number of responses : View 100 responses per survey
  • Get responses via web, social or email
  • Number of collectors : Use 3 collectors per survey
  • Pop up online surveys
  • Track email responses
  • Mobile apps for iOS and Android
  • 24/7 email support
  • 13 essential question types
  • All languages supported
  • Pagination
  • Labeling, titles and numbering
  • Expert, pre-written survey templates : 40 short survey templates
  • Question Bank approved questions
  • Fully accessible, 508 compliant surveys
  • Matrix questions
  • Collect contact information
  • Video and image questions
  • Rating questions
  • Quiz scoring and instant results
  • Progress bar
  • Text formatting
  • Real time results
  • Share survey data
  • SurveyMonkey Global Benchmarks
  • Data trends
  • Filter and compare results : 1 filter
  • Dashboard
  • Require answer completion
  • Answer validation
  • Randomize answer choices
  • Set survey end date
  • View respondent's IP address
  • Record respondent email address
  • Set max response count
  • Password-protected surveys
  • Enable IP blocking
  • Send surveys
  • Mobile SDK
Team Advantage (Business Plan)
$28 /User/Month

Features

  • Started with 3 users, billed annually
  • Sharing a survey and specifying read and edit access
  • Gather all your comments in one place
  • Let team members analyze, filter, and export results
  • Notify others of new replies
  • Shared library of materials for branded surveys
  • Add or redefine accounts at any time
  • Free integration with popular collaboration applications
  • Unlimited number of surveys, questions and answers
  • Fast 24-hour email support
  • Phone support and 24/7 email support
  • Experiment with customizable feedback
  • Customizable logos, colors, and survey URL
  • Jumping questions and pages
  • Exporting all material (CSV, PDF, PPT, SPSS, XLS)
  • Accept payments
  • Advanced analysis capabilities
  • SurveyMonkey Industry Benchmarks
  • Multilingual survey surveys
Team Premier (Business Plan)
$75 /User/Month

Features

  • Started with 3 users, billed annually
  • Includes features of Team Advantage Plan, plus
  • Phone support and 24/7 email support
  • Cross tabulation
  • Unlimited filtering and comparison rules, data trends
  • Advanced query logic tools
  • Block Randomization
  • Branded surveys
  • Redirection at the end of the survey
  • Removes the SurveyMonkey footer
  • Create private applications using direct API access
Enterprise (Business Plan)
Custom

Features

  • Powerful management tools
  • Integrations and collaboration features for your organization
  • Includes features of Team Premier plan, plus
  • Unlimited API access
  • Adaptive subscription types for multiple users
  • HIPAA Compatible Features
  • Customization and branding
  • Integrations: Salesforce, Marketo, Eloqua and Tableau
  • Administrator build screen and user management
  • Account management and migration
  • Enhanced management and security features
  • Single Sign On (SSO)
  • Activity tracking with monitoring logs
  • My Account Manager
Premier (Personal Plan)
$99 /Month

$1,188 billed Yearly

Features

  • Includes features of Advantage plan, plus
  • Phone support
  • Advanced survey logic
  • Block randomization
  • Survey completion redirect
  • Remove SurveyMonkey footer
  • White label surveys
  • Crosstabs
  • Get direct API access
Advantage (Personal Plan)
$32 /Month

$384.00 billed Yearly

Features

  • Inlcudes Features of Standard Plan Plus
  • Recurring surveys
  • Accept Payments
  • Kiosk Mode: Inactivity Timer
  • Kiosk Mode: Passcode Lock
  • Additional user accounts (Included with business plans)
  • Build surveys together (Included with business plans)
  • Analyze results together (Included with business plans)
  • Shared templates (Included with business plans)
  • Shared themes (Included with business plans)
  • Shared library (Included with business plans)
  • Prioritized email support : Under 1 hour
  • Team ownership (Included with business plan)
  • Additional users (Included with business plan)
  • Consolidated billing (Included with business plan)
  • File upload
  • Question and page randomization
  • A/B test question type
  • Response quotas
  • Multilingual surveys
  • Custom HTML email invitations
  • Question and answer piping
  • Carry forward responses
  • Custom variables
  • SurveyMonkey Industry Benchmarks
  • Statistical significance
  • Export to SPSS
  • Extract data
  • Mobile SDK - Data Pull
Standard (Personal Plan)
$99 /Month

Features

  • Includes Features of Basic Plan Plus
  • Number of responses : 1000 responses per month
  • Number of collectors : Unlimited
  • Expedited email support
  • Expert, pre-written survey templates : 180+
  • Quizzes Pro
  • Question and page skip logic
  • Matrix of dropdown menus
  • Add your logo
  • Custom themes, colors and more
  • Premium themes
  • Custom SurveyMonkey URL
  • Display a 'thank you' page
  • Display disqualification page
  • Subtle SurveyMonkey footer
  • Filter and compare results
  • Dashboard
  • Word clouds
  • Tag written answers
  • Dashboard: Password protection
  • Generate custom charts and reports
  • Print reports
  • Download results as CSV, XLS or PDF
  • Download results in PPT format
  • Confirmation Email to Respondents

Note : 1000 responses per month $0.071 per additional response. SurveyMonkey Audience responses sold separately.

Screenshot of the Vendor Pricing Page
SurveyMonkey Pricing
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Disclaimer: The pricing details were last updated on 18/05/2018 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

SurveyMonkey FAQs

SurveyMonkey is Survey/ User Feedback Software. SurveyMonkey offers the following functionalities:

  • 360 Degree Feedback
  • Custom Survey URLs
  • Data Analysis Tools
  • Email Distribution
  • Embeddable Survey
  • Kiosk Survey
  • Mobile Survey
  • Multiple Question Types
  • Offline Response Collection
  • Online Survey
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Support Audio / Images / Video
  • Survey Templates
  • Skip Logic

Learn more about SurveyMonkey features.

The pricing for SurveyMonkey starts at $28.00 per user per month. SurveyMonkey has 5 different plans:

  • Team Advantage (Business Plan) at $28.00 per user per month.
  • Advantage (Personal Plan) at $32.00 per month.
  • Team Premier (Business Plan) at $75.00 per user per month.
  • Premier (Personal Plan) at $99.00 per month.
  • Standard (Personal Plan) at $99.00 per month.
    • SurveyMonkey offers a Free Plan with limited features. They also offer an Enterprise Plan for their product.

      Learn more about SurveyMonkey pricing.

Yes, SurveyMonkey offers a free plan.

Learn more about SurveyMonkey pricing.

Yes, SurveyMonkey provides API.

Ask the Community View Community

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SurveyMonkey Reviews

OVERALL RATING
4.2
Based on 6,009 Rating(s)
Rating Distribution
  • 4828
  • 544
  • 145
  • 482
  • 10
SHARE YOUR EXPERIENCE Write a Review
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Marcelino MaxilomSource : play.google.com
(Reviewed on 09 July 2020)

Very good

...more
Sarita ChitapaSource : play.google.com
(Reviewed on 09 July 2020)

Very easy to use and make changes.

...more
Njabulo ZwaneSource : play.google.com
(Reviewed on 09 July 2020)

It a good summary

...more
Ganu RainSource : play.google.com
(Reviewed on 08 July 2020)

Always open my fb business account jamil uddin in brunei darusslam

...more
Vivek PandeySource : play.google.com
(Reviewed on 06 July 2020)

Lootera

...more
ladat goewamSource : play.google.com
(Reviewed on 06 July 2020)

Excellent

...more
jindi dhaliwalSource : play.google.com
(Reviewed on 06 July 2020)

To difficult people can't choose options.

...more
Niu ClarettaSource : play.google.com
(Reviewed on 05 July 2020)

Great app. You can use it to create surveys for work, etc. However, it forces you to get the pro version and pay for it. If I didn't want it, I couldn't continue to create my surveys so I was forced to uninstall. I suggest not forcing people to pay just to continue creating the surveys they needed to as that is disturbing and might lead to people uninstalling as they can't use the app anymore. I'm sorry, but I have to keep this 2 star-rating.

...more
Billy HollowaySource : play.google.com
(Reviewed on 05 July 2020)

I thought this was a survey taking app not a survey making app

...more
1/2:34;4(5)Source : apps.apple.com
(Reviewed on 04 July 2020)
Misleading

To see more than 40 responses you will have to pay $100. If you research online it says the first 100 responses are free. On the App Store it says it costs $26 a month to see more than 40 responses. I now will have to pay $100 if I want to see the the total of my 53 responses to my survey. This not an app for a casual user. I would not have used this app had I known this in advance

...more
Read All Reviews

Videos on SurveyMonkey

SurveyMonkey - Where the Curious Come to Grow
Creating a survey with SurveyMonkey
SurveyMonkey Enterprise – Understand the Why
Adding recipients to email invitations with SurveyMonkey

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