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About SurveyMonkey

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

Screenshots & Videos

SurveyMonkey screenshot
SurveyMonkey screenshot
SurveyMonkey screenshot
Video Thumbnail
Video Thumbnail
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Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read More

  • Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%
  • Reviews
    100%
  • Momentum
    70%
  • Popularity
    100%

Platforms Supported

  • Browser Based (Cloud)
  • Mobile App (Android, iOS)

Organization Types Supported

  • All (Small, Medium, Large)
  • Freelancers

API Support

  • Available

Modes of Support

  • 24/7 (Live rep), Business Hours, Online

SurveyMonkey Awards

SurveyMonkey Features

Survey/ User Feedback Features

  • Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read More
    99%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

SurveyMonkey Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Screenshots of Vendor Pricing Page

Pricing screenshot
Disclaimer: The pricing details were last updated on 09/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveyMonkey Pricing.

SurveyMonkey Alternatives

View All SurveyMonkey Alternatives

SurveyMonkey Reviews

User Rating

4.4/5 (Based on 8,236 Ratings)

Ratings Distribution

  • Excellent

    63.1%
  • Very Good

    27.5%
  • Average

    4.3%
  • Poor

    1%
  • Terrible

    4.2%

Do You Use SurveyMonkey?

Write a Review

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.

Pros

  • Userfriendly interface makes survey creation and customization a breeze.
  • Wide range of question types and templates to suit various survey needs.
  • Robust data analysis and reporting features for indepth insights.

Cons

  • Limited free plan restricts the number of surveys and responses.
  • Certain advanced features are only available in paid plans.
  • Occasional glitches or slow loading times reported by some users.

SurveyMonkey User Reviews

AI-Generated from the text of User Reviews

Videos on SurveyMonkey

SurveyMonkey Screenshots

SurveyMonkey FAQs

What is SurveyMonkey used for?

SurveyMonkey is Survey/ User Feedback Software. SurveyMonkey offers the following functionalities:

  • Skip Logic
  • Survey Templates
  • Support Audio / Images / Video
  • Site Intercept Survey
  • Question Library
  • Question Branching
  • Online Survey
  • Offline Response Collection
  • Multiple Question Types
  • Mobile Survey
  • Kiosk Survey
  • Embeddable Survey
  • Email Distribution
  • Data Analysis Tools
  • Custom Survey URLs
  • 360 Degree Feedback

Learn more about SurveyMonkey features.

What are the top alternatives for SurveyMonkey?

Does SurveyMonkey provide API?

Yes, SurveyMonkey provides API.

SurveyMonkey Contact

Vendor Details

San Mateo, CA Founded : 1999

Contact Details

Not available

https://www.surveymonkey.com/

Social Media Handles

Grid Report for SurveyMonkey

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Customers

Box
Johnson and Johnson
intuit
Allbirds
Cisco

SurveyMonkey Integrations

Disclaimer

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