SurveyMonkey

About SurveyMonkey

One of the world’s class-leading online survey platform that assists millions of individuals and business organizations in creating and analyzing survey reports to get meaningful insights. With the in-built intuitive tools, it enables to create tailored professional surveys quickly that helps you to make better decisions. SurveyMonkey further helps to build an expertly curated questionnaire and survey templates and lets you post them on various online and social media platforms for a deep-rooted survey. It is robust yet user-friendly, recommended for any industry related customer-feedback surveys, such as educational institutes, business organizations, market research etc.

Screenshots & Videos

Pricing

Free Trial Not Available
Starts at $25.00. Offers Custom plan.
View Detailed Pricing

SW Score Breakdown The SW Score breakdown shows individual score for product features.Read more

Features The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%
Reviews

96%
Momentum

72%
Popularity

99%

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)
Freelancers

API Support

Available

Modes of Support

24/7 (Live rep), Business Hours, Online

SurveyMonkey Awards

# 1 Most Worthy Software Survey/ User Feedback Software
Q3 2021

# 2 Highly Rated Survey/ User Feedback Software
Q3 2021

# 1 Fastest Growing Software Survey/ User Feedback Software
Q3 2021

# 1 Most Popular Software Survey/ User Feedback Software
Q3 2021

# 1 Most Worthy Survey/ User Feedback Software
Q3 2019

# 4 Highly Rated Survey/ User Feedback Software
Q3 2019

# 1 Fastest Growing Survey/ User Feedback Software
Q3 2019

# 1 Most Popular Survey/ User Feedback Software
Q3 2019

# 1 Most Searched Survey/ User Feedback Software
Q3 2019

SurveyMonkey Features

Show Feature Explanation

Show Missing Features

Survey/ User Feedback Features

Features: The Feature Score % is calculated using the weighted average method, where core features hold more weight in the final calculation. Read more

99%

Skip Logic

It hides the irrelevant pages or questions based on previous responses.

Survey Templates

Survey Templates consist of a complete set of questions using which you can start building surveys without spending much time.

Support Audio / Images / Video

Includes audio/ video/ images into the survey questionnaires to make it interactive

Site Intercept Survey

Captures value from your website visitors with targeted, engaging messages

Question Library

Saves the FAQs into a question library, from where you can instantly pick and add them to new surveys

Question Branching

Allows respondents to screen questions and give answer to the relevant questions only

Online Survey

Lets you run your survey through email, social media platforms, web forms, polls, quizzes and posts

Offline Response Collection

This feature lets you store all the collected data locally on the tablet, smartphone and mobile devices without the access of internet

Multiple Question Types

These question patterns are aimed at collecting statistical data from the respondents with accuracy

Mobile Survey

A feature that optimizes your surveys for Android, iPhone, iPad so that you can create and deploy surveys on the go

Kiosk Survey

This feature lets you run your survey on a dedicated survey kiosk, such as on a tablet or iPad

Embeddable Survey

It enables you to directly include your surveys on your own website

Email Distribution

This feature lets you send a custom email invitation for the survey to the respondents

Data Analysis Tools

Analyze feedbacks collected from both structured and unstructured sources in real-time

Custom Survey URLs

Enables you to create an URL for the survey that is easy to remember so that the respondents can get access to the link

360 Degree Feedback

Captures and centralizes a holistic feedback of the target audience that helps in making business decisions.

Phone Survey

It enables you to run your survey over telephones

SurveyMonkey Pricing

Free Trial

Not available

Pricing Options

Freemium ( Limited Features )

Premium Plans ( Subscription / Quotation Based )

Pricing Plans

Team Advantage (Business Plan) $25.00 $25.00 per user / month

billed Yearly

Starting at 3 users

Features

Survey sharing with fine control over who can view and edit
Gather comments all in one place
Let team members analyze, filter, and export results
Notify others when you get new responses
Shared asset library for on-brand surveys
Add Contributor Seats
Add or reassign accounts at any time
Free integrations with popular collaboration apps
10,000 responses per year
24/7 Expedited email support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Question and page skip logic
All data exports (CSV, PDF, PPT, SPSS, XLS)
Accept Payments
Advanced analyze features
SurveyMonkey industry benchmarks

Team Premier (Business Plan) $75.00 $75.00 per user / month

billed Yearly

Starting with 3 users

Features

Survey sharing with fine control over who can view and edit
Gather comments all in one place
Let team members analyze, filter, and export results
Notify others when you get new responses
Shared asset library for on-brand surveys
Add Contributor Seats
Add or reassign accounts at any time
Free integrations with popular collaboration apps
15,000 responses per year
Phone support and 24/7 email support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Question and page skip logic
All data exports (CSV, PDF, PPT, SPSS, XLS)
Accept Payments
Advanced analyze features
SurveyMonkey industry benchmarks
Click map data visualization
Multilingual surveys
Sentiment analysis
Crosstabs
Unlimited filter and compare rules, data trends
Advanced survey logic tools
Block randomization
White label surveys
Survey completion redirect
Remove SurveyMonkey footer
Create private apps with direct API access

Enterprise (Business Plan) Custom

Powerful admin tools, integrations, and collaboration features for your organization.

Features

Survey sharing with fine control over who can view and edit
Gather comments all in one place
Let team members analyze, filter, and export results
Notify others when you get new responses
Shared asset library for on-brand surveys
Advanced collaboration features
Add or reassign accounts at any time
Free integrations with popular collaboration apps
Contact Us
Phone Support and 24/7 Email Support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Question and page skip logic
All data exports (CSV, PDF, PPT, SPSS, XLS)
Accept Payments
Advanced analyze features
SurveyMonkey industry benchmarks
Click map data visualization
Multilingual surveys
Sentiment analysis
Crosstabs
Unlimited filter and compare rules, data trends
Advanced survey logic tools
Block randomization
White label surveys
Survey completion redirect
Remove SurveyMonkey footer
Unlimited API access (Add-On)
Flexible plan types for multiple users
HIPAA-compliant features (Add-On)
Customization and branding
Integrations with Salesforce, Marketo, Eloqua, and Tableau (Add-On)
Admin dashboard and user management
Account control and migration
Enhanced governance and security features
Single sign-on (SSO)
Activity tracking through audit logs
Dedicated customer success manager

Standard (Personal Plan) $99.00 $99.00 per month

Features

Unlimited number of surveys
Unlimited questions per survey
1,000 responses per month*
24/7 customer support via email
Quizzes with custom feedback
Custom logo, colors, and survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic only
Text analysis

Note : *$0.80 per additional response.

Advantage (Personal Plan) $32.00 $32.00 per month

$384.00 billed Yearly

Features

Unlimited number of surveys
Unlimited questions per survey
5,000 responses per year*
24/7 customer support via email
Quizzes with custom feedback
Custom logo, colors, and survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic, question & answer piping
Text analysis & statistical significance
Advanced data exports (SPSS)
A/B testing, randomization, quotas
Custom variables
Accept Payments
File upload
SurveyMonkey industry benchmarks

Premier (Personal Plan) $99.00 $99.00 per month

$1,188 billed Yearly

Features

Unlimited number of surveys
Unlimited questions per survey
7,500 responses per year*
Phone support and 24/7 emal support
Quizzes with custom feedback
Custom logo, colors, and survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic, question & answer piping
Text analysis & statistical significance
Advanced data exports (SPSS)
A/B testing, randomization, quotas
Custom variables
Accept Payments
File upload
SurveyMonkey industry benchmarks
Click map data visualization
Multilingual surveys
Sentiment analysis
Crosstabs
Unlimited filter and compare rules, data trends
Advanced branching & piping, block randomization
White label surveys

Targeted Responses Others

Get survey responses from around the world in minutes with SurveyMonkey Audience

Features

Unlimited number of surveys
50 questions per survey
Unlimited responses
24/7 customer support via email
Custom colors & survey URL
Data exports (CSV, PDF, PPT, XLS)
Skip logic
Question & answer piping
A/B test text and images
Hide SurveyMonkey footer
Multilingual surveys

Screenshots of Vendor Pricing Page

Disclaimer: The pricing details were last updated on 09/08/2021 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

Learn more about SurveyMonkey Pricing

SurveyMonkey Alternatives

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94% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more

SurveyMonkey Reviews

User Rating

4.3/5 (Based on 7,680 Ratings)

Rating Distribution

Excellent
58.8%
Very Good
26.5%
Average
6%
Poor
1.3%
Terrible
7.4%

User Sentiments

Ease of Use, Intuitive Interface, Variety of Question Types, Comprehensive Data Analysis Tools

Misleading Pricing Structure, Limited Free Features, Aggressive Auto-Renewal Policy, Poor Customer Service

Do You Use SurveyMonkey?

Write a Review

Review Summary

Overall, users praise SurveyMonkey's user-friendly interface, ease of use, and wide range of features and question types. It is particularly valued for its ability to create and distribute surveys quickly and easily, making it popular among individuals, small businesses, and large enterprises alike. The platform's reporting and analytics capabilities are also well-received, providing valuable insights into survey results. However, some users have reported occasional glitches and technical difficulties with the platform, as well as a lack of advanced features and customization options, which may limit its suitability for more complex survey needs.